Dec 7, 2014
BlueTan85 Quadcopter pilots, time to unleash the GoPro drones over the Tesla Factory parking lots
�
Dec 7, 2014
wk057 If only I were near Fremont...
�
Dec 7, 2014
AlMc Andrewkat; Good note. Jerome makes a habit of returning emails so I expect you will get a reply. The man seems to never sleep so it could come at 2am. Based on the level of concern here I am quite certain we will get an EM blog/tweet/formal press release about the issue, especially if it leads to some FUD from the usual SA 'authors'.�
Dec 7, 2014
Cottonwood Nice idea, but there is probably room for thousands of MS's inside of the unused space of the Fremont Factory. It will be a long time before they appear outside in the parking lots.�
Dec 7, 2014
crazybrit By ordering a P85D, we all fit into the category of "early adopters." By assuming this role, we must expect many many curve-balls. Welcome to the bleeding edge of technology. There is a reason why that expression is used; specs change, schedules change; that is the nature of the beast. Nothing is certain. And, when we do take delivery, we should all expect several trips back to the service centers to take care of early bugs. One thing is guaranteed. We will all LOVE the car in the end, but honestly, did you not know what you signed-up for?
Sure it is not a brand-new platform as it was two years ago, but there are a lot of new things here, a new production line being one of them. Tesla is not GM or Toyota, they don't have the financial resources or volume to be able to run a bunch of pilot production cars, they have to debug as they go.
I stand by my theory that there is no singular issue holding things up. They have a long punch list. That is probably why communication is non-existent. They will only speak in generalities. I would not expect them to share the "list," which I am sure varies from car-to-car.�
Dec 7, 2014
OConnorStP I'm having sortof a Louis CK moment here. My P85D's gonna be amazing! It's gonna take a little in-town range hit, but it's gonna have almost 700 HORSEPOWER! It's gonna be FASTER THAN A SPEEDING BULLET! It's gonna BASH THROUGH THE HORRIBLE SNOW on my mile and a half long road in Western Wisconsin! Without my hands on the wheel! While giving me the choice between sporty and INSANE acceleration! If they need to keep it an extra week so that it can go AS FAST AS A McCLAREN F1, I'm OK wid dat. :smile:�
Dec 7, 2014
JBrown4390 I somewhat agree with you although it would seem that when so many things change for the worse for the customer, the company would at least offer a few incentives not to metion communicate precisely what is changing to us Early Adopters who will help BETA test their product at our expense of +/- 130k per car.�
Dec 7, 2014
wk057 Yeah, I'm not a beta tester. I'm not signing on for a beta product. This is a production vehicle. No where in my paperwork does it say that this is a beta product.�
Dec 7, 2014
403portside Right. Please stop saying we are early adopters. They've built 60K cars. We're spending some good coin for these cars. I'm willing to deal with delays and some lack of communication here and there in exchange for an awesome product, but there's a fine line. I think, collectively, Tesla owners have put up with their fair share of bugs, over promising etc, dates not being hit. So, while I agree that it's not the end of the world, and ultimately these are all high-class problems, we are also entitled to complain when some of these issues persist, particularly when many of us have committed to $250K worth of Tesla product in a span of 12 months or less!�
Dec 7, 2014
reuted While it is not a beta product this is new product with the possibility for unforeseen delays. However, the real issue is communication: Sticking the head in the sand is not good. A brief announcement and explanation around the range change would have been sensible as well.
The three Cs of customer satisfaction: Consistency, consistency, consistency
http://www.mckinsey.com/insights/consumer_and_retail/the_three_cs_of_customer_satisfaction_consistency_consistency_consistency
�
Dec 7, 2014
wk057 As an investor, an owner of two Model S, and the waiting buyer of a P85D, the lack of reliable, consistent, and accurate communication is a huge problem. Eventually if this persists we'll see headlines like, "Tesla's latest generation vehicles delayed, no explanations, customers fear the worst." It would seem to make much more sense to just communicate the nature of the delay to the customers. Communicate the nature of changes to specs to customers. The recent shuffling of the range numbers, for example, is anything but consistent.
I would personally feel much better even if they found out and determined something was ridiculously flawed with the car AND TOLD ME ABOUT IT. If the legitimate reason was given and an ETA on a fix, I'd be good. Even if they told me something horrible like they found out that 1 in 100 of the new drive units would instantly explode after 1000 miles of use and they were investigating and fixing the issue, I'd be fine with that. I don't have a problem with whatever the nature of the problem is. I do have a problem not having any clue as to what the problem is, however. Sitting here second guessing this purchase for a multitude of reasons is not a good customer experience so far...
I mean, under what other circumstance would you put up with this kind of lack of information from a business? I mean, this is a $100k+ investment in purchasing a product and I get less information from them regarding a delay than I do from companies regarding shipping delays of $100 products.
For example, just this weekend Amazon screwed up a shipment of a $200 item I ordered that was supposed to arrive yesterday. I got an e-mail from them explaining that an emergency situation at the warehouse caused them to dispatch some shipments to carriers after their normal cut-off times which would likely result in a one business day delay in delivery. (This was also reflected in the UPS tracking for the item showing that UPS received the package at 3AM Saturday...) As consolation they refunded the shipping cost and gave me a 10% credit on the order. I didn't even have to chase them down...
With Tesla I've got a $134,000 product that has been "In Production" for over two weeks, still "In Production" on a delivery date missed with no explanation volunteered (and a response to a request for that reason that makes little to no sense), a second delivery date pushed back without a reason, and a third delivery date given that has little hope of actually happening, again without explanation.
*sigh*
Tesla's support as an owner from a service perspective has been decent, but from a sales/PR perspective I'm going to have to wonder.
I want to say this week will turn out better, but, I'm not optimistic.�
Dec 7, 2014
dennis I'll take Tesla innovation, with all of its warts, over Insights from McKinsey any day.
If you are familiar with Crossing the Chasm, Tesla is in transition from appealing only to the Innovators and Early Adopters and is beginning to serve the Early Majority. It is a bumpy road for both the company and the somewhat less tolerant customers the company is now reaching. This is not an excuse for Tesla's lack of consistency, just a statement of fact. And don't forget the Tesla has higher customer satisfaction ratings than any other car company, including Porsche. Of course those ratings come from the Innovators and Early Adopters who comprise the current customer base.�
Dec 7, 2014
NSX1992 I am waiting for a production notification so I stopped by at the Canoga Park-Woodland Hills store to get the latest information. They had a pre-production P85D which Elon picked up himself this morning at 6:30 am. He lives nearby in Bel Air. Why he picked it up is pure speculation. They also had a new huge diagram on the wall showing the dual motors and the computers showed the new EPA ratings. Staff also had no idea of the reason for the delays.�
Dec 7, 2014
commasign Tesla may not be in a position to communicate any specific details related to the P85D delay. Any email from a Tesla employee could be picked up by any number of anti-Tesla financial analysts and any such "news" could violate some FTC regulations especially if the buyer also happens to be a shareholder.�
Dec 7, 2014
wk057 All the more reason to get everyone on the same page and let us know whats happening.�
Dec 7, 2014
MarcG WHOA!!! I step away from the forum for just 24 hours only to find 10 new pages on this thread alone!
Well I'd like to simply contribute by sharing my optimism that Tesla will figure this out in due time, and even though I'm not the most patient person, I'm confident we'll get our P85Ds delivered soon and grinning so hard this will all be forgotten
Here's to a positive thought for the upcoming week!�
Dec 7, 2014
BlueTan85 Tesla wants to provide a great customer experience and earn a great reputation for its brand. Fine.
But the customer experience does not start with the car, it starts way before then, and it includes everything a buyer has to go through to get their car -- not just ordering online, but insurance, financing, possibly installing electrical facilities at home, all sorts of hassles. Smart companies learn how to manage customer expectations during these often turbulent times. Tesla needs to get smarter. A lot smarter. And fast. Botching a P85D rollout is not acceptable, and does not bode well for the X rollout next year, which will usher in a new wave of customers, many first-time buyers to the brand, and new to the EV experience, to range anxiety (which is real and tangible and here for a good long while) and the notion of having an electrician install an outlet in the garage or whatever.
The better Tesla manages its communications -- which really means managing customer expectations -- the better. I suspect there is nobody who directly owns this at Tesla. Or, no one person whose job it is to make sure it is being trained and ingrained into the corporate culture from top to bottom. It may be difficult considering who's at the top. But they have to figure this out. Soon.�
Dec 7, 2014
Lump LOL!
The car you speak of is the black P85D dealer car, between 6:30 am-9:00 am this morning I was parked 1 car over & Elon was not at the event, I took the picture at 6:47 am.
�
Dec 7, 2014
403portside Are the rear 21s wider on the P85D vs P85+?�
Dec 7, 2014
commasign Right on! Deliveries will start this coming week and then soon after lots of media coverage about what an amazing car it is. No one will care or remember that the first few deliveries were delayed a week or two.�
Dec 7, 2014
wk057 Ah you left the EXIF data on that one
Edit/Note to mod: .... anyone can still get that information from the image? and it points to a public parking lot of a public event that was already noted by the poster anyway? *sigh*Code:Apple iPhone 6 Plus 2014:12:07 06:47:26 GPS Latitude [removed] GPS Longitude [removed] [street information removed] Woodland Hills, CA 91367�
Dec 7, 2014
Lump Exif viewer huh? Learn something everyday :smile:�
Dec 7, 2014
gpetti Nicely put. I have similar feelings to those of other posters here and I was a bit raw after the trade in process; however, to play Devils advocate, Tesla is not able to just communicate with us owners. Everything they say will appear here and be scrutinized by all of us and hundreds more including journalists. Every nugget of information is extrapolated in 10 different ways and magnified. Secondly, they may be holding off until they have a conclusive resolution rather than delivering tiny dribs and drabs that essentially say we don't know when your car will be ready (CNN style). I think what we are all saying here is that we would prefer to know something rather than nothing, but Teslas approach to delivering information has tended historically to be "get ducks in a row and then deliver a thorough information brief".�
Dec 7, 2014
breser First of all I want to remind everyone here that Tesla probably very much wants to put these vehicles in your hands as soon as possible. So far we're only 7 days into December. They've still got the rest of the month to get deliveries done for December. If they miss delivering these vehicles this month it's going to be bad for them. So whatever the reason for the delay is, I think we can all safely rest knowing that it's important and Tesla is working as hard as they can to resolve it.
It's likely that Tesla still will make a statement about this. I'd bet on a blog post sometime on Monday. I doubt they would publish a blog post on a Sunday that won't get the appropriate amount of attention they'd want to get on the news. If you assume they updated the order form as soon as they could after they felt they could with the EPA range numbers, then it's likely they only got that information on Friday or Saturday. Meaning they haven't had time to communicate.
I understand the frustration of the P85D owners. I know how frustrating it is when you've got a car on order and Tesla doesn't communicate with you. Been there done that (to the point I didn't know I was picking up my car for sure the day of my delivery).
Just give it a few more days. I'd take the EPA numbers showing up on the website as a good sign that things are coming along.�
Dec 7, 2014
Burt Court If the EPA is any kind of governmental agency, then I disregard anything it says. Lets wait until we hear from owners. Hope mine comes up soon...�
Dec 8, 2014
WarpedOne To all the whiners who did not get the new toy yet: drop the order and walk away.
Tesla is not payed for, tesla is earned and you obviously are not capable to earn it.�
Dec 8, 2014
mrElbe If the rest of the Canadian orders don't go into production this week, end of year delivery will most likely not happen.
And the Canadian order site still offering December delivery on P85D models seems to be a far stretch.�
Dec 8, 2014
andrewket Wow, I woke up to a few more pages of posts. I do think everyone (ok, some) of us need to take a deep breath. As stated by many, Tesla wants to deliver these cars as much as we do. It's just a car.. And a first world problem at that.
I wrote the letter to Jerome. Let's give him a chance to respond. I specifically said to the extent that he is able without causing harm to the company. If he doesn't respond, he has his reasons.
For me, the only thing I really want is their best estimate as to when the cars will ship so that I can plan my holiday travel accordingly. I know many of you are in the same boat. I'd much rather hear bad news now, and then have Tesla surprise me, vs. no communication now with Tesla disappointing me. That's it. Communication with real data, even if that data is not perfect. Manage my expectations.
I'm not going to post on this thread on this topic for a few days, unless I hear back from Jerome or tesla posts to their blog, etc., in an effort to keep some perspective. Breath everyone�
Dec 8, 2014
lolachampcar Please people-
Tesla is a publicly traded company that is incredibly volatile. People are betting on it constantly. They simply can not provide the type of information you are looking for. If they say anything at all, as mentioned above, it will likely be in a blog post to all.
Expecting Tesla to deliver a perfect PD is the definition of insanity (doing the same thing over and over again expecting a different result). It is like handing your keys to a valet to park your car three blocks away and thinking he/she will not stomp on the throttle. You (I) may get lucky but I doubt it.
For those excited about $1/4MM in MS product purchase, I'm on $1/2MM and there are those that have bought much more. Tesla treats us all the same.
What Tesla has proven with past performance is (1) they will deliver, (2) the product will be exceptional and (3) they will address any issues the car may have. However, they do release early and often so you are a Beta tester like it or not.�
Dec 8, 2014
lolachampcar I agree and hope they get their act together and do some splain'n�
Dec 8, 2014
WarpedOne They can spend their time on explaining or on resolving issues.
I'd prefer the latter.�
Dec 8, 2014
bonaire They have an engineering department and a communications department. Just rehired some returning comms guy, so time for him to step up and communicate.�
Dec 8, 2014
sandpiper While we do have the right to ask, without a doubt, I'd rather see them take the time that it takes for them to make sure that the first few units are done properly. They have more than enough motivation already to get these things out the door in December. Additional customer pressure will accomplish absolutely nothing - not that I figure that anybody really watches these forums to check whether or not we're impatient.
I've, personally, been through enough production line startups that I can assure you that this is an "all hands on deck", insanely high pressure, "we need to get these things out the door" situation unfolding at the Tesla plant. In those situations there is enormous pressure to ship what you've got, known warts and all. Please, Tesla, let the QA and engineering folks do their job and ship only when the car is ready. Waiting until January wouldn't kill me if that's what it takes. If they choose to tell us what the issues are, that's fine. But I'm also okay just letting the experts finish their job. Tesla has an excellent track record.
I've lived my whole life without a Tesla S P85D. Another couple of weeks of driving the F150 is fine.�
Dec 8, 2014
tcampos I got the official email that my Tesla is in production this morning - yeah! Apparently, however, I'll have to supply my own wheels...
;-)�
Dec 8, 2014
Firewired New hover option.�
Dec 8, 2014
FourBucks Snippiness: http://www.teslamotorsclub.com/showthread.php/7777-snippiness�
Dec 8, 2014
lolachampcar Yep, that's the one. Thanks!
I ordered with 19s which I will use on my wife's car. I wonder if mine will show up in production with the new hover option?�
Dec 8, 2014
wk057 So, I hopped in my P85 this morning and did a 0 to 120 MPH run... and all is forgiven for now. :biggrin:
Going to suggest that some others who are irritated do the same... or come to me and you can take a spin with me.�
Dec 8, 2014
BlueTan85 Stock's plummeting, P85D customers up in arms, and Elon is tweeting about old sci-fi books.
What is wrong with this picture.�
Dec 8, 2014
NigelM Fantastic time to buy in, Tesla doing the right thing and not delivering cars until they are completely 100% happy, Elon is apparently cool about things.
Tesla could be doing a much better job on communications but.....Glass half-full.�
Dec 8, 2014
NOLA_Mike I received the final paperwork and request for final payment this morning.
Dashboard still shows "In Production"...
Mike�
Dec 8, 2014
crazybrit Now that's the spirit!�
Dec 8, 2014
CarlK Which planet you are living? Did you ever try to ask Apple, the largest public traded company in the world in terms of market cap, to comment on rumors?�
Dec 8, 2014
daniel Ox9EFD Please send Elon an angry tweet. Or I will. Not sure what there is to do with oil price related speculation but the communication regarding D deliveries can absolutely be managed better!�
Dec 8, 2014
commasign As expected, picked up by financial media:
http://www.thestreet.com/story/12977724/1/one-factor-driving-down-tesla-tsla-stock-today.html?cm_ven=RSSFeed�
Dec 8, 2014
lolachampcar will not click
you can not make me
�
Dec 8, 2014
CarlK I agree with what you said other than I think it's more than half full even in the communication part. Companies do not have to and they should not be micromanaged by customers or even share holders. The only thing that matters to customers and share holders is if they deliver the result. When customers receive their quality built car, and they most likely will be soon, the detail of how it gets there should not matter to them other than to satisfy people's curiosity. It's not any companies' resposibility to satisfy people's curiosity.�
Dec 8, 2014
andrewket Ok, that's hilarious.�
Dec 8, 2014
pdx Anyone hear from their DS today?�
Dec 8, 2014
commasign I called this morning. No new updates. No ETA.�
Dec 8, 2014
NigelM I agree with you up to this point; it's not about "curiosity" but Tesla has been historically bad at proactive communication and they would save themselves a lot of grief if they'd just come out and say something, anything, to stop customers getting frustrated with sitting in the dark. It's not been unusual to have situations where even the DS doesn't know what's really happening.
Btw, I notice that some of the members who remain very cool are guys like "andrewket" and "lolachampcar" who've been through this before. (+ve rep from me guys)�
Dec 8, 2014
MarcG Correct, however this is far beyond "people's curiosity". This is about managing expectations that Tesla themselves have set to their own customers. Example: Tesla sets a delivery date, then pushes it back a few days, then cancels it altogether with no ETA - and worse, no reason given for the cancellation. Communication is everything and so far there has been none (official, that is).
Andrew, any updates on a response from Jerome? I've taken it upon myself to email him as well. I think if a bunch of us do, there will be enough attention brought up on this matter to warrant some sort of official communiqu�.�
Dec 8, 2014
Cottonwood I wen back and looked at the delivery thread for the Sig's a little over 2 years ago in Sept 2012. Nigel, you made a lot of posts...
Here are a couple of my posts. My Sig was originally scheduled an 8/28/2012 delivery, but with door handles, and then 12V battery problems, and then my travels, I did not get it until 9/14/12, a total of 17 days delay. That was frustrating, but in the end, I got a wonderful car, and was happy that the door handles worked and the 12V battery worked (for a while).
Model S Delivery Update - Page 58 - Here are some dates.
Model S Delivery Update - Page 67 - Here is my delivery picture.
The P85D's will arrive; patience is a virtue!�
Dec 8, 2014
Vitaman Just went into production!
O frabjous day! Callooh! Callay!�
Dec 8, 2014
MrBoylan I'm with you. Elon Musk could fart optimistically into a microphone (or a Tweet) and the stock would shoot back up 20 points. It's volatile. Buy on the dips.
Meanwhile, I'm still impatiently awaiting my Model X so I'm looking forward to seeing the P85D get out there and get some traction. (AWD... traction... you see what I did there?)
-CB�
Dec 8, 2014
Rice390 Same here. DS told me last week that production would start today - expect completion by the end of the week. Just got updated it's in production. So far so good.�
Dec 8, 2014
dennis Because Q4 ends on December 31 and Tesla will move heaven and earth to meet their shipment forecast�
Dec 8, 2014
NigelM Yup. My original VIN had such big problems it couldn't pass quality control. Eventually Tesla built me a new car from scratch but I ended up with delivery about a month behind everyone else. On the plus side I also made some good friends at Tesla and we remain in touch (and even in business together) to this day.�
Dec 8, 2014
commasign Agreed. They will hand deliver every last car if they have to. Plus, they'll have mass riots because of the $7500 tax credit if things drag on until January.�
Dec 8, 2014
toto_48313 Vin 64774
"In Production
The Tesla Factory is building your Model S"
As scheduled by my DS, the car entered in production this morning.
Delivery still scheduled for dec 20th... hope this will not change.�
Dec 8, 2014
andrewket That's a fun story. I love those. PM when you're in the next capital round�
Dec 8, 2014
randompersonx So I really do not want to fan flames, but to those who are confused why some are so upset, I will chime in on my own feelings here.
I have ordered plenty of cars before from BMW and Porsche, and observed friends and family who ordered Mini and Mercedes.
Comparing to these marques, Tesla's order handling process is bar none, the worst.
Tesla told me the delivery date of 12/18 weeks ago, and quoted me out for trade-in. I was asked to turn the car in within 7 days. Turning in my daily driver is less than ideal, so I said we would revisit this when we get closer.
Now that the car has entered production, Tesla started up this quote process again. I was told last week that I would have a quoted price by the end of day Monday. On Friday I was told that someone would need to come out to do an inspection, and asked for an appropriate time. I suggested 12:30 on Monday. I was told that someone would come at 12:30 on either Monday or Tuesday. (Oh, that's fine, I'll just hang out at home for two days!)
As we all know, there have been delays, and while it is possible I will still get my delivery on the 18th, it's pretty unlikely at this point. When I ask what my status is, I am told that it's still in "Paint".
I'm certain after Tesla quotes the trade-in, I will again be told to hand the car over within 7 days, with no guarantee of when they will deliver.
I have been trying to work out financing terms with Tesla, but due to the particulars of my circumstance (I own my existing car free and clear, and it has a very high value), I am told that they cannot work out terms for me until they have a price -- specifically, the trade-in value is certainly above 40% of the value of the car, and would therefore make the loan value less than the minimum of the Resale Value Guarantee terms -- and Tesla is unsure if they can cut me a refund check for the difference or not, and will only be able to answer that question AFTER they complete the new trade-in quote.
Any other car company would have this figured out in one day, at the dealership, with no back and forth -- but now I am dealing with 2 different people at Finance (who cannot give me a straight answer), and two different DS (who also cannot give me a straight answer).
On top of all that, it sounds like probably there was problem building the car, and I have to wonder if I will have a one-off hand repair for some faulty weld that will fail 5 days after the warranty expires, since it is clear that Tesla did not do assembly-line prototype testing, but is rather using our cars for this purpose.
So Tesla keeps trying to push on me to trade in, yet does not want to answer questions about the finance or delivery.
At the same time, I asked Tesla a very simple question "What is the maximum insurance deductible allowed by the financing terms?" Answer: "I don't know."
That's just bad customer service.
If Tesla came out and said "We are fine tuning some issues, and may need to re-issue your VIN, and will not deliver your car until January or February" that would be FINE for me -- but as it is, I cannot plan to go on a vacation because Tesla MIGHT deliver a new car on 12/30. For Tax purposes, a 2014 delivery will be much more ideal than a 2015 delivery for me, as I may not be able to take the $7500 deduction next year.
Any truthful answer and realistic delay timeframe is better than what they are doing now.�
Dec 8, 2014
NigelM No confusion on my part as to why folks are upset, and I think that goes for most people, we just try to keep it calm here so that folks don't start attacking each other. Communication on issues/problems has long been the Achille's heel for Tesla but we live in eternal hope that they'll eventually get better at it. Sorry to hear your story though.�
Dec 8, 2014
spentan I personally would love to get a delivery early January, but my delivery specialist has advised that all deliveries for January and February 2015 have been booked for international cars.
(Got no idea why that makes a difference), but it really means December or March, in which case I really am hoping for delivery this month.�
Dec 8, 2014
DPDsModelS 
64202 is in production too! I think this is a good sign that the logjam is being released. I don't think they'd put a mass of cars into production if they weren't ready to release those already there.�
Dec 8, 2014
Jaff Same thing here...almost...my DS said the car will enter the build process on Dec 8th...not sure what they're building though as the "My Tesla" page says "In production. The Tesla factory is building your."
Hey, maybe I'm gettin' the new Roadster!...SWEET!!!! :smile: :wink:
�
Dec 8, 2014
Footbag 63062 Also went into production this morning.�
Dec 8, 2014
MarcG Quick update from my DS:
So "a few more days at the least" is the best estimate I have at this point. Not much to go by...�
Dec 8, 2014
gpetti I think that "few more days" is the few more days I'll be waiting - for whatever we're waiting for - still In Production, so much for my optimistic "it'll be done by the end of the weekend" claim�
Dec 8, 2014
ecarfan A relatively small number of people are agitated. It will pass once they get their cars this month. I view the stock price decline as a buying opportunity and have added to my portfolio. Elon is a sci-fi fan and likes to tweet. I'm sure he and his team are busy resolving whatever issues are on their plate right now. Breathe...�
Dec 8, 2014
Aargau I think a few assumptions are possibly incorrect on this thread.
Assumption one: Tesla will try and make their numbers by shipping as many cars as possible in the current quarter.
Elon has specifically said he's not interested in short term stock valuations, and that delivery does not equal demand.
source: http://seekingalpha.com/article/2647055-tesla-motors-tsla-ceo-elon-musk-on-q3-2014-results-earnings-call-transcript
Assumption two: The delay is either back seats, EPA mileage, or fit and finish issues.
As a software developer, I think it's more likely a software issue, either with the AWD algorithms or with the autonomous driving features like lane changes. I saw rows of P85Ds lined up ready to go at the factory, and the production line had interspersed P85Ds, 60s, and 85s, all colors also interspersed, with about one in 6-7 cars being a P85D. If I were to hold up a delivery, it would not be for something fixable in the field. It would be for crucially important functions like steering, collision detection, or electrical issues. I have no information to confirm this, but I think safety software is a probable cause.
Assumption three: Tesla is slipping its deliveries.
I think this is true for the first couple of cars. However, even though my car is in production, it says the "estimated" delivery date is December. I think most of us, definitely myself included, have been way optimistic what the estimated delivery windows meant. Given AWD means a whole new set of drive by wire calculations, if they fix this in the next few weeks, most deliveries should be close to the target dates.
After my factory tour, I am incredibly bullish on Tesla long term. I do see that they're a brand new company, and have the growing pains of any new company, but so far their commitment to delivering the best car possible, both long term and short term, is a better metric than delivery dates. I'm kicking myself I didn't buy stock in them back when they started with the Model S.�
Dec 8, 2014
OConnorStP Just checked on my car (which started on 1-Dec). It's in the noise-checking and burn-in phase, which is pretty close to the end of production. So my DS Nathan's estimate of delivery in a couple weeks is holding up pretty well. He's got a *lot* of cars to deliver up here in Minneapolis this month. I'm a little reluctant to share the number without his permission, but our tracking spreadsheet is a pretty small percentage of the P85Ds headed this way.�
Dec 8, 2014
Scothawk OConnor, how do you know "where" in production your car is? Did Nathan share this with you, or is there another way to see how close your car is to being finished? And I agree....he does have a lot of P85D's to deliver out of Minneapolis!�
Dec 8, 2014
Terapin 63024 went into production this morning for me. Delivery location: Toronto. Red w/tan leather.�
Dec 8, 2014
OConnorStP Nathan (and any DS, I think) can peer deeply into the cathode ray tube and find that out.�
Dec 8, 2014
AMN I've been "in production" since the 24th... come on, Tesla!�
Dec 8, 2014
FredTMC Interesting post. Thx.
When did you tour?�
Dec 8, 2014
dsm363 And how long have they been delivering 30,000+ cars with over 7,000 employees compared to Mercedes? It doesn't get them off the hook for mistakes but certainly puts it in context. They simply don't have the experience and processes in place of a BMW or Mercedes. This is good and bad. I don't know of any other car company that you can email the local service team and they call or email back usually within hours.�
Dec 8, 2014
wk057 Word on my car today: Still in California which makes the latest given 12/12 date impossible. (Virtually no way to ship from Fremont to Devon, PA between now and then.) Waiting to hear back on what will now be the fourth delivery date I've gotten...
- - - Updated - - -
My Tesla still shows In Production. No further details available regarding the nature of the delay... *sigh*
I think I need to do another 0-120 run to raise my spirits again... lol�
Dec 8, 2014
randompersonx Cars can be shipped same-day:
automotive shipping, automotive industry solutions, auto parts transportation
(It's just very expensive).
- - - Updated - - -
Have they at least said where in production your car is? I keep getting told it's in "Paint", which seems ... implausible after two weeks.�
Dec 8, 2014
FredTMC I'm at the Costa Mesa CA service center today. There is a Model D here. Window sticker and all. VIN 55126. Pics to follow�
Dec 8, 2014
lolachampcar The trickle has begun. Keep your fingers away from the hole and we may even get a flood�
Dec 8, 2014
wk057 I can't seem to get additional detail, nope.�
Dec 8, 2014
MarcG VIN 55126 is likely not a customer car. Engineering vehicle perhaps, but given the lowest VIN we're tracking here is in the 62,000 I'd say no customer delivery of a P85D has yet taken place.�
Dec 8, 2014
wk057 Unless they put it on a plane (unlikely) the fastest route I know of would be an auto transport with two truck drivers getting 20 hours (max legal for two, 10 each I think) of driving in per day... which still puts them about 3 days out.�
Dec 8, 2014
bonaire 55xxx Vins are perhaps Betas. There is one like that too near me on the east coast.�
Dec 8, 2014
wk057 If we had the whole VIN could decode it...�
Dec 8, 2014
bwa Re Mr Musk tweeting SciFi, the topics he's reading are vital to his present business, and besides that, may additionally (possibly) be both a respite and indication of some of the issues the production are handling. Or not. But to blame someone for having a full life that includes what they must do is silly. Tweeting that Asimov is great is not any sort of dereliction of duties.�
Dec 8, 2014
breser Or a car that was originally going to be something else that was converted into a P85D without changing the serial.�
Dec 8, 2014
Lump gas2.org picked up on the first delivery, even used my picture... Gas 2 | Bridging the gap between green heads and gear heads.�
Dec 8, 2014
dennis And a very short time in automobiles. The next youngest car company is Lamborghini (51 years old). The next youngest US car company is Chrysler (89 years old). While Tesla has brought more technology to automobiles and their manufacture, it is still a car company having to meet regulatory and safety requirements (people can die!) that technology companies would find hard to fathom.�
Dec 8, 2014
lolachampcar Dennis,
You did get that PD on order, didn't you?�
Dec 8, 2014
dennis I don't want delivery until March so I am waiting for things to settle down. I expect to place the order right around Jan 1.�
Dec 8, 2014
FredTMC Ah. Makes sense.
Here's pix of car and sticker
�
Dec 8, 2014
darthy001 No mention of recaro seats there�
Dec 8, 2014
breser I just don't buy this. At the end of Q3 they reordered deliveries in order to minimize inventory across the end of the quarter. Specifically, vehicles that could made at the end of the quarter and then still delivered were made while vehicles that were ordered much earlier, but had farther to go, were either made earlier or later. From my conversations with Tesla employees this is the norm for the end of the quarter. So I just don't buy that Tesla doesn't care about any of this stuff.
I agree that Tesla is trying to build a company and not deliver shareholder value, but that does not mean they can avoid executing to the plan they presented to shareholders. If Tesla doesn't execute their plan (or darn close to it) that could have catastrophic results for the company with respect to their ability to raise further capital, should they need to do so.�
Dec 8, 2014
sundoc The above pics of the D make me smile�
Dec 8, 2014
fiksegts how did we go from gaining 20 miles of range to losing 20 miles of range with the P85D?�
Dec 8, 2014
dennis There is an entire thread on this but the short answer is that the 285 number was at a constant 65 mph, not the EPA test cycle, which hadn't been completed at the time of announcement. Plus they had never had to do An EPA test on a car with 21 inch wheels and performance tires. But the consensus is that since the P85D has better MPGe on the highway, range will be at least as good when you actually care about it.�
Dec 8, 2014
commasign Does the 86 MPGe city rating take into account flooring it at every stoplight?�
Dec 8, 2014
jweinstein That will provide 86 miles of range.�
Dec 8, 2014
ecarfan That's right. Tesla is looking to be the first successful new car company in 50 years, and those decades are littered with failures. There have been many failures because automobile manufacturing is an extremely difficult sector to break into, like building rockets...oh wait, Musk has done that too. Who does he think he is, Iron Man?�
Dec 8, 2014
commasign Still 23 days left in the month. In the grand scheme of Tesla delivery dates for things, this will be one of the smallest delays (e.g. Roadster, Model S, Center Console, CHAdeMO, Version 6.0, Battery Swap, Model X...).�
Dec 8, 2014
wk057 Yeah, I'd bet real money someone ordering their car today will not get a December delivery, unless they get lucky and also take delivery at Fremont...�
Dec 8, 2014
sundoc Though I'm not sure about the people ordering today getting their cars in Dec... reading through the posts, with the variety of info the DSs have provided people, there seems to be are a large number of cars sitting, completed, at the factory.
Someone did comment earlier that there were rows of completed Ds they saw during their factory tour.
So if those cars were all transported out within the next 10 days, then I can realistically see all of us getting our cars this month.
Who knows, time will tell!�
Dec 8, 2014
wk057 Whoa whoa... I'm chill... didn't you see my post this morning?
I am legitimately thinking that a December delivery for an order placed today would be very unlikely. I'm also legitimately a bit bummed about the latest push back on my delivery date with no new date as of yet either, also.
Aside from that, I'm pretty chill.
At this point I'm they're just going to work around my schedule. I'm not making plans around their dates (or lack thereof) anymore. When the car is there in Devon let me know about it, and I'll make my way over there when I can make the time to do so. Until that happens, or we pass into 2015 and I cancel the order, I just don't care anymore.�
Dec 8, 2014
GonzoDad Tweet loosed: Greg Gonzalez on Twitter:
I will advise if any response.�
Dec 8, 2014
gg_got_a_tesla Talked to my DS today after an email ping for status. He assured me that there was a lot of additional testing being done on these cars and that my car would be among the first to be delivered. We did discuss that I'm running out of time before I leave town for the year on 12/22. Let's see...�
Dec 8, 2014
wk057 For Canada, is there anything similar to the $7500 credit we have in the states? If not, I'd much prefer they prioritize US orders over Canada since it wouldn't adversely affect a Canadian buyer financially if they shipped in January, but it would a US buyer.�
Dec 8, 2014
majorlance Now, I know that VIN order doesn't count but my 74718 still shows "in the queue."
And what kills me is that Global Equities Research analyst Trip Chowdhry (quoted in the article) is using this forum to downgrade the stock. Normally, I would think that an analyst has some type of inside connection but (at IMHO) in this case I think he has someone reading this forum!�
Dec 8, 2014
mrElbe Credit varies by Province. In Ontario we currently have a CAD$ 8,500.- credit which is applied for at time of purchase.�
Dec 8, 2014
Rice390 I'm going to try and bring this thread back to home base. Recap of the last 300 posts. Tesla misses first deliveries by a couple weeks. EPA range is lower than expected, but nobody knows what that really means. Some are okay with letting these issues play out and let the chips fall where they may. Some are very pissed. And some people should have bought a plane. We get it.
Back to the original thread. Deliveries. If anybody that has any actual information on their delivery id like to hear it. Any ranting about whether or not we should all storm the castle...hopefully we can divert that somewhere else please?
Im a first time buyer of a tesla and I'd really like to hear about the progress of your current orders, hopefully updates from a Tesla rep vs speculation. My p85d was put into production today. That's all I've got.�
Dec 8, 2014
MarcG Hear, hear! I'd like to vote that new posts made in this thread are of an informational nature (e.g. updates from your DS or Tesla HQ, website updates, etc.) versus rants/complaints/venting. Anyone else with me?�
Dec 8, 2014
Aargau I was contacted by my DS today. He set up an appointment for a final inspection for my Lexus trade-in. My 30 day window of financing closes December 16th, and he said shouldn't need to extend it, car should be ready. Signed electronic paperwork for the trade-in. My car entered production last Friday.�
Dec 8, 2014
bonnie Okay, folks. The purpose of this thread is to track progress on deliveries (as many of you have rightfully noted).
I have moved a number of posts (and no doubt, a number more) to Osama Is Not Happy He Wants You to Know . Cutting posts out of an existing thread is an imperfect art, so you'll see remnants here and there. Apologies to innocent bystanders. Please carry on.
- Moderator.�
Dec 8, 2014
OConnorStP bless you.�
Dec 8, 2014
3s-a-charm That's nice... however I'm paying at LEAST $7,500 more (mine comes out to $152,000+ Canadian) so prioritizing the US cars because you want your credit this year doesn't get any sympathy from me.�
Dec 8, 2014
wk057 But yours is somewhat immediate, isn't it? If my delivery lapses into January my 2015 tax situation a) won't let me claim the credit until Q1 2016, and b) I won't be able to claim the full credit possibly due to a change in my tax situation.
So if a Canadian buyer can still get the same credit regardless on January 1 or later, and delaying a Canadian buyer's car lets me get my car early enough to claim the credit for 2014... well, that's what they better be doing.�
Dec 8, 2014
mrElbe True, but let's hope that they push out all the deliveries as advertised to make the quarterly numbers.�
Dec 8, 2014
wk057 In the spirit of P85D tracking... been "In Production" for 17 days 8 hours so far... lol�
Không có nhận xét nào:
Đăng nhận xét