Feb 8, 2013
jasonkelly Hi all,
I've had my model S for 2 months now, and have driven over 4000 miles. I noticed a few weeks in that the panoramic roof crossmember/support beam makes a creaking sound that sounds like hard plastic or styrofoam rubbing together. The guys at the Atlanta shop looked at this for a couple of hours and were unable to fix it. They said that maybe they could find the source if they took the headliner off, but that would take a long time. I have also heard the same noise on other Model S with the panoramic roof. Has anyone encountered this? Any fix known?
Thanks,
Jason�
Feb 8, 2013
steve841 There's a thread on squeaks and creaks ..... I had a tapping that I swore was that cross bar.... Not!
Turned out it was something still unidentified in the headliner ... Very center above the rear seat.
I had some foam leftover from some packaging and crammed it in there...
To test... Tap on that area and see if you can reproduce the sound.�
Feb 8, 2013
jasonkelly Will try that....all 4 of us were focused on the B-pillar (center panoramic roof) area. I just posted because 3 experts and myself were unable to fix it in 2 hours.
-Jason�
Feb 8, 2013
steve841 Like I said .... I would have swore to my dying breath ... that's where it came from. I even pulled off the plastic cover and there's simply nothing in there that can make noise unless the plastic cover mounting clips were broken or otherwise not pushed in far enough.
Hopefullyconfused
�
Feb 8, 2013
jerry33 Sounds in cars are very hard to find. The reason is that the sound comes through holes rather than going in a straight line. Also the glass reflects the sound. Sometimes you have to place microphones in several suspect areas to find out where the sound is really coming from (and sometimes you get lucky).�
Feb 8, 2013
StephRob Yes! Mine has exactly the same creaking noise. It's constant, loud and very annoying. Really seems like it's coming from the crossbar. I had my husband drive the car while I crawled around to try to locate the sound. It's definitely coming from the crossbar or very close to it. My car is going in the week of the 18th to fix this and and headlights (they are aimed ridiculously low). I'll report back after the service.�
Feb 16, 2013
Todd Burch Maryland service center told me that Tesla's working on a fix for this. Although it's more of a rattle than a squeak for me.�
Feb 17, 2013
MichaelS YES! Someone else has this problem. In my car it's like a clicking type rattle that seems to change with temperature. It's worse when the car is warm. Sometimes it goes away completely for a while. Is this what other people are hearing?
It drives me crazy.�
Feb 17, 2013
Beavis I am not suggesting that this will work for everyone here, but I had a rattle in the roof after I had vented the Pano. I heard the rattle after I closed the vent. I had this issue in a prior car where the sunroof only seated properly if it was opened and then closed rather than vented and closed. So I opened the roof and closed the it. The rattle disappeared and hasn't returned.�
Feb 19, 2013
MichaelS Thanks for the suggestion. As far as I can tell, it does not seem to be related to the Pano roof. It does not matter where the roof is positioned. Most telling is it seems to be temperature related. This morning where it was cold, there was not rattle.�
Feb 19, 2013
NigelM No rattles in hot weather here. We've been in the 80Fs most of the winter although we finally dropped into the high 40's on Sunday. (Back at 72F today :biggrin�
Feb 20, 2013
spatterso911 No noises here...currently balmy weather but sunny skies are forecast...�
Feb 21, 2013
tzejohn I have hear it off and on. No specific conditions.. sometimes it is cold, sometimes it is not. Venting the roof definitely stops the sound, so it is something in that assembly. Venting and closing does not always stop the sound. I had a case where I heard the sound constantly. I then parked the car, and when I came back the sound had stopped. It is definitely annoying when it is going on.�
Feb 21, 2013
EKoS I've got it too - a tick/creak noise from behind the driver almost every time I go over a bump or the body flexes. There is a temporary fix that involves adding lubricant between the crossmember angle brackets and the body, but no permanent "sure-fire" resolution yet. Tesla is definitely aware of the issue and has assured me that if/when a service bulletin is issued for it, those of us with the problem will be notified right away...�
Feb 21, 2013
stinnett_P813 I've got the same sounds in my S. It started about 2000 miles. Tesla lubed up the brackets and its better, but still extremely annoying.�
Feb 23, 2013
DriverOne I have it too. I does happen more when the car is warmer. I asked my young son where he thought the tick/tap sound was coming from and he was sure it was the rear window where it meets the roof. It's an annoying sound as it most especially occurs when I'm taking people out for a spin and I'm talking about how quiet the car is!�
Feb 25, 2013
jasonkelly Thanks to all. Hopefully Tampa will be aware of a sure-fire fix when I take it in for the 12,500 mile check. I've got almost 6,000 on it now.
-Jason�
Feb 26, 2013
smd I get the panoramic roof creak here in the SF Bay area. I think mine is from the roof brackets or seals. This is what I notice...
-occurs intermittently and I can sometimes go 2-3 days without hearing it
-more noticeable with bumpy roads and some body flexing
-more often when temps change from low to high abruptly, such as going from cool garage out into a warm, sunny day.
-open/close of roof will relieve it temporarily, but sometimes it will come back within a couple of minutes and other times not until the next drive
I hope Tesla finds a fix soon, maybe some sort of lubricant or something.�
Feb 26, 2013
srichland I have had the creaking/rattle since day 1 (November). Makes me nuts. Told the LA service guys and they couldn't find the problem. Stuffed the cross-bar area and plastic cover with polyester pillow stuffing...but still creaks. Almost sounds like its the car body flexing against the pano roof (which doesn't flex). Anyway, I hope they figure it out at some point. I'm still a fan even with the cracked windshield, leaky rear turn signal light, malfunctioning turn signals, washer fluid indicator malfunction, misaligned doors, bluetooth resets, horrible AM radio reception, and 4-month wait (and still waiting) for due bill items.�
Feb 27, 2013
jlrush Creaking on bumps small or large seems to be coming from the pano roof area on driver's side in the back, no rattling. Will let Tesla service center know.�
Mar 3, 2013
mulder1231 I have exactly the same clicking rattle sound and behavior as you describe. Drives me crazy too. Difference is, I don't have the pano roof. It seems to come from the right side, up on the dashboard. My initial thought was that is must be some static noise coming through the speakers. Hopefully Tesla is already aware of these problems, I haven't reported mine yet.�
Mar 3, 2013
ddenboer Mine definitely creaks, but alot of that can be blamed on CalTrans ;-)
Seriously, it creaks like mad when the roof is open (sounds like stresses on the roof), and creaks for a bit after closing, until I hit the next pothole strewn road.�
Mar 12, 2013
jchangyy well, I also get that annoying "creaking sound" especially on a hot day. very annoying. took it to the Freemont service center and the tech is looking into it. they're gonna keep it overnight to try to find the cause. he said he has to "cut" out the glass roof to get access. Sounds horrible. hope this doesn't cause a leak later....
will keep you posted.
has anyone gotten their's fixed yet?�
Mar 12, 2013
carrerascott I haven't had a hot day yet, but so far haven't heard any creaking or noise from my roof. Just wanted to throw that out there. I'll update if it shows up though!�
Mar 12, 2013
aaronw I'm in the same boat. I take my car in to the Fremont service center tomorrow for them to fix the problem.�
Mar 12, 2013
PeterK I had the same thing, clicking or creaking on bumps. But not in hot weather - first noticed it with temps in the 30s. Service guy rode in the back while I drove on a bumpy road and diagnosed it immediately. Was fixed in less than an hour, opening up and using teflon lubricant.
�
Mar 13, 2013
MichaelS Hi,
Took my car in yesterday to get the very annoying click/rattle fixed in the roof. To me the noise sounds like the ends of plastic rubbing against each other. The Teflon lubricant fix sounds reasonable. How long will it last though?
Also in my car, the trim piece on top of the door makes noise when flexed. I hear it when I put my arm up on it.
Michael�
Mar 13, 2013
aaronw I took my car in for the repair. They said they need to remove the glass in order to reach the brackets that are causing the creaking noise. The Chrysler S200 rental car is no substitute for my model S.�
Mar 14, 2013
MichaelS Got my car back yesterday. The Tesla Service Team did a fabulous job in fixing the noise in the the crossbar. Absolutely no noise any more. They were also able to fix the noise in the drivers window sill trim.
Michael�
Mar 14, 2013
Jeff Miller I am taking my car in on Monday to have them look at this same kind of creaking. It happens when the car goes over
a rough spot or when the frame flexes somehow, and it seems to be coming from the cross bar behind and above the driver's head.
@MichaelS, what did they do to fix the noise in your car?
@PeterK, Did they say that lubricating whatever they lubricated would be permanent a fix?�
Mar 14, 2013
Lloyd I have a very small creak, and it goes away with slight pressure of the sliding glass over the passengers head. I put a little silicone spray on the seal there and it went away.�
Mar 14, 2013
NeoDave7 I have the same annoying creaking sounds coming from the panoramic roof. Sound is really bad during hot sunny weather. Brought the car to the service center but they did not solve the problem. It was less after the attempted fix but got really bad again couple days later after opening the panoramic roof. I was told that I will get a call once the Tesla engineers have found the solution. Have you gotten your car back? Are the creaking sounds gone?
David
- - - Updated - - -
Aaronw, the questions I just posted was for you. Thanks.
David�
Mar 14, 2013
jchangyy So, after 48 hours at the Fremont service center, and having had the pano roof removed, the creak is gone nd its been 2 days. Will hold off on celebrating yet. Hope this fixes it for good.�
Mar 15, 2013
MichaelS The repair report just says lubricated brackets for panoramic roof bar per service bulletin instructions.
Michael
�
Mar 15, 2013
Jeff Miller Thanks. It's interesting that some for some people in this thread the fix is pretty quick while for other people it is taking a couple of days at the shop. Hope
this solves your problem. The service center in Chicago is going to do the same thing (lubricate the brackets) for my car from what I understand.�
Mar 16, 2013
jcadman22 My car developed the annoying creaking about three weeks after delivery. I talked to Nathan at the Rockville service center and he noted that they could make it stop temporarily but there should be a permanent fix coming. I assume the temporary fix is the Teflon lube mentioned by others. I'll try to be patient with it and monitor this thread for more developments. As the weather gets warmer I figure that I'll hardly notice the noise with the roof open. That is of course until it it gets oppressively hit and I resort to the air conditioning.
UPDATE: I did not hear the creaking today, though it was raining and there was lots of ambient noise that may have masked it. I did vent the pano roof on a prev. excursion and someone else in this thread hypothesized that cycling through opening/closing may allow the moving panel to reseat properly. I'll keep monitoring.�
Mar 16, 2013
PeterK No they didn't, but they didn't indicate it was a temporary one either. I think they feel it's resolved, and I haven't heard anything since.�
Mar 16, 2013
SuperCoug Yep, I picked up my Model S on Tuesday and I noticed that rough roads that flexed the car caused the Plano roof creaking noise that many of your describe. I can't really tell where its coming from since I've always been in the drivers seat but it sounds like perhaps the rear non-movable glass.�
Mar 18, 2013
Al Sherman My Pano doesn't have the creak when bumpy. But the right side squeals very loudly when going through about 25% on the way to full opening. Is this the same, or a different issue?�
Mar 18, 2013
Jeff Miller It's different. The creak doesn't have anything to do with opening the sunroof. It's a noise you get when you go over any kind of bump or irregularity in the road. I notice it at city driving speeds. I haven't noticed it on the highway.�
Mar 18, 2013
mknox Heard it for the first time myself today. Also only noticed on surface streets, not the freeway.�
Mar 18, 2013
PeterK It's not from minor highway pavement line bumps, it's from more significant bumps / potholes that torque the frame - the service guys said it was a little like tectonic plates under pressure and then popping. Mine is still silent a week after the teflon fix.�
Mar 18, 2013
stevezzzz That's an aerodynamic whistle, not a mechanical creak. I've got both noises (though the creak comes and goes), though I wouldn't have said the whistle (more like a shriek, actually) was limited to one side or the other.�
Mar 18, 2013
jchangyy Almost a week later and no creak so far after the long fix.�
Mar 18, 2013
Al Sherman Is there a fix for this? Or, is that just the way it is?�
Mar 20, 2013
StephenM Fourth day of ownership and I started noticing this creak yesterday. It was probably there from day one but I was playing around with Slacker radio the first couple of days and probably couldn't hear it. Same conditions as most people are reporting. Mostly happens at slow to medium speeds when the body gets any amount of flex from uneven road/bumps. It's annoying, but at the same time is not dampening my enthusiasm for driving the MS every chance I get. I'll wait and see if there's some permanent fix reported here later.�
Mar 26, 2013
Jeeps17 Same creaking here, noticed it today, first nice day of spring driving with the roof open. :crying:
Will note it to the service center at my tire swap visit.�
Mar 30, 2013
NeoDave7 Called Tesla service center yesterday re creaking sounds from panaromic roof. I was told that there is still no permanent fix. I am wondering if the creaking came back on those cars where the panoramic roof was removed to tighten the brackets. It has been more than a month since the service center tried to fix my S.
David�
Mar 31, 2013
dsm363 I took mine into service. They said same thing about there being a fix that might or might not work but they are working on a better solution. Whatever they did fixed it for me though.�
Mar 31, 2013
Al Sherman Thanks Dave. Was that for the creak, or the aerodynamic squeal/shriek?�
Mar 31, 2013
MichaelS It's been a little over two weeks since Fremont service worked on my car and it has been perfectly quiet.�
Mar 31, 2013
dsm363 It was a creaking sound at lower speeds.�
Mar 31, 2013
NeoDave7 Michael, did the guys in Fremont service center tell you how they fixed the panoramic roof of your car? The service center here in Costa Mesa tightened the bolts of the black bar and greased up the base surrounding the the glass roof. The noise decreased in intensity only for few days but now is as bad as before the attempted fix. Now the creaking sound occurs also during full right and left turns depending on the speed I am driving!�
Mar 31, 2013
MichaelS No, service did not say exactly what they did other than lubricate something. I think I quoted from the service ticket in one of my earlier posts.
It seems to me that they are having multiple issues in that area of the car.
Before the problem was fixed I had a passenger stick his fingers into the crossbar right behind my head and when he pressed on the inside of the bar, the noise went away.
Michael
�
Mar 31, 2013
Lenn I noticed the pano roof rattle during my second week of ownership. I brought my car to the Santa Monica service center, where the fix lasted one day before the rattle came back. It started out slowly at first, and is now back with a vengeance. The odd thing is that the noise can still be intermittent...silent for a few minutes, and then it comes back. I can't seem to tie the rattle to any specific outside temperature, or pano roof position.
My car is going back to Santa Monica service center on April 8th. If a permanent solution is not found, I hope the Teflon fix can temporarily restore my sanity! (Although my wife may argue that last statement...)
-Lenn�
Apr 1, 2013
Jeff Miller I took my car into the service center in Chicago today to have the pano roof creak fixed. They took the glass out and adjusted
some things. It's much better now than it was, but there is still a noticeable, although somewhat less annoying, creaking sound,
coming from the passenger side of the car rather than before where it was mostly behind the driver.�
Apr 2, 2013
NeoDave7 Having real nice weather but makes the creaking noise a lot more when driving the S. Noise has gotten worse and occurs even when driving freeway speeds. It is still intermittent but now occurs a lot more consistently when road is a little rough! Anybody has any idea why the noise is temperature related? Expanding of metals when hot so it messes up the fit of the panoramic roof? Metal expansion should make a tighter fit, wouldn't it? Trying to ignore the annoying noise with loud music but is not working. Any suggestions until Tesla engineers find a permanent fix? Not driving the S is not an option...�
Apr 2, 2013
pete8314 I guess the plastic that was rubbing a bit, warms up, expands, then rubs a lot. I've noticed in mine that its much worse after/during a warm sunny day. I hate hate hate any spurious noises in the car, so will have to book at appointment soon.�
Apr 12, 2013
RatherAFool Sorry to be re-warming up this thread -- I'm having this exact creaking sound issue as described by most everyone else earlier. Maybe the Rockville Service Center has experience fixing this?
Just checking to see if there's any new info, since no posts for 9 days....�
Apr 12, 2013
jchangyy no creaking for a month now, after a 2 day fix at freemont service center�
Apr 13, 2013
Lenn Pano Noise Update
I took my Model S in to the Santa Monica service center on Tuesday. They have been working on my car for FOUR days, and have now isolated the noise source to the rear pano glass. The car is now at an outside body shop, where I'm told they will remove the glass, and send the car back to the Tesla service center for evaluation and repair. Then the glass will be reinstalled by the body shop. I might be without my car for a week or so...
Jeff, what specifically did they "adjust" on your pano Roof? It sounds like we may have the same issue...
Aloha.�
Apr 28, 2013
retinadoc Silence is Golden
One week and no Pano creak. My car only spent a day at the White Plains Service Center. Raphael and the boys did a great job. The fix is definitely not a do-it-at-home, it involves removing the glass and putting in spacers between plastic and metal layers. I did not really understand exactly where but it is inaccessible without removing the glass. Tesla has the fix for this so it should be doable at any Service Center. There is an engineer at Tesla who only deals with cabin acoustics and he/she came up with the repair. Thank you. Loving my quiet car.:smile:�
Apr 28, 2013
Enadler Thats great! I have an appointment for the fix next week. I am hoping they can pick up my car and leave me a Roadster based on the service announcement. :biggrin:�
Apr 28, 2013
trils0n I got my pano roof creak fixed at the Menlo Park service center the other day. Took it in at 9am and they had it fixed right before they closed at 6. They said sometimes it takes a while to track down the source of the creak, but mine was easy. Most of the time was for fixing the curb rash on one of my wheels. I believe they said they had to remove the glass to fix the creak. I've only driven 150 miles since then, but so far it's been wonderful to have a quiet car again. Forgot how much I enjoyed the quietness of the car!�
Apr 29, 2013
aaron.s Great meeting you yesterday at the Bedford EV & Plug-in show!
My baby's going in this morning for the same fix - so glad yours went so well! Hopefully they'll also fix my intermittent back-up camera problem and also replace my bad microphone so people can actually hear me on the phone over bluetooth.
They'll be keeping her a couple of days....
Aaron�
Apr 29, 2013
pete8314 I'm jealous. Mine goes in on Thursday to get the creak fixed, and a few other minor things (paint, sunroof goop, sunroof seal). At least it does sound like they're doing well at tracking down the issue and fixing it, on my last A5 it took multiple visits to cure a rattle from the back.�
Apr 29, 2013
SteveH I've lived with it this long. I think I'm going to wait a few weeks to make sure I can get the performance model as a loaner. With my 'slow' 60, I've been anxious to to give one a whirl.�
May 1, 2013
Jeff Miller I've had and still have several creaking noises in the car interior, similar to what others have described in this thread.
1. A creaking noise from the right front passenger side. Whatever part is loose also creates a buzzing resonance with the radio at certain frequencies.
Service 'fixed' this problem several months ago, but it has recently returned, related perhaps to the warmer weather.
2. Creaking pano roof. This was also 'fixed' over a month ago, but has recently returned.
3. The driver seat belt tightener rattles.
All of these noises are annoying, and what's even more irritating is that service has not managed to fix them permanently. I took the car in again on Monday to have them
try to solve this, but after keeping the car all day all they could report was that they didn't have the materials said they needed for the repair. On a positive note, the service center said they had recently received a service bulletin from Tesla outlining how to fix these problems, so with any luck maybe next time they will get it right.�
May 1, 2013
joshuaeven Picked up my MS yesterday afternoon. As far as I can tell (my senses may not be so acute as I am in a fog of delight) I do not have a creaky pano roof.�
May 2, 2013
mcornwell After 4+ months and 4700 miles, my Pano developed this creak today. The car had sat out in the sun, and driving in a parking lot over speed bumps and over uneven sections, especially withe wheel turned so that the car flexes a little, the noise was pretty loud. The roof was in 12% vent mode at the time.�
May 13, 2013
MichaelS Unfortunately, the noise in the pano roof is back again. It started very slight when it was cold day. Now it's getting worse and worse. Still not almost constant like it was previously.
I also have the very annoying noise in the seat belt retractor. Last time the car was in for service they the service person made a big deal about how they knew what it was and could fix it. Two days later it was back.�
May 13, 2013
pete8314 Mines back too...it's hotting up here now, so it's becoming progressively worse. Also noticed it gets a little loud when I've got passengers in the car, I guess because the car flexes a little more. Will book it back in in a few weeks, hopefully when there's some Tesla loaners, I don't want to go trough the Enterprise process again.�
May 13, 2013
Lloyd Santa Monica service guys found a fix for at least one type of roof creak. They had to remove the cover for the center upper cross beam, and tightened something over the A pillar. Fixed it right away. Took about 15 minutes.�
May 13, 2013
aaron.s All -
Had mine in for the fix a couple of weeks ago. Never completely fixed the problem (actually a new sound appeared in a new place after the fix). Well the other day it came back with a vengeance and is actually worse than it was before the fix.... I suspect the hot/cold weather had something to do with it.
Luckily I have another appointment for them to look at it again in a couple of weeks.... Anyone that gets this problem fixed, let us know please!
Thanks Lloyd for your feedback!
Aaron�
May 13, 2013
pete8314 According to the tech notes, the 'solution' for mine was to insert some shims, so maybe I need your fix as well to completely clear it. Damn all those people last year saying to avoid the pano roof, it's just going to be trouble...!�
May 17, 2013
NJTestla For anyone still having the panoramic roof creaking noises, I called my service center in Queens, NY and they knew of the problem and the fix so I brought it in and was ready to go a couple of hours later. No noise at all post service. It appears the technicians have identified the problem and found the fix. I hope this is the same experience for everyone going forward.�
May 17, 2013
scaesare As it appears this is a well-known problem, and there's a fix in hte field for it... is ther eany indication that new cars from the factory have been revised to incorporate this fix?
Has anybody who's taken delivery in April/May had an issue with the Pano Roof noise?
Thanks.�
May 17, 2013
kinddog
�
May 17, 2013
capt601 I'm not sure it is a permanent fix. The service centers have all been saying they have "the fix" and it does back again everytime. A least the Costa Mesa center is saying the fix is still be worked on at the factory.
Let us know is a week or 2 and warm weather if it is still making the noise.�
May 17, 2013
mknox With the warmer weather, I've got the creak more often now. I find simply opening the roof to "vent" and closing again seems to fix it... at least for a while...�
May 18, 2013
stosh3 Mine goes in Monday morning (White Plains) for the fix. It does get worse when the weather is warm. I hope they can get it corrected because it drives me nuts. Having passenger door adjusted as it takes extra effort to close. I also have a wheel well liner (front passenger side) that was defective/damaged and was rubbing on tire (it was bowed toward the tire) and shredded slightly. I had to cut it away to avoid any further rubbing. It is an odd material, almost felt like. Not sure how that is going to hold up to wet heavy snow come winter.
Had the car wrapped with xpel at Automobilia in West Haven Ct and they did a great job. As a plus they are less than 5 miles from the supercharger in Milford!�
May 18, 2013
DEinspanjer The shim fix was done for us week before last and it has worked well so far. The lubricant fix for steering creaks only lasted a few days before returning though. The service tech said sometimes it takes a few tries to nail it for good.
Sent from my SPH-L710 using Tapatalk 4 Beta�
May 18, 2013
steve841 I was fishing around some other sites and saw this suggested .... 'Gummi Pflege Stift' Rubber Care Stick
I ordered it and will try it out .... report to follow middle of next week or so ....�
May 19, 2013
ddenboer I hope to get my car back some time this week (would be nice to get an update without having to badger for it). I will reply here on what they did for my pano roof creaking complaint.�
May 22, 2013
steve841 OK ... here's my fix for those squeaks from the pano roof...
I bought this: http://www.amazon.com/dp/B004B8GTQG/ref=pe_175190_21431760_M3T1_ST1_dp_1
The problem area is this seal noted with the yellow areas. It's a very hard seal and you can almost duplicate the sound rubbing your finger across it ....
Cleaned the seal all around the pano roof and applied the product ....
Gave her a nice test ride and got complete silence back.
Cannot speak for how long it will last, but it's much better than making a trip for another temporary fix from the SC .....�
May 22, 2013
pete8314 Great tip, thanks....just ordered a bottle, will report back later this week. My car had been parked for a week in a garage, so was totally silent on the way into work this morning, but at lunchtime it was terrible, maybe worse than before the 'shim fix' that the SC did.�
May 22, 2013
Duckjybe I was getting a creak from around the drivers side cross-member around the fixed pano roof glass. Service could not fix it but wanted to schedule removing the rear glass. In the meantime I popped off the centre cross member cover, removed the metal cross member with three screws, sprayed up inside the metal dividing tube with WD-40 (without the plastic straw) while being extremely careful not to get any on the headliner or car. No more creaks and its been 2 weeks. It sounded like it was the sealant sticking and letting go. Perhaps the WD-40 softened it a bit.�
May 22, 2013
Jetson Mine is in the shop for the second time. First fix took two days, and lasted a day. Now it has been in the shop for a week. The loaner Model S is even worse than mine. ddenboer - I know what you mean, they need to update us when our cars are in the shop - like other car service centers do. I hope they can fix it.�
May 23, 2013
MichaelS Any chance you might have some pictures when you had it apart? The cover just snaps off?
Service was able to solve the problem for about a month, and now the noise is back with a vengeance. I hate it.
I'm getting tired of all the noises in this car: Motor controller squeal at high throttle, pano roof creaking and seat belt mechanism nattering in my ear.
�
May 23, 2013
AnOutsider Service fixed my roof today. Took it completely off (the moving bit of glass) and added some shims. So far, so good.
..now about that creaking armrest...�
May 24, 2013
Jeff Miller A lot of people have had their creaking pano roof and passenger A bar and their seat belt rattle 'fixed' by their service center. In many cases it seems like the fix worked at first
but then after a while the annoying sounds came back either because the temperature changed or whatever.
My question is, has anyone had these noises fixed where the fix lasted for more than a few weeks or months? I'm about to take my car in for the third time and I'm wondering if it's
worth my while.
Let me add one more question: are there Model S cars that don't have these noises at all? Or does everyone have them to some degree?�
May 24, 2013
RNG I plan on having the service center checking the roof, it only creaks when it is open or has just recently been open, then it goes away. Shims should fix this. The squeaky noise can be fixed by just applying a very thin layer of silicon gel to the rubber bits. Note the very thin. This will wear off, but can easily be reapplied. Learned this from Mercedes.
RNG�
May 24, 2013
steve841 Strictly pano opinion: I've pulled the cover on the cross member myself. There is simply nothing there that can rattle unless the bolts are physically loose. It is the glass/seal mount that makes the noise and I am satisfied I have fixed it.
I had a similar noise that I traced to the headliner in the very back of the car. I stuffed some foam pieces in there and it is also solved.
I have not found a reasonable fix for the seat belts, however, its very minor in my car.�
May 24, 2013
Zythryn In our car with 11,400 miles on it I have never heard a peep from the Pano roof. We do have the seatbelt noise and are having those replaced.
In our brand new (VIN 37xx) we do have the roof creaking noise and will be bringing that in to have it looked at. Not sure about the seat belts, will pay more attention to that today.�
May 24, 2013
Jeff Miller Interesting. I hear the creaking all the time, not just after I open the roof. I haven't noticed a squeaking noise.
- - - Updated - - -
- - - Updated - - -
So this stuff you put on, it solved the creaking or tick sound when the car flexes? The sound I hear seems to be coming from
above the rear passengers seats somewhere, from the fixed pano roof, rather than the sliding pano roof over the front seats. But maybe I'll
give this your solution a shot, it can't hurt.
Also, when you say you had a similar noise from the headliner in the back, was it also that same creaking or tic noise?
Could you attach a photo showing where you put the foam?
- - - Updated - - -
Glad to hear that there are some cars that don't have this problem at all. Gives me hope that there is a permanent fix, but wonder why
the Service centers haven't managed to find one yet.�
May 24, 2013
steve841 1. Yes ... solved it. We shall see for how long. But it's only 10 minutes to reapply.
2. I posted here originally ...
Literally the headliner area where a center passenger would sit in the rear seat.�
May 24, 2013
Jeff Miller Thanks - I may give that a try as well.�
May 25, 2013
stosh3 I had the creaking issue and had the shim fix installed last week. So far silence is golden..... No creaking or noise at all.�
May 25, 2013
RyanG The fix for mine has lasted for a couple months now. Mine started because there was too much adhesive from the factory install which grabbed hold of the weather stripping and took it out. Just putting the stripping back myself did not fix the constant creaks, but the Menlo Park service center worked their magic in about 4 hrs and got rid of it.
Now if they could just get the weird haze circles out of my clear coat I'd be completely happy. Their cutting compound just doesn't seem to do the trick.�
May 26, 2013
rcc Run, do not walk to Deep Reflections in Los Gatos. If they can't take care of it, it probably can't be fixed.�
May 27, 2013
pete8314 Well, the magic german goop didn't work for me. I've since taken the thing apart a couple of times...I now know where the noise is coming from, but it's from what would appear to be the structural brace, which I don't want to touch (nor does it look easy to remove). For those that were wondering, here's some photo's of the other bits that do come out easy:
This is the cover. You'll see the 4 pop-clips running along the center line. to remove the cover, just grasp with 2 hands (one hand each side) and pull down. It removes very easily.
Next comes the brace that the cover fixes too. There's no way this is structural, since it's held in place by a couple of Phillips screws, and a torx screw in the middle. remove those 3 screws, and the brace can be shimmied out.
Finally, this last picture shows the shims the SC previously fitted. this also still appears to be the source of the noise. I took the car for a drive without the other 2 pieces fitted, and the noise was still there. Pushing in the general area of the end brackets reproduces the noise, though in reality the noise is caused when the car is flexing.
So, back to the SC it goes, not sure when, I really don't want to mess with a crappy rental car again.
The other interesting thing is that the bulky bits (the removable brace and plastic cover) appear to serve no useful purpose, at this stage, anyway. They're very oversized, presumably for the option of replacing with rollout covers at some point. Either way, it's s shame it's there, seems like an after thought.
Note: if you do decide to remove these pieces, they do have a front and back, even though they appear to be a relatively uniform shape. Be sure to mark the front of each as you remove them.�
May 27, 2013
Duckjybe Thanks for posting the pics. As in my previous post I also took these parts off and then sprayed WD-40 up inside the hollow cross member/bracket that the right hand red arrow ends at. From the right side (and possibly the left) I sprayed without using the straw so it dispersed more. I tried to hit up inside presumably where the glass seals are. After a couple of weeks my creaking is still gone. Word of warning that I suspect the WD-40 dissolves/softens the sealant slightly. Do this at your own risk and careful you do not get any on the headliner!!!!�
May 27, 2013
Jeff Miller The pictures are really helpful - thanks for posting them.
The SCs should take a few photos like these when they fix something. With smart phones, it wouldn't cost them any extra time to snap a few photos.�
May 31, 2013
Jetson Well, mine has been in the shop twice and the noise is back!�
May 31, 2013
Al Sherman I guess I have to report that I have the creaking as well. I thought it was something to do with the sound system but after rereading this thread I'm pretty sure I have the pano creak. I hope they come up with a permanent fix. It's very annoying and somewhat embarrassing when passengers ask what that noise is.�
Jun 2, 2013
FatSal Thanks for posting the pictures. I opened mine last night and sprayed a bit of WD-40. I put it all back together and was disappointed when it didn't fix it.
i drove the car again today and the creak is gone! Must have needed to settle in.
Not sure how long it will last, but for now it is silent!�
Jun 3, 2013
kinddog As i mentioned in another thread, this creaking noise from the roof is almost ruining the car for me. it is CONSTANT. any little tiny indulation in the road (doesn't even have to be a seam or bump) and this thing ticks. it never stops. i am going crazy.
interesting observation though - today it rained for the first time in what seems like forever. creaking noise? GONE. i heard it maybe once or twice on my commute in this morning (as opposed to the usual 758 times). what the hell is that about?�
Jun 3, 2013
mknox The rain probably "lubricated" the parts that are squeaking. I have found that if I just open the roof to the vent position, then re-close it, the noise goes away for a while.�
Jun 3, 2013
pete8314 I wish it did for me. Leaving the roof open doesn't even make the noise go away. I'm wary of using WD40 since it's a solvent, but the noise is driving me nuts. NUTS.�
Jun 3, 2013
Tcung I have same creaking/crackling noises which seem to come from moonroof beam cover. It's intermittent especially when car go over bumps. Scheduled for service center to check out this week. Will post result.�
Jun 3, 2013
brianman ... and the prize goes to kinddog for being the first to find a reason to appreciate Seattle weather.�
Jun 3, 2013
Quibbs I have the noise as well. Mine sounds like it's coming from the fixed glass panel over the rear seats. Pretty sure it's due to flexing of the car, as others have noted. This is really the only issue that I have. Unfortunately it is bothering the hell out of me and taking away some from my enjoyment of the car. If they get a fix the car will be just about perfect. Since I'm 250 miles from the nearest service center I haven't bothered to call about it yet.�
Jun 3, 2013
hans Mine is fixed. I called and said "I have the creaking pano problem". They said, "ok, we know how to fix it, no problem". In went the shims, out went the sound.�
Jun 3, 2013
Todd Burch I have the creaking pano too, but will wait until my annual service to get it fixed.�
Jun 3, 2013
capt601 Give it a few days or a week and let us know how it goes. So far it doesn't seem like anything works. Very annoying.�
Jun 3, 2013
StephenM Mine also came back after having shims installed by the service center after a month. Taking it in in two days and they're gonna try again. At least this time they have an MS loaner for me so not as inconvenient as in the past.�
Jun 4, 2013
kinddog i called yesterday and finally got through. they said the same thing basically. that there is a physical "update" put out by corporate that includes putting shims in there.
i have appt next week to fix. no loaner, just a rental car. :-(�
Jun 4, 2013
RNG Pano creaking and steering clicking both fixed today. They also replaced a non functioning lumbar switch. All seem great so far.
RNG�
Jun 4, 2013
drbradfo Kinddog,
Was the temperature outside on your commute significantly cooler with the rain? Metal expands with heat.....�
Jun 4, 2013
Jeff Miller I had my car in today for 3 interior noise problems:
1. Pano roof creak. Appears fixed for the moment, but this is the second time they tried to fix it so we'll see if it lasts. It is sooo much more pleasant to drive the car without the roof creaking constantly.
2. Creaking from the passenger A frame pillar. Also appears to be fixed for the moment.
3. Rattle from the driver seat belt fastener. They said they fixed it, but on the drive home it sounded worse than usual. Has anyone succeeded in fixing this rattle?�
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