Thứ Năm, 24 tháng 11, 2016

Tesla Stores part 1

  • Sep 11, 2011
    TEG
    I suspect Roadsters will disappear to be replaced by Model S betas soon.
  • Sep 11, 2011
    richkae
    When the Seattle store opened we ( many of the local early adopters ) informed Tesla that Seattle was actually the wrong location and that Bellevue was better. For those that don't know Seattle, there is a huge lake that divides the "east side" from Seattle, and most of the owners are actually on the east side. I was actually hopeful that the service location would be on the east side, but this is good too. Once it opens I'll be in there all the time pestering them about the Model S.
  • Sep 11, 2011
    vfx
    Was told the stores will get cars in Jan. "Sit only" for the first round.
  • Sep 13, 2011
    S-2000 Roadster
    The Roadsters don't have to disappear for the Model S to be shown. The Seattle Tesla Store has plenty of room to show cars. In fact, I saw the Model S there along with two or three Roadsters.

    In other words, it's gonna look really lonely in these stores with just one car that you can't drive.
  • Sep 13, 2011
    kgb
    I spoke with my ranger, he says that Tesla still hasn't gotten around the dealership law in Texas. The store in the Galleria is just for display (so far). Customers can walk in, look, touch and feel, but purchases will still go through California. Plus, service will not be out of Texas (I'm not sure how that will be enforceable). The Ranger will still have to drive in from out of state... the in-state location cannot be used for service (... again according to the ranger).
  • Sep 13, 2011
    W.Petefish
    Another route is their partnership with Toyota. They could have select dealerships also service Tesla.
  • Sep 14, 2011
    markwj
  • Sep 14, 2011
    doug
  • Oct 3, 2011
    dsm363
    They confirmed that there will be a Tesla Store in Houston and opening in 3 weeks! I would have thought they would let the Texas owners know about this.

    George Blankenship also said they intend to have stores in all 4 major cities in Texas (Houston, Dallas, Austin and San Antonio).
  • Oct 4, 2011
    W.Petefish
    Good news for all of us.
  • Oct 5, 2011
    Mycroft
    Well, you whiney-butts have gotten your way. :smile: They're moving the Seattle sales store to the Bellevue Town Square Mall. Just like Denver, it will be inside the mall itself. The grand opening date is to be Nov 5th (I believe) and they're going to have one of the betas onsite. Woo hoo! A special preview for reservation holders will be on the 4th. I'm gonna be there with bells on! :biggrin:

    Actually, even though it's a longer drive for me, I think it's an excellent move. As richkae said, the east side is definitely the Tesla demographic and they're going to get lots of walk-in traffic in the mall. Practically nobody walks by the Seattle store.
  • Oct 5, 2011
    efusco
    Sure wish they'd put a store in Kansas City (St.Louis would be preferable, but probably not as logical geographically since there's already a store in Chicago) to accomodate us "middle of the country" folks.
  • Oct 5, 2011
    dsm363
    Since the small sales stores require a smaller footprint, I'd imagine you'll start seeing those in more cities. That doesn't mean they'll expand their service centers though. I still think they're working on exactly how they'll do service when the Model S hits full production. They need a service center for minor things in each major city then they can keep their regional service centers like Chicago, Menlo park...etc
  • Oct 5, 2011
    TEG
    I think that the Menlo Park location was on a non-perpetual lease from Stanford, so they might have to move someday.
    Now that they have the Fremont Factory space, I would think they might move Roadster service over there, and find a new boutique location for sales.
    Since Santana Row has arrived to service the far south-bay, they might consider going closer to San Francisco if they move it.
  • Oct 6, 2011
    S-2000 Roadster
    Can you cite references showing that the Seattle Tesla Store sales will close down when the Bellevue Tesla Store opens? All along I had the impression that there would be two Tesla Stores and just one service center. But I've not seen any official news to confirm any changes to the Seattle location.
  • Oct 6, 2011
    Mycroft
    Nope, strictly verbal, so it's possible there is a miscommunication. However, I feel confident that that's what is going to happen.
  • Oct 15, 2011
    WhiteKnight
    My guess is that eventually Tesla will have a showroom everywhere there is an Apple Store.

    And hopefully they'll have a charging station everywhere there is a Cracker Barrel.
  • Oct 15, 2011
    Mycroft
    I hope you're right WK. Sadly there aren't any Cracker Barrels around here, but lots of Apple stores. :smile:

    I received my invitation to the Bellevue store preview. Thurs. 11/3 at 7pm. There will probably be over 100 other reservation holders crowded into the store, but I don't care. I'll finally get to see the car and the color in real life!
  • Oct 15, 2011
    smoothoperator
    It seems like an interesting strategy to have Tesla Stores in retail locations, I am not sure if people buy these cars on a whim while shopping for something else. From my conversations with other Tesla and EV owners it seems as if the people who buy these cars have done their research and buy them after doing research. Maybe Tesla will be leasing warehouse or industrial space within close proximity to these retail showrooms, and the retail component is the draw and the actual warehouse is where customers can select their cars. I would think that the vast majority of Model S' cars sold will be Spec cars. With all the car dealerships that have closed over the past few years it seems as if Tesla Motors could have leased space at these dealerships for comparable or cheaper rates than the retail spaces they currently have been locating in. The benefit is being able to locate the sales and service in one place. It will be interesting if the Tesla Store model evolves with the release of the Model S or if they will still use the Roadster sales concept. I think Fisker got it right, partnering up with other luxury dealerships, it seems like a more effective strategy when the time comes to ramp up production and move units.

    I know of a couple other luxury dealerships who tried this model of locating Sales and Service in two different places, customers often grew frustrated when they would have to drive across town (or even a few blocks down) to have some warranty work done or car serviced (granted this dealership was an ICE dealership), after a few years and spending millions on their new car (sales only) building they ended up relocating to their old space (which was adjacent to Pre Owned & Service). The several million dollar building they built now sells Sprinter Vans.

    I am sure there will be warranty issues with the Model S and confusion will ensue when Model S owners drive to the retail locations to find out that they have to drive to a service center located elsewhere. Remember Apple Stores actually do service their products at the retail location so I do not think the Apple analogy is 100% correct.

    Personally while I have had cars in service I have purchased other cars located on the new car dealers lot. I think Tesla is missing a huge opportunity with these retail stores, as customers with older model Tesla cars may purchase newer model Tesla's if they had the opportunity to test drive and sit in them while their cars are being serviced. By seperating the sales and service component, the possibility of attracting the "move up" buyer is almost taken out of the equation. Furthermore it will be interesting to see if Tesla actually does implement a loaner car program, its not very fun to have your expensive Roadster in for service and have to call someone to pick you up from the dealership and then get another ride back to the dealership a few days later. For any luxury marque I think loaner cars should be standard, and if Tesla does not implement this I think it will be a big deal. This is another advantage for Fisker as they can leverage the loaner car program at the dealerships they have located in for added convenience.

    So I guess the question is, would you have bought a Roadster if it was located elsewhere (I know there is at least one case (where someone bought a roadster on a whim) of this as posted on the Tesla Motors Blog with regards to the Colorado Tesla Store). Does it really matter the location of the dealership and would you have bought a Roadster etc regardless of where the dealership was located?
  • Oct 16, 2011
    3lectronica
    I stumbled across this at Oakbrook Mall (Chicago suburbs) while shopping yesterday!

    Oakbrook Tesla.JPG

    Looks like they're hiring too - Product Specialist - Chicago
  • Mar 24, 2012
    Larry Chanin
    Tesla Motors is planning store at Scottsdale Fashion Square

    Larry
  • Mar 24, 2012
    rsquared99
    Thanks for the info Larry. We Arizonians were beginning to think that Tesla was going to bypass us, possibly because of crazy Sheriff Joe or whack-job Governor Brewer. :frown:
  • Mar 24, 2012
    Larry Chanin
    No problem, from one sunny state to another. :biggrin:

    I feel your pain, I'm not too crazy about our governor either.

    Of course this isn't a done deal, but it's nice to see that Tesla is trying.

    Larry
  • Mar 28, 2012
    rabar10
    FYI, new thread on the Oakbrook store here.
  • Mar 28, 2012
    Tesla 940
    Want to trade public officials?

    We have Governor "Moonbeam", Pelosi, and Boxer. I'll trade for "Sheriff Joe" any day. :biggrin:

    As for convenience - when I had my Roadster in NM, it was either 400 miles to Denver or 900 miles back to L.A.
  • Apr 20, 2012
    tdelta1000
    I found some more information on the Miami Beach Tesla store follow the link.

    This is an idea of what the store will look like.

    [?IMG]

    Here's a link to the legal stuff about the store: http://docmgmt.miamibeachfl.gov
  • Apr 20, 2012
    Larry Chanin
  • Apr 22, 2012
    Iz
    Found out today there will be a Tesla store opening in White Plains, NY. Was told it is scheduled for late May.
  • Apr 25, 2012
    MarkR
    I am concerned that your description of our sheriff and governor reflects an insensitivity to people with disabilities. In the future consider referring to them as intellectually and ethically challenged.:smile:
  • Apr 28, 2012
    neroden
    Interesting choice of location. Is this targeted at the Hudson Valley / Connecticut / western Massachusetts / Rhode Island market, because of how obnoxious it is to drive all the way into NYC?

    It certainly won't help much with upstate NY (west or north of Albany).
  • Apr 28, 2012
    neroden
    I think a combination of "city dwellers in a city with urban rail are less likely to get a car at all" (period!) and "city rents are really high" points towards future store locations in suburbs, at least in cities with expensive, subway-equipped downtowns like Boston, NY, and Philly. If I were Tesla I'd aim for inner suburbs which can still be reached easily by city dwellers.

    Now, in someplace totally car-dominated like Columbus, Ohio, or Syracuse, NY, downtown would be just as good a location as a suburb. But in the cities where "you don't want to drive downtown here, just take the train", downtown isn't the best place to sell cars.
  • Apr 28, 2012
    Charged_Up
    Too bad - I used to live in White Plains about 1 mile from the mall. Now I'm in Miami - and nearest store is about 40 minutes away in Ft Lauderdale area. Oh well!
  • Apr 30, 2012
    NigelM
    Ahem, you're getting a store in South Beach in June! :wink:
  • Apr 30, 2012
    NigelM
    Cross posting from the regional thread:
  • May 2, 2012
    NigelM
    Looks like Millenia Mall in Orlando gets the store, but Tampa also gets on the list with a service center.

    Lots of happy people in SWFL. :biggrin:
  • May 3, 2012
    Iz
    Most likely it is targeted at the lower Hudson Valley and Connecticut. I am about 15 miles north of White Plains. However, I would not have minded the occasional drive into NYC, although there are those in this area who rarely travel there. It will definitely not help those living upstate or in the North Country.
  • May 7, 2012
    MarkR
    While owners and rez holders are interested in the placement of stores, what we really need are service centers. My sense is that the location of service centers must be driven by where the cars are, while store location ought to be determined by where the money is - it does appear that somebody at Tesla was looking at Forbes list of wealthiest communities when they planned the new stores.
  • Jun 8, 2012
    favo
    Existing/Planned Stores Map

    I noticed this map was part of the annual shareholder meeting presentation (24:25), but it wasn't talked about much. I decided to project it onto a more detailed map to see if we can determine the locations of new stores. Clearly the dots on the map are not exactly placed, but since when should that stop us? :biggrin:

    TeslaStores.png

    Here's my take on the locations:

    Existing (green dots)
    1. Bellevue Square (Bellevue, WA)
    2. Menlo Park (Menlo Park, CA)
    3. Santana Row (San Jose, CA)
    4. Los Angeles (West Los Angeles, CA)
      Third Street Promenade (Santa Monica, CA)
    5. Fashion Island (Newport Beach, CA)
    6. Park Meadows (Lone Tree, CO)
    7. Houston Galleria (Houston, TX)
    8. Oakbrook (Oak Brook, IL)
    9. Washington DC (Washington, DC)
    10. New York (New York, NY)
    11. (not open yet) Boston, MA?
    12. Florida (Dania Beach, FL)

      Planned (red dots)
    13. Vancouver, BC
    14. Portland, OR
    15. Sacramento, CA?
    16. University Towne Center (San Diego, CA)?
    17. Fashion Square (Scottsdale, AZ)
      (existing) Phoenix (Phoenix, AZ)
    18. (from jobs page) North Park (Dallas, TX)
    19. Madison, WI?
      Minneapolis, MN?
    20. (from jobs page) Atlanta, GA
    21. (from jobs page) Raleigh, NC service?
      TN location?
    22. Pittsburgh, PA?
    23. (existing) Toronto (Toronto, ON)
    24. (existing) Westchester (White Plains, NY)?
    25. Portland, ME?
      Montreal or Quebec City, QC?
    26. Providence, RI?
    27. (from jobs page) King of Prussia (Philadelphia, PA) and/or
      Paramus, NJ
    28. Lincoln Road (Miami Beach, FL)
      Millenia (Orlando, FL)

    Not marked on map
    (from jobs page) St. Louis, MO service
    (from jobs page) Oklahoma service

    My apologies for the North American focus.
  • Jun 8, 2012
    Citizen-T
    Yeah, my guess is that is Raleigh or Greensboro, NC.
  • Jun 8, 2012
    vfx
    http://money.cnn.com/2012/06/08/autos/tesla-mall-stores/index.htm?iid=HP_LN

    What is it about disruptive that you don't understand?

  • Jun 8, 2012
    Citizen-T
  • Jun 8, 2012
    dsm363
    I love this. What exactly do they know about selling a car that Tesla couldn't learn very quickly or hire someone to teach them? They must be worried but until Tesla gets big enough or the major automakers decide the dealership model is no longer in their interest and start spending some serious money to lobby for changes at the state level, the dealerships hold a big advantage with laws that always favor them.
  • Jun 8, 2012
    mcornwell
    I'd be surprised if there is anything in Chula Vista. A San Diego service center would probably not be that far south. That would be quite a drive from central/north county. My vote would be something like the Miramar area, which is central to most of San Diego county, and already has quite a bit of automotive types of establishments.
  • Jun 8, 2012
    vfx
    Was going to say the same thing. Wife grew up there. Where is the high mall there?

    By the way. Santa Barbara needs a store. There is a Ferrari auto gallery in Calabasas as well. Thousand Oaks, Agorua, Westlake, Thousand Oaks has that Mall with the Fiat store.

    There is an old Mall called the Whizzin Center in Agoura. It's getting an amazing LEED retrofit that would be great for a Tesla store.
  • Jun 8, 2012
    vfx
    The LA store gets dozens of customers a day. Many are vacationers/travelers and they have a very high sell rate. When the more to the 3rd street Promenade at the end of the month the sales people will have to talk to thousands of people a week. Sounds exhausting.
  • Jun 8, 2012
    mcornwell
    The high end malls are Fashion Valley (Mission Valley area) and UTC (University Town Center), which is getting a $1 Billion dollar makeover.

    Personally I think UTC would be the best choice for a San Diego retail location. It's adjacent to La Jolla, one of the highest $ zip codes in the country, and very close to Rancho Sante Fe, which is an even wealthier community. It's closer to North County where there is also lots of money (Del Mar, Carlsbad, Encinitas, Solana Beach). Fashion Valley is a beautiful mall, but I think once UTC's renovation is done, it will hold the title as ritziest in San Diego.

    When the Beta tour came to the old Newport Beach store last year, the rep I spoke to said that Tesla was close to inking a store in the Mission Valley area, but this was 14 months ago, and they still haven't announced anything that I know of, so who knows.
  • Jun 8, 2012
    favo
    That was just a wild guess. I don't know SoCal, so I just picked something south of San Diego. I assume it's not Tijuana or Yuma. Maybe that was supposed to be another location in San Diego county. Or maybe the map is old and it is San Diego.
  • Jun 9, 2012
    AnOutsider
  • Jun 9, 2012
    ggr
    There's no store in San Diego yet. It's under construction in University Towne Center. So my guess is that that is #16. I think 4 is Santa Monica (west LA) and 5 is Newport/Fashion Island.
  • Jun 9, 2012
    mcornwell
    ggr, do you know for a fact that Tesla is going into UTC?
  • Jun 9, 2012
    favo
    I updated the map locations with ggr's info.
  • Jun 9, 2012
    ggr
    Well, if you count the managers of the Santa Monica and Fashion Island stores telling me so as fact, yes. It's possible that they are mistaken about San Diego's layout, but I don't think so. The service center is going to be "somewhere in North County" (from the manager of the Newport service center, who will be relocating down).
  • Jun 9, 2012
    Robert.Boston
    +1. Does anyone enjoy buying cars from dealers? Or is the "just the way it's done."?

    I find it humorous that the association's acronym is "NADA". Neatly sums up the value added by car dealers, IMO.
  • Jun 9, 2012
    Discoducky
    No, my last two car purchases (one used and one new) were both done via the internet (both with dealers, but I only went in to sign paperwork). Used was done via ebay (MINI Cooper which I've had for nearly a decade) and new was ebay as well, but I made a OBO and had to do some "further negotiation".
  • Jun 10, 2012
    jerry33
    Me too. That's how both my Prius were purchased. Negative value added by dealers because the first one made me wait before even talking to me (when I went to pick up the car), and the second kept me in the finance office for nine hours trying to sell me every scam in the book. I think he was really trying to make me so frustrated that I would cancel the sale. That would have allowed them to keep the car and sell it for thousands over MSRP.
  • Jun 11, 2012
    jordanthompson
    I was told at the Dania Beach store they are opening a retail store in Orlando (already on the map) and service center in Tampa. I know that Orlando is a lot more central, but from the list of reservation holders for the Model S, Tampa was a better location for them.
  • Jun 11, 2012
    NigelM
    You can find news on both over in the Florida section as well as in other places on the forum. In Florida:

    • Tesla is opening a store in Miami Beach which seems temporarily mired in city planning issues. It was slated to open in June, then July and now sounds like August or even September.
    • Dania Beach will remain as a Service Center.
    • A store is planned in the Millenia Mall (Orlando). As the location is known we can assume it will be before the end of the year, although there's no official date AFAIK.
    • Tampa will have a Service Center. Location unknown as yet, but rumors are that it will be open late this year.

    That's all the official stuff. There's also plenty of wishful thinking about a third FL store in the SWFL area.... :wink:

    P.S. Us Reservations holders in this area are happy that we get service close to us (although we trust we won't need it); once you've got your car service location is more important than store location.
  • Jun 12, 2012
    Larry Chanin
    Hi Nigel,

    This of course raises an interesting question. Tesla tells us that test drives are scheduled for the Miami Beach store from July 28-29, but if the store opening is delayed to Auguest or later will they also delay the test drives or reschedule them for the Dania Beach location? In terms if logistics it might be easier to arrange for test rides at Dania Beach than Miami Beach.

    Larry
  • Jun 20, 2012
    smorgasbord
    It was just 11 years ago that Bloomberg published the following commentary:

    Sorry, Steve: Here's Why Apple Stores Won't Work

    Who says history doesn't repeat itself?
  • Jun 20, 2012
    gg_got_a_tesla
    Funny reading that after all these years... A reminder that there'll always be myopic naysayers in this world.

    Tesla can indeed do the same for the car buying experience which is definitely the #1 worst such.
  • Jun 21, 2012
    NigelM
    A friend sent me this tonight.....sound familiar to anyone?

    BMW Launches Dedicated Store for i3, i8 in London

    BMW copying Tesla stores? Apple stores? There sure are lots of "i"'s in there
  • Jun 21, 2012
    VolkerP
    sure they do:
    (emphasis mine)

    And we know there is a lot to tell about electric cars, as can be seen in the comment section of every EV article.
  • Jun 22, 2012
    mgemmell
    I just posted this in another discussion...

    Dropped by there last Thursday when I was in London on business.

    A sad comparison to the Tesla stores.

    They have the i8 sitting there (but don't try to touch it!)... not much mention of the fact that it is out-accelerated by the X5, and the rest is marketing smoke and mirrors. Also, it was about as welcoming as a high-end jewellery store with a bouncer on the door and all eyes on you as you move around. Didn't see the i3 when I was there but maybe it was out on show that day.

    They have the money to do something better, but this still looks to be a low priority activity for BMW and not much more than a token marketing gesture.

    If it were the best they could do Tesla need not worry, but we all know BMW can do these things very well. One day they will, but in the meantime Tesla has nothing to fear from these edustores.
  • Jun 25, 2012
    vfx
  • Jun 25, 2012
    AndyM
    Makes sense, since GeorgeB was instrumental is rolling out those Apple stores.
    Source: http://www.fastcompany.com/1668777/former-apple-retail-guru-wants-to-spread-his-magic-to-tesla
  • Jun 25, 2012
    gg_got_a_tesla
  • Jun 26, 2012
    AnOutsider
    From today's "Inside Tesla":

    Not live on the site yet though: Tesla Third Street Promenade | Tesla Store Locations | Tesla Motors
  • Jun 26, 2012
    vfx
    We in LA got our invites last week.
  • Jun 26, 2012
    AnOutsider
    Are you going? Can I be your man date? ;)
  • Jun 26, 2012
    vfx
    Swell

    PM me!

    just kidding

    :)
  • Jun 28, 2012
    markb1
    Santa Monica Store

    In case anyone missed it, GeorgeB announced on the blog that the Santa Monica store would be opening this weekend and the Model X would be on display. That's not very far from Hawthorne.
  • Jun 28, 2012
    pharma5
  • Jun 28, 2012
    SigS905
    Got to the private event for the Santa Monica store this evening. Bill Lee was there and Elon Musk showed up. Then we celebrated Elon's birthday!

    Bill_Popo1.jpg

    Bill_Popo2.jpg
  • Jun 28, 2012
    SigS905
    Here's some pictures of the X from the Santa Monica private store opening event tonight.

    X1.jpg

    X2.jpg

    X3.jpg

    X4.jpg
  • Jun 28, 2012
    SigS905
    Met George.

    GeorgeB1.jpg

    And Elon.

    Elon.jpg

    Noticed the flash didn't go off with the George shot. Tried to take another.

    GeorgeB2.jpg
  • Jun 29, 2012
    Rifleman
    Does anyone know if the Santa Monica store will be open for the public on saturday morning, and will still have the X? If it does, I might just have to drive up there saturday before my test drive to take a look at it.
  • Jun 29, 2012
    gjamrok
    Yes, the Model-X will be there for the weekend and then move on elsewhere.

    Wished I could have sat in it and checked it out but there were too many people for a demo. :(
  • Jun 29, 2012
    Rifleman
    Awesome, Thanks! This is turning out to be one exciting weekend, I will get to see all 10 colors of the Model S, take one for a test drive, admire the SpaceX factory from the outside (still wishing they would give tours to people there for the test drive event) and get to see a Model X! I can't wait!
  • Jun 29, 2012
    AnOutsider
    ditto. will be worse over the weekend
  • Jun 29, 2012
    SigS905
    Two great weeks of Tesla. Grinning from ear to ear!
  • Jul 2, 2012
    onlinespending
    Good to see Jersey getting a store. I understand Tesla's West Coast centric start to things, but I think they have a huge opportunity to tap the Northeast market. Not only are there a lot of people living there, but a good portion of the country's wealth is there.

    Of the top 10 richest counties, 8 are on the East Coast. 3 from NJ alone, and 5 (including the 3 from NJ) in the NY-NJ-CT Tri-state Area.

    America's 10 Richest Counties - CNBC
  • Jul 2, 2012
    pharma5
    Agreed - good link. And that doesn't include towns like Princeton and West Windsor (both grouped in Mercer County with Trenton, but lots of purchasing power). Paramus is probably the best opportunity for me to get my Dad a peek at a Model S, unless it tours central NJ before that.

    This was the first article I saw for a NJ site of any kind, and seemed like something nobody was talking about it yet.:cool:

    Hey Doug: please add Paramus to the index at the front of this thread, linked to my original post in the (eerily quiet) Mid-Atlantic forum. Thanks!
  • Jul 12, 2012
    smoothoperator
    The first page of this thread has not been updated in forever:

    So these are the North American stores & service centers we know for sure that are currently operating or will be opening soon

    Canada- Montreal
    Canada- Toronto
    Canada- Vancouver

    USA-Orange County (Costa Mesa Service & Newport Beach Fashion Island)
    USA- Scottsdale
    USA- LA (3rd St & West LA Service)
    USA- Menlo Park
    USA- San Diego Fashion Valley
    USA- San Jose Santana Row
    USA- Denver/Boulder
    USA- Washington DC
    USA- Dania Beach/Miami
    USA- Orlando Millenia
    USA- Tampa Service
    USA- Atlanta
    USA- Chicago/Oakbrook
    USA- Boston
    USA- NYC/White Plains
    USA- Portland- Washington Square
    USA- Philadelphia- King of Prussia
    USA- Dallas- North Park
    USA- Houston Galleria
    USA- Bellevue/Seattle

    Any Others I am missing?
  • Jul 12, 2012
    Robert.Boston
  • Jul 12, 2012
    WhiteKnight
    Paramus, NJ judging from the article that Pharma5 found.

    I have heard Elon and George B emphasize that they were looking to add stores in the general NYC area.

    Edit :: Robert.Boston beat me to it.
  • Jul 12, 2012
    favo
    From jobs page, service centers are planned for Raleigh, NC, St. Louis, MO and Oklahoma. See also my post with a map.
  • Jul 13, 2012
    Larry Chanin
    This entry will be really two separate facilities when the Miami Beach store opens later this year

    US-FL-Dania Beach-Tigertail Blvd-Service
    US-FL-Miami-Lincoln Rd-Store

    Larry
  • Jul 15, 2012
    Tempus
    Talked to the service manager who was at the DC event today. He said they are opening a service center in Bethesda, MD to complement the DC store. Supposedly fairly big one. They had tried to put it in Virginia, in Tyson's Corner, but apparently Virginia has some of the same issues that Texas does as far as being able to sell cars outside of the typical dealer model. (big surprise there - sometimes i don't love my state).
  • Jul 15, 2012
    brianman
    Some things take time.
  • Jul 15, 2012
    vfx
    Hawaii is supposed to get a service center someday. Can I be any more vague than that?
  • Jul 16, 2012
    Adm
    I remember from the video of the share holder meeting that Elon showed a map with present and future stores/service centre's'. Did anybody download that video by chance? It seem to have been removed from the investor pages of the TM website.
  • Jul 20, 2012
    J in MN
    There are a couple of nice shots of the Santa Monica store on tonight's Tonight Show with Jay Leno in the Dare segment.
  • Jul 25, 2012
    Larry Chanin
    George Blankenship's take on stores

    From the Q2 2012 Results - Earnings Call:

    Larry
  • Jul 26, 2012
    WhiteKnight
    From the conference call

    From the shareholder letter:
    So it sounds like six new stores in the U.S. are on tap:

    Lincoln Road in South Beach (Miami,FL)
    Roosevelt Field in Long Island, NY
    Short Hills Mall in Short Hills, NJ
    Garden State Plaza in Paramus, NJ
    Natick Mall in Boston area
    DC Suburbs (Bethesda, MD, Tysons Corner, VA or similar)
  • Jul 26, 2012
    WhiteKnight
    No Atlanta store. No Raleigh/Durham/Charlotte store.

    Sounds like we'll be getting service centers though. 18 is a lot of service centers.
  • Jul 26, 2012
    favo
    I'm hoping for a Raleigh/Durham store to go along with the service center. Maybe in the first half of 2013. I know several people who are interested in this area.
  • Jul 28, 2012
    Uncle Ron
    EDIT,,
  • Jul 30, 2012
    Wattson
    Hi all -

    I was looking at the job openings page to determine upcoming locations and came across the second Chicago area store: Old Orchard Mall

    Assistant Store Manager

    Old Orchard is a great choice, great balance of high traffic location and high income shoppers.

    If you want a ten year look into the future of Tesla store locations, if they continue to be successful, just look at Apple Retail.
  • Jul 30, 2012
    vfx
    George has said that. They first use where cars are selling to site stores and use the Apple stores George built to put Tesla stores nearby.
  • Jul 31, 2012
    BenTesla
    I have one major problem with Tesla's current plan for dealerships. IT'S TOO SLOW!! I live in upstate New York and live thousands of miles from a dealership, how could I possible justify a Model S purchase? Couldn't they have some franchised dealerships? This IMO under minds there projected sales numbers cause they literally can't expect someone to buy a car that they can't see or would have to travel thousands of miles to see in person. I know a lot people pre-ordered the car before it was even built but your not going to get that level of excitement from any non- EV enthusiast.

    I read an article how it's technically against the law for Tesla to own its own dealerships in (either) NY or NJ. Why don't they just allow someone to run these and avoid any legal trouble?

    Very depressing to want this car so bad but have it be so impossible to get.
  • Jul 31, 2012
    Rifleman
    It's not impossible to get, you can simply go onto Tesla Motors | Premium Electric Vehicles and order one, and it will be delivered right to your door. Tesla has re-invented the car buying process, making dealers unnecessary (but still helpfull)
  • Jul 31, 2012
    jerry33
    Have you never been to a dealer? Buying a car from a dealer is slightly more painful than having three teeth pulled with no anesthetic while having oil poured on you. Tesla will, with a bit of luck, put the dealer model out of business because it's one of the most consumer unfriendly systems out there (right up there with the IRS).

    The problem with the dealer model (from a car purchasing aspect--there are other problems after you purchase the car) is that the dealer is out to maximize profit on every individual car. That means regardless of the price you pay, you always feel as if you were taken to the cleaners. The Tesla model is like every other retail store: There is a marked price and you either pay it or decide it's too expensive and go elsewhere. No hassles and no slimy salespersons to deal with. Tesla store attendants do not work on commission so they don't have a vested interest in making up things to get more money.

    Not hard at all. You go to the website, make a reservation, wait in line, and get your car at your home or office. Couldn't be simpler.
  • Jul 31, 2012
    dsm363
    Dealerships add unnecessary cost to the car as well up to 30% according to that one paper a few years ago (think it was DOJ paper looking at these dealership laws). Anyway, I like their model. Service locations are more of an issue than sales.

    Do you really live thousands of miles from New York City if you live in upstate NY? I would think the NYC area location would be closer.
  • Jul 31, 2012
    vfx
    Why would this change?
  • Jul 31, 2012
    Jaff
    Agreed Jerry..in most of my experience with dealers, they seem to operate on the "what you don't know, won't hurt them" philosophy...I really dislike a complete disregard for transparency (from the retailer) when purchasing a product or service...


  • Jul 31, 2012
    BenTesla
    Yes an 8 hour drive when I went the last time. I'm not going to buy a $57,000 car (even though I'd probably buy the $84,000 version) online. I like the model but the expansion is too slow. If they put dealerships evenly throughout the country it would work far better. If the dealerships are designed to show off the cars and the electric experience wouldn't that make more sense then having so many in SoCal? I know they want to build around sales but its had to get people to buy something they haven't seen/have never heard of.

    Traditional Dealerships really don't excuse Tesla unless their model is better and, as of right now, its not!
  • Jul 31, 2012
    Larry Chanin
    Hi Ben,

    As mentioned in another thread Tesla's current model works fine for the anticipated production rates. The last thing that Tesla wants to do is expand demand too quickly when they can't satisfy the backlog in a reasonable time frame. As Elon has repeatedly stated they are production constrained, not demand constrained. What is needed is what Tesla plans to do. That is, increase the number of stores in target markets (and service centers) distribute more cars to those stores and start providing test drives to non-reservation holders. Going back to the painful dealership franchise model is certainly not needed to do this. We've already seen an uptick in the reservation rate with just the Get Amped events.

    Larry
  • Jul 31, 2012
    jerry33
    With a fixed price everyone pays the same. With the dealer model, everyone pays a different amount. In the Middle Ages when travelers went to an inn the proprietor sized them up and estimated how much they were willing to pay. Then they haggled over the meal. Now you pay a fixed price set down in the menu. Buying a car though a dealer is the Middle Ages method.
  • Jul 31, 2012
    vfx
    Well I hope they have a similar model for repairs.
  • Jul 31, 2012
    BenTesla
    I don't think people are understanding if the wait is 6 months or less with a traditional auto maker but Tesla's shown incredible transparency. I think Tesla buys would be able to wait 8 months. So if you put dealerships in place it will allow people to learn about the cars and save up for the top model. My point is that traditional buyers aren't going to be comfortable enough buy cars online that they've never seen. Which effectively means your selling cars to EV enthusiasts and people in the cities with dealerships.
  • Jul 31, 2012
    jerry33
    I dunno. I purchased my last car before there were even pictures of it on the Internet.
  • Jul 31, 2012
    dsm363
    You're right that this model of sales may leave some people out but it also saves Tesla and the consumer money, allows Tesla tighter control of their message and sales force and also happens to be the way younger people and the next generation of car buyers are used to buying things. I hadn't been to a dealership in a decade until my car had a transmission problem and I bought a Jetta. Including the test drive and paperwork I think I was there for 6 hours and got pitched multiple products before I could get out the door. Buying from Tesla has been much easier. I think people are going to like it.
  • Jul 31, 2012
    Larry Chanin
    Hi Ben,

    My point is if you read my previous remarks you'll see the need for traditional buyers to see and test drive the cars can certainly be accommodated without resorting to the conventional dealership franchise model.

    Larry
  • Jul 31, 2012
    BenTesla
    How? And remember Toronto is the closest dealership to me and there is no way people will travel that far to see a car. Plus there are people in the country further from a dealership then me.
  • Jul 31, 2012
    Jaff
    Really Ben?

    Why don't you pm KBF (from Manitoba...reservation #S1) and ask him if he traveled to Toronto to see (not even test drive) the Model S.

    (BTW, Toronto is getting a store, not a "dealership" as you keep stating.)

    In my opinion, I'm not sure you could be more incorrect assuming folks won't travel to see the Model S...perhaps you should ask Hans or Sarah from the Toronto office how surprised TMC was by the number of folks who attended (from all over the world) last year's Model S event in Freemont?

    This is history being made, cupholders be dammed...

  • Jul 31, 2012
    Arnold Panz
    Ben,

    I understand your frustration at not having a Tesla store near you. But the bottom line is that Tesla has no reason whatsoever to believe that they have a demand problem in the near future (12 months at least). All the have right now is a production/supply problem for those who already want their product. If/when Tesla finds that their supply of vehicles outstrips demand, they may choose to do a better job of marketing the car and opening stores in more areas, including perhaps near you. But it makes no sense for them to open a store everywhere and anywhere right now when they can't provide cars to people who put down reservations before stores even existed!
  • Jul 31, 2012
    BenTesla
    Tesla wants to sell a lot of car and one guy from Manitoba isn't going to get it done! Think about it, I live 10 to 15 mins away from BMW and Mercedes dealerships. I love Tesla and will eventually get one regardless of their nearest location but I don't see how Tesla will translate normal car buyers that see something on the Model S (like an article or maybe on Top Gear) into sales without them being able to see and test drive the car. Tesla can have franchised dealerships and still retain what I hear is excellent customer service. I think having Franchisees will lower the cost to Tesla and increase the speed of expansion.

    And to the issue of too much demand: I'm sure millions of people want a Ferrari but only so many people can afford it. The more you build brand awareness and the dealership network around the country the better the demand will be for the GenIII.
  • Jul 31, 2012
    dsm363
    You're right that it would be ideal to have a Tesla store in every city but that's just not possible at this point. The city where my family lives in the midwest has less than 100,000 people but has a Toyota, Dodge and Ford dealership there. There would be little sense in Tesla putting a store there in 2012 when they could drive 3 hours and be in Chicago for a test drive. Is that ideal? No but it's practical. There just isn't the buying power in smaller cities/regions or the financial resources on Tesla's part to put a store in every city. Maybe in a few years as they grow there will be but not right away. It takes time to grow this kind of network I'd bet.
  • Jul 31, 2012
    Larry Chanin
    Hi Ben,

    Here's an interesting read:

    DISINTERMEDIATION IN THE U.S. AUTO INDUSTRY - GRADUATE SCHOOL OF BUSINESS STANFORD UNIVERSITY

    No franchises do not lower costs.

    There's a very good reason why Elon and George are not following the conventional franchising dealership model.
    No they do not have excellent customer service.

    Larry
  • Jul 31, 2012
    Jaff
    The days of the traditional dealership are numbered...sure, it will take years before they're gone, but they will go the way of the dinos...

    There is a new MB dealership in Burlington where I grew up...open about three years ago...the plant cost around 14 million dollars to build...every time I pass by it, I wonder both how badly there customers are being jobbed for their ICE vehicles copious service requirements, and, if the owners of the dealership will ever be able to pay off their debt...glad though I am that I will not be contributing to their cause...:wink::smile:
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