Jan 14, 2013
DrComputer I too am on .29 and was having no problems until yesterday morning when I experience the problem described above of the screens staying in night mode and the --- for the outside temperatures. I rebooted the center console and it fixed the issues. But it happened again a few hours later and required another reboot to fix.�
Jan 15, 2013
srafail Yes I've seen all of those and also my odometer stopped working. I've been stuck at 295 miles for a week now.
I also notice that the car doesn't turn off on it's own in some cases ...
�
Jan 15, 2013
FlasherZ You're going to love your resale value then.
Does your speedo work?�
Jan 15, 2013
tomas I guess I believe you if you tell me, but why did my 4.1 install schedule on a Tuesday, not install at 2:00 am as approved, reschedule Wednesday, not install Wednesday night, and finally install Thursday? I won't debate that download may be in advance of install and opportunistic, but I wouldn't be shocked to also find out that the car tries to connect at some point during install...
It's fun to try to guess how all this software works, but in the end what's important is that it does work...�
Jan 15, 2013
steve841 I do not believe this is correct. When I was having my severe battery incident ... they forced the update to my car ... TWICE.
So, I think Tesla has complete control over the process.�
Jan 15, 2013
Todd Burch I think you're all right in some respect.
Brian H is correct in that the download of the install occurs opportunistically, when you have connectivity.
Tomas is perhaps correct in that the install may only succeed when there's connectivity. Perhaps--for security reasons--the install performs some sort of network-based check or permission verification for the install.
Consider, for instance, that you've downloaded the installer package, but Tesla's discovered a problem with that software version--so they want to try to stop users from installing it. They could potentially block most of those installs from occurring by requiring the install package to phone home and get the green light for permission before installing. It's possible.
Steve841 is correct in that Tesla certainly has the ability to push updates to your car, perhaps even to the point of completely logging in to the OS like a server in order to snoop around.�
Jan 16, 2013
Todd Burch Again, this puzzles me. I have 4.1, have been driving the car for 2.5 weeks, and have only rebooted the screen once. (Turns out I actually didn't need to reboot that time). While 4.1 is obviously not perfect, I'm not sure it's the release itself but something else. It almost seems like some people have corrupted installs.
How some people are having daily issues and I've had almost none points to something other than the version directly--as not everyone can recreate the errors. Incomplete install, corrupted install, something like that might be involved. Or perhaps something about your usage pattern is causing repeated issues, and my usage pattern doesn't trigger them.
I entertained the idea that the version that you upgraded FROM might be impacting things. My car was delivered with 4.0 and 4.1 ready to install. I get the impression those who started with earlier versions (3.9?) that have upgraded to 4.0 or 4.1 have seen more problems.�
Jan 16, 2013
FlasherZ I received the .31 update on Christmas Eve morning. It was flawless for a week. Starting Wednesday, January 2, I started seeing weird things -- center screen not booting with the rest of the car or needing a touch before it would turn on, the turn signal sound thing, etc.
Since then I've been rebooting every 2nd day or so.�
Jan 16, 2013
jomo25 Todd, how would you rate your 3G coverage where you live and drive mostly? The notion advanced by Kishdude when in poor 3G areas could be possible. Perhaps the weirdness happens more frequently whn the car it's in a place where it gets stuck trying to connect.�
Jan 16, 2013
mstubbs Waiting for the bugs to be resolved
You are right I will not be placing my order until I see how the issues are handled. I purchased A Ford Focus Electric and the few issues I had were resolved very quickly and I have not had any other issues thus far.�
Jan 16, 2013
Todd Burch I live in an area with VERY poor 3G coverage. 1 bar at best if the car's out in the driveway. In the garage (where I leave it whenever it's home), I get between one bar and no coverage. (Cold clear days seem to have weaker coverage).
During the day, I have 3 bars in my office parking lot. I don't get wierdness in either place.
- - - Updated - - -
What version did your car originally have? As a sig, I'm guessing 3.9? Maybe there's something to this theory that the version you upgraded *FROM* is impacting the reliability of 4.1.�
Jan 16, 2013
NigelM My theory is that it's 1.19.31 that's the issue. I have v4.1 but with 1.19.29 and it's been absolutely flawless and I don't seem to be missing any functionality.
Todd, do you have .29 or .31?�
Jan 16, 2013
Todd Burch I'm on .31--the latest that many appear to be having issues with.�
Jan 16, 2013
FlasherZ v4.1 (.27 or .29, I forget which). Prior to that, v4.0 (1.17.solongago). Prior to that, 1.15.8.
- - - Updated - - -
Unfortunately, the .29 is the release that wouldn't let me charge the traction battery because of 12v charging problems.�
Jan 16, 2013
NigelM Wasn't that a hardware rather than a software problem?
- - - Updated - - -
OK, that's my theory shot down.�
Jan 16, 2013
FlasherZ Nope, that was someone else.
In my case, I updated to v4.1 (.29), then the next time I came home the car's charge port turned red with "charging stopped" and a message to disconnect and reconnect the cable.
If I left the driver's door open, thereby keeping the 12v system fairly active with climate control and radio, etc., then the car would charge. The moment the car went back to sleep (30 minutes) charging would stop.
They pushed .31 to my car the next day, that resolved it. That release was just fine for just over a week before I started to get issues on January 2.�
Jan 16, 2013
Todd Burch OK, so my theory's still alive--that those that started with older SW versions but updated to 1.19.31 are having most of the issues.
If the update was not for all files--doing a complete OS reinstall, essentially...then there could be some files from the early versions that coexist with other files from the latest version. Maybe those files aren't playing nice with each other?
I'd like to think that each software update is essentially a complete wipe and reinstall, so that every car has the exact same software install. Otherwise you'd end up with a messy situation.�
Jan 16, 2013
Atrium I posted a problem earlier about losing my 3G connection. The problem has persisted for 4 days and the Tesla service center has been very good at calling me to keep me informed of progress on a fix. I decided to take the steps that digitaltim took and removed the fuse(51) to do a hard reset. It worked!!! I am surprised that Tesla staff are unaware of these fixes. I have to say that the car does not demo well without connectivity. You lose so many of the cool features. I hope Tesla employees read this forum.�
Jan 16, 2013
aviators99 I also have .29 (and mostly flawless). Started with 4.0�
Jan 16, 2013
Lloyd I agree, I was delivered with .29, and when upgraded to .31 issues began.�
Jan 16, 2013
brianman I forget which version I started with. I guess I should look back at my old posts. That said, I'm certain of...
... and my car's been faring well.Code:... -> v.1.15.8 -> v.15.14 (unprompted) -> v.1.17.50 -> v1.19.31
Edit:
Hm, looking at the wiki I bet I started with v1.15.8 since I took delivery on 11/12/2012.�
Jan 16, 2013
JohnEC I was updated to 1.19.29 just after Christmas and although it has been very stable, just in the last week I've had two occurrences of the "no turn signal click" problem. Reboot fixed it both times.�
Jan 16, 2013
ModelS1079 Monday eve: Had poor connectivity, rebooted just the touch screen, but the car went black while driving - both screens. No directionals (blinkers) during that time, in or out of the car. Took a few min to reboot. Was driving the whole time. Ownership is aware. I reboot due to some bug almost everyday or 3 out of five at least. Few times car remained fully functional after I left the car - with no key in car. Not annoyed. Tesla will get it right, even if my blinkers can't get right or left. In need of an update. Ben, how is it?�
Jan 16, 2013
XrstalLens Sorry to throw a wrench into the prevailing theory, but I've been on .31 for > 2 weeks and have only had to do the reboot sequence once, and that was a day or two after the update. Other than that, and for the last two weeks or more, I've had no problems except for the "auto present handles" feature not being reliable. I've turned it off for now until the next update.�
Jan 17, 2013
NigelM Mod Note: There's now a thread for discussing Firmware 4.2 here.�
Jan 17, 2013
dtich just a data point here: i went out of town for 10 days, left the car plugged in, 14-50 set to 24A (not sure if that setting stuck after first charge..? was back on 40 when i looked..) with about 180 miles on it.
came back, all fine. car sitting with 231 miles, happy as clam. no 12v batt issues (was nervous, slightly), no other kinks. just fyi.
this is 4.1 (.31) on VIN ~1600. (and, this is a ca car, so temps never got much below 45...)�
Jan 17, 2013
markwj Do you have the car displays set to sleep, or still on the original setting?�
Jan 17, 2013
dtich i have 'keep displays powered' set to off. not sure if that is default or not. but i never felt the need to have the car startup any faster. it's fine for me if it takes a few seconds while i put my phone down and seatbelt on, whatever. never been an issue. that said, i was also on the side of not fretting about another 3 or 4 miles a day being spent on keeping a couple microchips powered. for my use i plug in most days and my driving requirements aren't such that i need every last mile available to me everyday. if i do i'll make sure to charge with my departure time in mind. fwiw...�
Jan 17, 2013
FlasherZ Do you have "range driving mode" set to on? If so, the displays will sleep after 5 minutes of inactivity regardless of the "keep displays powered" setting.�
Jan 18, 2013
dtich no, don't do that either. i can see instances where these settings would be helpful, but i don't need to be that vigilant day to day. fortunately.�
Jan 18, 2013
Trnsl8r Know 4.2 is out, but still... This happened on 4.1 yesterday. Wife drives the car, makes a call over bluetooth, finishes the call, but now all sounds are gone. No radio, no blinkers sound, and the rearview camera doesn't come on when in reverse. I drive the car and notice there is a bit of noise coming from the speakers.
After parked for a while (I have range drive mode on) letting the screens shut down so they boot again when coming back, showing the brief Tesla logo while booting, everything is back to normal.
Thinking the car never understood that the phone call was over... Anyway, that is the first problem we've had with 4.1.�
Jan 18, 2013
napabill Which brings to mind a question I had regarding ending phone call. If the call was initiated outside, how do you end it? Because it was initiated elsewhere, the phone app isn't active on the 17". Not aware of any button on the steering wheel to end call. Do you have to activate the phone app in order to terminate. Up to now, I just let the caller's termination eventually cause my phone to terminate.�
Jan 18, 2013
Trnsl8r Related to this... The car also get confused when I use Siri and thinks I'm on a call. Then I have to "end" the call on the car's touchscreen like you describe.�
Jan 18, 2013
FlasherZ Press the upper-right button on the steering wheel, (phone should be selected), then use the scroll wheel to end the call.�
Jan 18, 2013
dtich this. (tho, hm, it may be the lower right button on steering wheel.. is upper right the voice commands..?)
but i will add a related bug: and that is that i find sometimes when i get in the car after having been listening to something on my phone when last driving, and i then select a media source other than phone -- in looking at my phone i find the last file i was playing in the car is still playing even though the car is now set to monitor something else. a bt c+c issue... could be an annoying phone battery drain if not noticed. fyi.�
Jan 18, 2013
Todd Burch FlasherZ is correct. While in a call, press the upper-right steering wheel button (voice control) for the phone commands (such as mute, hold + answer, end call, etc.).
Since the manual is so flimsy right now, I only figured this out by asking a Tesla ownership person.
�
Jan 19, 2013
jhs_7645 OK.. awesome.. so *where* is the FAQ that TMC has going? So much knowledge peppered around these forums�.�
Jan 20, 2013
wycolo > No directionals (blinkers) during that time, in or out of the car. [ModelS1079]
I've never driven or owned a car without HARD WIRED turn signals / 4-ways. That would be be considered a crime against nature in my book. Or at least against DOT rules. Signal lighting *should be* repairable by any auto-electric shop. What possible advantage to be gained by including traffic signalling in software/firmware? That's how Mercedes wires their steering column?? [exit stage left, babbling to self].
--
"At Tesla, we make it rocket science!"�
Jan 20, 2013
napabill Went out to dinner with some friends last night and was extolling the virtues of the S, including the walk-away locking. As we walked away I kept watching until we were about 25 yards away, assuring them that the lights would go out and the handles retract any moment now. We then went into the restaurant, and came back to the car a couple of hours later. While the headlamps were out when we returned, the handles were still extended with the handle lights illuminated. Is this a known issue with 4.1(1.19.31)?�
Jan 20, 2013
Goterps Here's to TM working on a direct, simple bug/issue/reporting/resolution system. I would much prefer being a TMC driver than a TMC reader�
Jan 20, 2013
dtich no chance there was a fob left in car...?�
Jan 20, 2013
napabill Nope. In my pocket, and used it when returning to light it up for my friends. But handle lights were on. Assume that means I left it unlocked. But our restaurant was in the middle of the high-Sonoran desert outside of Tucson, so not much to worry about.�
Jan 20, 2013
Goterps Parked car in my garage tonight. Put in park, closed doors and slacker radio stayed on and display stayed on. I used the fob to lock the car, but they stayed on. After a minute they were still on and so I went back in the car and put the radio on pause, closed and locked the doors, but the display stayed on. After a while it went off. I still have 4.1. I add this to the list for my service center visit tomorrow.�
Jan 20, 2013
dtich hmm. annoying that. and obviously you have auto-lock on walk-away set to on..? just a glitch i guess.�
Jan 20, 2013
Doug_G I always look and check. Sometimes I just tap the FOB so it does it right away.�
Jan 20, 2013
SouthJerseyJon My MS was delivered with 4.1. I have had most of the normal bugs with 4.1 but I have disable the sleep mode and have not plugged in for two days and everything is fine. I wonder if there is a combination of charging/sleep that is causing the bugs.�
Jan 20, 2013
Doug_G I think you're on to something. I disabled sleep mode a couple of days ago and haven't had a glitch since.�
Jan 20, 2013
dtich i spent the first week waiting till the handles retracted before officially leaving the parking area, but it always did it (except when once a door wasn't fully closed).. so i'm now just walking away, like a 70s tv show cop, and it's always locked when i come back. to have distrust in this function would be awful.. gotta trust that the car will lock itself if you walk away. that's fundamental. so, any glitches in this area need solving pronto afaic.�
Jan 20, 2013
Doug_G The reason I don't trust just walking away is I once had my rear right door pop open to the second click when I parked, and that caused the car not to lock. Only happened once, but forever careful now.�
Jan 20, 2013
jhs_7645 One question just so I'm absolutely certain. If you walk away from the car and somebody jumps in before it locks they can't go anywhere right? Doesn't the car have to sense the fob in the proximity of the drivers seat?
Sent from my iPad using Tapatalk HD�
Jan 20, 2013
NigelM Correct.�
Jan 21, 2013
mcornwell I've had this happen when my wife didn't close the passenger door all the way. Since I pulled the drain plug cover at the bottom of the door, this hasn't been a problem, and the door latches with a normal amount of effort.�
Jan 22, 2013
Lynn005 I had the exact same problems this afternoon. I didn't reboot, but after sitting for about 6 hours, everything is working again.�
Jan 22, 2013
Lloyd I believe that 4.2 fixes these issues. I have not had then re-occur.�
Jan 22, 2013
mcornwell I lost 3G connectivity while driving (showed no signal, no map data), even though there's a strong signal here, but rebooted while driving and it came back in 30 seconds. I'm on .31.�
Jan 22, 2013
Doug_G I've had far fewer glitches, still running 4.1, since disabling the sleep mode...�
Jan 24, 2013
dtich datapoint: been on 4.1 since new years, no issues. today i came back from dinner and the car had unlocked, screens on. upon driving, the rear cam wouldn't come on, the temp readout was dashes, blinker sound fx not working, etc.. the usual as we've read recently. i drove for a while to see if it would reset itself but finally had to reboot the 17" with the roller wheels, which fixed everything. just wanted to post that this finally hit me, and to note that this is the first time i've had to reset a screen since taking delivery. point of interest: i have had my car on 'keep displays powered' set to off... i have now switched that to on. at least until 4.2 dl's. will see what happens...�
Jan 24, 2013
tomas I've had same issue with display going on fritz (temp, turn signals, milage, etc.) 1 time only during 4 weeks on 4.1. Once I learned to reboot, it was fixed and haven't had any recurrence.
I, for one, am NOT changing sleep mode (display off) setting - nor will I necessarily install 4.2 when it arrives. I frequently drive to second house, which is 90 miles away with limited (110) charging. I'll gladly trade 4.1 occasional (once for me) reboot in exchange for keeping sleep mode and thereby reducing overnight drain.
If reboot issue gets chronic, then I'll reconsider the sleep mode setting, but that has not been the case.�
Jan 24, 2013
Darren This is such a scary thing to do. You're basically driving blind for 30 seconds. Those 30 seconds or so seem like forever because you don't know how fast you're going, and i'm not even sure the indicator (signal) lights work.�
Jan 24, 2013
dsm363 The 17" screen can reboot separately from the smaller LCD screen as well so sometimes you don't lose that information assuming both don't reboot at the same time.�
Jan 24, 2013
brianman IMO...
While it's an uncomfortable situation to be sure, I wouldn't call it driving blind.
Driving blind would be if the entire front windshield was a monitor fed by an external camera, and the camera and/or monitor decided to reboot.
Not knowing your speed and having broken turn signals isn't "driving blind."
We need to be careful to reserve extreme terminology for actual extreme conditions. Would you be upset if someone yelled "Fire!" in a crowded theater because someone lit a cigarette outside a propped exit door?�
Jan 25, 2013
tomas OMIGOD, 30 seconds without nav? Holy jeez, I'll bet the bluetooth phone wouldn't work either. Someone important might call!
Seriously, kind of amusing that we get so used to creature comforts we didn't have 5 years ago that we forget that when some of us started driving, a mandatory part of the driving exam was knowing how to put your arm out the window and signal a turn - which was modus operandi for half the history of the auto. Just like planning your trip around the location of the petrol station... err level 2 charger.
Also seriously, I would never advise a reboot of screens while driving... just common sense would tell me to pull over and do it in park.�
Jan 27, 2013
mcornwell Then I guess I am lacking in common sense. After driving for 27 years, I'm a fairly good judge of my speed, and after spending hundreds of hours reading about my car, I was certain that there would not be any driving related side effects of being without the display for 30 seconds.�
Jan 28, 2013
tomas Sorry to impugn your judgement. This coming from the guy who wanted to spritz the windows yesterday at hwy speed and accidentally pressed the "park" button. Good news is that the car is smart enough to know that's not possible.
Agree that rebooting display SHOULDN'T have any driving impacts, but having spent a few decades in software, I guess I'm just suspicious and cautious, and would personally take the time to pull over. I've seen several posts from people who have done this reboot while driving without incident - speaks well of Tesla programmers' diligence in separating display functions from vehicle operation functions.�
Jan 28, 2013
FlasherZ Very early on (within 2 days of having my car), due to an unreadable display, I was forced to reboot both screens at night while driving (there was no "pulling over" on the stretch of the road I was on). I can say that the car's systems will retain "current state" when the control systems reboot. The emergency flashers/turn signals/etc. do indeed work, although their indicators are not available. Headlights/fog lights/etc. don't flash or shut off.
It's a basic systems design where you have operational subsystems and monitoring/control subsystems. In the absence of the monitoring subsystems, operational subsystems must still operate as expected. Direct inputs required for only a particular subsystem are made directly to that subsystem, while the overall monitoring system can be responsible for programming certain behaviors, settings, etc. in the downstream systems.�
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