Aug 30, 2013
texex91 Shout out to the Austin crew. Did an amazing job during my visit and drive today. Ended up ordering P85 (from Colorado rep on phone) and they made it fun.
These guys are good! Thumbs way up.�
Sep 1, 2013
Neech
At my local mall a Lexus is parked in the lobby area just before the Nordstrom's entrance. This has been going on several years. I hardly ever see anyone stop to look at it. I think a dealer puts it there, not Lexus per se.�
Sep 2, 2013
Mayhemm Perhaps a bit excessive, but I like this idea (especially for areas with a high volumes of Model S). I wonder if this is this going to become common at new service centers? And, since they have limited availability (store hours), will Tesla put them on the supercharger map?�
Sep 14, 2013
wishing_for_S So today I went to my local store and did a test drive. It was very cool. I was struck by how much more the car is like a hi-tech gadget than a luxury vehicle.
One note that I think is very important though. If they want women to buy this car, they need to have some female workers in the store. That would be another good way for Tesla to break the mold of the traditional dealership model. I should note that the sales guy there (who was great in general) asked me if I was going to be driving the car too on the test drive (in addition to my boyfriend that is).
This while I'm the one who has been trolling the TMC forums for a year and talking about this company non-stop for five years.�
Sep 14, 2013
andrewket I took my first test drive in 2012. The tesla employee who helped us was female. She was also the store manager.�
Sep 15, 2013
wishing_for_S Great, that's a start.�
Sep 15, 2013
Lump I observed lots of people asking for brochures last night, they were all told to go to the web site. The least they can do is give purchasers a nice brochure or something to have on the coffee table.�
Sep 15, 2013
J in MN I ran out of brochures last weeks and was told by the Minneapolis SC that Tesla no longer prints them.�
Sep 15, 2013
JPP FWIW, our Menlo Park store manager (at time of our order in Feb. 2013) was female.�
Sep 15, 2013
brianman They have women in the Bellevue and Seattle stores. Totally unscientific, but I think the gender balance is fine in both of those locations.�
Sep 24, 2013
RobotGrease Found the new Palo Alto store (service center too?). This used to be the Volvo dealer and next to it was a sort of joint venture of a Mclaren dealer and Fisker/used car Dealer. When Fisker closed, it became just used cars and Mclaren stayed. Then I saw Volvo moved into the old Fisker/used car location next to Mclaren. Now Tesla is taking the old Volvo building. So its Mclaren, Volvo, then Tesla. Mclaren, as you can see in the background, is on El Camino and Arastradero. I think its a great spot. Volvo=safety and Mclaren=performance.... Tesla=everything (ok, almost)
�
Sep 29, 2013
anthonydever After you get the Tesla, then proceed to execute The Tesla Nod.�
Oct 4, 2013
brandonmbeard Woot! Looks like Cincinnati, Ohio will soon have a Tesla Store! - Product Specialist Job Opening at Tesla Motors in Kenwood, OH�
Oct 6, 2013
JPP I have it on good authority that the new Palo Alto Service Center will 'go live' tomorrow Monday 10/7.
4180 El Camino Real
PA 94306
650-424-8035
I know the new Service Manager, who had 15 years experience with Lexus (service tech, then service writer, finally service manager) who is making the leap to TM. I actually recommended him to the HR folks and Jerome (wrote them a letter). He will be an incredible asset to the organization. I plan to make the trek from the East Bay to Palo Alto when I need service.�
Oct 11, 2013
texex91 Here's a pic of the new store--looks very cool:
http://www.teslamotors.com/paloalto�
Oct 11, 2013
trils0n I got an email from Tesla saying the Model X design prototype will be at the Palo Alto location on Sat 12th, and Sun 13th for their grand opening weekend.
Was also impressed when Palo Alto service called me on Monday informing me they were now open (and Menlo Park was closed) and had received parts for the factory pano roof noise fix. I originally scheduled that fix with Menlo Park, so was cool to see Tesla service taking a proactive role, instead of me calling them.�
Oct 12, 2013
JPP The new PA SC manager has 15+ years of auto experience first as a service tech, then service writer, then service manager at a Bay Area Lexus dealership. I wrote a recommendation for him to TM HR and Jerome (and he got a personal interview with Jerome for the position). He will really be great for the (high profile) SC near the corp offices.�
Oct 12, 2013
mulder1231 Pics of the grand opening this weekend, including showcase of the Model X prototype. Some people wondered if it's a new one, but no, still the only one around (they repainted it white) that has been traveling all over the world.
And yes, at this Palo Alto location is a showroom/sales office and a service center.
�
Oct 12, 2013
Sgt Barone Awesome pics and great looking store and service center!�
Oct 12, 2013
mulder1231 You can tell they are setup for next year to double their current business.�
Oct 12, 2013
evmile It looks like they have a dozen HPWCs but no SuperChargers at the Palo Alto Store. I would hope the ones in front will be available 24/7.�
Oct 12, 2013
brianman ( Thought bubbles: )
�
Oct 13, 2013
mulder1231 Hahaha, very funny, brianman! Indeed, hubby doesn't look very happy. Here are a couple more for you to apply your mind reading skills:
�
Oct 13, 2013
sp4rk My neck hurts! :cursing:
Someone mind rotating these???
Brian??? (Do something useful ... last post WAS hysterical.)�
Oct 13, 2013
SwedishAdvocate ...or perhaps:
�
Oct 13, 2013
gg_got_a_tesla .
�
Oct 13, 2013
brianman 
�
Oct 13, 2013
mulder1231 Brianman, hilarious! Thank you for the laughs :biggrin:
Now if the woman would come forward and share with us what really went through her mind, that would be something!�
Oct 21, 2013
Benz When is the opening date of the Tesla store in London?
And will Elon Musk be present there?�
Oct 24, 2013
Benz Just received an email from Tesla Motors here in The Netherlands. They say that the official opening is on Friday (October 25th, 2013).
And the Tesla store in London will also be open on Friday (October 25th, 2013) for public. There will be a special party for the official opening on Thursday evening (October 24th, 2013). But I don't know if Elon Musk will be there as well.�
Oct 24, 2013
hileyms Elon is London today and is supposed to be at the opening�
Nov 3, 2013
Tyl 
Palo Alto CA Tesla Store (4) and The new and yet to open Sunnyvale CA Tesla store (6) .�
Nov 3, 2013
Mario Kadastik I guess they are in Australia because all pics are upside down�
Nov 27, 2013
ilovtesl Can u do one in atlanta�
Nov 27, 2013
bonnie Do one what? A store? Tesla has a store in Marietta. Marietta | Tesla Store Locations | Tesla Motors Go check it out!�
Nov 27, 2013
ilovtesl It says on the website there is a atlanta one but when i went there it was not there just the service center. I want see pics of the store if there is one.�
Nov 27, 2013
bonnie Most of the service centers are 'service centers plus', meaning they also have a showroom. Did you go in?�
Nov 27, 2013
ilovtesl yah but it was just a service center but i did a test drive
- - - Updated - - -
I also want to know when there are doing an event in atlanta it doesn't say on the website.�
Nov 27, 2013
bonnie You should sign up on Tesla's website to be notified of drive events. Typically they send an email out - but you should also check with the store from time to time and ask them.�
Nov 27, 2013
ilovtesl i did but still nothing no news in atl�
Nov 27, 2013
bonnie Then they probably don't have an event planned yet. Be patient ... there will be some, maybe after the holidays.�
Nov 27, 2013
ilovtesl yah u might be right i just cant till they open a store here!!!�
Dec 2, 2013
Sgt Barone Tesla has finally updated the stores and service centers map and list on their website!
http://www.teslamotors.com/findus/stores�
Dec 5, 2013
Mayhemm They seem to like listing stores as being open prematurely.
Both Montreal and Vancouver are listed as open but are little more than rented offices. (This is the case for Vancouver anyway)
The clue is the hours being listed as "by appointment only". You see that, means no actual store.�
Dec 5, 2013
JPP They just sent an e-mail invite to the new Corte Madera (Marin County CA) Store...in a well known mall--but not yet on the Stores list on the TM web site.�
Dec 5, 2013
Sgt Barone New Tesla store at Easton Town Center in Columbus, OH! Opens tomorrow at 10 AM. Here's a picture of the store and the six HPWC's in the West parking garage on the ground level in section GE. For more pictures and a longer write-up, go to the Midwest forum.
�
Dec 12, 2013
mikeasingh Hi All - new to this forum. Does anyone know how to send a note to George B. on store experience, and some cool store ideas? Thanks!�
Dec 12, 2013
FredTMC george is is no longer with Tesla. He retired�
Dec 13, 2013
hileyms Store at Mission Viejo CA opening today�
Dec 19, 2013
Sgt Barone Highland Park, IL opens tomorrow (Friday Dec. 20) at 10 AM. This is also a service center and the site of 4 superchargers.�
Dec 20, 2013
Mario Kadastik Amsterdam store opening was last night and it's open for public from today as I've understood. Elon retweeted a guys tweet that had the store pic:
�
Dec 20, 2013
scaesare I like it... they are sticking with Amsterdam's reputation for displaying sexy models in the windows...�
Dec 20, 2013
SwedishAdvocate This may be a �Captain Obvious�-comment, but I don�t think those are �models�. Unfortunately��
Dec 20, 2013
scaesare "Rental Models" perhaps.�
Dec 20, 2013
SwedishAdvocate That description actually fits on real models. For the ones in the windows however, it doesn�t �quite� �cover it���
Dec 20, 2013
Sgt Barone Thought this was interesting:
Tesla Motors Inc (TSLA) Gets Zoning Law Exception In Palo Alto�
Dec 27, 2013
Sgt Barone Cincinnati, OH store is now open at Kenwood Towne Center!
Kenwood Towne Centre | Tesla Store Locations | Tesla Motors�
Jan 1, 2014
spacexfan went to the vienna/austria store. the location is just terrible! behind a elevator production facility. not enough parking. the building is old and desolate. service center directly next to sales. the perfect place to sell illegal fireworks, but a 100K car? :wink:
when are they opening?�
Jan 5, 2014
Sgt Barone Syosset, NY will be getting a Tesla store + service center combo. Coming soon.
http://www.teslamotors.com/syosset�
Jan 6, 2014
HVM Future Helsinki Store seems to be disappeared from the map (At least I remember seeing it there...), but job(s) positions are still open.�
Jan 6, 2014
Mario Kadastik Yeah, noticed that too and wrote to Nordic managers about that. Hope it's either a glitch in some backup-restore-merge cycle or that they're seriously considering opening it instead in Tallinn�
Jan 16, 2014
Sgt Barone Tesla Store in Marietta, GA opening this Sunday January 19. Opening ceremony from 10 AM to 2 PM. Georgia's first Tesla store.
Atlanta Is A First Georgia Store Officially Opens January 19th�
Jan 21, 2014
JPP I had the opportunity to stop by the Corte Madera Sales Center today, which is located in the Village shopping mall off of highway 101 in Marin. The center is currently a very small storefront, with no room for a car or chassis. They do plan to move to another location in the mall with more room.
They have been working on getting charging infrastructure set up since before Thanksgiving, but there have been delays. They have had to drive demo/test drive vehicles from the San Rafael service center over to Corte Madera in the morning, then back to San Rafael at night to be recharged). There are now 6 HPWC set up on stanchions along the back side of the Village mall (on the frontage road next to highway 101). When I was there I chatted with the mall�s general contractor, who was waiting for the local building inspector to sign off on the work. He anticipated that the HPWC would go live in 3 or 4 days. There will be 1 handicapped space. Still awaiting appropriate pavement marking and signage. Not sure if there will be cones to block spaces.
Note that on the back of each HPWC there is an individual red disconnect switch. You might need to throw this switch to be able to charge.
Before you plan on parking or charging there, best to call the sales center to ask permission and see if you can leave your S while you shop (maybe leave your cell phone and keep your Tesla smartphone app open).�
Jan 26, 2014
JPP FYI-the 6 new HPWCs at the Corte Madera location are not all wired up/set up for full 80A service. The ones to the left are more like 40-50A, and the ones to the right more like 70-80A. They are awaiting an electrician to fix the problem.�
Mar 15, 2014
activehampton199 Hello everyone. Here's an update for you all regarding a new store: a Tesla gallery is coming Westfield Galleria at Roseville in Roseville, CA. It's going in a currently unbuilt space next to the mall's new Lululemon Athletica store. I can't guarantee when it will be open (a Foot Locker store was on the mall's lease plan for well over a year before construction commenced), but considering the superchargers going into the mall's parking lot i'd expect it to open before the holidays. I've heard inklings of a gallery opening at the Stoneridge Shopping Center in Pleasanton as well, as the mall will be undergoing some store shuffling and an expansion to make room for several new tenants in the near future.�
Apr 6, 2014
RubberToe Tesla showroom coming to Old Town Pasadena right on Colorado Bl. A 3,000 sf showroom leased for 5 years. The interior is empty right now...
�
Apr 9, 2014
Mayhemm Interesting that they don't intend to offer test drives...�
Apr 10, 2014
DaveT Seems like they signed a lease a few months ago:
Tesla, the luxury electric car maker to open a showroom in Old Pasadena
Great move on Tesla's part. Reaches population in La Canada, La Crescenta, San Marino, South Pasadena, Pasadena, Glendale, Burbank, Arcadia, etc.
They probably will offer test drives from a local parking garage.�
Apr 10, 2014
Theshadows At the Bethesda store every time I walked by there was no one there. Had to go to the back and get the guy, whom was on the computer to ask him about a shirt.
Also talked to a potential customer a bit about the company because he looked like he was looking for someone to ask questions. He was from the UK and will be here for 3 days. He was wondering when they would be selling them in the UK. He wants to get one. I told him from my understanding right hand drive is to be shipping within 6 months to Europe. (Didn't want to over promise
I think the computer should be on a pedestal out near the entrance so the sales rep can be easily accessed and be attentive to everyone walking into the store.�
Apr 10, 2014
gg_got_a_tesla Good job with moonlighting as a Tesla rep, @Theshadows.
First RHD UK cars are scheduled to cross the pond in June btw:
Model S Reservation Tally - Page 261�
Apr 10, 2014
DCinDC Hah - this is funny. I could have written your EXACT post tonight (except the customer I helped wasn't from the UK). Seriously - the Tesla rep in the store (Brody maybe?) would have no idea which one of us wrote that post. I was there today too (in my Gray) and had to walk to the back to ask about a shirt. I was there for at least 2-3 minutes checking out the Black P85 on the floor before I went back there. I also talked to a potential customer, but about supercharging and range (typical).�
Jun 18, 2014
RubberToe Stopped by the Pasadena, Ca storefront this morning, cause I noticed a "notice" posted in the window. Letter dated June 4th, bunch of legalese from the city, but basically the "tenant" (Tesla Motors) will be making some improvements to the property. Presumably building the store :wink:. Previously the place was entirely empty, but now there is some construction equipment in the back. But major construction has not yet started.
Also noticed on the light pole next to where I parked that AT&T is installing a Wi-Fi network to cover Old Town. Putting gear up on the tops of the streetlamps.
RT�
Jun 20, 2014
joel4938 I want Tesla to show these Motor Heads in NC. What there missing out on when it comes to your car.�
Jul 1, 2014
RubberToe Pasadena store is now under construction.
RT�
Jul 5, 2014
PaulusdB Maybe car dealers can learn even more.�
Aug 6, 2014
jkliu47 Picture taken yesterday. Looks like store is still under construction.
�
Aug 7, 2014
DCinDC Does the Tesla store in Pasadena have a bouncer?�
Aug 10, 2014
RubberToe The crew at the drive event yesterday said the store will have a grand opening on Friday, August 22nd. Very unfortunate timing since I will be at Del Mar that day at the races. With some luck, the first stop on the way home might very well be the Tesla store on Saturday, August 23rd :smile:
RT�
Aug 16, 2014
rafspeed Tesla will be opening an official store in Montreal. The store location will be 5350 Ferrier street in C�te-des-Neiges-Notre-Dame-de-Gr�ce, which is one street over from the Orange Julep.
According the report, Tesla will dump a million dollars into renovating the building which means it�ll be at least until the end of 2014 but likely beginning of 2015 until it opens its doors. The building used to be occupied by Chrysler and Infiniti dealers and has numerous service bays and a showroom.
Quebec makes a natural market for the electric car maker given we are powered by Hydro-Quebec. There are already over 250 Tesla Model S cars on Quebec roads which retail starting at around $70,000.
Tesla is about to launch the much-awaited Model X SUV and after that an affordable $35,000 � $40,000 electric vehicle.
Wow 45000 sq ; 10 service bays, one of the biggest km North America! Nice!�
Aug 20, 2014
RubberToe Just got an e-mail from Tesla. The Pasadena store Grand Opening is on August 29th, here is the scoop:
- - - Updated - - -
The initial permit said no test drives. My discussions with the employees indicated that there will be test drives. I went down the alley behind the store the other day and there are no parking spaces directly behind the store. A couple stores down there are two spaces, both on a severe incline, very space constrained. There was no sign of construction of any kind of charging infrastructure there then, so not clear where the test drive cars will be. About 80' down the alley heading West there is a public parking lot. Maybe Tesla will lease a couple spaces there for the test drive vehicles? I'll report back when I find out what the plan is. There is no way the test drive vehicles reside in the actual store. Not possible.
RT�
Aug 25, 2014
RubberToe I swung through the alley behind the store today. It looks like I was right about the test drive vehicles being parked in a nearby public parking lot. They had 3-4 spaces coned off, and they had what looked to be bases for chargers of some kind. No wiring hooked up yet, which seems odd given the store opening in 4 days. I'll shoot some pics tomorrow morning on the way in to work and post them here. This parking lot would be an awfully nice place to put several fast chargers, even for shoppers just visiting Old Town. Wouldn't surprise me if Tesla did put in a Supercharger location here.
Here is the area: The Tesla Store is the "A". The parking lot is to the left of the "Paper Source" store. The spaces being turned into chargers are the ones in the upper right hand corner. View is looking East. When you exit that lot the lower street is Pasadena Av, which will get you very quickly onto the 210 W freeway.
RT�
Aug 25, 2014
DaveT Thanks for the info! Looks like the parking lot is fairly close to the store so that should help with test drives.
I'd imagine the Pasadena store to be quite busy.�
Aug 25, 2014
Chris Saw this when I was in Berlin two weeks ago. It's next to the Apple store on the Kurf�rstendamm
�
Aug 26, 2014
RubberToe Well, didn't take them long to install the first charger in the parking lot. The pictures should be self explanatory. The alley is the way from the store to the test drive vehicles. The door shown last is the back entrance. Looks like there will be two HPWC's for the test drive vehicles. The sign in the front window just says the grand opening is 8-29-14. Kind of interesting that the spaces are so wide for just two cars. Maybe to give them plenty of room for letting customers go around the cars while the other one is pulling in/out and doing the same inspections. There is a white Model S in the background.
�
Aug 27, 2014
RubberToe I stand corrected on something. They are parking 4 Model S's in that area, not 2 like I imagined. They are splitting 2 chargers between 4 cars.
RT�
Oct 23, 2014
Sgt Barone Tesla Store + Service Center opening in Cleveland, OH area (Lyndhurst). Construction well underway. Opening in an ex-Imfiniti dealer in a great location. Opening this November.
Northeast Ohio's first Tesla electric car showroom coming to Mayfield Road in Lyndhurst | cleveland.com�
Oct 27, 2014
felixtb I don't know if this is already out there but was just in the Meyrin (geneva) service center this morning and the Geneva store is opening on tuesday next...... Is anyone going?
/fb�
Nov 20, 2014
Doug_G Just got the grand opening invitation for the new Montreal store. Friday December 5.
They're also having an "open house" on Saturday 10 am to 4 pm, with tech talks at 10:30 and 2:30.�
Feb 14, 2015
gc2488 Observed the new store (coming soon) in Salt Lake City, Utah, which seems to be very close to opening.
A few Nexus5 cell phone pics at Index of /~c/tesla/slc and here are a few of them:
�
May 20, 2015
rdias somebody have any information when Tesla will open a Tesla shop and service center in Portugal ?�
Jun 4, 2015
pcdefl I do second this question since I am also very very interested in the Model S (actually even more interested in the Model X, cost permits) but with no local support the courage to buy Tesla has to be enormous, I know at least 3 Model s owners in Portugal that had their cars towed, either to Tilburg or to Aix-en-Provence for service... Quite a ride.
So, back to basics, rdias' question: any info on a Tesla store / service center to be opened in Portugal? How about Spain? Any info is welcomed.�
Nov 30, 2015
Brentt Tesla Shenzhen China
I'm in China on business and thought I would stop by the Tesla showroom.
The showroom is nice and they did their homework when developing it.
The location isn't prime but it's good, located in an auto type mall with most of the
other major import brands. It was Sunday afternoon and they were busy. It looked like
there were at least a couple of serious deals in the works and I got the impression they
had sold about fifty cars for the Month.
A few things I learned that some of you may already know.
Back seats in the model S aren't allowed, dual chargers aren't allowed because they apparently
aren't considered safe, delivery time is three months, price for a model S is about 900,000 rmb ($145,000),
price isn't the biggest factor as most imports are pricey, the major challenge is charging because everyone
lives in highrise apartments. If you are a factory or building owner it's not a big deal but for everyone else buying a parking space or garage is out of the question. For now, it's probably not a major issue but to get to the masses Tesla will have to address the charging issue.
All in all I would say they were are on the right track. One area they are missing in sales and brand awareness is their clothing (Elon are you listening) There needs to be a much larger selection of clothing and accessories similiar to what Harley Davidson has done. The Chinese are all about show and anyone that spends $150K on a car wants their friends to know it not only when they are driving but in the office too. Every showroom needs a Tshirt with the location on it such as the HardRock brand has done (Tesla Shenzhen, Tesla Frankfurt, etc).
China is a huge market and the timing is right but its going to be a long haul and require some creative ideas, all of which Tesla is good at. I would post some pics but the connection here is terrible. Maybe later.
Brentt
Shenzhen China
�
Nov 30, 2015
GSP Looks like another first class property. Thanks for the report and photos.
The apparel suggestions sound like a good way for Tesla to make money and spread brand awareness at the same time. It is like media paying you to run your ad! I hope Tesla has the bandwidth to act on these suggestions.
GSP�
Dec 1, 2015
Gillfoto Thanks for the Photos, nice!�
Jan 15, 2016
Fallenone Do Chinese people like to show off? Yes. Do they usually do that by wearing clothes with big logos of a certain organization? Absolutely no. People doing that will be viewed as either a weirdo or a salesperson for that organization in China. We make jokes about college students in US wearing all kinds of apparel with the university's name/logo on them.
�
Jan 15, 2016
mkjayakumar I don't see anything wrong in wearing an apparel with their university logo, no different from that of your favorite sports team.
But I agree with you on companies. I don't see why anyone would go and pay money to buy a Pepsi branded jacket. It does sound silly. But most of those are generally given free to employees and in trade shows.
But Tesla is different. At least in the U.S. It sends a message that time has come to kick the oil addiction. I bought a Tesla sweatshirt, the first time I ever bought one just for the company logo.
I don't expect that level of moral support for Elon's goals in China.�
Jan 16, 2016
DougJohnson Why not? Ever tried breathing the air in Beijing?�
Jan 16, 2016
Fallenone It's simply cultural difference. Unless during an organized event, we Chinese don't wear clothes with big logos on them, be the logo your university or some company. It is just not what we do. I personally bought a hat, a jacket, a mug, and a lunchbox from Tesla Motors and wear/use them almost everyday. My Chinese friends, who already know I'm a big fan of the company, still laughed at me (in a friendly manner) when they first see me wearing the jacket and the hat.
�
Jan 24, 2016
theone1 Thanks for the info�
Jan 30, 2016
emchen Agree, and it is not only the Chinese though. In college (UC Berkeley), almost all the students from Asia and Oceania thought it was a strange American cultural trait for the student of said school to be walking around with sweaters and t-shirts of the school they were attending. I seem to recall that the European students felt the same way as well...don't think you'll see many students with "Oxford" or "Cambridge" sweatshirts walking around at those institutions.�
Jan 30, 2016
ggr It's a funny juxtaposition, or maybe it's a reaction, because most of them went to schools that require uniforms, while most US schools don't.�
Feb 2, 2016
Fallenone That could be the reason. We are suppose to wear the same uniform in elementary school, junior high, and senior high school. And as soon as we're in college, nobody's wearing clothes with big logos of the college unless in an event.
�
Feb 4, 2016
neroden That's a surreal regulation. Dual chargers are of course perfectly safe, though I doubt there are any charging stations in China which can use them. (Most charging stations which want dual chargers are in Canada.)�
Feb 21, 2016
vgrinshpun It appears that Tesla is following up on Elon's comment about further cultivating sales in Northeast - there are two new stores/galleries in New Jersey: one in Princeton and another in Cherry Hill. Both locations on the Teslamotors.com are listed without an address, just with a telephone No. and sales hours "By appointment only". Is anybody familiar with these stores? It seems that they are newly opened, but it is strange that they operate "By Appointment Only".�
Feb 21, 2016
JRP3 There is a similar one in Hamilton NY, which seems an odd location. It too is listed by appointment only, and the phone number is a NYC area code, not Hamilton.�
Feb 21, 2016
GoTslaGo Hamilton seems odd for Central NY, really should be Syracuse or even Binghamton. Are there state regulatory issues? My thought was that if there are, maybe for certain states Tesla should consider opening stores/service centers at Indian reservations (kind of like the Casinos). EG--Foxwoods in CT.�
Feb 22, 2016
JRP3 I think the current deal with NY is they can't open more than 5 stores, not sure if "galleries" are treated differently or what they are allowed to do.�
Feb 22, 2016
Gerasimental You do actually (But they're all US exchange students) :biggrin:
�
Feb 22, 2016
GoTslaGo Wow that bites, central NY really needs its own service area. Too large an area (geographically) to under serve. Yes population is less, but distances and the winters are long. Winters are bad for cars. Spent many a winters there in my youth. Could also provide service for central/northern PA along the 81 corridor. Similar rules in PA? Maybe Scranton or Wilkes-Barre... just speculating. Good Luck!�
Feb 23, 2016
JRP3 Yes, a centrally located store/gallery/service center could handle Syracuse, Rochester, Binghamton, etc. Cortland might be a good location, right off 81, or maybe Auburn or Seneca Falls to get it closer to Rochester. Not that those locations being within about half an hour from me has any influence on my choices...�
Feb 23, 2016
vgrinshpun Another indication that what Elon mentioned during the ER - cultivation of demand in New York - is not part of some future planning, but is actually unfolding contemporaneously: Tesla signed a lease for about 40,000 square feet of store and service center space in Brooklyn, NY. This will be second largest Store/SC in NA (after Montreal):
http://electrek.co/2016/02/22/tesla-showroom-service-center-brooklyn-ny/�
Feb 28, 2016
GoTslaGo I was wondering if you central NY folks could petition Tesla to build a service center up there? Get a bunch of names, etc... Also do you think they may consider doing a Franchise service center (not a dealership) idea if they hit their 5 store ceiling in NY? May be semantics (Franchise vs. Dealer), but if it allows more service centers to be built...�
Feb 29, 2016
Chickenlittle I thought I remembered new york as one of those settlement states that tesla was limited to five dealerships (if i am wrong stop reading now). I understand your talking about service center but if you only have 5 dealerships, you would want to put service centers near those and so new york officials are to blame since you would concentrate on high density areas with higher density of population and support those with service centers.�
Feb 29, 2016
JRP3 Yes, 5 store limitation, and they are all in the NYC area, leaving the rest of NY as a Tesla wasteland from Albany to Buffalo.�
Feb 29, 2016
GoTslaGo So here's my question. I recall there is an Indian reservation outside of Syracuse (Onandaga?). Technically Indian reservations are their own government/entity, at least so I was taught when working at the Navajo Nation. Thus couldn't Tesla put a service center there and technically NOT violate NY state law? Basically like the casinos (Foxwood, etc...). I know it's not good PR, but you guys need it.�
Mar 1, 2016
JRP3 Actually I think it's a great idea. Don't know how the law works in that case though. On the other hand, are service centers under the same restrictions as stores? I thought "service centers" and "galleries" were different entities and treated differently than stores.�
Mar 1, 2016
neroden Yes. We really should do this because it's ridiculous that they haven't even got a service center on the drawing board. There seem to be no legal restrictions on service centers.
They couldn't put a store in, however, due to the legal restrictions. Which honestly is OK with me; ordering online is great, and we've got plenty of people who will offer test drives to would-be customers. In NY, "dealer" licenses and "repair shop" licenses are *completely independent*. (Look on the wall: if a dealer in NY offers service, he has two separate metal plaques on the wall giving his *separate* license numbers as a dealer and as a repair shop.)
Syracuse is the most centrally located place you can get in upstate NY and should probably be the priority. It would be a plausible drive from Buffalo or from most of the North Country or from most of the Southern Tier. It's the furthest point from the state borders and therefore the most important point to have an *in-state* service center.
Albany/Schenectady/Troy would also be a desirable location... could always cross the border to Bennington VT or Pittsfield MA nstead, though.
There are only two Tesla service centers in the entire state of NY at the moment. Long Island and Westchester.
Musk has said that the Northeastern market is "underpenetrated":
Tesla highlights winter driving with the Model S as Northeast remains an market [Videos] | Electrek
Well, DUH, that's 'cause Tesla doesn't have any service centers outside Boston, NYC, and Philly. You have to build service centers. Nobody wants to drive 200+ miles in the snow to get their car serviced. Does Musk understand *why* he isn't selling many cars in the Northeast? It's the lack of service centers.�
Mar 1, 2016
GoTslaGo It's the east/west coast fallacy: there's really nothing in between, I swear.
I think some of Tesla's execs (if not Elon) should take driving tours of more of the hinterland regions of the US. That would really open some eyes at how incredibly BIG and beautiful this country is (that's how I learned). They'd really be able to see it especially with Autopilot, which I never had criss-crossing the US. And how more service centers are needed, or potentially out-sourced.
Funny thing is that one of the comments exactly replicates what you said!�
Mar 2, 2016
JRP3 Or just look at a map :wink:�
Mar 6, 2016
S3XY I totally agree with this. Tesla needs to add more service centers if they plan on getting any penetration. I don't consider the loss of range due to cold weather to be a big deal. Tesla's have plenty of range to begin with so the reduction is not an issue. Plus we know that the Model S handles well in the snow. So get moving Elon and add some service centers in the "under-penetrated" areas. Heck, for me even Rochester will do in the short run. An hour drive is not unreasonable. Three hours is outrageous, even on a sunny summer day.�
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