Thứ Năm, 24 tháng 11, 2016

Firmware 5.0 part 3

  • Sep 12, 2013
    dirkhh
    Ahhh. Makes perfect sense. Thanks for the explanation.
  • Sep 12, 2013
    Kraken
    Oh, ok.... Then I'll use. That explains why the guys who dropped it off had no hesitation to use it.... Although my wife also found it weird that they weren't wearing anything that labeled them as tesla employees....
  • Sep 13, 2013
    montgom626
    logs

    Can you tell me how I access the "logs" on my MS? I would love to be able to check the logs. I just don't know how to check my logs. I did not know it was possible.

    Thanks in advance.
  • Sep 13, 2013
    rlang59
    He is creating his own logs using the teslams tools that people have created using REST.
  • Sep 13, 2013
    montgom626
    telemetry data


    Can you show me how to get the telemetry data? I would love to do it with my Model S

    - - - Updated - - -

    Too bad. I thought there was a method that I could use.

    - - - Updated - - -

    3/60 = 5%

    3/85 = 3.5%

    So everybody is correct.

    Whenever I hear someone use percentages, I know there is possible obfuscation.

    When any data is reported, the exclusive use of percentages is a terrible way.

    Absolute and relative both need to be reported.

    Absolute is 3 kW

    Relative is percentage. 5% for a 60 kW pack, 3.5% for a 85 kW pack.

    One without the other is meaningless.
  • Sep 13, 2013
    mknox
    Mine came with two interesting Charge History entries: One at the Fremont factory and another at the Palo Alto office. I wonder if my "burn-in" included a side trip over there?
  • Sep 13, 2013
    FlasherZ
    The default location for the car's software is the Deer Creek Rd. address in Palo Alto. For the first month, since my car's GPS antenna was faulty on delivery, my car was sitting at Tesla HQ, no matter where I drove. :)

    So when it gets initially charged at the factory, it registers that address, then when it gets its first GPS signal, it snaps to Fremont.
  • Sep 13, 2013
    Mayhemm
    The blue in that image is much nicer than the actual blue, IMO.
  • Sep 13, 2013
    SFOTurtle
    Interesting. I wonder if any of these cars actually did charge in the HQ parking lot. There are a lot of chargers there and at times the parking lot appears to have a handful of brand new MS sitting side by side.
  • Sep 13, 2013
    hans
    Wouldn't they have to charge up the cars that are about to go out for delivery? It can take days for the transport to reach it's customer so they would want to fill up enough that several days of vampire drain doesn't leave the car too low at delivery. [edit: sorry 5.0 thread, no vampires anymore]

    I did a factory pickup so I have an HQ charge history from my delivery specialist doing the "demo" of how to charge in the delivery area. I still remember him asking if it was ok if he used my car to show another customer how to charge so perhaps thats another way that an extra Fremont charge gets into the history logs.
  • Sep 13, 2013
    SFOTurtle
    Sure, but why wouldn't they just charge at the factory rather than HQ? Anyway, back to 5.0. What is the over/under for the general rollout of the update? September 30?
  • Sep 13, 2013
    apacheguy
    Crossing my fingers for next week, but at this point I'm not holding my breath. I guess I was right regarding the timing of the rollout when I posted way back when:

  • Sep 13, 2013
    dsm363
    Summer technically ends Sept. 21st (I know that's a stretch for summer) so they would have until then to meet a 'summer' deadline.
  • Sep 13, 2013
    SFOTurtle
    I'll definitely take the over on September 21.
  • Sep 13, 2013
    hans
    Sorry, I read "HQ" and miscomprehended it as "Factory" not Palo Alto. Nevermind.

    but back to 5.0..

    I see enough complaints on the TM forum about GPS and navigation being off with 5.0 cars that I can't see them rolling it out to a wider set of cars without fixing this first. I think that takes us past the autumnal equinox (which is Sept 22nd this year).
  • Sep 17, 2013
    apacheguy
    This post over on the TM forum makes it seem as though it is a hardware calibration issue and NOT an issue with 5.0:

    So I guess that's good news regarding the software side of things, but then I wonder what else is holding up the rollout.
  • Sep 17, 2013
    AlMc
    Rollout hold up: Trying to give people option of low vampire drain and quicker start up.
  • Sep 19, 2013
    FlasherZ
    I haven't had location problems with 5.0 yet.
  • Sep 19, 2013
    apacheguy
    Which further confirms my suspicions that it is soley a hardware problem so there is no foreseeable risk to Tesla by pushing out 5.0 now.

    Regarding trying to give people the option of faster wake up times, why not just make sleep mode an option? Same thing they did in 4.0 and 4.1 so it shouldn't be too hard to accomplish. I'll just take sleep mode now as it is and if they're able to improve wake up times in a future release that's great, but IMO this shouldn't be a show stopper.
  • Sep 19, 2013
    mnx
    Agreed. Would love not to be wasting ~2.5kWh a day!

  • Sep 19, 2013
    Chris
    Is it possible that 5.0 to run properly requires some new hardware upgrade that older VINs might not have?
  • Sep 19, 2013
    AlMc
    I agree. Techs are working on trying to speed up the app connection time in sleep mode and the option of sleep/low vampire drain vs always awake/larger vampire loss. Rest of 5.0 seems to work fine.

    - - - Updated - - -

    I do not believe this to be the case as some of the Beta testers are sig and early VIN number people.
  • Sep 19, 2013
    tnawara

    I picked up my S60 on 9/12 and it had 5.0 build 1.35.102.
    ModelS-Firmware-v5.jpg

    My maps/GPS are completely wonky - it is rarely accurate for more than 3-5 minutes at a time. After that it will start to randomly locate my car between 50' - 1 mile away from its actual location, and almost always heading in the wrong direction. Even more impressive is the Model S "blender":
  • Sep 19, 2013
    apacheguy
    Have you contacted your local SC regarding the issue? They should be able to recalibrate the GPS for you. Interestingly, this problem isn't related to 5.0.
  • Sep 19, 2013
    jcaspar
    That's pretty bad!!!
  • Sep 19, 2013
    contaygious
    Where the heck is my 5.0?
  • Sep 20, 2013
    mknox
    Noticed there were no shots out the windshield. Sure you weren't doing donuts in a parking lot somewhere? :smile:
  • Sep 20, 2013
    Babylonfive
    Has any 5.0 owner seen any changes in the charging port unlocking buttons?

    They might only show during J1772 charging. Anyone in that category seen new button layout?

    I was told that a new software revision would include a new button for explicitly unlocking the charge port after ending charging, even without external 'disconnect' signalling. Anyone seen that, presumably on the "Charging" screen ??

    david
  • Sep 20, 2013
    FlasherZ
    AFAIK, J1772 charging and HPWC charging are indistinguishable from each other, but perhaps there is something there that can tell the difference.

    In 5.0, there are no buttons on the "charging complete" screen when the car has finished charging, the contactor is open, and the cable is still connected giving a pilot signal of 80A.
  • Sep 20, 2013
    jerry33
    In the upper right hand corner of the Nav screen there is an X. This X should be blue, not grey. If it's grey it's in free-form mode, if it's blue it tracks the car. Press the X to toggle between the two modes.
  • Sep 20, 2013
    Babylonfive
    Tesla has assured me that with 5.0, when charging is complete (with J1772 or otherwise), the Charging Screen should dispaly a 'stop charging' button. If pressed, a second 'unlock port' button should appear, and the 'stop charging' button will become 'restart charging'. In no case is the charging handle button pushed in this description.

    I want to validate that situation and those buttons appearance. I may have to borrow a 5.0 car to be sure.,..

  • Sep 20, 2013
    bhuwan
    My cousin is 5.0. Need me to check?
  • Sep 20, 2013
    Babylonfive
    Thanks for the kind offer - I'm not meaning to inconvenience anyone, and I will have a look myself fairly soon. I just wondered if anyone with a 5.0 car had seen it yet,...
  • Sep 20, 2013
    4SUPER9
    I just tested this by setting my charge limit to lower than my range. I got the message "Charging Complete" but no other button. See attached image.
    IMG_1664.jpg
  • Sep 20, 2013
    FlasherZ
    If the "charging complete" screen is displayed, there is no button (like 4SUPER9 posted).

    Here is the sequence...

    First, "Starting to Charge" is displayed, and a button says "Cancel Charging".
    If you hit that button, you go to a screen that says "Charging Stopped" with a button that says "Start Charging".
    If you allow it to progress, the screen displays "Charging" with a button that says "Stop Charging".
    If you hit that button, you're given the "Charging Stopped" screen, once again with a button that says "Start Charging".

    There is no "unlock charge port" button that appears. This is with the HPWC connected. I don't have a J1772 nearby to try for you.
  • Sep 21, 2013
    Babylonfive
    Thanks to everyone helping me on this one. It's really appreciated.

    The reason I am reopening this question is that the changes in 5.0 have been promised to support more explicit unlocking - this will benefit users of CapturePro and allow me to restart sales, but it will also help anyone who might be faced with a broken J1772 charging 'disconnect' button, or a broken UMC. This change would at least allow disconnection in those case

    One more thing - it is now supposedly possible to unlock the port with the 'Stop Charging' button, then going to the Controls screen and hit 'Charge Port', in that order. Without any exterior buttons this should stop charging then unlock the port. As you can imagine, I now don't make any assumptions and I'm trying to get access to a 5.0 to test these configurations before I restart sales.

    David
  • Sep 21, 2013
    4SUPER9
    Yes. I just tried this. The charge port button unlocked the port. I removed my UMC without pushing the button.
  • Sep 21, 2013
    JPP
    FWIW, I was at the San Rafael SC yesterday and asked about getting 5.0 uploaded while there for another issue--no luck.
  • Sep 21, 2013
    Super Gizmo
    San Rafael SC will be the last place to get a new update etc. Try Fremont.

    - - - Updated - - -

    My nephew received his 85 today in Tucson, AZ and his car has 5.0 (1.35.104) That must be the latest iteration of 5.0. By the way it has iTunes Radio!
  • Sep 21, 2013
    Wattson
    iTunes Radio? Whoa! Could you ask your nephew for a photo please?
  • Sep 21, 2013
    dsm363
    Could you post a picture? That would be great. Are you sure it just wasn't playing through his phone or was it a native app on the car? Thanks.
  • Sep 21, 2013
    Cheerose
    I just got my car this evening; it has 5.0, but no iTunes Radio. I think they may have it confused with TuneIn Radio. It will play iTunes Radio from your iPhone though.
  • Sep 21, 2013
    AlMc
    TM still is beta testing/working out the bugs before mass release I have been told. I am not sure it was a great idea to give all newly produced cars the 5.0 until it is perfected instead of just finishing Beta testing/corrections but I guess TM figures it does give them more people testing it and may be needed for some of the hardware that is now available.
  • Sep 21, 2013
    Apoclyps
    Stop doing donuts! :)
  • Sep 21, 2013
    dennis
    I picked my car up from Fremont SC this week. It was there for 2 weeks for the P+ suspension retrofit and a large number of campaigns they are doing on early VINs. I requested 5.0 if it was available and they did not install it.
  • Sep 21, 2013
    JPP
    Thanks for the confirmation--it's not like San Rafael is in a different country than Fremont (which is where I usually go to....)
  • Sep 21, 2013
    Super Gizmo
    JPP
    Thanks for the confirmation--it's not like San Rafael is in a different country than Fremont (which is where I usually go to....)

    They are usually more responsive in Fremont whereas they try to brush you off in San Rafael. In the case of 5.0 - I guess no SC is installing it.
  • Sep 22, 2013
    tezzla
    Oh, the WORLD is spinning; I thought the CAR was spinning. So, what's the problem? :biggrin:

    btw: I loved your music choice
  • Sep 22, 2013
    dsm363
    Love the soundtrack on the video! Must be some kind of hardware issue.
  • Sep 22, 2013
    goyogi
    I suspect tnawara was on Daldar
  • Sep 22, 2013
    Kraken
    If any new music program comes out, I hope it's MOG. If you haven't checked it out, you should. Downloadable songs/albums (without paying per album), streaming songs/albums, and Internet radio (with the ability to pick how much of a variety you want on that station) all for a low monthly fee.

    Storage space for five albums or so would be nice too.
  • Sep 24, 2013
    loganss
    I've got 5.0!!!!!! ....

    I've finally experienced 5.0 but sadly for me it's on the loaner car I got from the Service Center. Went to bed with the car unplugged at 203 Rated miles and woke up with 202. The first few days I had the car I didn't even notice the screen having to boot up from sleep because I pop the hood, trunk, or unplug the charge cable and by the time I'm finished putting things away the car's ready to go.

    I like the improvements to the map. Pinch to zoom keeps the zoom instead of snapping back to some predetermine zoom increment. Reorienting the view to point a different direction beside north up works just like my smartphone. Finally the refreshing of the traffic is working. In 4.5, I constantly had stale traffic data and needed to switch between satellite view to see the latest. Turning traffic on and off didn't work to refresh in 4.5. Now in 5.0 it seem traffic is refreshed when you get in the car and and some predetermined time interval.

    Having Wifi enabled is pretty awesome but I'll still most likely buy whatever 3G package is available and use wifi when the car gets into a spotty coverage area.

    Not sure what the hold up is but I want 5.0 now even if there are bugs. At least on the loaner it's pretty solid.

    Only issues I've noticed are: Browser is still slow to load and scroll pages with heavy graphics, sometimes browse tab location of music you're playing on the USB sometimes gets forgotten (it's been improved since 4.5 but not as good as 4.4 ability to always remember location)
  • Sep 24, 2013
    AnOutsider
    Is that with it full or half screen? I've noticed it's almost unusable in full screen
  • Sep 24, 2013
    dirkhh
    I was at the Portland service center yesterday (nail in a tire - they did the rear window clips since I was there already) and tried to talk my way into 5.0.
    No luck.
    But I learned that there are beta testers in the Portland area who apparently already have "something above 5.5". The service advisor wasn't willing to give any more info but said he had a car in last week with an even newer version that he had never seen before...
  • Sep 24, 2013
    loganss
    It was in fullscreen mode. I typically always use fullscreen when using the browser. I'll try with half screen.

    I also asked repeatedly to get 5.0 put on my car but got denied. This loaner doesn't have the new hardware features like parking sensors and is a 11XXX VIN.
  • Sep 24, 2013
    AlMc
    I heard this also.
  • Sep 24, 2013
    apacheguy
    That's all well and good, but just give me 5.0 and I'll be happy.
  • Sep 24, 2013
    mdd
    fwiw, I have 5.0 and GPS problems (GPS is off by a block or two, or goes around and around in circles). I had had an appointment to take my car in for service, but then the SC canceled it, saying that they had found out the fix would be via a software upgrade. But I've no idea when it'll come.
  • Sep 24, 2013
    dirkhh
    A little birdy told me that Tesla is considering skipping a 5.0 roll-out all together. The birdy wasn't willing to commit to a time frame for a 5.x version that would be ready for general rollout.
    When pressed (note to self, never try to press little birdies), the little birdy was getting surely with me stating that the time for inside information was up...
  • Sep 25, 2013
    matbl
    I don't know about the US. But the version in the car(s?) currently being showed at a test driving event in Stockholm apparently have 5.6.
  • Sep 25, 2013
    dirkhh
    Can someone get some screenshots? And try and figure out what the changes are?
  • Sep 25, 2013
    dennis
    Here's a possible scenario: Tesla branched the code line to create 5.5 for Europe (no sleep mode) while working on 5.0 with sleep mode for the U.S. Once they have all of the 5.0 issues resolved they want to converge the two branches into a 5.6 or 5.7 (or 5.X) that all of the owners worldwide will receive.
  • Sep 25, 2013
    dirkhh
    From a versioning point of view that would be an... odd choice, but it's of course possible.
    I didn't realize that 5.5 doesn't have sleep mode, though.
  • Sep 25, 2013
    tnawara
    I have, but the Villa Park, IL SC couldn't fit me in for two weeks. I'll be bringing the car in on 10/4, and using the nav mainly for entertainment until then.
  • Sep 25, 2013
    Discoducky
    If so, then TM did branch, which sounds reasonable given the different options and charging support in Europe at this point. I would expect the branches to merge however since TM used 5.5 instead of 1.0
  • Sep 25, 2013
    tomas
    I spent years in software, as did many on this forum. And, I think there are some good software engineering skills at Tesla. I sincerely doubt they would "branch" software releases. Maybe they did, but it is about the last thing any software developer ever wants to do... try to re-merge two branched versions.

    More likely they took 5.0, put in a switch that turns off "sleep" mode, named it 5.5 or whatever, put in the euro functions, and will wait to re-activate sleep mode (hopefully as an option) in subsequent release. All conjecture of course, we'll likely never know.
  • Sep 25, 2013
    Discoducky
    I'm working out of a branch right now and it is not fun with the added overhead of managing builds, breaks, merge conflicts...yada yada. Would be nice if it was just a bit they could flip, but I doubt it as the sleep code is more than likely intertwined with several systems. Maybe they are maintaining a ChangeList of all the areas of code affected but as the code evolves that will have less and less value.
  • Sep 25, 2013
    AlMc
    IMHO there is no branching. They are trying to perfect the original 5.0 after getting feedback from their beta testers and newly produced vehicles. There is some suggestion that they have been sending out recent vehicles with 4.5. Makes sense since they probably have enough vehicles with 5.0 (and above) out there to give sufficient feedback. Once they have resolved the issues we will see the finalized version. Call it whatever...5.9??
  • Sep 25, 2013
    Doug_G
    The loaner I had a couple of weeks ago had 4.5 and it was brand-new, with somethink like 300 km on the odometer. So yes it sounds like they are shipping with 4.5 not 5.0.
  • Sep 25, 2013
    bsd
    My almost-3-week old S85 shipped with 5.0 (1.35.98).
  • Sep 25, 2013
    AlMc
    True. Many more recent ones are shipping with 4.5
  • Sep 25, 2013
    dennis
    So do you believe the 5.0 has all the features that are in 5.5 + code to deal with the vampire losses?
  • Sep 25, 2013
    Super Gizmo
    my nephew received his 85 in Arizona on 21st of this month with 5.0 (1.35.104) and hasn't had any issues.
  • Sep 25, 2013
    apacheguy
    They absolutely branched 5.5. Take a look at this pic taken from a pre-production EU spec car with 5.5:

    http://www.speedy.no/ModelS/P_20130718_112558.jpg
  • Sep 25, 2013
    AlMc
    Yes

    - - - Updated - - -

    Technically this does not mean they branched it and will merge the two back together. I believe that essentially this is the 'bug fix' version of 5.0. Certainly I could be wrong.
  • Sep 25, 2013
    shady
    You are correct in saying branching is the last thing a software developer ever wants to do.

    However, it's the first thing a release manager wants to do for the very good reason that they have to stabilize the code before shipping, and yet can't have developers twiddling their thumbs while waiting for the release. The only thing to do is branch.

    No, I'm not a release manager!
  • Sep 25, 2013
    dirkhh
    .98 ? That's a new one. So far we only had reports of .96 and .102 (but see below)

    - - - Updated - - -

    But look at the build number. 5.5 is 1.35.76 - the 5.0 versions in the US so far are 1.35.96 and higher.

    - - - Updated - - -

    Same question: are you sure? Picture? That would be the newest that we have seen so far.

    Edit:
    I stand corrected... texex91 reported having 1.35.106 in his brand new P85+ two days ago

    - - - Updated - - -

    So it seems they are actively rev-ing 50 - at least four or five different versions have shipped - .96, .98, .102, .104, and .106
    Are there any different versions of the European cars? Are they all on .76? Or was that just the demo cars? What are the production cars shipping with?
  • Sep 25, 2013
    AlMc
    My head is spinning:confused:.....What I know: There are beta testers for the 5.0 along with some shipments to new customers here and abroad. There are problems with the 5.0 that TM knows about and is trying different bug fixes and to accommodate some feedback from the testers (example: Many people do not like the slow wake up time/app connect time with the low power vampire loss fix vs. old 4.5 quick connect/but more vampire loss).
    What I speculate: They are testing a number of different fixes in the real world by releasing different versions.

    What we all hope: TM will come out with say '5.9' for everyone that makes everyone happy. OK, you can't make everyone happy....
  • Sep 25, 2013
    studiojon
    Well not to confuse anymore, but mine just shipped with version 5.0 as 1.35.107 - so yet another revision.

    The good news from my side is that there don't seem to be any problems (yet) - certainly the GPS seems to be working correctly.
  • Sep 25, 2013
    gbdesai
    Love MOG, unlimited mobile devices too for the same price and works with Sonos at home.
  • Sep 25, 2013
    vfx
    And I thought the thread conversations about VINs were over the top!
  • Sep 26, 2013
    gregincal
    Just to be clear, though, the first sighting of 5.0 was on 8/13, the first sighting of 5.5 in Europe was a month earlier.
  • Sep 26, 2013
    techmaven
    I picked up my car last week� P85, VIN 1999x, software version v5.0 (1.35.107)

    I did a little bit of a sleep mode test today. At 10:56am, I had 187 miles of range. I unplugged and waited until 7:54pm, and it reports 186 miles of range. I did wake it to check at 4:57pm and it was showing 186 miles of range. I suspect that this isn't granular enough to infer all that much.

    My car's nav compass system is completely screwed up. It sometimes works but usually doesn't. It seems like it's the compass because occasionally the GPS location kicks and it it corrects, but it usually has my car pointing in the wrong direction. My buddies' car of the same shipment doesn't seem to have this problem, but I haven't checked to see what firmware rev he has on his.

    Not sure if the door handle auto-present behavior is normal either - I basically have to go pretty much right next to the car and wait a moment before the handles present. Just long enough to wonder if the handles will present. Also, if I approach from the rear of the car, it won't detect my presence and let me stop charging and unplug (I get a blue ring when I click the button, not a white one). I have to manually unlock the car before unplugging.
  • Sep 26, 2013
    4SUPER9
    I am pretty sure the auto-present sensors are located in the triangular panels on either side of the dash. I disconnected one and the handles would not present until reconnected. Therefore, it makes sense that if you approach from the back that you get less of a response.

    I've had some minor compass issues. For the most part, my GPS has worked beautifully. running 5.7 v1.35.103 (I think)
  • Sep 27, 2013
    dsmith2189
    FOB sensor locations listed here
  • Sep 27, 2013
    Eggplant
    Not to imply you're doing it wrong, but it took me a little while to realize how this works. It seemed clunky to me at first. The handles typically won't present until you get close, especially from the rear. The door handles don't need to be extended to unlock and remove the cable, and the light doesn't need to be white to remove the plug.

    Just click and HOLD the button down and pull. On my car it will release and it will work with or without the door handles unlocked. I don't get a white ring until after I've removed the plug.
  • Sep 27, 2013
    jthompson
    techmaven: I replaced the batteries in both my fobs shortly after I got my car - that was 10 months ago and the battery in my fob I use mainly is still good. I've also found the door handles sometimes do not present if I walk up slowly to the car...so normally have my finger ready to hit the button just in case. And of course you can always tap on the handle and the door handles will present. After 9 months I am still amazed at the things I am learning about this cool car we are privileged to own!
  • Sep 27, 2013
    bsd
    I think certain actions will force a fob-check, like pushing the charge button or the hatch button. They have an additional pause if the handles aren't presented.
  • Sep 29, 2013
    4SUPER9
    Just an update on my experiences with 5.0 over the last few weeks.

    1) The delay in start-up is getting really frustrating at time. Most of the time, if I'm not in a hurry, I can unplug, load my briefcase, buckle-up, etc, and the car is ready to go. If I'm in a hurry and need to just jump in and go, then it's a little frustrating waiting about 20-30 seconds. Horrible? No. I have been in situations, several times now, where I was parked at a meter, saw a break in traffic and I couldn't pull out of the spot.
    Several times, it took well over 30 seconds after I was buckled-in.

    2) My connection with the app has been extremely variable, sometimes taking as much as 15 minutes to connect. I was sitting at a restaurant today, right in front of my car, with an excellent signal on both my phone and car. Never connected after 20 minutes, trying resets, retries, etc.
  • Sep 29, 2013
    Discoducky
    @4SUPER9, now we know, among other things (cough...GPS...cough), why 5.0 is delayed. Thanks for the details!
  • Sep 29, 2013
    AlMc
    Makes sense to delay the roll out until all the bugs can be fixed. From what I have read it appears the GPS problem is related more to the gyros. Either a real problem with the hardware or a quick fixable problem with the firmware at the Service Centers.
  • Sep 29, 2013
    jerry33
    If it's a hardware problem, then why does the GPS work fine in 4.5? Seems to me to be all software related.
  • Sep 29, 2013
    Mayhemm
    I'm curious as to how Tesla will reconcile sleep mode with connectivity.

    Put the car to sleep and reduce vampire drain....but lose connectivity.

    Keep connectivity active at all times....but increase vampire drain. (For example, active connectivity in laptops is one of the biggest sources of battery drain)

    I guess some sort of fast wake-up mode for the 3G hardware? First priority in the wake-up sequence?
  • Sep 29, 2013
    AlMc
    Jerry, Many cars with 5.0 do not seem to be having problems with the GPS. The ones that are appear to be split between being 'fixable' with recalibration at a SC while others seem to need a gyro replacement from threads/comments I have read.

    The cars with problems seem to fall into the end of the quarter rush. Much like 'Lolacampcar' has noted this is a little distressing as it appears there are some quality control issues recently.
  • Sep 29, 2013
    Denarius
    If a cell phone with a 1440 mAh battery can poll the cell tower all day, the model S should not have issues polling. Unless of course they have it tied into other systems and require they are fully powered as well.
  • Sep 29, 2013
    AlMc
    It appears the polling issue is part of the 'sleep mode'. So, connections times when the car is sleeping seems to take a long time.....
  • Sep 29, 2013
    Denarius
    That's just it, they should be able to keep the car polling all day with negligible impact to battery, while putting the rest of the car to sleep.
  • Sep 29, 2013
    AlMc
    Perhaps. Maybe that is why they have not released 5.0 to everyone yet. Still trying to fix it.
  • Sep 29, 2013
    apacheguy
    That is slightly discouraging. Is this what everyone else with 5.0 is seeing? Initial estimates pegged start up time at 11 seconds, but 30 seconds is unacceptable IMHO. Also, 20 minutes for the mobile app? What's up with that? Seems crazy.

    ----update----

    I'm pretty sure that's how it works. The car is always connected via 3G, but in order for it to communicate SOC, location, etc. the systems have to wake up.
  • Sep 29, 2013
    riceuguy
    The login server was down part of yesterday, hence the 20 minutes. The 30 seconds isn't a huge jump from the 15-20 seconds it has always taken, and is hardly unacceptable considering over a sometimes fast/sometimes slow connection it needs to verify security credentials, ping the car, wake it enough to provide data, etc. (and over a 3G connection on the way back, incidentally). Frankly it is a bit of a miracle of modern technology that it takes only 30 seconds. It takes longer for ESPN's mobile homepage to show up sometimes!
  • Sep 29, 2013
    markwj
    By comparison: OVMS, which provides equivalent functionality, takes an average of 2 to 3 seconds. Main difference is we don't have to wake up the entire car to get a response from the module in the car.

    I realise that it is an architectural choice, but waiting 30 seconds is not what I would call a great user experience on a smartphone.

    Regards, Mark.
  • Sep 30, 2013
    dsmith2189
    Just curious, how long did it take to connect with your previous car? Was it an issue then?
  • Sep 30, 2013
    hans
    Tesla could cache some of this data for faster response. How much can the car's location change while it is asleep? Unless of course it's on a truck being delivered (or stolen).
    Even SOC should be fairly constant when in sleep mode.
  • Sep 30, 2013
    ElSupreme
    And realistically all you really need are the stats when it fell asleep, and the ability to force a wakeup. At which time you could get new data after 30-45 seconds.
  • Sep 30, 2013
    tomas
    What is the point in having the app "appear" to be connected with old, cached data when it is actually still connecting to new data? Tho I have not yet experienced 5.0 connection, I'd rather wait 30 secs and then have all app functions working than have app appear to function earlier, even though it isn't. Of course, it would also be nice to have the 30 secs cut down... and I'm sure Tesla will whittle away at it.

    This discussion reminds me of hilarious and true Louis CK bit on cell phones - if you haven't heard it is worth a few minutes.
  • Sep 30, 2013
    apacheguy
    I had the same idea and so I emailed ownership a couple weeks ago.


    We are talking about two different things. 30 seconds is how long the car supposedly takes to start up, not the mobile app.
  • Sep 30, 2013
    AlMc
    5.0: From what I have read: Full start up of onborad computer functions is about 10 seconds after some type of 'contact' is made with the car: opening trunk/frunk; remote opening of door. Connection between the car and phone app takes about 45-60 seconds when the car is in the sleep mode. Reports are that sleep mode starts about 15 minutes after you have left the car.
  • Sep 30, 2013
    4SUPER9
    My old car used OnStar. It too was slow and often did not connect. Kind of similar to how our current app functions. The issue here is that it worked far better (according to what I've read here) with prior versions. I only have experience with 5.0.

    As I have said many times before, I could live with it as is, if I had no choice, and would take this over vampire drain. Of course, I would like it to work better if possible. If TM cannot solve this, then I would like an option to disable sleep mode (just like on my PC). Even better, again if they can't fix it, additional options as to when sleep mode becomes active (i.e.: After 30 min, after 1 hour, after 2 hours...).
  • Sep 30, 2013
    mknox
    I have the OnStar app for our company's Volt, and it is painfully slow to connect compared to my Tesla. It is a pretty decent app, and has never actually failed to connect, for me at least.
  • Sep 30, 2013
    AnOutsider
    I, for one, am fine with the delay of the rollout if it means improved response times. I know some of the early beta folks dismissed it, but in reality, what was described was far from ideal.
  • Oct 2, 2013
    loganss
    On the loaner, I'm consistently seeing less than 10 seconds to wakup but I don't fall into the speedy getaway category. One day i jumped in the car while the screen was booting up and a couple seconds into bootup i shifted to reverse with no problems. I don't see the big deal. Unfortunately i can't comment on the mobile app w the loaner.
  • Oct 2, 2013
    4SUPER9
    10 seconds would be no big deal. Unfortunately, that is not what I am seeing. You really begin to feel it when it's 20 sec or longer.
  • Oct 2, 2013
    montgom626
    A video showing 20 seconds would be helpful.
  • Oct 2, 2013
    Renegade
    I have 5.0 and 10 sec would be the max I have waited, if that. By the time I open the door, sit in the car, put my seat belt on, the car is ready. The longest I've waited after all that is about 2-3 seconds. If thats too long for you, then just wake the car up while your walking to the car by pressing the top of the fob.

    You just can't make some people happy. A few seconds to wake the car up is a dam good trade-off for 8+ miles of range lost by vamp drain.
  • Oct 2, 2013
    AlMc
    I agree that the 10 seconds is acceptable and what is seen by most people but if 4SUPER9 is experiencing 20 seconds or more that would give me cause for concern. Personally, I would have the local SC or TM central reload his 5.0. That may solve the issue.
  • Oct 3, 2013
    zax123
    Renegade,

    Would you, by any chance, be willing to make a video showing the delay? Starting from walking up to the car, letting the handles pop out by themselves (no fob) and then sitting in the car? Just to get a feel for the delay?

    Thanks!
  • Oct 3, 2013
    contaygious
    You can drive while it loads right? Would be nice to have the camera at least.
  • Oct 3, 2013
    Eggplant
    I was just thinking that myself. I'm fine with the main screen booting while I'm driving away. The only real bummer is I don't get the backup camera.
  • Oct 3, 2013
    jomo25
    I thought that the car cannot be driven until it is fully booted up.
  • Oct 3, 2013
    Eggplant
    I think I had it backwards. I thought the instrument cluster came on instantly and the 17" booted, but I guess it's really the other way around. So you probably do have to wait before you can shift out of park. I'm sure someone with 5.0 can clarify.
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