Jan 14, 2013
jhs_7645 I don't have my car yet, but I'm thoroughly devouring this thread so I can keep up on what things to expect when I get it. One thing about the HVAC system is that yesterday I decided to *listen* to my HVAC in my ICE (4Runner). You know what?.. that thing makes a ton of strange noises, hisses, clunks, rumbles. I just never noticed them because of the engine noise, squeaky breaks, and fan belt squeals. I don't know if what you're hearing is different than that, but I can assure you, a regular HVAC system makes a lot of noise that I would not consider 'normal' and could not explain.�
Jan 14, 2013
Atrium I have lost 3g connectivity. No voice control is available as a result. I have tried rebooting the system several times. I called support and I am waiting for a response. I am running 4.1. Anyone experience this problem?�
Jan 14, 2013
NigelM It's sometimes tough to figure out whether you have a problem just by listening to it. When there's no vibration/noise from an ICE, other sounds seem to become elevated.�
Jan 14, 2013
Blurry_Eyed Good suggestion, I'll give that a try when I get a chance and report back. If it is the rear seats that are the source of the sound, then it should make a noticeable difference putting them down.�
Jan 14, 2013
stevezzzz Anyone else having issues with the scroll wheels? In my experience, the scroll wheels on the S are frustratingly imprecise in use: they have click detents that don't really match up with the menu items. Sometimes you have to go two or three clicks to move to the next menu item; sometimes it jumps two or three items. I reported it and my service center says they'll install a new airbag unit when they can get one in.�
Jan 14, 2013
dlmorgan999 I've noticed this as well. It's hard to say whether it's a mechanical issue with the switches, or a software issue.�
Jan 14, 2013
ckessel Yep, I've found they respond erratically. They frequently don't register single clicks up/down. If I scroll it, say, 3 clicks I get between 1 and 3 actual clicks registered.�
Jan 14, 2013
Todd Burch For me, occasionally one click skips a menu item--but haven't had a click not register.
Either way, I'm not a super-fan of the tactile feel of the clicking. The wheels feel "loose" to me. Not a big deal to me, but I think these could be improved.
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Happened to me once. I just let it set for about 10 minutes and it came back. I did reboot once about 3 minutes in, but it didn't seem to have any effect. How long did you let it sit?
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No doubt--because the car's so quiet all of the other sounds (air suspension compressor, chiller, heat pump, fan, etc.) seem louder and perhaps are a cause of concern when none of us drivers know what we should expect to be hearing. This is a new challenge to the Tesla engineers that is not as big a deal in other cars.�
Jan 14, 2013
Atrium It sat all night. I am at my office now and I hope when I go back out to the car it will be reset. Thanks for the response�
Jan 14, 2013
Doug_G I've also noticed they're a bit inconsistent.�
Jan 14, 2013
MikeK Agreed. The scroll wheel is fine for volume, but it's frustrating to use for precise navigation of menus because the detents are not positive enough and not perfectly aligned with stepping through the UI.�
Jan 14, 2013
Zapped Yup, TESLA traced the problem and a setting on the Internet Service Provider side had to be adjusted/reset.�
Jan 14, 2013
ddruz Re Imprecise scroll wheel detents: I'm wondering if this is a universal punch list item on all cars.
Does anyone's car not have this issue, i.e. are your scroll wheel detents aligned perfectly with the menus on the instrument panel?
Has anyone received word from Tesla that they are aware of this problem and are planning a fix?�
Jan 15, 2013
FlasherZ A fix to this isn't universally easy. My various cars have had this problem over the years, especially in colder weather -- the temperature knobs on my Suburban are notorious for this, where you might want to increase the temperature from 68 to 70 and instead, it drops by 3-4 degrees or so.�
Jan 15, 2013
NigelM I don't have this issue. I also don't have any of the firmware bugs.�
Jan 15, 2013
Atrium Did you have to take the car in for this reset?�
Jan 15, 2013
digitaltim I have still not been upgrade to 4.1 - VIN628/SIG737. I had 3G disappear once after being in an area with no coverage for an extended period of time. I had to do a hard reset of the center console by popping a fuse at the direction of my service advisor. I don't have the manual handy to check the fuse number, so let me know if you want to resort to this and I will take a look.�
Jan 15, 2013
FlasherZ Number 51 labeled "Touchscreen" in the manual. In the center of the box near the top of the fuse box in center, it's yellow.
�
Jan 15, 2013
ckessel Well, shoot. My phantom "top of the console" presses seemed merely inconvenient so I wasn't going to do anything about it right away, but I hit a case this morning that was a bit disturbing. I ran over a bump in the road while I was about to press an app button (Nav I think) and the bump caused a phantom touch to drop down the drivers list right over the app button I was going to push. Consequently, when my finger met the screen I ended up selecting another driver's profile and my seat and steering wheels started their repositioning. So, for however many seconds that took I was driving in downtown traffic while everything was adjusting around me�
Jan 15, 2013
mknox That should be disabled when the car is in gear. Every car I've owned will not respond to changing driver profile settings while under way. No way is it safe to have seats, steering wheel and mirrors moving about while you're driving. Hopefully Tesla can address this in some future software update.�
Jan 15, 2013
mcornwell Just went out to the garage and pulled one of the two plugs on the front passenger door, and that seems to help a lot. I'll still have Service look at it when I bring it in for due bill items, but his helps for now. Thanks!�
Jan 16, 2013
AnOutsider I, for one, hope they don't. my wife and I are tall so our settings are similar, but the wheel and mirror positions are slightly off. I don't always notice them immediately, but once I do, I'd hate to have to pull over to change the settings. None of our Audis prevent restoring of settings while driving either,
They should fix the issue he's having with mis-tapping, but go no further than that IMO.�
Jan 16, 2013
Ditpixs We have been having a problem getting the car into gear - well, actually only when my wife is driving. It seems the car doesn't sense her in the seat? She is small, but I wouldn't think 135lbs is too light to trigger the sensor.
Has anyone else had this issue? It seems she has to get up and sit back down a few times to get this to work. I have had no issues when I drive.
Maybe the car is just trying to tell her something?
I have a call into Fremont, but am wondering if anyone else has experienced this?
Aaron�
Jan 16, 2013
SteveH That's a brave man who posts his wife's weight in a public forum...�
Jan 16, 2013
waidy I am under 90 pounds and I have no problem having my S senses that a driver is on the driver seat. The Prius DOES have problem sensing my weight on the passenger seat (i.e., every time I sit on the passenger seat in the Prius, it has a light indicates that I am not present�
Jan 16, 2013
teslasguy Tesla tech was just at my house replacing the 12v battery and fixing the sunroof sticking problem.
While he was here I told him about the passenger door popping open by itself and that a number of people on the forum are having the same problem and that they're reporting that the door handle needs to be replaced.
He said "no, the door handles are fine. It's a 4.1 firmware issue and should be fixed with the next release."
So, it looks like different techs are taking different positions on this issue.
So far 4.1 has been a really bad release so far as I can tell. I constantly get weird things happening like functions stop working, 12v battery died, doors pop open, etc.
I have to reboot every day or so.
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I've noticed recently that it seems to take me two or three tries to get my car to go into gear when I get in to go somewhere.
I've tried pushing harder on the brake before selecting a gear, waiting a little longer, etc. But so far nothing is working.
Update:I'm pretty sure the issue of not wanting to go into gear is related to the temp. It seems that it takes a little longer for the system to wake up when cold, and I'm just not giving it enough time before trying to select a "gear". When I wait a little when cold it seems to work fine. I've also noted that when it's 40 or warmer I don't seem to have the issue at all.�
Jan 16, 2013
Ditpixs LOL - Being that she ran 19 miles on Sunday and does CrossFit 5 days/week I know she is very PROUD of her weight!
And she could easily kick my butt and take my toys away�
Jan 16, 2013
steve841 We'd have a much better appreciation if there were pictures!!! j/k :redface:�
Jan 16, 2013
Todd Burch You may know this already, but if you apply the brake and immediately try to switch into gear, you can't do it. Correct process is to apply the brake, wait about a second or two, then shift into gear.
If it's always working for you and not for her, sounds like a PEBSWAT issue (Problem Exists Between Steering Wheel and Touchscreen).�
Jan 16, 2013
NigelM Mod Note: Discussion on firmware version issues went here - Firmware-4-1-Issues�
Jan 16, 2013
mknox I still contend having this while under way is bad in general. Usually you can still adjust the seats, mirrors and steering wheel positions individually by their own controls while under way and that should be sufficient. Not every family will have settings so similar, and having all of these controls moving to drastically different positions "accidentally" could be dangerous.�
Jan 16, 2013
Joyrider Another reason for Tesla to provide programmable keyfobs similar to Ford's MyKey. Yeah, that's not Mercedes, BMW, Lexus et al, its Ford.�
Jan 16, 2013
jamesp My Audi does that - you can set it to adjust drivers seat and mirror on the basis of whose key opened the drivers door. I imagine this will come in future software as long as each key sends a unique ID in its communication with the car.�
Jan 17, 2013
mknox Yes. Even as far back as my 2001 GMC Envoy I had that feature. On that car, if I recall, it would adjust seats, mirrors, radio presets, display units and a bunch of other stuff depending on whether Fob 1 or Fob 2 was used (and I think it supported up to 4 fobs). Had it on pretty much every car since. Are you saying Model S doesn't do this? That would seem odd.�
Jan 17, 2013
napabill Brave isn't the word that comes to my mind.�
Jan 17, 2013
JRP3 If someone is ashamed of their weight......�
Jan 17, 2013
Ditpixs Too funny to see all of these responses to weight! I told her about this thread and she just laughed. She and I have made a solid effort to get into/stay in shape for the past year - part of that is not looking/caring about the scale and just judging based on how things fit and how we feel. I also wanted to make sure I could still fit in my Lotus
But back on topic:
I'm at the Fremont Service Center right now and they didn't find anything wrong so we will be looking at what she does different than me when getting into the car. Otherwise, just had a few punch-list items fixed.
Aaron�
Jan 17, 2013
MikeK For what it's worth, there is a big red "STOP" button in the menu that you can poke if you trigger it accidentally.�
Jan 17, 2013
ggr I've always heard this described as "a nut loose behind the steering wheel".�
Jan 17, 2013
brianman If your normal seating position is between the steering wheel and the 17" then you've got other issues as well.�
Jan 18, 2013
mknox There was some discussion a while back about 17" screens not coming on in the cold (at least for a while) meaning that the car's controls were inaccessible. I have not seen any further discussion on this, and am wondering if the problem has been resolved with more current firmware.�
Jan 18, 2013
favo Another option is to have a confirmation dialog box if the car is in gear.�
Jan 18, 2013
Doug_G I had it happen once, and although it happened in extreme cold there was no way for me to know if this was a factor or not. One data point does not provide any correlation. Tesla says it is not a cold issue, and is planning to replace a component in my car.�
Jan 18, 2013
mknox Good to know... thanks.�
Jan 18, 2013
slartybartfarst I hope to be one of the first in the UK to run an S so Im very grateful to all the early adopters here on this forum for the posts, hopefully Tesla will work their way through the fixes and Im sure this forum will help that cause. As an engineer I contemplated making my own electric car years ago but pretty much knew the battery tech was no where near so 15 years later here we have it.......... an amazing achievement..... what I never expected to find was problems with the door handles! Guys we sorted that one 50 years ago! I think maybe you cant get one solution without the other, you know any company with enough vision and drive to do what's been done is probably gonna go flying past the "DEAD END" singes and barriers that were on the development road to "powered door handles". Ive no time for anything that keeps me out my own car, opens when it should be closed, nips at kids fingers or puts my daughters in danger if they were to borrow the car. I just hope that Tesla have a contingency plan in place to deal with the longer term problems this is gonna cause. They must be cool as hell ive yet to see them but the first time they play up ill be machine manual pop out versions, same goes for the charge port.�
Jan 18, 2013
dtich re: pano roof sticking when opening.
this problem started happening to me when i upgraded to 4.1 (.31) -- so i assumed it was a fw thing, and was standing by for further update. but when i had my car in for another small service issue i asked them to take a look. byron in la said it had some extra 'glue' (he called it, but perhaps meant lube, at any rate), they removed the pano panel, cleaned off the glue/lube, re glued/lubed, reinstalled and recalibrated.. and, no more issue. so. while a fw update may have started it, it seems a hardware tweak with a calibration can fix it. probably a combo of things, sensors, calibrations, etc... sticky tracks.... anyway. just thought i'd post for the record.�
Jan 18, 2013
Dborn A lot of these problems are because Elon is no longer " walking the line". That is, quality assurance is no where near where it should be. It would interesting to see if there is a difference between cars constructed in the dying days of 2012 and 2013 builds. There was a lot of pRessure to get cars out by year end.
There really should not be any " excess glue" on the pano roof tracks now that it is a well recognized problem. The robot should have been reprogrammed already to cope with that scenario.
New owners - please chip in here and recount whether you are experiencing physical problems on 2013 builds.�
Jan 18, 2013
JRP3 Probably glue, since lube would make it slide more easily, not stick.�
Jan 18, 2013
Kaivball If it takes a single individual to ensure a quality car comes off the line then you never had quality assurance in the first place.
You build quality into the process, you don't inspect it in.
Quality problems are symptoms of poor processes or poor execution to the process and not whether the CEO walks the line or not.
That being said, I do agree with you that we shouldn't be surprised that they rushed units out the door to "make the numbers" and that there is a good chance that we will get cars with less problems in 2013.
If they have a good closed loop quality system then the issues will find a resolution back to the manufacturing line (I know they do in Asia where I do most of my manufacturing.... Not sure about Fremont...�
Jan 18, 2013
bonnie Glue is the WORST thing to deal with on a line. No way to validate a line. Only one way to verify that enough/not too much is being applied, and that is by checking. Nozzles clog. Weight might be right, but it might be unevenly applied. Room temperature changes how it applies. Rework is made much more difficult. The need should be designed out whenever possible.
Did I mention I hate glue on a line? I hate it. Hate. Glue.�
Jan 18, 2013
ElSupreme +1 to glue. Gluing down flaps on the boxes where I work is a significant factor to line shutdowns. That reject station fills up fast.
And gluing a boxes shut you can pretty much use as much as you want. These boxes don't get opened by the flaps so even more so in.�
Jan 18, 2013
znino Tonight while driving the 17" screen just went black except for a little X cursor dead in the middle of the screen. It stayed off for maybe 5 seconds and the the tesla T came on and everything appeared normal a couple of seconds later. Certainly seemed like faster than a manual reboot so not sure what happened. Doug was this what happened to you or was it upon starting your car?�
Jan 18, 2013
JRP3 How do you feel about adhesive? :biggrin:�
Jan 18, 2013
bonnie Marginally better. All nasty stuff.�
Jan 18, 2013
EarlyAdopter I just took delivery yesterday of one of the first cars, if not the actual first car, to be built in 2013. I'm happy to report that quality seems excellent. Fit and finish are great, no mechanical problems encountered so far.�
Jan 18, 2013
dtich well, sometimes tracks for motorized parts need lube but not too much lube, the resistance is pushed just over the safety switch threshold. i think this is what happens with the pano. that said, maybe it's glue. cause they know how much bonnie likes it.�
Jan 18, 2013
Doug_G Yep. I feel the same way... have been trying hard to design it out of our products.�
Jan 19, 2013
jhs_7645 First thing my DS showed me when I tried to open the Pano roof with the screen and failed is that if I used the steering wheel to do it, it works (4.1). Sure enough.. it did. He said that is definitely getting fixed in a future release (probably 4.2 as seems to be reported). I would try the steering wheel control for the pano roof before going to service.�
Jan 19, 2013
MikeK For what it's worth, since I don't have 4.2 yet, I tried the steering wheel. Nope. Roof still requires two attempts to open.�
Jan 19, 2013
dtich yeah, i actually can't see how those two methods would work any differently as they both call the same exact routine in the software.. could be just coincidence that it happens to work one way versus another from time to time... but can't say for sure.�
Jan 19, 2013
jhs_7645 I believe the dash and the 17 console are two separate systems that communicate with the car and each other. That is why they are rebooted differently.
Sent from my iPad using Tapatalk HD�
Jan 19, 2013
Nickjhowe There is a specific 'DC-DC' firmware update that my service tech applied directly to the car via the maintenance ethernet port. If you haven't already done so, ask Service if you need the update.�
Jan 20, 2013
Goterps Thank you for these posts. I have had my car for 2 weeks and have experienced a number of quirky issues. The screen going black and no controls working, door handles not opening when I touch them, range being 25 miles less in the morning than when I parked it the night before, etc. I email Customer service at Tesla and get no response (does that mean they are overwhelmed with issues such as this?). I am taking my car in to a service center for the first time Monday and will see what they have to say.�
Jan 20, 2013
Matt_D 4.2 fixed it for me.�
Jan 20, 2013
stevezzzz Ditto: using the steering wheel control doesn't help. I'm still running 4.0.�
Jan 20, 2013
NigelM You might want to check out this thread which covers a lot (all?) of your issues: Firmware-4-1-Issues
Also, definitely better to talk to your local service manager rather than emailing Tesla.�
Jan 20, 2013
Goterps
I look forward to speaking with my service manager tomorrow. It would not hurt for Tesla to send out communications regularly to its new owners. We all know that this is a new car and there will be new issues and it is great that Tesla is being proactive in trying to address them, but it they could communicate directly with their owners with things like "we have heard about some issues and this is what we are doing to try to correct them" rather than having each owner spend hours going thorough many threads to find out that others are having similar issues and that some fixes are in the works.
The wiki post is that shows common issues and solutions is helpful because it provides a single place to go for such information.�
Jan 20, 2013
Cattledog For anyone who had some glitch or deficiency with the delivery of their new car, if you had a ranger come fix it, did you have to pay the $100 service fee? I have a passenger door handle that works 50% of the time, a reflector with interior condensation, and no parcel shelf in car though ordered. Tesla contacted me and said they would take care of these - new door handle ordered, parcel shelf back-ordered, condensation being considered by HQ as it is not an isolated fix. However they pretty much said if I don't bring my car to the service center (80 miles away when complete in a few weeks), the charge for a ranger visit was $100. I suggested to them this wasn't appropriate as these were issues in getting a new car right that should have been right at delivery, not warranty issues. Also, as service is 80 miles away, we are going to buy the 'anywhere' service plan that eliminates the ranger charge - however that's not yet implemented. So between those two things, I am not feelin' the love to have to pay $100 for things Tesla should have taken care of before my car arrived - both car components and a service plan.
This sound familiar to others or is this new to me?�
Jan 20, 2013
bonnie I thought this had been resolved ... here's the original discussion: Resolved! Ranger Service for Due Bill Items
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You might point your local service center to that thread, since (I believe) the directive came down from Joost.�
Jan 20, 2013
dsm363 Someone just said the same thing at a Tesla get together for lunch today so not sure if the word has gotten out to all the service centers.�
Jan 20, 2013
Cattledog Bonnie - Thanks, hadn't seen that. $100 off the service plan when it's implemented is OK, but not the best customer service route. Sends a poor message IMO. The BMW's and Lexus' of the world will be all over that type of customer service. This points out a continuing weakness in Tesla's infrastructure. It's a tough chicken/egg scernario - impossible to have #cars and #rangers be perfectly aligned, I guess they chose not to have a bunch of rangers sitting around for a couple months to save labor costs. Makes me worried that there will start being a lot of stories where people call rangers and get an appointment three weeks later because they are understaffed. Tesla needs to be sure they have things lined up when they sell the plans (maybe that's the wait). I'm worried.�
Jan 20, 2013
Todd Burch Cattledog, I'm 3 hours from the nearest service center.
A ranger came by two weeks ago to fix some issues that existed at delivery and there was no charge. (He had been working on a Roadster about an hour from here and stopped at my house on his way home).�
Jan 20, 2013
ggr I had to have a new door handle installed, before the San Diego service center opened, and the ranger came down from Newport for free to do it.�
Jan 20, 2013
bonnie The final resolution was that there was no charge for due bill items, not $100 off the service plan when implemented (though that was where the thread started).�
Jan 20, 2013
dtich yes, indeed they are, but i meant the logic to control the roof is the same sw routine being called. i think the difference will be the command that is sent from the touchscreen is the problem and not the actual pano logic. the ts must be using a little routine to interpret touches/slides that is faulty somehow so that every first touch results in stall. the weird thing is that i'm still on 4.1 and the reseat/regrease/reglue/recal that la service guys did has fixed my problem. so. it's def some wacky combo of things causing the stall. but the good news is it's very fixable, more than one way... which is.. weird. but still good. lol.
(actually, now that i think about it, it may be as straightforward as 4.1 monkeyed with the ts pano command logic and that it simply requires a pano roof recal after install.)�
Jan 20, 2013
David Koong problems
I have a model S and X on reservation and anxiously waiting!
however, have a few questions :
as a new car, i am sure that there will be teething problems.
has anyone owner after owning for the last few months noticed any funny noises, vibrations, bits falling off recently?
i hate squeeks and rattles.
any major issues encountered?�
Jan 20, 2013
MikeK Major? No. But something is rattling inside my passenger door on certain very specific patches of pavement (I suspect it's a resonance). That door is the one where my door handle was replaced, so something may be more loose than it was from the factory. I will ask them to look at it next time I need service.�
Jan 20, 2013
Todd Burch 1100 miles and very, very, very quiet. Feels very well-built.�
Jan 20, 2013
Doug_G 2,600 km and the only noise issue is a possible small wind leak on the front passenger window. No rattles at all.�
Jan 20, 2013
teslasguy I have around 1200 miles on my MSP so far and suddenly last week my car developed an air leak between right front passenger window and the little triangle fixed window.
Tech tried to fix it, but it didn't work. Only happens at speed of about 50mph and higher. At least that I can hear. Faster I go the louder it is.�
Jan 20, 2013
znino I have about 1000km and developed a slight rattle coming from just above (or behind) the 17 inch screen. If I put pressure on the top of the dash at that point it stops it. Nothing serious yet but I will definately have them look at it at some point. I hate noises and rattles with a passion too and I notice them right away. always have.�
Jan 20, 2013
ModelS1079 TeslaGuy, we received our cars about 24 hours apart and while you have driven 1200 miles, I have driven just about 2,300. I do wonder if I might have a drivers side air leak but it is hard to say. subtle if present. but looks like I need a 100k, four year warranty...:wink:�
Jan 20, 2013
Zapped I have the same issue; starts right at 50 mph (90kph). Compared to the driver side, alignment between main and triangle window is slightly off.
Slight pressure applied to inside of the divider stops the wind noise completely and the car is very silent again.�
Jan 20, 2013
ckessel I've got the same leak also on the same passenger side window. A hissing or wind noise kicks in around 50+ mph. It's not bad, but it's noticeable. If my wife presses on the black bar that separates the main window from the little triangle, the sound stops, so it's definitely a poor seal I guess. I'd planned to bring it up with service at some point on my growing list of minor issues.�
Jan 21, 2013
cwerdna When I read about the door closing problems, it brought to mind this video I stumbled across long ago: 24 Statistical Process Control at Honda LEANDESIGN HU - YouTube.
I've never worked in manufacturing but have always had an interest in factories (and have toured 5 auto plants, including NUMMI when it was still NUMMI). One has to wonder how much statistical process control is going on at the plant, at how many of the steps and whether they're at the right steps? Seems like if Tesla did something similar to what Honda did in the video, many of the door closing problems would be caught.
When I first watched the video, I thought the test was dumb. But then I thought about it more and realized that a problem w/a door not closing right is something that a customer might complain to service about and end up costing the automaker in warranty costs.
Over time, a good automaker w/enough resources (and the desire to improve) will learn where the problems are, hopefully add in tests and make improvements so that they don't happen again. The big automakers have a LOT more experience in this than TSLA.�
Jan 21, 2013
wshepherd 2300 miles here, no issues with noise. Only real issues we have had to date were a bad charging cord (apparently the early ones had a somewhat elevated failure rate) and getting the headlights aligned properly.
(If anyone wants to adjust the headlights yourself, I can now walk you through how to do it - it's pretty simple).�
Jan 21, 2013
clmazin I'd love to hear how you aligned the headlights. I've had a few people flash their brights at me when mine weren't on-- usually a sign that my headlights are too high up in other drivers' eyes...�
Jan 21, 2013
aviators99 4500 miles and no rattles or noises.�
Jan 21, 2013
kbeckley I have this issue as well. It can be fixed by your local Ranger. It involves removing the side mirror and changing out a set of spacer washers. Apparently takes a couple of hours. I'm going to have it done when they catch their breaths in Toronto.�
Jan 21, 2013
ckessel Yep, that's my plan. Given we've got 4 year bumper to bumper, I'm trying to keep any minor issues on a back burner to let the poor service folks catch a breath and address them later or even at my 1 year service appointment.
I've gotten incredibly reticent to voice any criticism on this website, but hopefully I won't get dinged on this statement. I am not tickled the car has issues. Not surprised, but it's an expensive car and part of me hoped for perfection. That said, the car is without a doubt just a phenomenal thing. It's a joy to drive every day. Silent. Powerful in a way that's unlike anything else and it's hard to even describe to someone that hasn't driven the car. The smoothness and instantaneous is other worldly.
So, for all the folks reading this thread with concern, same as I was. Well, you'll likely have a car with issues, accept that now as it's just too many new things not to have them, but you'll never willingly take back your purchase. It's just that good. That's 3 weeks and 1200 miles in. Ask me in a year and who knows, but I swear I just teleported 30 years into the future and the future is good.�
Jan 21, 2013
JRP3 Since this is a 122 page thread dealing with problems I'm not sure why you think you can't criticize the car or Tesla. Nothing wrong with hoping for perfection, as long as you realize no automaker has ever achieved it.�
Jan 21, 2013
mknox That's true. What sets Tesla apart is how they deal with the inevitable and by all accounts, they do a first rate job.�
Jan 22, 2013
Nikoli Me too, noticed it this morning when it was 8*F. Could be temperature related? Driving me nuts now.
OT-
Please no alt-248 discussions. I'm using "*" for degrees. That's all I have to say about that.�
Jan 22, 2013
ckessel I doubt it. It only happens on the passenger side for me, only at 45-50+ mph and it's happened since I got the car on December 30th. While it's been chilly in Portland OR, it's been no where near cold enough the entire time to make it temperature related (at least in my case).�
Jan 22, 2013
Zextraterrestrial
I just drove 300 miles(each way) to have a handle replaced! I was told that they wouldn't be able to come when I tried to set something up for the service. Maybe the rangers are all just busy now and none were in my area? It would have been easier on my mileage! - but I should add, I was totally willing to go and try and have another factory tour.
At the Service center I asked about the ranger service package but no one seems to know about it yet. They said I could have had a ranger come for $100, but no Ranger option was given to me before hand when I was on the phone - which sucks a bit.
Fortunately both my wife and my parents live 'near' the Factory and we took another tour while we waited for the handle. I would have maybe been a little(more?) disappointed if we didn't have some things we could do in the area + I just love driving the car! (and they rotated my tires + fixed 'my tesla' so my wheels are correct)... Maybe they'd like to hook me up with a set of tires from some of the cars with the 'due bill' wheels?
We really didn't want to go down there for at least a few months, at least the weather was nice this time!
a note on Noise:
I did notice that the A pillars seem to be 'squeaky' like crickets on some unraveled open grade asphalt and certain pitches of music. but just under certain resonant bumps/music ( I think I heard(read) someone complain about talk radio vibrations) and I think it will be a very easy fix w/ some foam,rubber, or even cardstock maybe. If it starts making noise on standard bumps I might try something but it's not too bad on normal driving and roads.�
Jan 22, 2013
JMO 2,300 miles on a Model S signature and these are the problems I have seen:
- Right front door has to be closed harder
- Car needed front end alignment as it was pulling to the right
- Windshield washers hitting too low.
- Sometimes I hear a noise coming from the left front speaker. It seems as an interference noise
- Had an issue with GPS not following my location but it has disappeared
- No GPS memory to save my locations
�
Jan 22, 2013
Chgd Up Service replaced my passenger side door harness and identified the problem. Very nice and professional as always. Water intrusion in the passenger front door handle harness connector. It then feeds onto the back. The warranty repair was quick half a day and I got the car back charged and washed, thanks Tesla Service.
Now close to 8000 miles on my Model S, still a blast to drive, running great, rock solid, and quiet, with no rattles. Most importantly no measurable battery capacity degradation.�
Jan 22, 2013
William3 I also have the wind noise on passenger side and headlights are aimed too high. I left the car with Tesla Service to have both problems fixed. They returned the car without attempting to correct either problem. They claimed they "couldn't duplicate either problem". Seriously lame, especially on the headlight issue, it is so obviously wrong. The said they compared my headlights to some of the other Model S cars in the shop and mine seemed pretty similar to the others. I guess I'll just take it to Pep Boys. Other drivers are flashing me all the time, and I can clearly see that my headlights are shining super high.�
Jan 22, 2013
FredTMC Thanks Chgd Up, good to hear
- - - Updated - - -
Thats strange that they didn't just aim the lights lower for you. You want them lower.
As for the wind noise, why not just video it on your phone and then play it for them? That's what I'd do�
Jan 22, 2013
MikeK That's pretty disappointing. There should be a calibration tool at the shop so that the lights can be aimed precisely. A tiny difference at the headlight grows bigger and bigger with distance, so just "eyeballing" it is really not good enough.�
Jan 22, 2013
dflye If you mean the spray from the windshield wiper fluid nozzles hitting too low on the windshield, I had the same problem.
When car was being worked on for other issues, mentioned that problem. Tech used something that resembled a pick used by a dentist cleaning between teeth to jab into the nozzle end and point it in a different location. After a few tries, it was pointed in a more reasonable location.�
Jan 22, 2013
Zapped That would be great. Was this already posted somewhere ?�
Jan 23, 2013
lolachampcar I use two tape circles on my garage wall along with a tape line on the floor so the car is always positioned at the same distance from the wall. -- Document the starting point and adjust until happy.�
Jan 23, 2013
fluxemag I've been following this thread religiously and wanted to make a few comments. I washed my car and my wife's car (G37 and a 3 month old Lexus) and both had condensation in the tail lights, which went away pretty quickly. My G37 periodically fails to recognize the key fob when it's in my left pocket and I have to shake the contents a bit. The moonroof on my old Solara would stop half way requiring a second push. These are issues that I find a little annoying but weren't enough to bring in for warranty work. The door handles malfunctioning, some of the body panel gap issues, door not closing easily and screen blackouts would be totally unacceptable. I'm really picky. My old service adviser said Engineers and Pilots were always the worst�
Jan 23, 2013
William3 I would love to find out how to do this. My local Service department seems unwilling to resolve this for me.�
Jan 23, 2013
MikeK Doubly damned!
Hear, hear.�
Jan 23, 2013
mknox My Cadillac CTS fob is the same. I have to slap my pants pocket then pull the door handle to get in sometimes. It must look odd to onlookers! In my case, dust gets inside the fob and I just pop it apart and blow the dust out, remove and clean the battery and all is well for another 6 months or so!�
Jan 23, 2013
aviators99 Me too�
Jan 23, 2013
smoothoperator2 Most Tesla workshops have a few pieces of tape on one of the walls that they use for headlight calibration. I know this was true for the Roadster, and I am pretty sure it holds true for the Model S?�
Jan 24, 2013
teslasguy I've had the sticking sunroof problem for quite a while. A tech tried to get it working by removing some "gunk", but didn't work. i tried getting it to open on one try by using the steering wheel option, but that didn't work either.
I got the 4.2 update last night and today my pano now opens with one swipe, no problem! Hooray! Now if we could just get some weather a little warmer than the teens we've been seeing this week...�
Jan 24, 2013
contaygious haha yeah I opened mine in the rain. I was so anxious to try it out!�
Jan 24, 2013
steve841 Now if we could get below 80 I'd be happy!:scared:�
Jan 26, 2013
ChadS Yesterday, my wife came home (in the Roadster) and said she noticed the Model S hatch was open as she drove in. And I just went out in the garage, and noticed the hatch was open again.
We've got 1.15.14. We've had the car four months and this hasn't happened; now it's happened two days in a row. The car is set to auto-lock as we walk away, and although the fobs are stored nearby, the car can't seem to detect them (it won't open the door when I press on a handle unless I bring a fob with me) so I am mystified as to why it is opening the hatch on its own.
In addition to obvious implications if the car was parked outside somewhere, it's a problem when this happens in the garage too - the hatch hits the metal support bars on the garage door, and it's going to get scratched that way.
--------------Update--------------------
I suspect this issue was a low key fob battery. More details in a Feb 16 post below.�
Jan 26, 2013
GeekGirls While I have no insight into the rest of your mystery, you might want to consider setting the maximum amount the hatch will open to avoid scratches while you're sorting out the cause. Just manually open the hatch to the highest you deem safe, and then press and hold the close button until a long beep signals the new setting.�
Jan 27, 2013
jwal Oh wow I REALLY hope my S doesn't come with any of the problems in this thread. Knock on wood..:scared:�
Jan 27, 2013
Gino Bernardi I have one small caveat after my test drive. Im a big fan of public radio and in Chicago one of my favorite radio stations is Q87.7 (very bottom of the frequency spectrum) The station comes in crystal clear on my current car, but during my test drive I noticed 87.7 had way too much static. I guess I am 0.01% of the Model S population that has an issue with this....but does anyone think there's anything they can/would do about it?�
Jan 27, 2013
Lloyd try finding that station on Slacker. If here as long as you have an ATT signal you will be able to listen to your station.�
Jan 27, 2013
ggr We had our first "leave me stuck" issue on the Model S today. I was taking my dog for a walk on Mount Soledad. The car started fully (standard) charged, drove to the store to pick up dog food, drove up the mountain, everything fine. Got out, walked around for half an hour, got back to the car, and the door handles wouldn't extend. Tried to unlock with the fob, nothing happened. Couldn't open the trunk or frunk with the fob either. Tried the fob in both corners of the windscreen, and in both front wheel wells. Now the big hassle with this was that I didn't have my mobile phone with me! (I swear that Tesla builds telepathic cars... I never have trouble unless I've somehow forgotten to bring my phone with me!) Borrowed a phone long enough to call my wife to bring her fob and my phone up the mountain.
Pat arrived, and we tried all the same things with her fob. Still no go. Now that I had a phone I could stay talking on, and which knew the number for Tesla roadside assistance, I called them. After verifying who I was (took a while 'cuz it was extremely windy on top of the mountain) he issued a remote unlock command. From there, everything was fine. I suspect that somewhere in there, he also rebooted the car, because it had forgotten what radio station I was listening to.
The irony is he said "You're on a really old software version (1.14.15), so I'm going to push you the most recent." This, after I've been asking for months about the status of upgrades and getting nowhere. I'm now back home, plugged in, waiting for the upgrade to arrive.�
Jan 27, 2013
cinergi There weren't lots of cell/radio towers there were there? (I'm thinking of the recent thread where this happened when too close to too much RF)�
Jan 27, 2013
GeekGirls Do you mean TuneIn? Or does Slacker have features I�m not familiar with?
I do love the ability to tune stations over 3G instead of relying on FM or AM reception. I absolutely adore not having to care where I am when I want to pick up a favorite station � even those from across the country or around the world. I�ve found myself listening to stations I haven�t had access to in decades.�
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