Chủ Nhật, 25 tháng 12, 2016

Panoramic roof creaking noise. part 2

  • Jun 4, 2013
    Todd Burch
    Are you referring to a seat belt fastener or the plastic sleeve that guides the belt out of the retractor mechanism? The latter is a well-know noise producer, created by the nylon belt rubbing against the plastic. You can diagnose by holding your sholder still with the seat belt on, then slowly moving your shoulder to see if you can hear it.
  • Jun 4, 2013
    Jeff Miller
    The latter. Is this something that anyone has managed to get fixed?
  • Jun 4, 2013
    kinddog
    no... the creak happens in both cold and hot. if anything, it increases as temps rise..

    - - - Updated - - -

    i saw someone put the soft side of velcro tape there. that way the belt rubs against that, there is no friction and therefore no noise.

    (must not look very good tho)

    i'm almost at the point where i don't even care about this seat-belt friction creak. just fix the damn pano roof!!! :cursing:
  • Jun 5, 2013
    Jeff Miller
    Yeah, the pano roof is the worst offender. I'll give some thought to the tape idea.
  • Jun 6, 2013
    smd
    Had my car at the San Rafael SC this week, mainly for the windshield replacement, but also had my pano roof creak addressed while it was there. They put in the shims per their TSB and so far today, no more creaking. Here is the info from my service report.

    -----
    Customer Concern:
    Customer states: Panoramic roof makes creak noises while driving
    Pay Type:Warranty
    Cause:Found creak from panoramic roof.
    Correction:
    Install 4 Shims Between B-Pillar Crossmember and Sunshade Tracks, Back
    Out Panoramic Spacer Bolts, and Move J-Clips
    Applied updates as per SB-13-24-001. Test drove and found noise was gone.
  • Jun 7, 2013
    pete8314
    Judging from the date of the SB, and the actions taken, it's the same thing they did to mine, and it lasted about 3 days before returning. The temperature definitely makes it worse, in the mornings it's slight annoying (~70-80f, car garaged), in the evenings it's beyond annoying (~100f, car baked outside all day)

    I'm booked in for next Wednesday for another attempt to fix, my SC (Dallas) now has a couple of Model S loaners (a P85 and an S60).
  • Jun 7, 2013
    B-Chicago


    anyone know if new cars coming out of production have this issue solved? It seems if there is a SC "fix" for it, they should be doing so upfront on new productions. I'm two weeks away from delivery, so hopefully they solve by then.
  • Jun 8, 2013
    hans
    It's been a week now and the pano creak has not returned.
  • Jun 13, 2013
    Jetson
    Mine has been "fixed" twice. The noises were there the day I got it back. Now I'm waiting... The service department has "reached out to the engineering team for some advice." I'll keep you posted.
  • Jun 13, 2013
    irishstoutaz
    We got our MS on Sat and have heard ours only one time and that was going into a driveway entrance at an angle where there was some definite flex on the car. It was noticable but if it doesn't happen again, I am not agoing to worry about it.

  • Jun 13, 2013
    Duckjybe
    Perhaps service should get some WD40 as my fix a while back is still holding up. No creaks from pano. Just a creak from passenger side dashboard/A pillar. This was possibly caused by dash removal to put in upgraded defrost grills. I sure won't use WD40 there!
  • Jun 13, 2013
    pete8314
    Mine just got fixed for the second time, so far so good, but it took a few days to reappear before. From the invoice:

    Correction: Install 4 Shims Between B-Pillar Crossmember and Sunshade Tracks
    perform SB-13-24-001
  • Jun 13, 2013
    hans
    That's funny. We have Sunshade tracks, but no sunshade. Maybe the shades are delayed because they creak too much.
  • Jun 27, 2013
    pete8314
    Final update from me I hope - 2 weeks later, and in very hot temperatures, not a squeak from the roof, so the second fix does appear to work :)
  • Jun 27, 2013
    hans
    Same here 4 weeks post-fix.
  • Jun 27, 2013
    capt601
    Great news. Maybe I'll run into Costa Mesa service center and schedule an appointment tomorrow.
  • Jun 27, 2013
    Frankrb
    AHHH.....someone else has brought up SUNSHADES again! I am in a serious debate with Tesla over their COMMITMENT TO PROVIDE PANO ROOF SUNSHADE RETRO FIT KITS.

    FOR THE RECORD, TESLA DOES NOT HAVE A DEVELOPMENT PROJECT GOING, AND WILL NOT BE PROVIDING PANO ROOF SUNSHADES!!! I have documentation that says I will get one and George Blankenship actually spoke about the "re-design" several months back, saying the design team didn't like the original solution. Doesn't show much class, IMHO!

    I am having a custom shop design a PANO ROOF SUNSHADE kit for me, because I insist on having that here in hot and sunny Nevada.

    - - - Updated - - -

    PS: Had my pano roof shim kit installed yesterday along with a fix for high wind noise from the pano at high speeds. at the new (almost open) Las Vegas Service Center. Service folks were exceptional and very accommodating. Service Manager Jessica Wilde is a true professional, and will have a great service center soon!
  • Jun 29, 2013
    eelton
    Mine was "fixed" a month ago by the Chicago service center. It's maybe 50% better, but it still creaks.
  • Jun 29, 2013
    ibcs
    Columbus service center fixed mine by installing shims. Three weeks and no creaks at all.
  • Jun 29, 2013
    Al Sherman
    Does anyone know if a Ranger can do this?
  • Jun 29, 2013
    pete8314
    I certainly don't see why not, it's just a few shims installed between the brace/sunshade holder and the mounting point. Nothing more needed aside from a couple of screwdrivers. My post up-thread has some pictures showing this.
  • Jun 29, 2013
    capt601
    That's not good. Wonder if it is truly a fix and others will experience the creaking again. It's very annoying driving the past 5 months with this.
  • Jun 29, 2013
    Blurry_Eyed
    My roof was creaking really badly even after having the first fix done to it (back in the early part of the year) done to it. I took it back to the Bellevue service center this past week for the annual service and they applied an updated roof fix and it seems to have solved the creak. We received the car back on Wednesday and the roof has been totally silent since.

    We're on a long road trip and have been putting a lot of miles on the car over varying road types and temperatures and so far so good. We'll see how long it holds, but it's blissfully silent for now!
  • Jun 30, 2013
    FatSal
    They told me it had to come to the service center because it takes two people to do it. Maybe you could help...
  • Jul 2, 2013
    huntjo
    A ranger did it for me
  • Jul 2, 2013
    DEinspanjer
    A ranger did it for me, but he was very appreciative for a helping hand I provided, mostly holding the flashlight, holding a piece in place, and handing him parts or tools while he was doing the work. It would be difficult for one person to do all by themself.
  • Jul 3, 2013
    EMDoc
    3rd attempt at SC to get this fix...negative.
    I'm going to take the beam apart and try to fix it on my own. Its more of a ticking/cracking noise and not a creak. Driving me nuts.
  • Jul 4, 2013
    capt601
    Not good. I called Costa Mesa service center but was transferred to customer care, and they said the fix works and set up for Costa Mesa to call me and set up an appt time. Sound like various cars it works and some not.
  • Jul 4, 2013
    steve841
    Im throwing it out there again.....

    If you look through this thread .... my 2 ticking sounds were caused by:
    1. Headliner above center rear seat between pano and hatch. Stuff foam in there ...gone.
    2. Pano seal. I used some rubber conditioner (a few times) and ticking there is history.
  • Jul 4, 2013
    EMDoc
    Steve -

    Thanks for the input. I saw your post previously and tried it..but no luck. I had similar issues with my M3 and the seals.
    The sound I'm having seems to be coming whether roof open or closed. So the seals when open would not be making the noise. Will try a few more tricks and report back...
  • Jul 4, 2013
    steve841
    Here's a video ... maybe it will help someone .... headliner ticking..

  • Jul 4, 2013
    Todd Burch
    That's exactly what I have. I tapped on the headliner and found the source of the sound...but...on my car, there's no space to stuff anything in there! I'm hesitant to pull that headliner down to try to get any foam up there.
  • Jul 4, 2013
    EMDoc
    Thanks Steve, will take a look. This forum is fabulous with all the help from members such as yourself.

  • Jul 5, 2013
    Jeff Miller
    The Chicago service center fixed my pano roof tic and the tic from the passenger side A frame about a month ago.
    So far, neither sound has returned.
  • Jul 7, 2013
    EMDoc
    I've definitely isolated the noise as Pete had on page 6, by taking off the plastic and metallic bar. I have the updated vinyl shim fix and the ticking is now much worse from the left drivers side. Have no idea what to do next other than maybe spray silicone spray in there...
  • Jul 8, 2013
    Jetson
    My roof noise is being repaired for the 3rd time. It has been in the shop for over two weeks now. And Tesla doesn't respond to emails or doesn't call with an update. I have never experienced such complete lack of communication from a car company before. How disappointing.
  • Jul 8, 2013
    EMDoc
    Hi Jetson - agree and I resolved the lack of communication by getting in touch with regional and ownership. It will be in the shop tomorrow for the 3rd time and I have isolated the noise for them. They applied foam all over the place last time and at least it helps make it more quiet. But the actual problem is still from the metallic support.
    They are swamped with service and requests...it's hard to be patient but I know they are doing their best. As long as the problem gets solved, I'm ok with it. Even if it requires a bit of work on our part...
  • Jul 11, 2013
    Jetson
    Hey EMDoc, this 3rd repair is still on going. It will be 3 weeks in the shop for this repair alone. The car has now spent over one month in the shop total and I have only owned it for four months. And they can't even return emails or calls?? I am not OK with that. So far, their customer service is worse than the cable company - at least they call you back. But I guess as long as their stock keeps going up they don't care.
  • Jul 11, 2013
    EMDoc
    Hey Jetson - I spoke with my buddy who dropped off his MS last week and they told him it would take 4 days (been more than 10). He dropped it off at the Santa Monica center. I will be taking mine to the SD center on Monday or Tuesday since at least I was able to demo the noise to the techs yesterday. I found out that the Santa Monica center is going to be expanding and they are really behind at this time. They are trying to deal with a large backlog and they know that service needs major improvement. They are hiring as are most other centers. Even the SD center is progressing nicely.
    My car is not completely fixed yet and I expected some of these things with being an early buyer. Hang in there. I do agree that communication (lack of) is such a big deal. Agree with the stock...but I think they do care but are really far behind and scrambling...


  • Jul 12, 2013
    MikeC
    The brother of one of my friends was just hired at the SM Blvd SC yesterday, he was a master technician for Toyota/Lexus before.

    I have a lot of minor issues I've been saving up because I know they're backlogged, but at the same time more and more cars are coming out everyday, so not sure when they'll actually catch up...
  • Jul 22, 2013
    jcadman22
    Has anyone noticed creaking from the rear-view mirror support area? I've had the pano roof creak for months and plan to have it addressed when I take to the Rockville SC. However, I've started to hear a similar noise coming from the mirror area that coincides with the pano roof creaks. I can now describe this as a tick-tock sound as the two creaks follow one another.
  • Jul 26, 2013
    Jetson
    Just an update, my car is still in the shop starting it's sixth week! They are trying to repair the creaking roof noise for the third time. BTW both of the loaners I have driven have the same noise :(
  • Jul 26, 2013
    Quibbs
    I had a few issues (including the pano creak) with my MS and called Tesla service. Since I live 150 miles from the closest service center they came and put my car on a flatbed. The list of fixes included pano creak, air leak from side triangle shaped window on drivers door, check lugs on wheels (which they said were tightened to 175nm), rotate the tires, AC compressor sound (which is now louder than it was before it went in) and a ding in the trim around the touch screen (they declined to fix it citing difficulty of reinstalling a new piece, though the car had a ding in the trim when I got it). I also asked if they could try and fix a key that we accidentally left in the laundry ( they stated goodwill replacement, but nothing was included when the car was dropped off today).

    The work order stated they did the shim fix for the pano creak, and on my test drive I did not hear a single creak. So, at least for now, it seems to have fixed the problem. They also updated my firmware from 4.4 to 4.5. As I mentioned, they did not replace the trim piece or the key (at least not yet). The side window wind leak is fixed. The car was also washed. All in all I am pleased so far. I do wish they would have replaced the trim, but I can live without it. The key was my fault, so if they end up not replacing it I have no room to complain. The AC noise apparently a known issue as many have said it is common on the MS. I'll update how the pano creak fix is holding up in the next few weeks.
  • Jul 26, 2013
    EarlyAdopter
    I had a terribly loud pano creak whenever the car flexed over uneven surfaces. Only started happening once temperatures got above 60F. The warmer it was outside the louder the creak got. I took it in for the shim fix 3 weeks ago and it's been totally silent since.
  • Jul 29, 2013
    Tesla229
    Pano Roof Creak fix!

    I found a relatively easy/quick fix. Spray a little Armour All on a soft cloth apply it to the rubber seal around the Pano Roof opening. I did that yesterday, and it's been totally silent since then. Now, let's see how long this fix lasts.....
  • Aug 7, 2013
    gnelson
    Armour All will cause rubber to deteriorate. Please use Vinylex or a good rubber dressing.
  • Aug 9, 2013
    jcadman22
    I just got my car back from service and the new car silence is back! I can also report that the P85 loaner (VIN 12xxx) had no creaking issues the whole week that I enjoyed it.
  • Aug 11, 2013
    Klaus
    Such as Carbaflo
  • Aug 11, 2013
    bhuwan
    Having the same noises on my car
  • Aug 12, 2013
    lloyds
    I think this is definitely one of those things that is a problem because of how quiet the car is compared to ICE. With the engine running, there's a lot of noise that's muted.
  • Aug 12, 2013
    get_amped
    Do the recently delivered cars, say July and August, still have the roof noise problem? I am on the fence whether to order it or not...
  • Aug 12, 2013
    GasDoc
    My first car, P4768, creaked a lot. My newer model S, P13605, doesn't creak at all.

    The fit of the body panels is much nicer now also.
  • Aug 12, 2013
    Colasec
    I haven't heard a creak from my P1550x in the three weeks I've had it. "Normal" wind noise is quite loud when traveling with the roof open to the 80% 'comfort' level above speeds of 35 mph.
  • Aug 12, 2013
    get_amped
    Thanks for the feedback guys. I added the pano roof option to my order and finalized it. Now the wait begins...
  • Aug 13, 2013
    ddruz
    I was at our SC today dropping off my car (VIN 82xx) for an unrelated matter and was told they are now installing pano roof creaking fixes for all cars with VINs less than about 9800 when the cars come in for service.

    I was also told the pano roof was redesigned and higher VINs should not have the problem.
  • Aug 13, 2013
    iridium
    I can't speak for the newer cars, but I've taken mine in for service twice and it still creaks a bit (P6xxx). On both occasions it sounded great after service, but the creak eventually came back. It currently only happens over bigger bumps or twisting motions (like pulling in to a driveway). It's annoying that it still happens, but I can live with it for a bit. I'll take it back for service one of these days, but I'm in no rush.
  • Aug 13, 2013
    nanimac
    My VIN is 107xx and they're having me bring it in for the fix. I haven't noticed any creaks though.
  • Aug 13, 2013
    Colasec
    I dropped off my P1550x today for an alignment and they were pretty clear about not wanting to do any prophylactic fixes for the pano. I described the wind noise at higher speeds but was told that it is normal.
  • Aug 14, 2013
    viet658
    At what point did everyone start noticing the creaking? Was it right away or after some time? I just received mine and VIN is 12xxx. Haven't noticed any creaking yet.
  • Aug 15, 2013
    mnx
    I've got p4242 and had creaking right away. I didn't find it to be much of an issue as it would only creak on really crappy roads. Fortunately I don't drive on that many of them. I had it in yesterday for a tire rotation and they applied several fixes to the pano roof. I haven't had it on any bad roads yet but will be interested to see if it is now silent.
  • Sep 2, 2013
    fluxemag
    I didn't have it until recently. I'm still not 100% sure that's what it is, but there's a tapping sound coming from above and behind me. It's usually on the freeway that I notice it. I think I'll wait and just have them do all the rattles at once. P107XX
  • Sep 2, 2013
    brianman
    It's the hamster in the frunk. Some of them learn to throw their voice. It's kind of a neat parlor trick at parties. Anyway, you have to give him food and water every 6,000 miles or so.
  • Sep 7, 2013
    ddruz
    My pano roof was totally silent till just over 5000 miles and a day shy of 4 months old. Then the creak started suddenly on 9/2. It's the one described above coming from the cross member. What is concerning is that my car had the preemptive pano roof creak fix service bulletin done Aug 12 while in for an unrelated matter. I'm scheduled to go in for a fix next week 9/10 - 11.

    My car also had the passenger's A-pillar rattle fixed twice. The second time seems to be holding well.

    I also had the rattle from the seat belt origin described above which is indeed caused by the belt catching on the plastic. I fixed this with adhesive felt strips on the rim of the lip.
  • Oct 20, 2013
    B-Chicago
    Just got the car back from my third attempt at the pano roof creak and rattle. Two distinct noises for me. One is a long "creak" when you are going up parking ramps, etc that sounds like the roof is flexing. The second sound is a rattle that you hear on bumpy roads like something is loose. The first time, both sounds seemed to go away but came back within 10-14 days. Second attempt did nothing for either. Third attempt (got the car back Friday) seems to have fixed the "creak" but the loose rattle noise is still very noticeable and I'm sure the creak will be back soon. This is very frustrating as it is not a cosmetic fix that you know can be fixed someday. Service is very nice and seems confident each time that they have some new "fix", but doesn't seem to be happening. I'm willing to try one more time, but started reading the language on the lemon laws as I don't sense this is fixable. VIN 13,XXX.
  • Oct 20, 2013
    eelton
    I'm at 4400 miles. My creak was "fixed" about 5 months ago, which improved it but didn't eliminate it. Lately, it's been getting worse--very noticeable. Unfortunately, it appears from the above post that Tesla still doesn't have a real fix for the issue. Having said that, I'll try taking it in again--mostly for the loud clicking in the steering at low speeds that started recently, but I'll see what they can do about the roof.
  • Oct 20, 2013
    SteveH
    I had my roof fixed for the 2nd time last month. It's still silent, but temperature had a big impact before Nd the weather's been relatively cool. I probably won't fully trust the fix until next summer.
  • Oct 20, 2013
    EMDoc
    Fluxemag -

    I still have the occasional "tapping" sound behind my ear above from the pano roof. The seat belt mechanism is not to blame. I found that putting upward pressure on the posterior glass above the rear seating (where the metallic clamp is under the black plastic/metal bar takes away the noise). You have to drive with the black plastic and metal bar off the car and you will see the metal brace holding the roof in place. It's really really odd and Tesla says to take that brace out and replace it would require cutting out the pano roof. Any updates on your end? I'm hesitant to have them take apart the car again..they already did it the first time when they replaced my headliner with alcantara.

  • Oct 20, 2013
    ddruz
    I had my car in 3 times for pano roof fixes. The last time they seemed to have fixed it. The first couple times they followed the standard service bulletins but that did not solve the creak. This last trip they further isolated every possible rubbing point with adhesive backed foam which is now packed everywhere imaginable in my pano roof crossbar. This was a non-service bulletin, logical attempt to isolate the creaks and it seems to have really worked. Those still having pano roof creaks might want to explore this type of solution with their SCs.
  • Oct 21, 2013
    B-Chicago
    This seems to make sense since I can re-create the sound by pushing on the glass and crossbar. I'll bring it up and see if that works, but a good suggestion. Again, the SC is very accommodating in attempting to fix, but just getting frustrated on the back and forth on what seems like an easy issue to solve.
  • Oct 21, 2013
    ChadS
    My story is similar to ddruz's. When we first got the car over a year ago, it was pretty quiet. But the pano roof slowly seemed to get more and more creaks. They were mostly when it was hot. It wasn't really loud, but you definitely noticed it, and it happened a lot.

    About four months ago, I took the car in to get the cubby installed. I asked them to look at the pano roof at the same time. They followed the then-current bulletin. It was different when we got it back...but I'm not sure it was better. It seemed to creak mostly when cold, instead of when hot. Again, not loud - but at times fairly constant.

    Three weeks ago we took it in for its one-year service, and I asked if there were any pano updates. I was told there was a new bulletin for the pano, and more important a c-pillar brightwork bulletin that fixes noises that appear to come from the pano.

    Wow, what a difference. The car is silent now!
  • Oct 21, 2013
    Blurry_Eyed
    I have had a similar experience to Chad. The service center has applied two or three pano updates and the last time we took the car in for work about three weeks ago, they seemed to have been able to resolve all our sound issues (except for a slight wind noise from a seal on the driver side, but it's very minor and they are going to fix that when ever we get around to getting the car to them).

    The car is silent now, where as before the front defrost vent retrofit would make sounds, the dash pad would creek, the Pano roof would also do it's thing and the A pillars would make a bit of sound. What ever they did this go around solved them all.

    It's only been about 1,000 miles since we had the work done, but it appears to be holding. We'll see how it does over the next couple of months.
  • Oct 22, 2013
    mknox
    I had what I'd characterize as very minor creaking when the car was brand new, but it went away on it's own. At my recent servicing, Tesla said they had a TSB on the pano creak and would apply it. Told them mine wasn't creaking, but I think they did the work anyway. Still no creaking sounds from it....
  • Oct 23, 2013
    fluxemag
    They did the pano roof creak TSB on my car about two weeks ago, even though I didn't have the problem. Guess what...now I do.
  • Oct 23, 2013
    ddruz
    This exact same thing happened to me after they did a TSB repair on my never-before-creaking pano roof while in for another matter. It took them two more visits to fix it but they did. Take your car back and insist the creak be fixed. They will do so even if it takes more than one visit. Solutions exist.
  • Oct 23, 2013
    mknox
    Uh oh... They just did the pano creak TSB on my car and I didn't have a problem either. So far, so good though. No noise from the roof thus far.
  • Oct 28, 2013
    B-Chicago
    An update one week after the latest pano fix. Seems pretty quiet. Hopefully this one holds.
  • Oct 29, 2013
    RoverS
    I had the Pano roof creak BAD for the first 6 months of ownership. Two visits to the SC and the second visit fixed it. they had to replace the whole glass, fyi....
  • Nov 1, 2013
    lloyds
    took care of it 2 mos ago and it never came back
  • Nov 14, 2013
    Msolomi
    Pano Roof Summary:1) Noise during excessive speed
    ; 2) Applied first alleged fix; did not work; 3) Took it back, they took out the whole glass and put a new glass (excessive noise fixed); 4) Pano continued to creek and make noises; 5) took it back and simple fix was to put felt on the metal part in the front middle part of the pano which was rubbing against the pano frame (issue fixed).6) two day later CREAKING NOISE CAME BACK!
    Taking it back next week. Any suggestions from those who have had it fixed? Cause of problem? The creaking noise gies away as soon as I open or vent sunroof. Most noticeable at low speeds.
  • Nov 16, 2013
    Msolomi
    Creaking noise is back. See prior post. Frustrating!

    Taking back
  • Nov 18, 2013
    B-Chicago
    Update: A little over 3 weeks and no pano creak. In Chicago, so I stopped using the pano roof a couple weeks ago regularly, but have opened and closed a couple times just to make sure everything is working. So far so good.
  • Nov 18, 2013
    ACDriveMotor
    What did the fix involve B? Have had my car 2 weeks and its starting to creak.
  • Nov 19, 2013
    steve841
    There are several different fixes via TSB.

    Let the SC handle it. They should do you right.
  • Dec 10, 2013
    Msolomi
    My "creaking/tapping" noise from my pano roof is finally fixed. The cause of the problem was the metal part that is in the very front of the pano roof. It was making contact with the metal plate inside the roof when closed and was the cause of the noise. The previous felt they had put in was already worn out, so they received a thicker felt that they installed that did the job. No more annoying/rattling/taping noise. Finally! It took 3 visits to the SC, application of all the TSB to fix the issue, but glad its over.
  • Dec 10, 2013
    gbdesai
    Mine just started creaking today when closed. Annoying as all hell. Time to make an appointment.
  • Dec 10, 2013
    Msolomi
    Is your little metal piece covered or is all metal expose?
  • Dec 11, 2013
    ACDriveMotor
    I had the creak start after about 2w. I put a little bit of black electrical tap on the top of the metal tab at the leading edge of the roof. Trimmed it with a utility knife. All creaking gone in the two weeks since I made the fix. Saved me a trip to the SC.
  • Dec 11, 2013
    jcaspar
    Wow! This worked perfectly for me. Thanks! This will save me from going to the SC till another problem pops up, if ever.....

  • Dec 12, 2013
    ACDriveMotor
    Wish I could take credit for the idea. A local owner I met gave me the tip. Happy I could share with others and glad that it worked for you.
  • Dec 28, 2013
    Larry
    Mine started at 2000 miles. Took 2 visits to be repaired hopefully for good. Found the moving glass latch to be sticking-whatever that is
  • Dec 29, 2013
    AmpedRealtor
    I just had a whistling noise taken care of, source was the fascia panel in front of the pano roof. It's the black rectangular plastic section of roof that sits between the front opening of the pano and the top of the windshield. Tesla has a factory approved fix which involves installing brackets underneath the panel to pull it downwards, creating a better seal. This is an area that allows air leakage, so if you feel like you are hearing strange air noises, this would be the place to look.
  • Jan 27, 2014
    Msolomi
    After three attempts and temporary fixes, the creaking noise is back. They have put the felt in the metal part , replaced the glass, and the noise is still there at lower speeds and everytime I'm driving in a bumpy road. So annoying!
  • Jan 27, 2014
    MassX1317
    If you guys could do it over again, would you still get the pano roof?
  • Jan 27, 2014
    Msolomi
    Yes, I would get it again even with my problems.
  • Jan 27, 2014
    ACDriveMotor
    Yes. The strip of black electrical tape completely solved my problems. No SC visit required.
  • Jan 28, 2014
    steve841
    Kind of funny ... My pano was silent .. after the first couple of fixes at the SC. Took it in for annual and they did more TSBs for the pano .. noise came back.

    I spent some time and lots of tape, but finally found an acceptable fix. I bought some black gorilla tape 1" and placed it in various locations. Those locations are: The glass roof has 3 tabs in the rear and one in the front that slip into a track when closing. On the front, I wrapped that tab with the gorilla tape making sure to cover both sides. The rear, kind of the opposite. I noted where the tabs lined up in the track and placed 4-5" long strips into and around the track the tabs fit in to making sure to push the tape into the track to make sure it does not impede closing of the pano as well as making sure the tape went well over the track top to create a snugger fit. The final thing I did was place a few strips of tape over various areas where the metal frame on the roof was exposed just to make sure body flex would not "tap" the glass or its under frame. It seems to be happy.
  • Jan 29, 2014
    ddruz
    Having a bit of trouble visualizing it all but sounds great. Any pics you could post for those do it yourself'ers who haven't yet had their SC get it perfectly right? (Mine has been fixed now since September but it's good to have the knowledge just in case.)
  • Jan 30, 2014
    steve841
    Ok ... here are the details as requested...

    Start with some strips of Gorilla tape (mostly cuz it really sticks well) ... 1"

    tape.jpg

    Front tab of pano roof .... I put some tape across this to add a more solid fit when closing. NOTE the factory TSB added felt just behind.

    fronttab.jpg

    Now if you open the pano roof to "vent" you will be able to see the the rear tabs that fit into a track on the roof of the car. Second pic shows a larger view of the tabs (there are 3).

    reartab.jpg reartabs.jpg

    If you look from the top of the pano from outside the car, you will see the track these tabs slide in to.

    bevels.jpg

    You will see this track goes completely across the car. It is my (latest) presumption, this is the source of the tapping sound when traveling over non flat surfaces. Strategically place about 5 - 4" sections of tape across this track paying particular attention to making sure the tape overlaps the highest part of the the track. You should also be very careful to make sure you place the tape in a fashion to be able to push in to the track on areas where the tabs are located. I used a plastic trim tool to push the tape in to the track. You will see the taped areas in the pic. I did use some electrical tape (which would be preferred) but found it didn't stick as well.

    CLEAN THE AREAS FIRST!!

    Give it test drive. Make sure you dont create an air leak - if you do, just remove areas of tape. Make sure no sticky part of the tape is exposed to impede opening of the pano. And do NOT place any tape on the left or right side of the pano.
  • Jan 31, 2014
    ddruz
    Big mahalo for taking the time to post the pics and explanation Steve. Tucking your excellent post away in case my pano creak ever returns.
  • Feb 8, 2014
    Msolomi
    Service center completely removed and replaced the entire panel glass as well as the corresponding brackets. As soon as I opened the sunroof the creaking noise is back. I am about to give up and about to email Tesla asking for a new car since they cannot fix this issue. This is the 4th failed attempt. Very frustrated. Vin 13xxx.
  • Feb 8, 2014
    Msolomi

    Im wondering if this is an issue related to the 13xxx vin numbers as I have the same issue. Multiple attempts have failed.
  • Feb 8, 2014
    GDH
    In your case the Oregon Lemon Law would kick in and you would get a full refund....of course you would have to hire an attorney. One demand letter and a few emails would do it.
  • Aug 9, 2014
    grkviking
    I have solved the creaking sound once and for all....about time. The fix is a no brainer and very simple to do. All you need is this:

    velcro.jpg

    Apply the fuzzy part of the Velcro on the top part of this sunroof lip.
    Sunroof Fix.jpg
    The creaking and rubbing is coming when this lip goes under the bracket on the front frame.
    Just trace the Velcro with a razor and trim it to match the lip of the sunroof.
    So easy and simple...no more sound !!! Finally !!:wink:
  • Aug 10, 2014
    grkviking
    20140810_090226.jpg
  • Aug 10, 2014
    grkviking
    20140810_090226.jpg
    That's a better angle.
    Hope this ends all the creaking for everyone, it has worked for me and all my Tesla friends.
    Best
  • Nov 9, 2014
    theheff
    grkviking, thanks for sharing the velcro pics. I installed this last week and I think it has helped a lot. I've stopped by my local service center a few times for the roof creaking, but it always seems to work its way back.
  • Nov 26, 2014
    GoBlue88
    I've had this creaking noise for several weeks now and it has been driving me nuts. Did a search here, came up with this thread, and saw this fix. THAT...works like a charm! The creaking noise is gone now.

    Nearly 1 year after you posted this, I offer my thanks to you!
  • Nov 26, 2014
    ACDriveMotor
    I stand on the shoulders of giants. It was passed along to my and I am happy to pass along to others. I will add that I had a creak return some time later. After a few SC visits we determined the issue was actually a rattle in the interior cross bar that separates the front pano from the rear pano section. This is just a trim piece and if not correctly seated it can rattle. The SC was able to put some Velcro strips in there and that fixed things right up.

    I suspect that some pano creaks might be trim rattles from the ceiling cross pieces. Hope this helps others!
  • Jan 20, 2015
    VirtualE
    The padding fix worked!
    Here mine.
    I have folded it on both sides,so it was very easy to install.
    I am still taking the car to service, since the noise increased through time, and I think something got loose, in my opinion it is not the sunroof, but something under where the sunroof connects.



    FullSizeRender.jpg

    if you are wondering what the noise sounded like (I can use the past tense, now).
    https://www.dropbox.com/s/9pjjdd8c1eh0fns/Tesla%20M%20Noise.m4a?dl=0
  • Jul 11, 2015
    Alan Refalo
    So I took delivery of a 70D on Tuesday. By Friday the noise had nearly driven me insane, ok that might be a bit dramatic but it's pretty annoying. Then I found this thread. So I looked into doing this fix and found that the tab looked like it had glue on it. I wondered whether it had come with something on it from the factory that came off? Either way I bought some felt with sticky backing and applied it. It worked like magic. I can't thank grkviking enough.
  • Jul 12, 2015
    ACDriveMotor
    Note that I've had some creaking in the interior crosspiece that visually separates the sunroof front from the back. They were able to make some adjustments that reduced/eliminated the rattle.
  • Jul 12, 2015
    TomServo
    WOW $1 worth of Velcro and lord knows how many wasted trips to SC's. Wonder if they will ship from the factory this way?
  • Sep 3, 2015
    steph280
    I was really going crazy with the noise, and the fact that SC wanted to deny warranty repair for installing a dashcam is making the whole Tesla experience sour.

    I saw this post a while back and thought it only applied to older MS, until I ran across Alan's post above which had a similar 70D with the issue. So I gave the Velcro a try and so far the noise has not come back! Not sure how or why this works, but it does! Thanks to whomever that came up with this idea! You should patent it and sell it to Tesla LOL!
  • Sep 3, 2015
    Firewired
    My car has a VIN in the 64,000s so I can tell you it is still an issue. All I can say is thank you, thank you! The quick 5 second Velcro application has seemed to have mad a huge difference.
  • Dec 16, 2015
    benf
    Is this creaking noise the same as a ticking sound? I hear a "tick" or "rattle" coming from the front center of my pano roof. Sometimes opening the sunroof all the way and closing it makes it go away, only to return later. I just wanted to make sure this was the same noise you're all describing, because if so, I'm putting some velcro on there tonight.
  • Dec 16, 2015
    cwave1
    Yes it is. I had it there and after a few service visits, it was fixed.
  • Dec 17, 2015
    joaquinsfy
    The velcro solutions works!!!

    I have the sound, and every morning i was opening and closing the pano roof, but the sounds come back. Now it's gone.

    Thanks!!!
  • Dec 17, 2015
    vdiv
    Velcro also helped me solve the door-side seatbelt buckle rattle with the seat. Wonder if we can just wrap the stator windings with velcro and eliminate the drive unit noises too. ;)

    Velcro, the Model S duct tape! :)
  • Dec 18, 2015
    timstl
    Looks like the factory has began an effort to address the problem -- I took delivery of my 70D two weeks ago; same problem began after the 4th open and close of the pano; a faint tapping noise coming from above. Upon inspecting the lip, I discovered that a felt strip had already been placed in the prone area-- either by the factory or my SC before delivery. Unfortunately the strip they are starting to use for this problem is too thin. You can see in the photo it wore through it quickly. I replaced the felt with a thicker soft velcro strip on the top of the lip last night and the problem is solved --- my full gratitude goes to this thread!

    Here's what it looked like from factory (top and underside) after 4 uses: wear marks seen on topside...
    Felt.jpg
  • Dec 22, 2015
    lakerholic
    I continue to love this forum more and more. Thank you, thank you, THANK YOU. The rattle was driving me crazy!!
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