Dec 20, 2012
mnx Enthusiasm for Tesla is always at an all time low right before you get your car. Ask those with late sigs like AnOutsider...
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Dec 20, 2012
Iz If accurate, the tax break is a different type for Tesla Inc. and not the $7500 tax credit we are eligible for upon purchase.
- - - Updated - - -
As shokunin pointed out, it is all about perspective. At this point, I would prefer my delivery to be in early March. However, most likely it will be late January.�
Dec 20, 2012
setritt i believe they will start to integrate the numbers and not selectively make 60 or 85. i am saying this as my delivery date was feb/mar when i had a 60 and then upgraded to performance and they said it's still the same (as i missed the cut off for the jump ahead of 85s)�
Dec 20, 2012
jhs_7645 This bothered me, so I did a bit of digging. I had not heard that the $2,500 dollar rebate was going away. According to this: http://energycenter.org/index.php/incentive-programs/clean-vehicle-rebate-project/cvrp-blog/3227-cvrp-funding-for-fy-2012-2013-announced the tax rebase is extended to 2013. Does anybody in California have any thoughts on this? Any more information? I sure hope Tesla is not operating on the premise mentioned above by adurstewitz, if it's incorrect (selfishly speaking.. I would like them to move on to other states if that's the case).
(by the way mods, feel free to move this to a new thread if it goes too far off topic)�
Dec 20, 2012
Tommy Being a resident of California, what I do know is that the sales tax rate is going up on January 1st, which a Calif. resident would incur for a car purchased in 2013. December 31st effectively is the last day to get this "tax break". That may be what @adurstewitz was referring to, though as high as California sales taxes are, I wouldn't consider that a break.:wink:�
Dec 20, 2012
adurstewitz Verbatim from the email -
"We have a massive CA push this week to ensure that we meet some rebate deadlines."�
Dec 20, 2012
UMD86 IMO I think Tesla wants to make their goal of 2500-3000 cars and the only way they can book a sale is when the owner takes possession and that means West Coast buyers. As of now it will take too long to ship a car from the WC and make it in time for year end. Just my opinion.�
Dec 20, 2012
PureAmps There is no deadline, but there is a fixed amount of money available for rebates in 2012-2013. According to their website (Rebate Funding Status), there is currently $7.9M in funds remaining. I don't think there is a chance of them running out of funds by December, but I doubt that it will last much past March/April at the current rebate issuance rates (Clean Vehicle Rebate Project Statistics).�
Dec 20, 2012
ckessel They're making at least some of us pay before putting it on a truck to make "delivery" at the time it goes on the truck. So long as Tesla has trucks to put cars on, the buyer's location wouldn't matter (in terms of units sold this year).�
Dec 20, 2012
markb1 The sales tax is going up by 0.25%, which comes to $250 on a $100,000 purchase.�
Dec 20, 2012
jhs_7645 Perhaps you can reply.. and correct the person who emailed you, then tell him/her to put your car on a truck. Politely, of course
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Dec 20, 2012
adurstewitz LOL, I've tried that tactic several times now.Much to my dismay I just keep hearing that my car has a VIN but hasn't entered assembly...
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Dec 20, 2012
silbenny If true, this makes me even more frustrated. I understand trying to save money, but then it should be geared towards those that'll save the most. This car is going to be a business car for me and the bonus depreciation I'll receive for 2012 is more than $250. No bonus depreciation for 2013. In fact, I upgraded with the air suspension (really doesn't make too much of a difference for me regarding comfort given what I'm currently driving) to make sure I'll get 2012 car. Heck, they called me several times saying that they can get the car to me in 2012 when I initially finalized the order. I even asked several times, "you sure I'll be able to get it?" I knew that there was a possibility that I won't be getting it for 2012, but not because they are going to let CA residents in the P8000-9000s get their car while the rest of us sit and lose potential money! Ya, it kind of leaves a sour taste in the mouth.�
Dec 20, 2012
UMD86 They want your money before they ship - but they can't book the sale from an accounting perspective until the owner takes possession.�
Dec 20, 2012
ckessel That's not what's being claimed as far as I know. The claim is the sale is done, for tax purposes, in 2012 if it hits the truck in 2012.�
Dec 20, 2012
Todd Burch Yes, that's what I'm hearing from multiple Tesla sources as well.
P1577 departed Fremont on a Truck today around 4:45pm, or so I'm told. Haven't received any official correspondence from them that the car's on a truck other than being told when I called this afternoon. I'm hoping my truck driver has one of those tracking systems so I can follow him as he crosses the country.�
Dec 20, 2012
JakeP I was told tonight that my Sequoia Green baby is completed and ready to ship, and we are just waiting on the final MVPA being generated, completed and the funds transferred before it can be delivered. Of course I have been ready and waiting to do all of this since I received my VIN on Monday, so I am losing my mind with impatience! Electricians finished installing my garage subpanel and NEMA 14-50 today, so the nest is ready and waiting...�
Dec 20, 2012
goelec1640 P4821 has vin 2757. No delivery date yet, just signed the papers. Picking up at the factory. Gray, black leather, tech, sound,19 inch�
Dec 20, 2012
adurstewitz Just read this over the TM forum -
"rd2 | DECEMBER 20, 2012 - P4157 and just scheduled delivery for 12-29 at the factory! VIN 2725. Hard to believe it is almost here."
Hard to believe that his car is about done and yours isn't. Did they tell you what point your car is currently sitting at?�
Dec 20, 2012
shokunin Seriously, Tesla is not prioritizing cars so that CA residents can save $250 before the 0.25% increase in sales tax. Unless you're a sig, even when you finalized your order, no one could say absolute or guarantee that you would get your car in 2012. Production ramp up took longer than expected. Just looking at the delivery spreadsheet, I don't think we can categorically state that California deliveries have been "prioritized".�
Dec 20, 2012
adurstewitz Okay so Tesla isn't 'prioritizing' CA over any other location. They just randomly ended up with 90% of the cars they built of the past 1-2 weeks being sent to CA.
In all seriousness, I've had several reps tell me that they did a very big CA push. Who cares what the reason is, it just is what it is.�
Dec 20, 2012
goelec1640 They said it needs about a week and a half more at the factory so late December or early Jan - but will have more information mid next week.�
Dec 20, 2012
gregincal Remember, anything can happen with any given car. Fails the water test, whatever. I know it would be nice to have ultra-detailed status about what is happening with your car, but it's not a conspiracy. Tesla wants you to have them as soon as possible as well. I sometimes think this forum is too much information (but can't stop reading it anyway).�
Dec 20, 2012
strider This might be related to CARB EV credits - I believe Tesla is allowed to sell their credits (since they sell no ICE's) to other manufacturers and that may be on a calendar system.
As others have stated the $2,500 rebate is until the end of 2013 or funds dry up (there are just over 3,100 left).�
Dec 21, 2012
Shurhold a bit off topic, but I notice the cool counters down in a lot of people signatures. How do you activate that in your profile?�
Dec 21, 2012
EdA Once you get enough posts it will become an option in the "settings" or "my profile" section.�
Dec 21, 2012
timdorr Model S Forum Signatures�
Dec 21, 2012
napabill Any of you out there scheduled for a 12/27 or 12/28 factory delivery, and plan on heading south on the Supercharger freeway?�
Dec 21, 2012
mcornwell I'm guessing that any day that there are deliveries, there will be folks using the Superchargers for the trip south.
Should be a fun game to try to determine if Model S's you see on the 5 South are headed to them, and if so, how fast someone is willing to push it to get there first. With the big storm hitting this weekend, I'll have to keep it under 100
I just emailed my DS to see if he has a source of info to confirm the Superchargers I'll be using Sunday and Monday are fully operational.�
Dec 21, 2012
napabill Love to hear what you hear. I'll have a slight advantage on the 27th or 28th as I plan on leaving NorCal at about 4:30 in the morning to head south.
But that's privileged information, so keep it to yourself.:wink:�
Dec 21, 2012
Shurhold Thanks. Let the posting begin.�
Dec 21, 2012
capt601 I'll be using them this Sunday after taking delivery tomorrow morning (22nd). Hopefully heading out early sunday morning before deliveries even begin that day.�
Dec 21, 2012
mrbry I'm picking up Sunday morning @9am and making the drive down south later that morning. Hope there won't be a gigantor line for the superchargers.
�
Dec 21, 2012
silbenny And therein lies the source of my frustration. Shokunin, I've noticed your P7xxx car has a VIN already. I'm sitting here in Atlanta with a P5320 car and am not to the VIN stage. I've called, they didn't deny it when I stated I'm hearing there's a big CA push and we are getting pushed back on the East Coast. There are pros and cons to this process. One hand, I'll be able to say I have a 2013 car instead of a 2012 car. On the other hand, I'm losing some extra money that would have paid for some of the options on the car without being able to get my business deduction. Currently I'm leaning to the cons outweighing the pros.�
Dec 22, 2012
MarkR It's like my mom told me - life isn't fair. I'm P1312/VIN2530, production is complete, paperwork is all done, TM has the funds, and the car has been sitting there for days "awaiting transport." I hope that some truck driver enjoys the holiday with his family and I get the car next week.�
Dec 22, 2012
HFh Life isn't fair, but it is ok to be frustrated, I think. In my view, Tesla has gone wrong in two ways: 1) they gave a 12/15-12/31 delivery window to a bunch of folks and 2) haven't communicated changes to any of those same folks. The latter is a bigger issue than the former, perhaps.
I'm not caught up in the ordering of deliveries, but I did jump through some hoops because I was told 12/31... and then never told otherwise. I had to call to find out (and actually, I'm still not sure what I know).�
Dec 22, 2012
Atrium I received my performance model S ( P#172) Thursday 12/20. I had been told it was put on a truck the previous Saturday and I would get a call 48 hours before arrival. Well.. At noon on Thursday the driver calls me to tell me he is an hour away. Luckily I could get home. Very nice driver. It took me a while to remove all the shipping wraps from the car but when I did I couldn't believe how stunning the car is. I had never seen one in person.
I still don't have any paperwork, so I can't drive it yet. Love the car but after waiting 1363 days, 21 hours, 11 minutes and 0 seconds since my deposit, the delivery experience has been pretty bad.
Did everyone have to remove there own shipping wraps?�
Dec 22, 2012
dsmith2189 Same here, paid for, "awaiting transport" truck to boat and again to truck. No DS and I still have to pay for "Personal Delivery"�
Dec 22, 2012
adurstewitz Wow - TM forum reports VINs in high 2900 getting delivery dates of the 26th. Yet I'm told that mine (3062) hasn't entered assembly yet. I wonder how that is happening. Lots of rework?
If they are running at 500 a week then they should be making 71 a day. The math just doesn't add up.�
Dec 22, 2012
Todd Burch It adds up when you realize that east coast customers have lower priority.�
Dec 22, 2012
adurstewitz The lower priority is reflected in the fact that I have a very high VIN (behind all the CA) cars. However, once a VIN is assigned I've been told that they are built sequentially.�
Dec 22, 2012
jerry33 I wouldn't quite put it that way (although the effect is the same as if that were true). Tesla needs to get as many cars shipped in 2012 as possible. Cars can be loaded on a transport only so fast--at least five to 10 minutes per car based on the unloading videos. And there are only so many transport trucks available and only a limited number of loading bays. Factory delivery, or delivery from a local store is much faster.�
Dec 22, 2012
Todd Burch That's not the issue. My car sat in the Fremont lot waiting for delivery for a full week. I verified this because I called every day. Meanwhile, I saw several cars--several that had been reserved a year after mine--get loaded on the truck and delivered to the Midwest and East Coast. Also, several different inside delivery specialists I talked to confirmed that they're pushing to CA folks with priority to hit their delivery numbers.�
Dec 22, 2012
NigelM Congrats. And welcome to TMC!�
Dec 22, 2012
shokunin Looks like I was wrong.. yesterday's thread of "not going to make it 2012" seem to confirm that. Originally seems like everyone was getting delivery dates (15-31st) spread all across the country. Now that the VINs were released seems like they are prioritizing the west coast.�
Dec 22, 2012
ClearwaterBchSteve Wow, I can't believe that. What you went through is completely different than what I did. We here in Western Florida are getting a much better experience. Ben Bird, a Tesla Delivery Specialist brings the vehicle on a flatbed behind a pickup. In my case yesterday morning, he showed up precisely on time and carefully deposited our Model S in the driveway. It had just been fully detailed and was in prestine, mint condition-absolutely stunning! He spent 3 hours with us, taking us through all the features and explaining everything. We then went for a Familiarzation drive. The paperwork took 90 seconds and I paid for the car with a check from my financing bank plus a personal check for the down payment. I would rate Tesla's handling of my delivery 10 out of 10. I have been waiting 3 1/2 years and the entire experience has been very rewarding. Now that we have the car, the fun really can begin.�
Dec 22, 2012
ckessel Tesla has my money (P2840) and I'm told the car is done. Just waiting anxiously to hear its going on a truck soon. I'm equal parts excited and terrified.�
Dec 22, 2012
MarkR Your story is CRAZY! You / we have been waiting for years. The technology of the car appears to be spectacular, but the delivery, many aspects of the delevery sequencing, and communication with deliverees (is that a word?) appears to be rather "amateur."�
Dec 22, 2012
MarkR :smile:I just learned that my P1312 / VIN 2530 is "on a transport" as of 3:29pm yesterday. I wonder if it is just sitting "on a transport" or if the truck is actually in motion headed to Arizona. Yeah, I'm a bit anxious.�
Dec 22, 2012
adurstewitz Wow, now that's splitting hairs! Congrats!�
Dec 22, 2012
MarkR Yes, I'm splitting hairs. Kinda bothers me that the TM website still tells me that the "Tesla factory is building your Model S." it is really weird that the computer genius who founded PayPal has trouble providing accurate status updates.�
Dec 22, 2012
Doug_G That status thing is more aspirational than reality. I now have two Teslas and it didn't work for either.
To be fair, the logistics involved in the whole enterprise are pretty enormous, and they've moving unbelievably fast. I never had any expectation of it working.�
Dec 22, 2012
raptorweb I am in the same boat with P2112 VIN1936. It's been sitting in logistics for about a week if not a few days more now.�
Dec 23, 2012
MarkR Really? The "Status:" field on the My Garage webpage wasn't very functional for describing the delivery status of either your Roadster or Model S. it ought to be either functional / accurate or deleted from the webpage.
My car is said to have left Fremont at 3:59pm (PT) on Friday. The driving time to Scottsdale is 12 hrs, 6 min. It's now been 42 hrs, 11 minutes. Maybe the driver stopped for coffee, maybe he has a girlfriend in Barstow . . . no, I'm not anxious.
I just amused myself by considering that my first car was a 1929 Model A that cost $250. The 2012 Model S will be a bit more expensive (and does not come with an optional hand crank for use when the battery is low on charge). We've come a long way.�
Dec 23, 2012
Krugerrand You actually think he's personally involved in that, along with everything else he has on his plate?�
Dec 23, 2012
adurstewitz Getting a little closer today. Was that told today that my car is moving into the assembly line and given the final MVPA paperwork to sign. Still being told delivery (I assume loading onto the truck) is very likely before the 31st.�
Dec 23, 2012
Atrium It has been really bad. No delivery specialist no nothing. I have been invited to talk on the phone for a 60-90 minute orientation and that is it. The car has lots of scratches and the service department and asked me if my DS took any pictures. They seem to have completely lost track of me and my car. The registration did not arrive until Saturday. I am pretty bummer out after spending over 100,000 dollars on the car. The person who I have been speaking to seemed to indicate that this is the future way. No delivery specialist. I love the car, but have lost a little faith in Tesla.�
Dec 23, 2012
raptorweb Just got a call from the driver sounds like it will be here late Christmas Eve or Christmas Day in the morning.�
Dec 23, 2012
timdorr What state are you in? Tesla is not allowed to have DES's present in at least TX, GA, and I believe AZ (possibly MA too?). Unfortunately, dealer laws are antiquated in those states and aren't designed around silly things like the Internet. I had to take delivery myself for that reason.
If there are physical scratches on the car, the delivery company should have taken pictures of the car upon delivery for their insurance. You should be able to verify against those pictures if there was any pre-existing damage.�
Dec 23, 2012
ckessel FYI, if someone is tracking things. P2840 on a truck with an ETA of 12/27.�
Dec 23, 2012
drbradfo P2863, VIN 2312 is also on the truck scheduled for delivery 12/27. Probably same truck as ckessel's.�
Dec 23, 2012
Lyon Oh man, I probably missed that truck. Any indication when they put it on?�
Dec 23, 2012
drbradfo I was told Saturday�
Dec 23, 2012
silbenny Hmm, didn't realize that GA has a different set of rules. Probably explains why the delivery specialist noted that delivery of the car (once built) will be quicker. I guess they don't need to schedule a delivery specialist.
btw, hows the car? Given how much people in Atlanta love their vehicles and use it as a status symbol- you must be getting a lot of looks. I have yet to see any on the road yet though- hopefully that will change next month!�
Dec 23, 2012
Lyon Interesting. When I spoke with my DS on Saturday he said my car was done and had "been assigned to a carrier." I had assumed that meant it was booked to be shipped but, hopefully, they needed another car to fill up the trailer and stuck mine on. Better not get my hopes up though.�
Dec 24, 2012
Atrium I am in Ohio. The driver did not help me remove the shipping wrap which covers the entire car so he never saw the scratches He had to leave immediately because he wanted to get home for Christmas. I had to help him unload the cars (helping with the gate and guiding the cars off and on). He expected someone from tesla to be there.�
Dec 24, 2012
walla2 Atrium. I am sorry for that not working out. The whole sequencing and delivery thing has not gone smoothly for a lot of people. Most on this forum will say that is the "early adopter tax"and tell you to stop complaining in a public manner. I don't think that's reasonable. When I reserved the car, I had a negative net worth and put the deposit on a credit card. It was a big commitment of a lot of money at a time when I had little. I expected a new level of service. I am assuming I was not alone in this view. When it didn't happen, I complained here and to Tesla and now the notifications are better. I wish they were more accurate.
Please contact ownership and make sure they understand your situation. Writing it off won't help you or future customers. Tesla has never done any of this on this scale. They need feedback. I would hate for the auto dealers lobby to be right but Tesla may prove that to be true unless they hear your story and others like it and respond accordingly.�
Dec 24, 2012
Atrium That is very kind of you Walla2. I don't plan on saying anything more about it on this forum. I understand that this should be a positive environment. I am confident that it will get resolved.�
Dec 24, 2012
dsm363 Definitely take pictures and let Tesla know. Things do need to be improved.
You are welcome to share your experiences here both positive and negative. I also find it entirely reasonable to bring up an issue and look for it to get resolved with Tesla. Some people have taken the step to using a public forum to try and raise as much negative attention in order to get Tesla's attention on their issue and that is what some people have issue with, not what you are doing. Welcome by the way and I hope they resolve this issue for you quickly.
People do post the 'early adopter' line sometimes but that is to reset someones expectations that things are not always perfect with a new company ramping up production on a new product. This line does not mean that you shouldn't expect it to be made right by Tesla or that you can't share your experiences here.�
Dec 24, 2012
Kraken Definitely talk to Tesla about that. It is purely a customer service aspect of whether they make it right or not, and they should. As this company grows they will need this stuff to actually be public, because hopefully they will publicly be making it right and showing their inner fortitude. Not everything is perfect on the first attempt, but it is how they make it up to those who received imperfections that is important.
The other day I received a custom made outdoor BBQ cover. The design was all done through my emailing pictures to the company/owner of the company. It showed up and didn't fit. It does however temporarily prevent the (unnecessarily large amounts of) rain from getting in and causing damage. The owner of the company said to wait until the dry season, and then ship it back to be made larger. Yours is a similar scenario where Tesla making it right can boost confidence in the company out of a negatie situation.
Take pics, Tesla should make it right, then post before and after pictures to show how well Tesla handled the situation!�
Dec 24, 2012
jbherman Don't stop posting. Representatives of Tesla read these forums. They need to know the problems so that they can stop them from continuing. Those of us that are scheduled to follow you (and who should already have our VINs, but don't) are depending on all of you sharing your positive and negative experiences. Thanks!�
Dec 24, 2012
Atrium Just had a wonderful call with Tesla and they will be resolving everything. I felt they truly understood how I felt. After reading all the delivery stories on here with such personal touch, they really understood how I felt let down. All is good!
and by the way, I have owned some pretty cool cars and NOTHING has personally moved me like this car. It is simply amazing.�
Dec 24, 2012
Nikoli Wow, and they actually loaded it on the truck without payment in full? Yeah, you're getting much better treatment than us buckeyes.�
Dec 24, 2012
JakeP I think there must be a direct correlation with Tesla presence in the state of delivery...FL deliveries first go to a Tesla Service center and then to the owner. But in OH and PA, there are no service centers open as yet, and the transaction takes on a different nature. And we have seen even a more definitive line with TX and MA.
Nikoli, have you heard anything as to the location of your vehicle? My truck apparently departed Fremont over the weekend, but I have no idea how many stops it is making, or when it will arrive in PA. Nor have I received my title and registration packet, which I assume will be Fedexed based on other PA owner delivery experiences.�
Dec 24, 2012
Todd Burch My truck left on Thursday--haven't heard a thing from my DS, a truck driver, or anything. Only reason I know the car's still not sitting at a lot in Fremont is because I called.�
Dec 24, 2012
JakeP Yep I had to ping my DS for every bit of information also, and he helped expedite each transition to the next step, such as getting the MVPA generated, and now hopefully getting my title/DMV package sent. I don't think I am on your truck, since my wire wasn't completed until 4PM EST on Friday, and I wasn't loaded until after that. But since loading=delivered according to Tesla, who knows how accurately they track when the truck actually departs Fremont. So if I see a grey Dolphin with 19" wheels aboard when my truck arrives, I will be sure to let you know!�
Dec 24, 2012
Nikoli Haven't heard a thing since the payment cleared on Friday and it was released. I'm in the denial phase of ordering, denial that it will ever get here. I really only cared that it get here by Christmas eve. Since that's clearly not happening I don't care when it comes. Have a nice holiday all.�
Dec 24, 2012
mcornwell On yesterday's factory tour, I was seeing VIN's in the 3050-3150 range getting windshields and seats installed. Interestingly enough, it was the same robot doing these tasks by changing it's arm on it's own. Neat!�
Dec 24, 2012
adurstewitz That's great! My VIN is 3062 so I've been hoping someone would walk by and see it.
�
Dec 24, 2012
bmek Very cool. The robots sound fascinating!
VINs in the 3150 range indicate that total production of COMPLETED Model S vehicles in 2012 of 3,143 is achievable if not a bit high.�
Dec 24, 2012
dmizock Well then, I'm guessing that my 2943 has already been built and is getting close to delivery! I'm in the 12/15-31 window, have signed my final MVPA, completed the DMV forms and sent them back with my $$. Now all I need is a date and time to tour the factory, pick up my car, and head back to Carlsbad. We're shooting for this Saturday!
or Sunday.
or Monday!
P85; Silver, gray/obeche matte, pano, tech, sound, silver 21's�
Dec 24, 2012
shokunin I'll be right behind ya my vin 2970 could be getting close. Wired my down payment, MVPA sent, DMV forms sent, DMV registration tags (don't forget to bring them), and just waiting for my Penfed check.�
Dec 25, 2012
lolachampcar dmizok,
Please shoot some pics of yours when you get it. I've got Silver/Grey on order (15-31st delivery but no ViN so I'm probably a 2013 car) and would love to get a preview.
Thanks,
Bill�
Dec 25, 2012
ClearwaterBchSteve Not only on the truck, but the car was placed in my driveway before any payment beyond the $5k deposit was required. The DS started his orientation process and I felt somewhat obligated to ask him to come inside to sign the paperwork, give him the check from the bank and write a $22k personal check for the down payment! The whole process was professional but also very personal.
We are fortunate here in Florida to have a very active Tesla users group and now a local service center in Tampa. I had met our Delivery Specialist before at Tesla events. Having such a close network of other Model S early adopters enhances the enjoyment of this whole experience beyond the car itself. Now that many of us have our cars - it's only going to be that much better with events and get-togethers.�
Dec 25, 2012
gjunky Mark, so close but perhaps just in time as a (belated) XMAS present. Keeping my fingers crossed for you to get your car in the next day or so.�
Dec 25, 2012
dmizock Sure, glad to Bill. It doesn't look like there's whole lot of the silver/gray combination. I've got another car that is silver with black leather and I do like it. However, I wanted my S to have a lighter, more airy feel to it. The gray leather appears to be a shade or two darker than the silver paint, which should provide a subtle contrast between the two. I'll do my best to get some good pics for you.
Hopefully, tomorrow I'll be able to get a firm date and time for our pickup and tour. There's only six days left to deliver my 2012 Model S!
Don�
Dec 26, 2012
timdorr Sorry for the delay and side track. But if you're on Facebook, we have a group for Tesla enthusiasts and owners in Atlanta. PM me for details and I'll add you on there.�
Dec 26, 2012
finout Vin 1401 delivered December 24th at 5:30 PM! Merry Christmas to us!
Perf, Silver, body color roof, tech, silver 21" wheels.
Missing: Parcel Shelf, Frunk Cargo net.
And of course i just realized that the Model S doesn't include rear floor mats? Honestly I've never seen a car (except the Roadster maybethat didn't come with rear floor mats. Seems odd.
�
Dec 26, 2012
ClearwaterBchSteve Nice - same car as me (w/ exception of roof). It's beautiful isn't it? Where are you located? I bet it must look cool with solid roof. Enjoy!�
Dec 26, 2012
shokunin Got my email this morning, VIN 2970 is ready for pickup. Unfortunately, don't have my penfed check yet. Got the final MVPA over the weekend and faxed it penfed (w/the VIN), but they've been closed til today. Not sure how fast they turn around checks, but have requested overnight delivery for $15. Crossing fingers.�
Dec 26, 2012
Lyon I'm told my car should be on a truck leaving the factory within 24 hours.
Upon hearing this news my 5 year old drew me this:
![]()
�
Dec 26, 2012
UMD86 He has talent.....�
Dec 26, 2012
Krugerrand Agreed! Such vision! Such understanding of the media! Such vivid use of color!�
Dec 26, 2012
Lyon Thanks, I'm a proud papa right now. Is it showing up upside down to anyone else?�
Dec 26, 2012
adurstewitz Orientation is up to interpretation.
�
Dec 26, 2012
Todd Burch Update on P1577, VIN 1653: Expected delivery is this Saturday, which means a total trip time to the east coast of 9 days--I guess that's not too bad given the holidays.
I have cleaned and vacuumed the garage twice this week. I was up half the night wondering if the truck would show up today (hadn't heard anything so I called this morning). After three years of waiting, I'm ready to get this show on the road!
Too bad I have one more ICE-powered 70 mile commute! My fingers are crossed that the car is in good condition, works well, and has some electrons swimming around in the battery when it gets here!�
Dec 26, 2012
Krugerrand Does that matter? I thought it was easily interpreted, regardless. :wink:�
Dec 26, 2012
Adlink Congratulations Todd!!
I'll keep an eye out for you on the roads! Let me know when you are settled in with it so I can come see it!
Angelia�
Dec 26, 2012
aerocristobal PenFed cut me a check in less than 2 hours...the downside is they didn't ask me how I wanted it sent. By the time I called them to follow up on it about 2 hours after i filled out the online app, they said the check was already in the mail to my home address...took about 3 days from Omaha to VA. The final MVPA paperwork was taking sometime, so fortunately the snail mail didn't hold anything up. The final MVPA came in the day after my check arrived. Now I'm just wait for a final delivery date.�
Dec 26, 2012
Al309 Mine arrived today in snow, sleet, and rain. Went straight into the garage. Weather is supposed to clear overnight and looking forward to my first drive. Unwrapped picture coming tomorrow.
P3049, VIN 2329, 85 kwh, Blue, 19" wheels, Piano black interior, black textile, tech package, air suspension, parcel shelf.
�
Dec 26, 2012
aerocristobal Congrats! I got a blue one on the way too, just on the other side of the river. I work out of Bethesda sometimes, I'll have to keep a look out for you. I'll keep my fingers crossed on the weather for you.�
Dec 26, 2012
dsmith2189 are those tailpipes on the back of the "car"? (bottom right of picture) mmmmmm�
Dec 26, 2012
Todd Burch Perhaps next week some time!�
Dec 26, 2012
MarkR Just because the car leaves the factory on a truck does NOT mean that it's actually in transit to you. My car was done with production on Dec 19, and was marked as "in transit" as of December 21. I've spoken with four different people in the Delivery Experience team who cannot determine where it is.
If my P1312 was really "in transit" traveling at 6 (six) miles per hour, it would have been delivered by now. I'm now told that the earliest I can expect it is Dec 29. The team member nicely called two trucking companies while I was on the phone, both of whom confirmed that they did not have my car. I'd like to believe that it is in transit, but it appears to be sitting somewhere that even Tesla can't identify.�
Dec 26, 2012
Todd Burch Congrats! When did your truck leave? Do you know where else he was headed? (Trying to find out if that's my truck!)
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Sorry to hear that Mark...hopefully they find it soon! (Maybe the truck driver will call out of the blue when you least expect it!)
Isn't it frustrating seeing people with reservation numbers many thousands higher than yours driving around in their cars? I've been grumbling about it a lot here lately--it's ruffled many feathers--although I'm happy for the owners!�
Dec 26, 2012
Krugerrand Been there, done that...not with a Tesla, but with another car I had shipped 3,000 miles. 'They' (whomever 'they' are) lost my car for over two weeks. It happens. In the advanced technological world that we have now, I'm not sure 'how' they lose a car, but they do and it happens fairly frequently.
Try not panic, it'll show up...eventually. :smile:�
Dec 26, 2012
dsmith2189 I've been trying to get a status on my car with no luck. great, they told me they have my check, but where is my car. I can't even get an answer from them if it left the factory yet. When they wanted the check I got several emails and phone calls. now, no response whatsoever.:cursing:�
Dec 26, 2012
MarkR I really appreciate your support and Todd's also. So many aspects of the Tesla product reflect pure genius, but the delivery, sequencing, and some of the communication has been poorly thought out in the extreme.
It looks like they have pressed people with limited training into delivery duties. It appears that the just don't have enough delivery trucks. No one appears to have designed a functional logistics program to track the delivery process. My guess is that my car is sitting in a transit lot near Los Angeles while someone tries to figure out how to get it to Arizona.
One of my bigger fears is that they have no motivation to get it to Arizona because it is paid in full and TM may consider it "delivered" when it's put on the truck in Fremont. The only fear that it bigger that this is my concern that some of their decision making reflects a lack of ethics, rather than just incompetence - consider the plight of the early adopters with 40 & 60kWh batteries.
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I'd suggest talking with the Delivery Experience team and ask for a supervisor if the line staff can't come up with an answer that satisfies you. There has been a lot of speculation that TM is looking for easy deliveries at year end - frankly, shipping a car to Hawaii has got to be more challenging than sending an S to San Jose. It's got to be infuriating (maybe scary) that Tesla went silent after they received your final payment.�
Dec 26, 2012
Krugerrand It's entirely possible that someone messed up and is trying to cover their butt. It's also entirely possible that they're just running ragged to meet investor goals and it's an honest-to-goodness mistake. And all sorts of other possibilities.
We can always imagine the worst scenerio, but it rarely is even close to that.
Hang in there. You'll get your car. Just keep contacting them and asking if they've got an update on your car - You know, the one I paid for in full last week by cheque #0457, dated Dec 16th, 2012? Making a joke of it sets the other person at ease and keeps everybody cool even when underneath you might be hot. Hey, Mr. Tesla Rep, have you found that my car got sent to Alaska instead of Arizona? Do you think the trucker took if for a joy ride over the weekend and smashed it up?�
Dec 26, 2012
brianman So this is what a "whited out" Model S looks like.�
Dec 26, 2012
dsmith2189 From what I have been told delivery logistics are not done by Tesla they are contracted to UPS.�
Dec 27, 2012
MarkR I have a hard time believing that UPS is contracted to deliver all of the model S's. UPS is famous for their logistics talent, being about to track items, and projecting delivery dates.�
Dec 27, 2012
finout Hi Steve-
I am in Denver, Colorado. We opted out of the Panoramic roof because are sunroofs have made cars unbearable in the summer. Like you, we get days over 100F - but the sun here is so strong that the AC on a couple of our cars with sunroofs couldn't keep up. We can't do black leather either - my wife got a second degree burn on her leg in her old Saab convertible when we left the top down and she got into the car wearing shorts.
Also, I don't fit into the back seat with the Pano roof cover pulled shut!
We plan on spending a lot of time at our place in the mountains, where the sun is even more powerful (10K ft above sea level) so I reluctantly opted for body color roof.
And yes, it does look cool with the solid roof - we are definitely enjoying the car. However, with highs in the 20s these past 3 days, I do wish they had the winter wheels in stock.
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I can verify first-hand that UPS is doing Tesla's logistics - at least they were as of a week ago. My theory is that as they ramped up production to 10x what it was during the first couple weeks, just like Tesla couldn't keep up with Delivery Specialists, UPS couldn't keep up with trucks. I think everyone was surprised that the factory actually ramped up so fast. Tesla became a victim (briefly I hope) of their own success.
They are making a company-wide grueling push to get to their 3K car goal for 2012, and they'll be pushing it right to the limit on NYE to get there. People I've talked to at Tesla are all working 10-14 hour days right now and looking forward to a new year break.�
Dec 27, 2012
MarkR Glad that you got your car - I can easily believe that Tesla has contracted with everyone they can find to deliver the cars, including UPS. If UPS were involved in the delivery of my car, I'd think that Tesla could determine its present location and expected delivery date. Maybe UPS is just overwhelmed by Tesla's needs or maybe Tesla has contracted with some carriers who have weak logistical systems. They will figure it out in time.�
Dec 27, 2012
MarkR Just got some clarification regarding the role of UPS in the delivery of the cars. UPS is apparently handling the logistics related to delivery, but a variety of carriers are doing the actually deliveries. Once the car is in possession of the final carrier, things go blank until delivery.
Garrett at Tesla DE was able to track down the actual driver's phone number, but the driver didn't answer his cell phone. Then I got the following message, "The driver has indicated that your car will be delivered tomorrow, but he'll give you 48 hours notice. Huh?�
Dec 27, 2012
dsm363 Why do the drivers refuse to answer their phone? I realize they may not be allowed to talk on the phone while driving but you think they would respond once they parked. Also, all trucks have GPS transponders now (I thought at least) so their parent company can see where they are. I would think UPS or Tesla could call the shipping company's dispatch and get an update or be able to track the GPS on the car itself.�
Dec 27, 2012
brianman Did you take a picture by chance? This is the first I've heard this actually exists.�
Dec 27, 2012
Lyon 2nd. I was under the impression that the roof cover was scrapped because test drivers at the first few Get Amped events reported it to be unnecessary given how well the pano roof blocks the sun's heat.�
Dec 27, 2012
bonnie Anyone taking factory delivery over the next few days (Thursday 12/28 or Friday 12/29) & have room for two guests (me, my son)?
PM me if you have room ... he'd love to see the factory.�
Dec 27, 2012
PattyChuck Just want to say, I've spoken with Garrett and also had some email transactions with him, and he is about as polite a customer service rep as you could get. I called a few days ago and I was hot due to Tesla's less-than-stellar communication record. His demeanor and communication style immediately tempered my aggravation, and even though he was unable to give me the information that I wanted to hear, he told me what he could and I felt better. Either they have an excellent CSR training program, or he's just a natural, but hats off to Garrett!�

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