Thứ Sáu, 2 tháng 12, 2016

Model S Delivery Issues and Communication Concerns part 1

  • Dec 13, 2014
    randompersonx
    Thanks for the post @jgsuperstar
  • Dec 13, 2014
    andrewket
    gpetti, thanks for starting this thread. I am an unfortunate member of the "early adopter" club. I've been purposely keeping quiet on the other thread for a variety of reasons, but I'll participate here. I ordered and confirmed while AT the "D" event in LA, for which I traveled from Virginia to attend. I've been a huge Tesla supporter, and still am, despite this experience.

    My situation is similar to all of yours, with the exception that my DS has been in constant communication and honestly seems like a genuinely sincere and hard working guy. The problem has been that HQ hasn't been keeping the DS's informed and/or HQ is being very specific on what they want the DS's to communicate to us. My delivery date is past (12/12), and I have not been given a new date despite pushing for one. Unfortunately I'm traveling mid-December to January, part road trip which I planned to have the model S for, and part cruise. I won't be back in the country until 1/3, and back to the DC area until 1/5. So I've now rented a mini-van for two weeks (kill me), will be paying for gas, and staying at hotels with super chargers (perhaps it's time to rebook.) I sold my P85+ back in October after I ordered the P85D. I thought maybe Tesla might offer to loan me a Model S for my trip, but that's hasn't materialized.

    I am also upset about the heated steering wheel, and how it was introduced. If it had showed up in January, it would have been annoying for sure but that's life. The fact it was introduced a week or two after the first P85Ds were built is extremely poor planning on Tesla's part, especially since the first two production weeks of P85Ds had a large number of Model S owners "upgrading" specifically for the new features. Imho, they should have seen this coming a mile away and they just blew it. It's clear that people who ordered weeks after me will be receiving their cars before me, some with heated wheels and some even 2015's. If the car arrived on time and I had it for my trip, I'd be annoyed, but it would be fair. What's happening isn't right. If I'm not going to have the car until 2015, and claim the tax credit until 2016, I might as well get a 2015 with the heated steering wheel.

    I too have been in discussions with Tesla about canceling my order and creating a new one. I was told today that even if I place a new order now that I'm not guaranteed to receive the new heated wheel. Why? As we learned last week, only some regions are receiving it. I knew NY was, and MD is not that far, so surely it would be in the region? Nope. Apparently the Rockville MD location is the northern most location of the south east region, which doesn't qualify. So, I said no problem, I'll take delivery in NY. Then we figured out that Devon, PA is the southern most SC in the north eastern region (which qualifies). Devon, PA is actually the alternate location that the Tesla website offers delivery based on my address; it's 150 miles away. This is when it fell apart.. my DS wasn't expecting this, didn't know what to say, and went back to speak to his management chain again. A few minutes later the DS told me "you can't do that". Do what? You can't pick up from your non-local SC. Sure I can. No you can't. Ok, why? Because Tesla would have to register the car in that state and I'm not a resident. Uh, no.. buying cars from out of state happens all the time. In fact, Tesla can't register cars in VA yet - the customer has to do it with the MCO, and Tesla provides customers with a DC temp tag. The transaction actually occurs in California. As a non-resident taking delivery out of state, Tesla does not collect CA sales tax. Many states offer drive-off permits, others don't. A drive-off permit allows a non-resident to purchase a car, not pay sales tax, and have 7-30 days (typical) to drive the vehicle to their home state. The buyer then registerers in their home state and pays tax there. Illinois offers a 7 day permit, and I have family there, and I assume that qualifies for the new heated steering wheel. The alternative to the drive away permit is that you pay the sales tax in the foreign state. In Virginia (my home state) they will deduct any taxes paid to a foreign state from the tax due at the time of VA registration. The challenge there is that VA's tax rate is 4.05% (don't get jealous; we also pay personal property tax every YEAR on the FMV residual of the car.) I'd have to find a state that has a tax rate equal to or less than 4.05% that qualifies for the steering wheel if I don't want to pay more in taxes.

    So that's my story. Still a huge Tesla fan. I love what they're doing, I love the product, and generally think the people working there are great folks. The combination of poor communication, poor execution with the wheel, combined with unforeseen supply-chain issues with the seats has caused this problem. I'm still convinced that there are other things wrong with the original batch of P85Ds that were built, and that's really the cause of the delay right now, which is another reason for not wanting the car. Someone else here said frankenstein car; I had already thought of this, but dismissed it, but now that I think about it more it's a real concern. If Tesla just has them sitting there and they are prioritizing the cars coming off the line to meet their Q4 numbers, then the "customer obsessed" thing to do would be to re-build all of our cars and get them to us ASAP. Deal with the ~200-300 "needs to be fixed" cars in Q1. Remember Tesla: those ~200-300 cars are going to some of your most supportive customers. I'm happy to take delivery without the next generation seats, as long as you work diligently to get them to me in January. So far though nobody has asked me that question. Which also makes me believe there is something else going on with the car.

    Thanks for listening :\

    Edit: Forgot to mention my financing with EFCU with the uber low rate with 100% financing expires on 1/14. EFCU is raising their rates on 1/15, and will no longer offer 100% financing > 70k. So a delay may very well cost me $$ there as well.

    A



    Edit2: Since this post I've been PM'd by three people with examples of taking delivery at out of state service centers. So, not surprisingly, it can and has already been done.
  • Dec 13, 2014
    stopcrazypp
    I work in the Bay Area and do handle some shipping related tasks and I can speak to the truth that there have been some recent shipping delays here (and also in the LA area). You are looking at delay that can be weeks, not just days. Plus the recent storm didn't help (I know for sure it affected air freight). Here's an article about some of it:
    http://www.businessinsider.com/r-us-west-coast-port-backups-delay-apparel-bobbleheads-fries-2014-12

    And to address those talking about "no communication" from Tesla, (again judging from experience from my own job) a lot of times sales reps don't really get specific information about delays even if they push for higher-ups to find out. Usually the most specific they can get is that it is a quality control issue at the factory (for example), but they can't tell you which part, how long it would take to fix it, or what measures are being done to address it. It's only by jumping directly to a top level executive like Jerome that it's possible to find out such details.
  • Dec 13, 2014
    AlMc
    John, Thank you for sharing that note from Jerome. I have taken the liberty of sharing it over on the TM forum as well. It is certainly a more detailed explanation for the delays in final preparation and delivery of many of the P85Ds.

    Al
  • Dec 13, 2014
    billarnett
    Huh? I must have missed that bit. Are you sure? Is Northern California one of the privileged regions?
  • Dec 13, 2014
    andrewket
    All I know is there are three regions, the northeast is included. I would think the Midwest would be included, Illinois, Minn, etc. If Canada is considered a region, then that's likely the third.
  • Dec 13, 2014
    flyboyzz1
    How does this address the fact that people started after us who are complete? If it is just the seats why aren't they using the seats they had ear marked for cars further down the line. What am I missing here? I would think first in first out rather than first in last out...
  • Dec 13, 2014
    wk057
    Yeah, this is why the whole seats reasoning doesn't really seem to fit well with what is actually happening, IMO. It may very well be the reason, but just throw any old seats in it and be done with it. Hell, take the seats out of my P85 when I trade it and give it new seats later...
  • Dec 13, 2014
    stopcrazypp
    From all the production history we have, Tesla's production queue was never FIFO. It was always batched. As for what pattern that batch follows, I haven't followed, but I would assume it's those with similar option groups.
  • Dec 13, 2014
    wk057
    Batches are fine, except mine has been "In Production" for 22 days now.

    I'm thinking a factory worker decided to just not bring my car back from testing...
  • Dec 13, 2014
    randompersonx
    If this is the ultimate real cause ... this is pretty bad news.

    Combine with Jerome's "Perhaps within the last few hours of 2014", makes me think that 2014 is just not going to happen for most of us. With a 10 day ship time to the east coast, and christmas in the middle of this with an almost unavoidable slowdown there ... there is only a few days left to even get these shipped. If the parts are stuck at the port, it's just bad news.
  • Dec 13, 2014
    andrewket
    If tesla wants to pay for it, cars can be transported in three days using two-driver trucks.
  • Dec 13, 2014
    NigelM
    Assuming there are trucks and multiple drivers available at all. (Sorry to be a downer)
  • Dec 13, 2014
    randompersonx
    True ... And honestly, if Tesla would just come out and say that this is the issue with my car, I suppose it will be somewhat comforting -- it's not exactly what I want to hear, but it's better than a complete absence of information.

    - - - Updated - - -

    Which also depends on how much Tesla is willing to pay. There's always a price.
  • Dec 13, 2014
    sundoc
    I've been reading all the P85D threads like a fiend for for past few weeks/months.

    As I've mentioned before my initial order goes back to July 27 of this year. With the build of my P85+ it was primarily my OA who was my main contact, I understood that my DS was super busy (with all the chaos around the factory shut down and then crazy deliveries end of last quarter). With the D order I've had a little more contact with my DS and have realized that he is a super guy and trying to always help out, but is hampered by the lack of information he himself has.

    So here were are now. Mid December, like many of you my car also went into production last week of Nov (Nov.24), just as had been predicted. Then things went all sideways (traction control off :) and now its been in this state of limbo for weeks. The only update has been a change of my delivery date from Dec to late Dec (on my dashboard). Once again like many of you, I don't mind the delay... these things happen BUT it is the lack of communication or explanation which is mind boggling.

    I've read Jeromes's letter above and the article on the port issue... and agree that combined it makes sense, but still doesn't explain how the cars built during that last week in Nov aren't yet being shipped with the older seats unless there are a LARGE number of D orders out there which aren't on this list (but even still I do know that I was one of the first here in Toronto to order)

    There was a thread on TM forums which was about ppl getting the S or P who were contacted and asked if they wanted the upgraded nappa performance seats, as there was a shortage of the 'regular' seats... so once again it seems to be a supply/seats issue.

    All I ask for is a little communication.

    Please pardon my rambling, I know I've added nothing of benefit or knowledge to this thread, but just wanted to say it.
    Am I going to cancel and reorder? My wife says I should (but thats because she loves heated steering wheels... i could care less!). At this point I'd say that I'll stay the course and see how this month plays out.

    Hope we're all happy campers soon!
  • Dec 13, 2014
    wk057
    If people are reordering due to the stupid heated steering wheel, Tesla needs to just retrofit it for anyone who wants it. That has to cost less than building two cars...
  • Dec 13, 2014
    AMN
    On the bright side... it looks like Tesla is going to miss their numbers for Q4. If you want to go long TSLA... the time to buy is coming up.
  • Dec 13, 2014
    aznt1217
    You do realize they were still makig and delivering non-D cars right?
  • Dec 13, 2014
    FredTMC
    No, looks to me from Jeromes email that TM will deliver these cars in dec. TM will deliver some without the next gen seats and retrofit them in Jan. I still haven't seen any customer tell us that tesla has told him their delivery is delayed until Jan.
  • Dec 13, 2014
    gg_got_a_tesla
    I have the esteemed 11/25 spot in the black hole. Don't have a clue as to why my car, with its textile seats, got caught up in these delays; have they run out of Green paint already?! ;) That color would be particularly apt if I'm going to end up with a Frankenstein car! And, wanting to keep that color is really the only reason why my wife and I made the jump from a Feb 85D to the P85D. In hindsight, we should have settled for a vanilla S85 instead.

    I haven't gotten any concrete info either and I cannot pretend that I'm not anxious. This is the second time on the merry-go-around for me; the delays and the lack of communication around the start of the initial 60 kWh pack production were just as painful. Back then, George Blankenship had our back to some extent.

    My original MS60, produced in mid-Jan 2013 by a well-rested crew who got a week off after the mad scramble in late-2012, was practically perfect and I had few issues with it while I had it. I can only hope that Tesla will do right by us all and give all us black hole dwellers a "handcrafted", bespoke car.
  • Dec 15, 2014
    wk057
    Double posting a little (here and tracking thread) but:

    Just spoke to my DS, he is still uncertain if the car will make it before the end of the year and has no details either way. I did mention that at least one other person is taking delivery in Devon around the last couple of days of the year and that I was hoping I'd be on the same truck. He hopes so as well but can't confirm either way. He did say that "we have some options" as far as the 2014 tax situation goes, and they would involve doing my trade in and such before the end of the year if needed, which I guess I could make work... my fiance will just be driving a rental ICE while I wait because I'll just steal her Model S in the meantime. lol.
  • Dec 15, 2014
    dsm363
    Why assume your cars will be defective? I would think a car built 60,000+ after the signature series would be more reliable than anything.
  • Dec 15, 2014
    redox
    It's a speculation, but reasonable:
    1) lots of manual labor involved
    2) outside resources used to do the work
    That's quite error prone. I know they will be supervised, but I'm pretty sure they aren't going to check that the contractor screwed every bolt at the right torque or put the proper washer or lubricated correctly or added the right amount of thread-lock. They don't have time for that (nor is it practical/doable).

    Keep in mind that 60K cars is _tiny_ in the business of car production. Check out GM's stats: ~10M cars last year alone. And they've been doing that for many many years!
    So yes the quality is probably better than the early ones, but in the grand scheme of things, they are still a "car startup", so I doubt they are "more reliable than anything". Nothing wrong with that: they will mature in time.

    -- Greg
  • Dec 15, 2014
    LetsGoFast
    It would be nice to receive an absolute assurance that the parts that need to be replaced are limited to the seat assembly. Hypothetically speaking, if the problem is one where the first front motors needed to be replaced, it would be a huge difference to have a car that was assembled on the line and delivered like that instead of having a car that had to be substantially dissassembled and rebuilt by hand by workers who don't normally do that job. The likelihood of inappropriately torqued connectors or badly sealed sound dampening and so on is much higher the more parts that are manually dissambled and rebuilt.

    I'm somewhat suspicious that the problem is something akin to that. That would explain why they don't want to be forthcoming about the actual nature of the problem as well as why the delay is so long and the fix is described as very labor intensive. If the problem was as straightforward as replacing faulty next generation seats with old style seats, that could be done relatively easily -- seat removal and install is not especially labor intensive. If the problem is with some subassembly of the seat that might explain it, but it is impossible to know with the information we currently have. I'd be more comfortable if I knew for certain that the problem was restricted to the seat assembly, because then the most likely downside is limited to rattles which I hope to drown out with the cries of my motion-sick passengers.

    I am comforted by the fact that at least some people seem to be emerging slowly from the black hole. My concern was that they would focus on the easier path of just cranking out new orders on the line and leave us hanging until the year ends. Its a bit of a shame that they have a bespoke assembly process. In a bigger car company, they'd just reassign us to a new car coming off the line and the manually rebuilt cars would be used for other purposes.
  • Dec 15, 2014
    dsm363
    Thanks. By anything I meant in general in relation to Sigs at least, certainly not more then models already produced in the hundreds of thousands.

    Anyway, hopefully they are pulling in outside help for assembly of the seats and other related components. I doubt contractors would be touching the frame or any structural parts of the car.
  • Dec 15, 2014
    Jaff
    Yes, but what good is 10 million cars built, with millions of recalls...:scared::wink:

  • Dec 15, 2014
    commasign
    Spoke to my DS. No updates except to say they are "really close" and have all hands on deck to get the cars out. I reiterated my need to take delivery before end of year for tax credit purposes and she is certain that will happen. Next update in 48 hours. I can only imagine the chaos at the factory right now dealing with 1000 cars coming off the line per week plus trying to fix and ship the few hundred blackhole cars.
  • Dec 15, 2014
    flyboyzz1
    I typed this on my phone and the rolling eye smiley face didn't come through. I'm not worried about the quality of the car at all.
  • Dec 15, 2014
    randompersonx
    My status just updated to "Production Complete: Your Model S is being prepared for Pickup or Delivery."
  • Dec 15, 2014
    dsm363
    Ah, no problem:)
  • Dec 15, 2014
    NigelM
    This thread about Teslas and black holes kept reminding me of this ad; you might have all seen it but maybe it'll make someone smile....

  • Dec 15, 2014
    benjiejr
    Thanks for sharing this @NigelM! I have never seen it and I have no idea how I missed it... I thought I had seen EVERY Tesla-related video out there!
  • Dec 15, 2014
    wk057
    Another black hole collapsed... I think mine must just be in a supermassive black hole. :confused:
  • Dec 15, 2014
    Beckler
    Maybe in the grand scheme of things, when waiting for delivery of the best car ever made from a company possibly on the verge of literally changing the world, small delays, perceived lack of communication or talking about seats isn't really important? At all. Just saying. Any Tesla purchase at this point is still 'early adoption' IMO. Have a nice day. :)
  • Dec 15, 2014
    randompersonx
    I'm confused -- are you saying that yours is still in production?
  • Dec 15, 2014
    wk057
    Sweet, my DS received his Nerf armaments today! :D

    - - - Updated - - -

    Yep.
  • Dec 15, 2014
    Canuck
    Not to make excuses for Tesla, since there are very valid criticisms in this thread, but shouldn't the title read: "Some first P85D adopters stuck in black hole." ?
  • Dec 15, 2014
    osama
    One of my two black hole cars emerged. This one went into production on 11/25. Delivery scheduled for 12/25 (no kidding).


    Tesla.jpg
  • Dec 15, 2014
    NigelM
    We really don't like changing thread titles when there's already ~200 posts. Grammatically speaking the title will be wrong eventually as at some point they'll all escape the black hole anyway, we hope.
  • Dec 15, 2014
    randompersonx
    All the cars from 11/21 -> 12/6 got stuck in the black hole (as defined by sitting in production for 2+ weeks with no feedback on what was going on), but a few emerged and were delivered -- and recently a few more completed (and have not yet been delivered).
  • Dec 15, 2014
    NigelM
    Congrats on finally getting a date. Wouldn't surprise me if you really get Christmas Day delivery...I've heard it happen before but that's a hell of a commitment for a DS to work on the holiday.
  • Dec 15, 2014
    randompersonx
    Did they actually speak to someone or receive an email from a human with that delivery date?

    My web portal still shows "Late December" even though I completed earlier today, and no contact yet from my DS, or any automated email for that matter.
  • Dec 15, 2014
    AlMc
    Excellent! Merry Christmas (12/25 delivery):wink:
  • Dec 15, 2014
    wk057
    I wonder if they're fixing them in some kind of reverse order (LIFO instead of FIFO)? If so that means I'm close to last. lol.
  • Dec 15, 2014
    gpetti
    love that ad! Hadn't seen it in a while so thanks for reminding me.

    - - - Updated - - -

    Certainly seems like that some times! From our TMC selection I was one of the first couple of builds and one of about 2 that actually completed the first time around. Still in Production (although technically I'm reordering I can still see the car for now). It will be interesting to see where 63011 ends up. Maybe if a future forum member gets it I'll find out if it had quality issues or not.
  • Dec 15, 2014
    Rockster
    Yes, and everyone should make it a point to show up a little late. And 1/2 the attendees shouldn't RSVP. :biggrin:
  • Dec 15, 2014
    LetsGoFast
    Haha. You can leave me voicemails that I'll never return.
  • Dec 15, 2014
    osama

    Yes, my DS called me to set up the delivery date. Christmas morning!
  • Dec 15, 2014
    commasign
    Wouldn't be surprised. Aside from MarcG who has travel constraints, none of the other 11/21's have taken delivery it seems.
  • Dec 15, 2014
    EastCoastP85D
    Good to see I'm not losing my mind. I've been stuck "In Production" since mid November. My DS continues to cling to his 12/19 Delivery Date but I don't see that happening. I did however just receive my final paperwork so anything is possible.
  • Dec 15, 2014
    mrElbe
    There might be a White Christmas after all.:wink:
  • Dec 15, 2014
    gg_got_a_tesla
  • Dec 15, 2014
    osama
    And my second car just came out of the black hole too. Life is very good. Also being delivered on 12/25. It will be a VERY merry Christmas indeed.


    Tesla.jpg
  • Dec 15, 2014
    commasign
    Congrats! Finally some good movement at the factory. But I wish they would show us 11/21 folks some more love! Maybe they're prioritizing deliveries that have to travel further.
  • Dec 15, 2014
    patp
    That's great news! I test drove it in Montreal in the snow and was really impressed. Still in production since the 26th for me...
  • Dec 15, 2014
    wk057
    Yep, 11/21 folks are in the supermassive black hole still :(

    I have my "My Tesla" poll script on 5 minute intervals...
  • Dec 15, 2014
    commasign
    Soon we might need to start our own 11/21 support group thread. ;)
  • Dec 15, 2014
    andrewket
    I figured out what the problem is. They are swapping the Panasonic cells with Duracell, one cell at a time.

    Or, the batteries were plugged in backwards. Don't you hate it when that happens?
  • Dec 15, 2014
    oneday
    Congrats Osama, maybe they prioritized delivery to get you your car on Christmas because of your long delay and you ordered 2!
  • Dec 15, 2014
    andrewket
    Maybe instead of nerf darts we should send them some energizer bunnies.
  • Dec 15, 2014
    30seconds
  • Dec 15, 2014
    wk057
    Meh, they're like $30 on Amazon and wouldn't arrive until Thursday. lol.
  • Dec 15, 2014
    dsm363
    So what was the longest delay from promised delivery to actual delivery? Glad they are finally rolling out.
  • Dec 15, 2014
    wk057
    Probably me so far with no delivery yet. 10 days past first promised delivery of 12/5 so far, 24 days "In Production" so far.
  • Dec 15, 2014
    commasign
    I was supposed to be 12/4, so 11 days past original delivery date, but who's counting? ;)
  • Dec 15, 2014
    jgsuperstar29
    I agree!
  • Dec 15, 2014
    sundoc

    Yeah I'm not that far behind, from the furthest behind, at 22 days since going into production... I think I'm in the same hole as wk057!
  • Dec 15, 2014
    GetAmped
    As reported in the Delivery Tracking thread, my car has completed production and is being prepped for delivery, hope the same soon for all of my other Black Hole mates...
  • Dec 15, 2014
    jstepy
    Well I have been in production for 20 days now and I keep getting the run-around with my DS. The same old... the car is built just going through inspection. I was told last Thursday that I would be getting the old seats but still no change or update on when this vehicle is coming.

    I am very close to canceling and re-ordering at this point... I am leasing the vehicle so the 2014 time frame really doesn't effect me for Fed Tax Credit. I am also leaving on vacation from the 23rd to 11th and they insist that they will have the vehicle to me by then but at this point I'd rather just wait till I get back... why start my lease and make payments on a car sitting in my garage for 3 weeks.

    Also I am not sure I want to be leasing seats that I don't have in my car. They say early January for the seat retro-fit but I have lost a little trust with their estimates... do I increase my monthly lease payment for a feature I may only have 30 months out of the 36 month lease?

    Just very frustrated like everyone else in this thread and I was one who picked up a P85+ four days before the announcement of the P85D and autopilot features... on the day of pick-up I was told those features were only on prototype vehicles and at least a good year out... argh!!!!
  • Dec 15, 2014
    andrewket
    So who wants to go in on sending some pizza to the factory with me? Don't get me wrong, I think Tesla could have avoided a lot of this. But I am feeling bad for the people working their butts off right now. Instead of darts, let's buy 'em lunch. Anyone?
  • Dec 15, 2014
    NOLA_Mike
    Still, no matter how many times I click on "My Tesla" my status doesn't change from "In Production"...

    It is good and encouraging to see some of the Black Hole members being released from purgatory!
  • Dec 15, 2014
    wk057
    I'm in. Who delivers there?
  • Dec 15, 2014
    NOLA_Mike
    I don't want to see any pizza stains on my downgraded seats!!!
  • Dec 15, 2014
    wk057
    I wonder how that works if they're offering a retrofit when the new seats are available? What happens if in the meantime I accidentally hit the seat with something sharp or otherwise damage them. Will they swap them out still with new ones no charge? *shrugs*

    I'm assuming they can't ship my now-used seats back to Fremont for someone else's car...
  • Dec 15, 2014
    NOLA_Mike
    Good question. I suspect unless it's obvious that you decided to go all Freddie Kruger on the seats Tesla is going to be pretty forgiving about the seats they take out. I don't think they will put used seats in someone else's new car (even if they are in excellent condition).
  • Dec 15, 2014
    svp6
    I'm happy for you, Osama - even if you were hogging the assembly line so mine got into production only yesterday :smile:. Let us know as soon as you get the chance to drive them
  • Dec 15, 2014
    wk057
    I mean, if they can't do anything with them... It might be cool to keep them for another project, like a Tesla inspired go-cart. :D
  • Dec 15, 2014
    NOLA_Mike
    I suggest installing them in a Dragon Capsule - "...please make sure your seat backs are in the full upright position for take off..." :)
  • Dec 15, 2014
    randompersonx
    Test drive/loaner cars?

    Fleet cars?
  • Dec 15, 2014
    gpetti
    Congrats to everyone who sees light at the end of th tunnel! And thanks for a few laughs as I read through the last few hours of the thread. Now that I've committed to reordering, I'm almost afraid to see my car finally move into completion; however, it keeps going and going, still in production. Not only that, my December delivery time frame has now changed to:

    We will do our best to accommodate your desired delivery time frame. Your Delivery Experience Specialist will provide you with an update on your likely delivery date as information becomes available.

    This helps me to justify my decision as it looks unlikely I was getting this car in December. Figure I might as well get a new one fresh off the line with whatever the latest hardware features are.

    My earliest original delivery date was December 4th which was predicted when it appeared that,my car was complete on November 26th.
    happy days
  • Dec 15, 2014
    3s-a-charm
    @gpetti, I'm being told I'm still in December delivery and I just went into production today. Not sure which is worse... the excitement you had of being one of the first into production and having the delays you've seen or me thinking I will never go into production and finally doing so. Either way, patience is a virtue and I suppose it's been challenging in it's own way for everyone but in the end I expect this will be a positive experience when we get to drive one of the best vehicles on the planet each and every day. As it has been said by our elders (the early model S owners) the Tesla Grin still comes to all of those who waited for their cars through thick and thin.
  • Dec 15, 2014
    bonnie
    There are 4000 people in the factory from purchasing to stamping to wet sanding to painting to automated assembly etc.

    Most like pepperoni and sausage, but there are a few 'all cheese' folks. I'll arrange for delivery if you collect the money. :)
  • Dec 15, 2014
    andrewket
    4,000 people. Let's keep it simple and say a slice per person. 8 slices/pie. 500 pies. Costco pizza (it's actually quite good) retail is $10. We need 5k. 250 people at $20 each, and several costco locations. And a truck.
  • Dec 15, 2014
    commasign
    I've exited the blackhole! Production complete as of 630pm!
  • Dec 15, 2014
    andrewket
    Hey Bonnie, super mod extraordinaire, perhaps we should split this off into a new thread.
  • Dec 15, 2014
    flyboyzz1
    I'm in
  • Dec 15, 2014
    gg_got_a_tesla
    I'm in for pizza but, I wonder if stopping for pizza will slow the production lines down further :p

    Congrats, @commasign. It's a good sign that the earliest ones are exiting now.
  • Dec 15, 2014
    AlMc
    I would suggest based on the number of people who frequent this thread 50 people at $100. I'm in.
  • Dec 15, 2014
    wk057
    !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Status change

    Production Complete
    Your Model S is being prepared for pickup or delivery.

    !!!!!!!!!!!!!!!!!!!!!!!!!!!!

    *runs around screaming and dancing*

    *... notes odd look from fiance*

    *sits back down*

    Edit: Script picked up on it within 5 minutes of the change and notified me at 10:17PM ET, so it switched between 10:12 and 10:17PM.
  • Dec 15, 2014
    LetsGoFast
    LOL. You'd probably do better to get a big chain to step up than to try to coordinate some kind of multi-Costco run, but I'm in either way.

    - - - Updated - - -

    Truly laughing out loud. Congrats.
  • Dec 15, 2014
    wk057
    On the pizza note, I'm in for a few hundred bucks if there is a way to seriously do this. :) A would be a good happy holidays from TMC members to Tesla workers.
  • Dec 15, 2014
    NOLA_Mike
    Congrats. Were you ever told if you were getting the new seats or not?
  • Dec 15, 2014
    AlMc

    Look at you! I can just see that $20..................Seriously though.........................HAPPY FOR YOU!
  • Dec 15, 2014
    commasign
    Woohoo! Guess we can retire this thread soon. Have a feeling all the blackhole cars are exiting production now. Just curious to see what seats everyone is getting at this point.
  • Dec 15, 2014
    OConnorStP
    Me too. Just let me know where/how.
  • Dec 15, 2014
    gg_got_a_tesla
    Fingers crossed for @gpetti, @NOLA_Mike and @andrewket. Are there others?
  • Dec 15, 2014
    NOLA_Mike
    Still no change here. But seeing all these coming out tonight has me doubled down on clicking on the My Tesla tab...

    And thanks for the good wishes!

    Mike
  • Dec 15, 2014
    wk057
    I told both Jerome and my DS that I didn't care what seats I got at delivery as long as I could eventually get the next-gen ones I ordered. I haven't gotten confirmation either way.

    Yeah... I'm thinking so too. lol.

    Is there a pizza thread yet?
  • Dec 15, 2014
    flyboyzz1
    Hope to share similar luck tomorrow. Tired of being in this deep deep dark hole :crying::D
  • Dec 15, 2014
    jmmcalpin
    Ok, my status just updated, looks like mine is done with production, now have to see how fast they can get it on a truck and headed east.


    Welcome back, John mcalpin
    1,SU01,TM00,TP02,TR00,UTAB,WT19,WTX1,X001,X003,X007,X011,X013,X021,X024,X027,X028,X031,X037,YF00.jpg
    Model S
    5YJSA1H24EFP64735

    Production Complete
    Your Model S is being prepared for pickup or delivery.

    View Design



  • Dec 15, 2014
    andrewket
    I'm happy for everyone that there is movement. Unfortunately for me, it's too late. The car won't make it here before my trip. Since I won't be able to take delivery until 2015 anyway, I have reordered my car. The wait will be painful, no doubt about it. Now if it switches to preparing for shipment tonight..

    Went into production on 11/25. Still there...
  • Dec 15, 2014
    flowbee
    I'm still in the black hole (went into production 12/1) -- who else is left?
  • Dec 15, 2014
    wk057
  • Dec 15, 2014
    flyboyzz1
    We should probably start a part 2 thread for us still exploring the deep dark cave :smile:
  • Dec 15, 2014
    jgsuperstar29
    Okay I'm getting excited for all the folks who've escaped the hole, but now it looks like I'm the last on on the other thread still stuck in the "11/21 Black Hole"! Still "In Production" despite me refreshing My Tesla page every 5 seconds.

    I guess this is a good sign though! Maybe I've been prioritized lower since I'm picking up at Fremont and they don't need to ship it.

    Who knows. I've stopped trying to figure it all out. I'm just going to watch this video over and over again (I always have liked this song): :biggrin:

    Muse - Supermassive Black Hole (Original Music Video) 3D Full HD 1080p - YouTube
  • Dec 15, 2014
    NOLA_Mike
    Wow, it looks like we lost one. Andrew has crossed the Event Horizon...
  • Dec 15, 2014
    commasign
    It all makes no sense. With that said, seems like they're working through the blackhole cars quickly and you're probably gonna see completed tomorrow!
  • Dec 15, 2014
    zzzzdoc
    11/26 - Still in Black Hole. 20 days in production and counting.
  • Dec 15, 2014
    NOLA_Mike
    11/24 here - same. I just picture all the seat swappers sitting around now eating pizza. Thanks a lot guys!!!
  • Dec 15, 2014
    gpetti
    I'm with you. Looking forward to joining you on the 2015 thread. I'm not sure if they have consciously stopped working on my car due to my reorder but the paperwork hasn't processed yet so I don't know. Either way still in production.

    btw in for pizza though it does sound pretty disruptive.
  • Dec 15, 2014
    raptorweb
    12/1 Here still in production, with any luck it will finish up tomorrow and be able to catch the same truck as a few of the others coming to the mpls SC that finished up today. My DS said that it will likely ship out at the end of the week so here's hoping for sooner than later.
  • Dec 15, 2014
    breser
    Probably will be used for repairs or for people wanting the improved old style seats for comfort reasons.

    Can I come with my 85D, assuming I have it by then?

    I'll go in on the pizza if that happens as well.
  • Dec 15, 2014
    LetsGoFast
    Its hard to know if everyone has updated the spreadsheet, but there are clearly still a significant number of us in the waiting stage. I'll probably hold out until the bitter end and take delivery as late as 12/31 if that's what it takes.
  • Dec 15, 2014
    gpetti
    Hmm, they're not building my car so what the heck.
    fire when ready.

    - - - Updated - - -

    think you can be an honorary member.

    - - - Updated - - -

    Maybe someone could put a ceremonial line through mine though i may update the complete date t ever comes back.
  • Dec 15, 2014
    LetsGoFast
  • Dec 15, 2014
    Jgdixon
    Mine stills says in production, since 11/26
  • Dec 15, 2014
    docgarner
    Yeah, OK, I'd go in. We need the assistance of Dr J (Guillen) to pull this off properly and in a non-disruptive way
  • Dec 15, 2014
    jstepy
    Still in the hole... since 11/25. Sent an email to the Costa Mesa delivery team expressing desire to re-order. Will call them tomorrow to discuss.
  • Dec 15, 2014
    EarlyAdopter
    Still "building" after 21 days and counting (since 11/24).

    Meanwhile, other folks here in Seattle with P85Ds that went into production last week just had their cars arrive.

    Kinda sucks.
  • Dec 15, 2014
    gpetti
    Maybe we can continue this thread or start a new one for those of us that reordered. I'm waiting for the paperwork to go through.

    - - - Updated - - -

    I agree, that is what really makes it more difficult. It s not just the time - I waited longer for my first car - but having pushed the button early, and being a previous customer - allegedly being given preferred treatment, it feels like being punished to sit and watch the other cars go by so to speak.
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