Oct 19, 2015
jstoneman It's Monday Morning......Do you know where your Model X is? Maybe they'll start building some cars this week?�
Oct 19, 2015
Mark Z IMHO, mine is waiting in the wings, as rolls of aluminum, plastic pellets, thousands of completed batteries, containers of Signature Red paint and parts in the warehouse.�
Oct 23, 2015
Chickenlittle of course you will get two cars�
Oct 23, 2015
Vger Back to the Future??
I just checked My Tesla again to verify my RN#, since I had just updated and cleaned up my data on ModelXTRacker.
What I saw in the status field quite surprised me (red oval)!
Since they say they will contact me according to their date of reservation, they should have done that quite some time ago. :wink:
Seriously, I assume this is a glitch or placeholder for those of us in Canada who have no idea how long we are waiting!�
Oct 23, 2015
Paul Carter I think its more of a programming bug for a missing (null) date, seen a few system misbehave when its required, but null. So you might want to let them know about that so you don't fall through the cracks.
Mine has a date of 2/22/2012 (this is the date I guess my cheque cleared), but I got my sequence # on 2/10/2012
�
Oct 23, 2015
CmdrThor Does anyone else who has a normal production reservation have a new payment block on their My Tesla page?
I'm not sure how I would apply for lending or leasing without knowing the price of the car ...�
Oct 23, 2015
Paul Carter Yes there are multiple reports of this on the TM forum.�
Oct 23, 2015
goneskiian Yup. Noticed this last night on my page. They are presumptuous aren't they?�
Oct 23, 2015
Vexar Vger:
the most likely cause is that your use of Year-Month-Day arrangements befuddled someone's programming, because it was expecting M/D/Y arrangement and any other would not be handled. Somewhere in Palo Alto, CA, a Tesla Motors web programmer is being denied his free Mountain Dew for a week. If by some stretch of the imagination, you did go back in time, and can do it again, I'd like to send you $10,000 to put on some stocks for me.
�
Oct 23, 2015
Opti-Abe Been reading in the Model X section. This made me wonder, are any Model Xs gonna be delivered this year?�
Oct 23, 2015
goneskiian According to Tesla all the signature reservations. That is ~1200. I would wager some of those defer or cancel though so perhaps some of the production reservations will get theirs too.�
Oct 25, 2015
Cosmacelf FWIW, I was talking to a Model X product specialist today (Sunday, the 25th, they work long hours there in Tesla HQ), and she confirmed that they still expect all Signatures to be delivered by year's end.�
Oct 26, 2015
Alec Unfortunately, not looking like they'll all get delivered. See thread called Signature delivery now mid/late January
Signature delivery now mid/late January�
Oct 26, 2015
scottf200 Waiting to see if long time posters report having Jan delivery vs 1st time posters.�
Oct 26, 2015
MrBoylan Yeah, both of the "January delivery dates" for sigs were from first-time posters. Similar posting styles. Would be great if the mods could check IP addresses to see if these are legit.�
Oct 26, 2015
mzpolo Are we really expecting more than a few hundred cars in the first 6 to 8 weeks?
http://www.teslamotorsclub.com/showthread.php/56368-Signature-delivery-now-mid-late-January/page2?p=1212489#post1212489
I would have to say expectations have to be adjusted if we think the cumulative total of model X deliveries will be more than 700ish at the 8 week point after first signature delivered.�
Oct 28, 2015
demetri Just got vin sig 774!! Friend got his in the 800's. Looks like we will get sig's delivered this year.�
Oct 30, 2015
biotweak Total +1 on this one!
�
Nov 9, 2015
SCModelX Heard of a delivery...
Was as at a Tesla store yesterday, (testing autopilot on S, waiting for my X... Refined, intuitive.... Amazing, really) and my salesperson said that they were aware that a Model X was delivered Friday to a high up employee. So, if true, a trickle is occurring...�
Nov 10, 2015
DaveT Maybe another Founders edition?�
Nov 10, 2015
goneskiian Has to be since both Sig #1 and #2 both post here and neither have confirmed delivery dates. Well, OK, bonnie is #2 and posts more often than #1 and says she doesn't yet have a date so we don't know FOR SURE #1 doesn't yet have a delivery date. ;-)�
Nov 12, 2015
EVger Today, I received the first substantive news from Tesla about my reservation in more than two years. (I hold reservation #5xxx.) In response to my email to Tesla regarding the charging capacity of the Model X, I received a telephone call from Tesla. I was informed that I would be asked to configure by the end of the year and that a vehicle would be available for me to test drive in Florida prior to that time. "Production" models are expected to actually start to be produced starting in January 2016.
It�s hard to take Tesla's stated time line seriously, but they have now created some real expectations for me. I have some concerns about the windshield, doors, seats, etc. so I�m anxious to get some actual exposure to a Model X.�
Nov 12, 2015
dirkhh Interesting - I'm not far behind you (could be 1200, could be 250... your number is a bit vague) and I haven't heard from them, yet.
I don't believe for a second that they'll start producing Pxxxx reservations in January. They haven't started with the Sigs and if we have learned anything at all is that they don't understand how the "calendar" works.
But I'm very happy that they are so confident that cars will be available to test drive prior to configuration for people with >5k reservation number. My guess is that Portland will be among the earlier stores to get a Model X test drive car, so having that at some point in Q1 (which is "end of the year" in Tesla speak) is nice.�
Nov 13, 2015
xetalset OK, the Tracker is great, but as a Sig Res. holder I am seeing NO discussion or direction from Tesla about progress, how many cars are in production, nada. I realize it is a no win position for them, but I seem to remember with S we were informed about five a week, then five a day and Tesla kept us kind of informed. Did I dream this?�
Nov 13, 2015
timf The difference between then and now is when Model S was introduced, that was Tesla's only revenue generating product. Therefore, it was important to show investors progress towards completing sales. This time around the Model S is a mature product, and they have other projects such as Tesla Energy and drive trains for Daimler, which makes the Model X roll out process less significant. Regardless of how fast they ramp up, it's going to be a small percentage of revenue this quarter. What matters more is that they show they are building several hundred per week as promised by the end of the year in order to allow for expected growth in 2016.�
Nov 13, 2015
vandacca In addition to what @timf wrote, it still feels like Elon and Tesla are trying to under-sell the Model-X. Probably because it's not a product that they can't make money on yet. Also, they'd rather have a Model-S sale right now than a potential Model-X sale sometime in the future.�
Nov 13, 2015
Gwgan I have a high SigX res number. With only a month to go before it will be impossible to get a car to New England from California, the probability of a storm making even that estimate seem generous, and no progress report after two Tuesdays and two Thursdays since November first I am taking a page from Bonnie's book on expectations and hoping for January. The typical mid-January thaw we get in Maine would be a nice time for a road trip. Of course all that extra time will be spent wishing for folding seats and high-speed destination charging additions.�
Nov 20, 2015
KJennerator I spoke with a Tesla sales guy today in Massachusetts. He said the last shipment of cars had a Model X or two on it. They were all headed to New England (CT I think?). He also confirmed to me that there is at least one Model X in New England already.�
Nov 21, 2015
X Fan Given the delays and corporate silence, pictures and reports by new owners on this forum mean more to me than anecdotes from "sales guys".�
Nov 21, 2015
hobbes Agree owner reports would be even better, but happy with any news showing something is happening - thanks for posting!�
Nov 21, 2015
mmccord Where do they do deliveries in CT, Milford service center?. I'm seriously considering diving out there tomorrow to see if there are any x's on the lot. It's only about 100 miles from here.�
Nov 23, 2015
demetri I was in Milford for service last Thursday the 19th and they had 13 S' ready to be delivered, no X's. My guess is that sig's will start next week. A friend in Cali was told to expect delivery mid to late December. I hope they deliver some to the east coast by the end of the year.�
Nov 23, 2015
GordonBremer My Delivery Specialist has seemed quite thorough in checking with the factory when answering my questions. The latest: "... it�s our intention to build and deliver Signature Model X�s by the end of the year."
I am VIN 00429. Sounds like all Sigs (that get configured) will be delivered in 2015.�
Nov 23, 2015
Blastphemy Considering Tesla hasn't been able to build much of anything in two months when it comes to the Model X, it'll be interesting to see whether the factory can suddenly build 1,250 cars in one month (with Chanukah and XMas potentially subtracting useful days). I have very strong doubts.�
Nov 23, 2015
MrBoylan Not how I read it. The word "all" or even "most" is missing. They could meet the stated goal by building and delivering 2 Signatures by the end of the year. Well at least Bonnie should get hers in 2015!�
Nov 23, 2015
FredTMC Ummm. We don't know how many MXs they've already built but we have evidence from various sources that some are built
we also know that tesla inspects the crap out of the first cars.
Some evidence:
- test track sightings
- 6 seen in final inspection area
- some DS telling owner their car was heading to paint shop�
Nov 23, 2015
Blurry_Eyed This is my latest theory on Model X production: Tesla is trying to make sure that they hit their guidance on vehicles delivered in the 4Q. They have been furiously cranking out Model S production on both lines (My speculation). So both the old production line (Model S only) and the new (Model S and X capable) are running, focused on Model S production. As soon as Tesla is confident they have produced enough Model S cars to reach their 4Q numbers, they will focus on tweaking line 2 on X production. They can still push through some Model X cars through Line 2 (again, just my speculation) during off hours or possibly weekends to keep programming and training the robots and various parts of the line to get ready for full X production which would fit the facts that some cars appear to be in production and are in various states of build/inspection. But they can't afford to slow Line 2 down until Model S production has reached a point of filling their 4Q numbers.
If you look at the original referral Model S referral program, Tesla said that it would end October 31st and people who were eligible would be able to get a Founder's Model X. So that indicates to me that Tesla all along knew that the main production line would not be spooled up for X production until sometime in November or later.
I hope that the Model S production has reached the point where Tesla is confident in their guidance and they can basically stop Line 2 and focus on getting it up to speed on X production. (Again this is all speculation, but the theory seems intriguing and sound to me.) This would also kind of fit Elon's statement in the 3rd Q earnings call that he expects that the factory will be producing several hundred Model X cars a week sometime in December.�
Nov 23, 2015
Blastphemy "evidence" that "some" are built. Gotta love it. You're definitely an optimist! :biggrin:�
Nov 23, 2015
landover I was at the Highland Park IL SC tonight and they said for sure one MX was delivered at the Grand avenue SC!�
Nov 23, 2015
timf That would be mtebbe's which is well documented.�
Nov 23, 2015
felixtb This was a pretty funny change on the Suisse web page today! After the sequence number was taken out in the US you got an order date.... In Europe we were just reminded that the cars would be configurable when our turn would come........ So Now they have aligned this with the US and added the date..... but which date??!!!!
�
Nov 24, 2015
vandacca Probably a bug with the backwards date format that the US likes to use (mm/dd/yyyy rather than dd/mm/yyyy).�
Nov 24, 2015
gjunky Having lived on both sides of the Atlantic, they are both backwards. We should all be using YYYY MM DD
(I left the separators out on purpose as that could become another argument)�
Nov 24, 2015
MorrisonHiker January 1, 1970 is known as Epoch Time or Unix time. Most databases use epoch time to keep track of the number of seconds that have elapsed since January 1, 1970.
It's not a problem with converting a value between international date formats. More likely, there was no datetime value saved in the database for the reservation (or the reservation date was initialized to the minimum value and no actual value was saved to overwrite it) so it is displaying January 1, 1970.�
Nov 24, 2015
felixtb Wow nice of you guys to all analyze all this. There was a reason for the wink at the end. Fun but of course a bug! Viewing from the US site shows the correct date and all so no real problem with the basic underlying info..... Just kinda funny.
�
Nov 24, 2015
mrdoubleb Ah, getting all nerdy on us! You just can't stomach the fact, that someone has been standing in line for a Model X for 45 years?! Just ask some of the reservation holders and they will confirm it sure feels like it. :tongue:�
Nov 24, 2015
felixtb
Kind of a nice joke on Tesla's part, kind of recognizing that a few of us have been waiting longer than normal...........:crying:�
Nov 25, 2015
PoweredByRain Actually YYYY-MM-DD is an international standard. Dashes, not slashes, according to the ISO. ISO 8601 - Wikipedia, the free encyclopedia
Back at the time of the Y2K silliness, I thought the world would learn and start using 4 digit dates. I was far too optimistic.
As for waiting since the start of the UNIX epoch - it only feels like it's been that long.�
Dec 1, 2015
Blastphemy Still believe Tesla has delivered more than about 15 Model Xs in the past three months, and that we're going to suddenly see 1,250 Sigs delivered this month? lol.
Neither Kenneth nor Bonnie have reported being given a firm delivery date for Sigs #1 and #2 (let alone anyone with a higher reservation number). That means first deliveries are at least a week away, leaving only three weeks left to churn out an average of 400+ per week to get all Sigs out by December 31st.
Considering Tesla has only managed to average one delivery per week since the reveal, it's more likely Sigs #1-10 will be delivered on December 23rd (just before Xmas) and then maybe we'll see some more Sigs in January.
I hope I'm wrong, but I haven't been so far.
�
Dec 1, 2015
Mark Z Maybe they are completed and being stored in the old Solyndra building for a media/delivery blitz.�
Dec 1, 2015
anticitizen13.7 15 units in 2 months is terrible by any metric, given that Tesla stated that the Model X ramp would be much faster than the Model S ramp. Eds' prediction was around 100 units (lol) shipped in 2015. I guess we'll see if Eds was correct.
If vehicles were completed, their owners would have been notified. One possibility that others raised is that the cars are being mostly built (save for 1 or 2 components, like the 2nd row seats) and put into storage so that they can quickly be completed once the rest of the parts arrive. I am sure that it is not going to be a very merry holiday season for whoever is working on Model X right now.�
Dec 2, 2015
dirkhh and with this we'll soon find out that Eds was overly optimistic...
:facepalm:�
Dec 2, 2015
goneskiian Or the reports that they are going to do a huge push of X's in a week or two are true and we'll see 1000 produced and hundreds delivered.�
Dec 2, 2015
SCModelX This is interesting to ponder: From an email from Tesla Tour Department a couple weeks ago. They said they could do November and after January 4th.
"Due to the high volume of Model X deliveries scheduled for the end of the year, there are no tour seats left in December".
I certainly like the sound of that�
Dec 2, 2015
xetalset My DS says all of his cars are stuck at the same place in the production line. Where that is is anybody's guess, but I cant help but think Wall Street will have a heavy impact on getting these cars out ASAP.
Logistically these guys have learned how to ship cars...so, if there are 1500 Sigs ready at some point, (if that is what is happening), then it would not be a huge problem for Tesla to ship the hell out of them...if not just for the sake of Wall Street,,,,,and us of course.�
Dec 2, 2015
SCModelX Yes, they can produce and/ or deliver over 1,000 Ses a week. So it seems realistic they could do at least that many Xes. With the email from the Factory Tour department above: If they are doing 1000+ S's/week with plenty of space for tours to be scheduled, why can't they do tours in December? Extra deliveries? And, lastly, if they a high volume of Model X deliveries scheduled, why hasn't anyone been notified? (or maybe they have with NDA's)�
Dec 2, 2015
tedsla @SCModelX, I got a similar response when I requested a tour in December. They did the same thing last year with a push to deliver cars. We stopped the factory last year on Saturday, December 27. They had a tent full of MSs all decorated with red scarfs wrapped around the head rests. They were pumping out as many per-year-end deliveries as possible. The customer support staff was "all hands on deck" for deliveries.�
Dec 2, 2015
scottf200 ChangeDetection saw that "events" was taken off the menu bar in the past day or so.
Image: http://i.imgur.com/HBh6kIl.png
�
Dec 3, 2015
nienco2 Not sure how I'd feel if I was one of the Sigs getting a much delayed, totally newly designed vehicle rushed out to make a year end number. Kind of glad to have the time to see any bugs get worked out instead of being a beta tester :smile:�
Dec 16, 2015
Blastphemy Everyone who doesn't get his/her Model X delivered by December 31st who is buying (instead of leasing) will have to wait 'til 2017 to get the $7,500 Federal tax credit applied.
Thanks, Elon.�
Dec 16, 2015
scottf200 I'm not please about it either. Picked up our all new 2nd gen 2016 Volt yesterday. It was late as well though ... by ONE week, however!�
Dec 16, 2015
aija SigX 649 This is probably my biggest gripe with regard to the delays! Will sting for a while!�
Dec 16, 2015
vangogh
Californian's also lost their $2500 california incentive....�
Dec 16, 2015
dwebb66 My understanding is that you still get the $2,500 in California if you make <$250,000.�
Dec 16, 2015
bonaire No, you adjust your work place's paycheck witholding. You can reduce federal witholding by 650 per month through the whole year. You can also reduce it by 1000 for 7 months if you wish and if your HR department will work with you.�
Dec 16, 2015
CmdrThor Exactly. The IRS gets your money throughout the year one way or another. Whether that be through W2 withholding or estimated taxes. It's up to you to have the proper amount withheld. If you have too much withheld (i.e. you are expecting a $7500 credit but you don't account for it) you are giving the government an interest free loan. If you have too little withheld, you have to pay a penalty. If you have just the right amount withheld, you win.
I had my withholdings adjusted for 2015 for the LEAF I purchased in March, so it will be easy for me to just leave everything the same to take the credit again in 2016 for Model X.�
Dec 16, 2015
favo Everyone who is getting a Tesla is getting one of the best cars in the world.
Thanks, Elon.
(Glass half-full perspective.)�
Dec 17, 2015
scottf200 This is only done through a W-4, correct? So if 0 deductions doesn't do it can you enter a negative/- number on this line "Additional amount, if any, you want withheld from each paycheck"?
Looks like there are several calculators out there to help with this. w-4 calculator - Google Search
W-4 form: https://www.irs.gov/pub/irs-pdf/fw4.pdf�
Dec 17, 2015
CmdrThor Yes, it is the W-4 form, not W2. I don't think you can put a negative number in additional amount you want withheld. But increasing your deductions reduces the amount withheld. In order to reduce my withholding enough to cover the $7,500 credit I had to put in something like 10 deductions.�
Dec 17, 2015
Mark Z I wonder how many reservation holders did that in 2015, thinking that their Model X Signature would be delivered by the end of the year?�
Dec 17, 2015
scottf200 I think you get have to pay a penalty if you underpay (and is varies a lot from the previous year) ... not that I've ever experienced that�
Dec 17, 2015
dirkhh If you underpay by more than 10% then you could end up with a penalty or under certain circumstances be forced to do quarterly estimated payments.
There are provisions in the law that allow the IRS to waive the penalty if there are external circumstances that could be seen as mitigating ("casualty, disaster, or other unusual circumstance"). I'm sure the non-delivery of a Signature reservation falls under "disaster".�
Dec 17, 2015
MorrisonHiker I think people would only do this if they make their purchase early in the year and don't want to wait until the following year for the $7500 tax credit. If you expect the car to be delivered at the end of the year, it's probably better to just wait a couple months and claim it when filing at the beginning of the new year.�
Dec 17, 2015
Warrenbonz lol :smile:�
Dec 17, 2015
vangogh Bonnie just reported she is picking up SIG #2 this week-end.....WE HAVE MOVEMENT�
Dec 18, 2015
scottf200 Anyone heard of 6 seaters being available/deliverable?�
Dec 18, 2015
Cattledog Got an e-mail today that our six-seater was in production. No other info as to completion or delivery. Sig VIN 700s.�
Dec 21, 2015
bonaire You can send a $7500 estimate check to "catch up" within December - I think it can be done online. Then you're all set. If you don't have the ability to send a 7500 check, you shouldn't be buying a Tesla�
Dec 21, 2015
tide Was just asked to pay... how long to get a delivery date after that? 1-2 weeks?�
Dec 21, 2015
FlasherZ You get asked to pay when your DS gets around to finalizing things. It doesn't have a tie to delivery dates, except very loosely (you're guaranteed to get it before it's delivered).�
Dec 21, 2015
Mark Z Remember the Personal Delivery days when the check was written after the car was delivered to your home, the DS explained the controls and before the key fob was handed over?
Ah, the good old days!�
Dec 22, 2015
FlasherZ In my case, the transport driver pulled onto my lane road and unloaded a still-wrapped (mummied) car, and the DS flew down from Chicago to meet us and walk us through it. We unwrapped Tessie in my driveway:
In my case, I had already done a wire transfer, so we eliminated the need for a check. When it had a couple of issues, they flew someone out from California to work on it.
Some different days then - some better, but some quite a bit less mature than today.�
Dec 22, 2015
Lyon Those days didn't last long. My dad got his Sig in October 2012 and it was delivered as described. I got my production on January 4, 2013. It was dropped off by a flatbed driver not associated with Tesla without any paperwork and without temp tags. The driver of the tow truck handed me an envelope with the keys and a basic manual and said goodbye.
I had to drive a different vehicle to the DMV to get a trip permit so I could legally drive it. Fortunately I had gotten the VIN beforehand and had purchased insurance so the DMV had all they needed. Did I mention it came at 3:30 on a Friday?�
Dec 23, 2015
Cosmacelf I got the call today! Sig vin #22x, could have picked it up as soon the 26th at the factory, but will have to wait until the 30th. I'll do a factory tour, then drive it home. Can't wait!�
Jan 17, 2016
Paul Carter Version 1.4.0
A few tweaks went live today.
- Some design changes with latest stats on the dashboard (now live instead of manual updates)
- VIN Assignment and Delivery Stats added (new section)
- Model X Production and Delivery Statistics by Quarter line chart added (will be updated once per quarter)
Cheers
Paul�
Jan 17, 2016
pvogel Thanks Paul! Nice work.�
Jan 17, 2016
Paul Carter Thanks.
Also if anyone has any suggestions for the dashboard, reports, graphs, etc... please let me know. I've finished up another project and now can dedicate some more time to the tracker.�
Jan 17, 2016
pvogel Design ramp going through to current date would be cool.
I'd love to see a line graph of cumulative # with Vin assigned, delivered, etc. (as opposed to the current bar chart) perhaps on the same graph as the officially reported numbers graph, that should give us some sense of the scaling of tracker data with official data.
Peter+�
Jan 18, 2016
EboMike Would be interesting to create a report that tries to make sense in which order cars are being batched. I'm not sure myself what the best approach for that would be - maybe a first step would be to sort all vehicles by the date on which the VIN was assigned (we could try other dates as well). With this list, we could aggregate the orders maybe on a per-week basis with checkboxes that indicates which options to consider, like:
[X] Drive train [X] Battery size [X] Paint color [ ] Sub-zero package [ ] etc...
Week 50 2015:
2 P90D Obsidian Black
1 P90D Pearl White
Week 51 2015:
1 P90D Pearl White
Week 52 2015:
3 P90D Titanium Metallic
1 P90D Obsidian Black
1 P90D Pearl White
And here the same report again, but this time we don't check the "Paint color" checkbox:
[X] Drive train [X] Battery size [ ] Paint color [ ] Sub-zero package [ ] etc...
Week 50 2015:
3 P90D
Week 51 2015:
1 P90D
Week 52 2015:
5 P90D
This may be completely pointless because we have a very small dataset for vehicles in production, so I don't even know if this is worth it.�
Jan 30, 2016
Paul Carter This is a set of reports and graphs in the plans. Similar to some of them that are done for the Model S tracking.
- - - Updated - - -
A few changes have been made recently.
Current Version: 1.4.2 (January 28, 2016 18:49 Pacific Time)
Enhancements and Features Released
- Highest VIN Assignment and Delivery Dates by Edition Updated
- Added Variant: now Highest VIN Assignment and Delivery Dates by Edition/Variant
- Interior - Seat Options and Finishing and Lighting now merged to Premium Upgrades Package
�
Mar 4, 2016
Paul Carter I'm looking for a volunteer to help take over the tracker. Its build based on AdminLTE, an open source admin dashboard & control panel template theme. Built on top of Bootstrap 3 and lots of other open source goodies. The backend is PHP/mySQL. The code is in good shape, easy to admin via an admin dashboard and mySQL via phpMyAdmin. The next stage is to flesh out the graphs and reports. The data is just starting to flow as the ramp appears to be coming along. I'm still around and available to help, but rather see someone take it over who is more passionate about the Model X. I've decided to take a new direction in my life in which the X won't be needed anymore.�
Mar 4, 2016
Darryl Paul I will send you a private regarding the Tracker.�
Mar 6, 2016
Paul Carter Thanks Darryl for join us!
Darryl will be helping with support and data quality. Again thank-you so much for joining the community support team.�
Mar 7, 2016
Festerfeet Hi Paul and Darryl
I tried to log into tracker today but had forgotten password, asked for a password reset, email received but the link brings me back to the request reset of password page.
Am I just being incredibly stupid (occam's razor suggest this is so), or is there a problem with password reset?
Thanks, and apologies in advance if it is me!�
Mar 7, 2016
Paul Carter After last nights maintenance I tried resetting my password and it worked. PM me your email and I'll check for you. Some accounts were purged (those who registered but never validated their account).�
Mar 7, 2016
Darryl I was originally scheduled to take delivery of my Model X P90D with ludicrous mode in late January but it was delayed because of an electrical module which had to be replaced at the Orlando SC. It took them three weeks to fix the problem
They rescheduled for mid-February. In February during delivery I had inspected the car and found some really minor issues therefore I signed all of the paperwork while they took the car to the shop to fix the issues I had found. Most of the issues were related to molding not properly secured and one scuffed panel in the the third row of seats. I had finished everything but writing the check when they came back and said they had found a cracked charging port and I would not be able to take delivery. I was really disappointed after already being delayed three weeks. I was suppose to be taking delivery of one of the first Production P90DLs made.
My Delivery Experience Specialist (DS) called me last week and said the port and everything else had been fixed. I had also sent them a list of things to check out that I may have not found by just looking at the car, like leaking falcon wing doors and air leaks around front doors. My car was one of the first to come off the production line therefore I wanted to make sure there were no other issues like others have reported on TMC forum. They set the delivery date for Thursday, March 10th.
Today I got another call from my DS, I was sure when I saw where the call was coming from something was wrong. I was pleasantly surprised when they said I could pick up the car early, tomorrow, Tuesday, if I wanted. Of course I said yes. After I pick it up I am taking it to my Detailer to have pain decontamination, clay bar treatment, paint depth and integrity inspection, paint correction and polish. Then they will apply Xpel Pro to front third of car followed by Crystal Serum on whole car along with treatment on carpeting, leather, interior molding and they are going to apply Xpel to the back of the seats. (the back of both the front row and second row have a finish which reminds me of a black piano, very shiny. All it will take is a child kicking it with their feed or just even finger prints leaving marks.). Therefore it needs something to prevent scratches and marring.
It will take about a week for the Detailer to complete this work. Once I get it home I will be applying two coats of EXOv2 ultra to all exterior services. This will add a whole additional level of shine. I have had many comments, some very negative, regarding why have a Detailer do this to a new car. If you ever have a chance to compare a car with this type of work done to a car right from the factory you will understand why it is worth it. Unlike when I had to work, I now usually keep a car at least three to four years. My cars always look brand new just like they have come off the showroom when I go to sell them years later. (Several of you have asked for a recommendation on the Space Coast. I haven't found anyone else I trust locally and have to go to Orlando. I will provide their name and number once I make sure they still do a great job.) Whether my DS opinion is right or not she indicated the paint they have to use at the Tesla factory California doesn't leave as a hard coat as most people are use to. She recommended a wrap for the front bumpers, fenders and mirror. She said if she was buying a Tesla she would be having the work done. Of course I had already arranged for the work before she even mentioned it.
Wish me luck on my third attempt to take delivery.�
Mar 7, 2016
Waldek @Darryl good luck tomorrow! Waiting to hear that all went smooth this time!�
Mar 8, 2016
Mark Z @Darryl: Enjoy your Model X. Take extra time enjoying the drive before visiting the detailer.
Look at the manufacture date on the door sticker. That will help with knowing how long the paint has been on the vehicle.
All the best and may you enjoy years of safe driving pleasure with Model X.�
Mar 8, 2016
hobbes Good luck on your delivery, may the pain from waiting so long go away! And post some pictures, sounds like the car should look spectacular with all the treatment it gets.�
Mar 8, 2016
CTH1 I am bummed today. We finalized our order in early May and it is for a loaded p90D. I looked at the source code for "estimated delivery" and it has been changed in the last few days from "Late March-April" to "Late April-May". My Vin number is in the '900s.
They must not be close to the 250 units a week they were planning to reach this quarter. Had the charger installed a month ago. I could have waited for another 2 months at least. I am not happy.
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Sorry for the premature submit
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For some reason my correction of the date the order was finalized from early May to early January did not take. One more time....�
Mar 8, 2016
CTH1 Here is the note we just sent to our DS.
"I just made the post below on the Tesla Motor Club Board. You should know about it as well.
"I am bummed today. We finalized our order in early January and it is for a loaded p90D. I looked at the source code for "estimated delivery" and it has been changed in the last few days from "Late March-April" to "Late April-May". My Vin number is in the '900s.
They must not be close to the 250 units a week they were planning to reach this quarter. Had the charger installed a month ago. I could have waited for another 2 months at least. I am not happy."
The amount of time we are willing to wait for a car we are likely overpaying for is not infinity. At some point we are going to tell you guys to get lost and return our money. At a minimum, a well run company would make sure they were communicating well with their customers. We have ordered cars before from BMW and the US manufacturers and we have always had good visibilitiy into the production process.
We live in Naples and leave the area in early May.
If you can't give us some better visibility into the production process and delivery date, let's cancel the order."
--�
Mar 8, 2016
vandacca Thanks for sending Tesla this Email. Tesla's next step will be to remove the Java Script estimation date, so that everybody will have even less information. I don't like writing negative posts, but you sound like a self-entitled child. That date was never a delivery promise, they hid it for a reason. It's called "estimated delivery" for a reason. Your date has slipped by one month and you're threatening to get your money back? If you cancel your order now, you will most likely lose your deposit and not get a car.
You could have chosen a different option, which is to think of Tesla as a respectable person and work with them to find a solution. Explain to them your predicament, and see if they can do something to help. For example, they can deliver to a different service center, even in a different city. Or they could arrange a special delivery vehicle directly to your house. Being combative with people will not encourage them to go the extra mile to help you out.�
Mar 8, 2016
CTH1 We all have different expectations from those we do business with. Mine are pretty basic when I show good faith and attempt to spend $140K for an auto.
If I cancel and Tesla doesn't return the money, I am willing to spend many times the deposit in legal fees to get it back to make my point. Tesla will also need to spend many times that deposit to keep it. I look at myself not as a 66 year old self entitled child, but rather someone who proceeds on good faith until he has reason to believe he is not being treated fairly by the other side, ie, Tesla is not living up to what I believe was a reasonable set of expectations for a basic level of communication when we ordered the car.�
Mar 8, 2016
pvogel The contract you accepted was pretty clear. Once your order confirms cancellation is forfeiture of your deposit. I guarantee they can show why cancellation is a 5K cost to them and your small claim in court won't take them but a few hundred dollars to defend and win.
Show me where your expectations for constant communication or accurate information in *hidden* web content was set.�
Mar 8, 2016
vandacca Tesla has no idea of the personal lives of its reservation holders. They are focusing all their energy in trying to get problems figured out so that they can get as many cars out to customers as fast as they can. If you have a very specific issue, first make them aware of it and give them a chance to make it right. It's totally unfair to do otherwise.�
Mar 8, 2016
CTH1 I have bought many new cars, and had many built to my specifications.
But it is clear you don't know how a law suit here would work. It would not be in small claims court and not for $5,000.
Maybe the people who post here are much more enamored with Tesla than I am, and I am out of place.
So with that I will stop making posts. I will say I have gotten a lot of good insights here and some of you have been very helpful. Thanks for that.�
Mar 8, 2016
pvogel Did you have a sig X reservation? Otherwise your deposit is for $5000 and that's what you would lose and that's the loss you could claim, unless you want some BS mental distress or had I known then I would have made a different decision and not making that different decision cost me $X and here's the proof of that...
Still a lame thing to do. It's the kind of thing that's been done before (the Dr with an early S who sued under lemon laws) and generally leads to you getting your money but being blacklisted from future business with Tesla.�
Mar 8, 2016
CTH1 One last post, Tesla has gotten back to us and have indicated our car will go into production this month and then take 10-14 days to complete. So they are doing what I would think a good company would do after a note like mine. I founded a technology company in the early eighties that became successful and went public in 1995. So my expectations for good customer service are based on the expectations that our customers had from us and that we tried our best to provide.�
Mar 8, 2016
Darryl Still waiting for car at SC. They said there is software update which is taking a long time and they cannot release car without latest software. Appointment was at 1 and it is 2:50 now.
Back in February I took a picture of the sticker which shows VIN and manufacture date. It showed 01/16. Which corresponds with the date it should have been complete which was January 20, 2016.�
Mar 8, 2016
Paul Carter You can now put the manufacture date in the tracker.
Fingers crossed for you, my last visit to the SC had a similar issue with the update taking forever for the S, so your not alone.�
Mar 8, 2016
Waldek Fingers crossed you will take your baby out of SC in no time�
Mar 8, 2016
goneskiian Congats Darryl! Hope you went home with your X! Or at least it made it's way to the detailer! ;-)�
Mar 9, 2016
Darryl Yes I finally go to drive it 7 miles to the Detailer . I got it about 6-7 weeks after it arrived at my SC and 6 weeks after my scheduled delivery date. They only had one production car to deliver. What if they had 50 or 100 or 200 cars to deliver like some of the Californian SC will be delivering over the next 6 to 7 weeks?�
Mar 15, 2016
Paul Carter FYI: The site move had a little glitch. We resolved the database issue but still having a login issue. The php was upgraded and somehow I can't get the hash checking of the password back up and running. Well at least I know I made it very secure!�
Mar 17, 2016
Paul Carter ModelXTracker.com is back online. There are a few bits left to fix (report filters and export), but users can register, login, add/update records now.�
Mar 17, 2016
MBTesLosAngeles Great to hear. Sucks for those of us who cannot access the site at work due to wacky restrictions. Still really curious to hear if any non Performance customers have taken delivery.�
Mar 17, 2016
Paul Carter Odd its being blocked. I PM'd you something to try, thanks for trying.
Data Export functionality has been resolved.�
Mar 17, 2016
Paul Carter All systems fully operational again. Thanks for your patience.�
Mar 18, 2016
Ryan MF Paul, Site is working well. With one exception that post upgrade there is an SSL cert issue. When browsing from my corporate network only, google chrome will give me an invalid cert error saying that the server could not prove it is modelxtracker.com; its cert is for www.model3tracker.info
My guess is that you have model3tracker.info cert set as the default for the server/ip which is causing the issue.�
Mar 18, 2016
Paul Carter Thx. I'll test at work later when I get there. Both showing valid for me on my PC and iPhone right now.�
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