Just heard back from a Tesla Ownership Experience Advocate, Stephen Smith. The response was prompt and complete, so kudos to Tesla for that.
According to Stephen, a Model S owner's manual is not yet available. Tesla says that they will hopefully have something for us to educate ourselves within the next couple of months as the bulk of deliveries begin.
This implies to me that there is still a lot of flux in Model S development.
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Jul 2, 2012
kevincwelch
Isn't it computerized? Wait, where's AnOutsider? He can post his video of the manual!
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Jul 2, 2012
AnOutsider
heh, the manual has been pulled from more recent software updates. Guess they don't want us poking around yet.
It's probably not that they *couldn't* get one to us...but it's still so fluid they'd rather not publish it at this time.
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Jul 2, 2012
nrcooled
I am curious what the current owners are using as a manual then...
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Jul 2, 2012
kevincwelch
Trial and error :smile:
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Jul 2, 2012
Discoducky
Same here, are signature holders not going to get one when they take delivery? or is delivery going to be delayed at least a month or two?
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Sep 19, 2012
NigelM
Just curious....Now there's a few cars out there, have any of the new owners checked back in to their "My Tesla" page to see if this button has appeared?:
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Sep 19, 2012
Todd Burch
I'd guess that Tesla would make manuals available to all reservation holders when they're ready. No button in my Tesla page .
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Sep 19, 2012
NigelM
Not necessarily. I didn't get that button until my Roadster was delivered.
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Sep 21, 2012
AndyM
Thank you for the link! It appears to be wide-open, you don't need to be logged into the Tesla web site to get the PDFs.
This is very short at 36 pages. The Toyota Rav 4 EV is almost 500 pages!
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Sep 21, 2012
pilotSteve
Thanks timdorr!!!! I've been WAITING for this. Just read the whole document, it answers lots of questions. Now I'm ready for my delivery....
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Sep 21, 2012
strider
Yeah, as it says this is the "quick guide" to answer the most common things. The full owner's manual will come in time.
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Sep 21, 2012
aviators99
I would be willing to bet money that for people whose cars have been delivered it still says "The factory is building your Model S".
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Sep 21, 2012
J in MN
Saw a couple of mistakes: 1. 19" rims are are listed as 8.0J in front and 9.0J in rear. Guess you would have to dismount the tyres to rotate them� :wink: 2. 21" tyres are listed as Continental DWS instead of DW. 3. Service interval is given as 12 months or 12000 miles instead of 12500 miles as per blogs and discussion here.
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Sep 21, 2012
mulder1231
Looks like with active air suspension you could use Jack mode and the very high setting to get over ramps, up and down your driveway, in and out of your garage, etc. as long as your speed is under 4.5 mph. As soon as you go faster, it cancels the Jack mode automatically.
Page 29 of the quick guide for owners.
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Sep 21, 2012
Doug_G
I noticed an interesting feature. The car auto-locks itself when you walk away with the FOB (this can be turned off).
Interesting. It sounds like they've come up with a model where you never lock or unlock anything. You just walk up to the car, open the door, sit down and drive, then get out and walk away.
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Sep 21, 2012
strider
This is how my Corvette worked and I loved the feature. Never had to pull the fob out of my pocket. Looking forward to this w/ the Tech Package.
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Sep 22, 2012
jkirkebo
The auto-lock will only work for us if it senses passengers too. If I stop outside a shop and go inside with my wife still in the car, I do not want her locked in...
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Sep 22, 2012
GSP
Compared to our Corvettes, the Model S adds automatically "starting" and automatically turning off the car to the widely available auto lock and unlock. The first 'Vette we had with auto lock/unlock was a 1987, and it still needed development. If you stood next to your car to talk to someone, the car would keep locking any unlocking continuously. Fortunately you could disable the feature.
I usually lock my wife in, for her safety. She can still exit by just unlocking the door first.
GSP
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Sep 22, 2012
AnOutsider
There's also a few spelling mistakes, but overall it's well out together IMO.
You sure?
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Sep 22, 2012
dsm363
If you find mistakes, go ahead and e-mail your rep at Tesla. They can pass along the corrections to the correct team.
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Sep 22, 2012
Robert.Boston
No; you do NOT want to use the "Jack" mode for anything other than jacking and transporting. To get over ramps, steep driveways, etc., just set the active air suspension to Very High. You still want the car to be able to dynamically level itself, though, so don't use Jack.
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Sep 22, 2012
Todd Burch
In what other car would you see this statement?
By the way: Did anyone notice how Tesla's always using the term "Frunk", but they seem to shy away from using it in the Owner's Guide.
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Sep 22, 2012
Jason S
I enjoyed the Two Door Cinema Club icon in the dash example on page 4 -- "Something Good Can Work" is the relatively famous song from that album.
I still don't understand why lowering the car helps with loading/unloading passengers.
A feature request: separate "favorites" lists (songs, browser history/favorites) based on which key fob is active.
Good to know.
Good to know.
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Sep 22, 2012
brianman
Quoting for context, not to disagree.
The language is repeated that 4.5mph will cancel "JACK" mode, further reinforcing that it's not intended to driven in that mode.
I didn't catch any language in the ms_owners_guide.pdf relating to what speed deactivates "VERY HIGH".
- - - Updated - - -
I think of it in the following light.
If you have a roadster, you might want to raise the vehicle to load/unload passengers. If you have a pickup truck, you might want to lower the vehicle to load/unload passengers.
At highway speeds, the Model S is lowered. At low speeds, the Model S is raised to improve clearing on poorly maintained and/or uneven roads.
If you "paused time" on the freeway to load passengers, it would be more like a roadster -- raising desired. Under normal conditions, you'll pick up passengers after having rolled to a stop from low speeds, it's more like a pickup truck -- lowering desired.
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Sep 22, 2012
Jason S
But it literally said that it lowers to load and unload passengers. Right after saying it lowers for highway speeds.
Maybe it is only to some 'optimal' height.
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Sep 22, 2012
Robert.Boston
Maybe I'm just getting old, but I think I'd prefer my car to be higher ?to get out, not lower.
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Sep 22, 2012
mulder1231
But what if you have a driveway that's sloped up 10-15 degrees, like I do? If I back out of my driveway and it's trying to self level, the front of the car will be low and the back high. Exactly what I don't want, because when I back into the street, the nose would hit the driveway pavement.
I don't think I quite understand how self leveling works...
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Sep 23, 2012
Johan
Do you think front and back suspension will set to different heights? I don't think so. That'd be wierd IMO.
Agree with previous posters about the strangeness of "lowering the car for loading/unloading passengers". This should be user configurable. Also, if it's safe to go faster than 4.5 mph with suspension at Very high I'd like to be able to (for winter and deep snow, going over high snow banks etc).
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Sep 23, 2012
Doug_G
I think the "leveling" is to make sure the wheels are all the same distance from the body. So if you put 500 pounds in the trunk it will restore the original suspension position.
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Sep 23, 2012
Robert.Boston
As I understand it, the Jack mode basically locks the suspension down. Useful for jacking/towing, but for driving? Imagine replacing your shock absorbers with bricks.
What you want to do, @mulder1231, is get the car as high as possible, so put the suspension into "very high" mode. Activating "Jack" mode doesn't raise it any higher.
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Sep 23, 2012
jerry33
That is my understanding as well. The suspension won't care about the angle of the car or you'd have a problem on every mountain road.
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Sep 23, 2012
Tempus
no, that seems right to me - my wife (physical therapist) was more excited by the possibility to raise the car to make it easier to get in or out than anything else about it. (which, btw - made the air suspension an easy sell for her)
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Sep 23, 2012
mulder1231
Thanks for explaining, Doug and jerry33, I had this weird idea in my head about the Model S self level doing the same thing as my auto leveling laser kit that I use for installing kitchen cabinets.
It's the same one as was posted yesterday, written by Lis Frasier, last modified on 8/21/12.
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Sep 23, 2012
jerry33
I totally missed that, and just saw the link over in the TM forum.
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Sep 23, 2012
KBF
Hey, on p. 27 it has the specs for the fuse boxes, and in box one, fuse one, it looks like the Model S has an adaptive cruise control sensor, FWIW.
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Sep 23, 2012
brianman
Assuming that's what "ACC" stands for. Odd to be married with the other items though...
"1 | ACC sense, Radio, USB Hub"
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Sep 23, 2012
ModelS1079
Just read the Owner's Manual "cover to cover". What a gas - I mean what a charge - reading it. Really brought me into the car, visualizing being a Model S Owner, laughing as I raise the air suspension just for the fun of it, or adjust the steering for that more European feel. Found a few conflicts with reports in the forum regarding small items. They'll pan out i am sure. Noted that standard charge level is 90% of total chargeable battery, or 270, 207, and 144 miles at standard charge for the 85, 60, 40kWh packs, respectively. That's a little nicer than an 85% starting standard charge. Curious what others took as unexpected from the manual. And why did I not know the mirrors tilt in reverse or even that he car has heated mirrors? Missed it along the way.
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Sep 23, 2012
brianman
Based on the update that was posted about in another thread, I think this is already outdated.
More specifically, the update said the 300 was an EPA 2-cycle and that the update will be using the EPA 5-cycle for the rated range. As such, I presume range charge now reads 265 and standard charge would read 238(.5).
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Sep 23, 2012
ModelS1079
Yes, by EPA, but if 90% is accurate still the standard charge, then with conservative driving we can expect a few more mile than I thought.
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Sep 23, 2012
Norbert
Which update? The last I know, EPA 2-cycle is about 320 miles, constant @55mph is 300 miles, EPA 5-cycle is 265 miles.
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Sep 23, 2012
brianman
This one:
I've never heard this number and EPA in the same sentence. At least not that I recall.
The language in the update seemed to suggest that matched the EPA 2-cycle number. Not sure when/if that's ever been corroborated.
Yup, that's unchanged.
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Sep 23, 2012
mulder1231
Could it also mean Auto Climate Control?
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Sep 24, 2012
jkirkebo
ACC is "accessories". At least in other cars...
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Sep 24, 2012
KBF
That makes sense. Hey, it was worth a shot
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Sep 24, 2012
Todd Burch
Just received from my Tesla rep:
Not sure if he's referring to the brief Owner's Guide that we all saw the other day or the full manual.
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Sep 24, 2012
Tommy
Page 7
I am assuming this is the "defogger" for the windshield thou it is called a "defroster" All the cars I have driven have turned on the A/C switches to maximum to clear the window, maybe Tesla does the same as well as heat the air.
Page 24
I think @ Lloyd mentioned he had bought some special coolant already, Tesla doesn't want us messing with the fluids.
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Sep 24, 2012
Lloyd
Yes, I bought fluid for the Toyota Rav 4 EV, who in their manual asks you to keep the fluids at the proper levels as "Owner Maintenance" . It is the same drive train, just a different delivery by different manufacturers.
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Sep 24, 2012
Robert.Boston
Remember, Tesla is a Silicon Valley company. They know no one ever reads the manual.... ;-)
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Sep 24, 2012
Norbert
It's from Tesla's blog on Efficiency and Range of the Model S:
Could we get a sticky with the links to the Tesla Online Manuals?
I spent about an hour Googling, searching here, searching through Tesla's website and all to no avail.
I would love to download the owner's manual so I can read it from time to time now that I have my car.
Thanks in advance....
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Dec 4, 2012
William13
I down loaded the original manual as a PDF to my iPad long ago. It is available on the Tesla website in your My Tesla sign on page after you get the car. I think.
If no one else has it who is more tech savvy give me some ideas as to how I could upload it for you.
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Dec 4, 2012
bonnie
It should be available through 'My Garage' when you log in.
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Dec 4, 2012
doug
you can upload pdf files as attachments here.
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Dec 4, 2012
Lloyd
Where? It is not avaialble for me under my garage.
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Dec 4, 2012
bonnie
You don't have a 'view manuals' button under a picture of your car? Maybe it's only for Roadsters.
If your car hasn't been delivered yet, it appears it only changes once your status turns to 'Delivered'
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Dec 4, 2012
Lloyd
It would be nice to be familiar with your car before it is delivered!!
That's like getting a new airplane and saying here's the manual go fly it!!
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Dec 4, 2012
NigelM
I'm confused, are you looking for something different? You had the owners manual back in September.
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Dec 4, 2012
Norbert
^ ...link in this quote, for your convenience. (actually, with my settings, on page 2 of this thread).
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Dec 4, 2012
Lloyd
That was a very short 36 pages "owners guide" not anywhere near a finished owners manual for the Model S!
I mentioned at that time that the Rav 4 EV had 500 pages to their owners manual to be complete. I find it hard to believe that 36 pages is the finished product!
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Dec 4, 2012
NigelM
Believe. That's it.
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Dec 4, 2012
gg_got_a_tesla
Yup, documentation Silicon Valley-style!
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Dec 5, 2012
jerry33
If the RAV4-EV manual is anything like the Prius' manual, 464 pages are yellow lawyer text. You had to download the New Car Features manual to get the good information.
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Dec 6, 2012
Nickjhowe
Regardless whether you've taken delivery or not go to .../mytesla/manuals.
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Dec 10, 2012
rongon
there is an undocumented link to /mytesla.manuals..... BUT all roadster manuals except those noted below: sorry no owner's manual :> (
Doesn't appear so, but the manuals and warranty link just popped up for me. Of course, I get my car in 5 days, so that's probably why.
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Dec 11, 2012
clea
The link to the manuals appeared for me as well and i do not have a delivery window beyond feb-mar. The issue is that because I want to keep most of my TM references specific to Canada I set my region to be from here and the manuals links add an en_CA subpath to the address as in
but the resulting path to the specific pdf turns into a nice 404. (no the example path is not meant to be a real link)
To get the manuals I can either set the region to be from the US and then download the manuals or take each resultant 404 generating path one at a time and remove the en_CA subpath.
I thought it was less important before (i was able to access the manuals before this change) because there were no Canadians getting finalized delivery windows but now that that is finally happening it needs to be fixed.
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Dec 11, 2012
gaswalla
Question to folks who have taken delivery: The manuals just showed up on MyTesla page. I have a delivery window of Dec18-Jan1. Does anyone remember a correlation between when the manual download link shows up and when actual delivery was offered? (the page also says "..the factory is building your Model S"
thanks.
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Dec 11, 2012
NigelM
In my case they showed up the day of delivery, but before you get excited there were quite a few people who wanted the manual pre-delivery and that may be what Tesla is now doing.
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Dec 11, 2012
mnx
Another datapoint, I've had the manuals on My Tesla page for months. Then they disappeared when I finalized a week ago and re-appeared today along with everyone else's...
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Dec 11, 2012
gregincal
I have a link to download the manuals on the MyTesla page and I haven't even been invited to finalize, so I think it doesn't have anything to do with delivery. Sorry.
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Dec 11, 2012
NigelM
There's discussion about Owners Manuals and their timing (including that just about everyone now has the link) over here: Model-S-Owner-s-Manual
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Dec 12, 2012
Brian H
I take it Lloyd knew about those already, but is just bummed/aghast that "that's it?!". No techie/mechanical detail at all, and definitely not a Service Manual.
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Dec 12, 2012
Lloyd
Yes, I believed there would be more. Especially when comparing to other owners manuals I am used to at 500 pages plus! I have to believe that this is a 'work in progress'!
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Dec 12, 2012
Todd Burch
It seems they're taking the Apple approach (Silicon Valley approach as others call it). Anyone who owns a Mac knows that they only include the bare essentials in the documentation and leave it to the user to figure out the rest!
I'd much prefer a detailed and complete manual. It would give me more to read to pass the time until my car arrives .
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Dec 12, 2012
clea
well they are continuing to slowly enhance their localization support by publishing the fr_ca versions of some of the manuals. I still had to set my region to be the US to access them however.
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Dec 13, 2012
KBF
I downloaded the new manual and compared it with the first downloadable one. They are both version "1.6" according to their file data, but the newer one is 9.6MB instead of 7.3, and has two extra pages. The new one has software 4.0 instructions on it, and an extra page with links to the website and copyright info. Throughout there are formatting tweaks along with the different software; there is an extra page about homelink, and about getting software updates.
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Dec 14, 2012
aviators99
The HPWC Installation Manual is now up.
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Dec 19, 2012
clea
Well they seem to have finally solved the issue of a bad region based redirection to access the manuals. I can access all the manuals now without having to set my region to be from the US.
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Dec 20, 2012
dsmith2189
Has anyone read the owners guide? I was reading page 4 "Instrument Panel at a Glance". and have a question. above the image of the panel the text says
The left side of the panel is covered by a pop-out of the charge level and door status image. The right side of the panel has the selection for the "Media Source" and "Right Wheel" graphic.
I checked the fr_ca version and it says the same thing (but in french)
have I been mixing up my Left/Right (gauche/droit) all these years?
Edit: As I continue to read. there are other things that make me think that it was written by someone who has a PhD in English, but has never spoken to anyone in plain english.
I had to read it twice. yes, turning something off will use less battery power. using "However" makes it sound like it is something with a negative consequence.
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Dec 21, 2012
napabill
Got my car on 11/29 and DL'ed my Owner's Manual on 12/1/12. I like to keep a PDF file on my iPad (&laptop) for reference. Based on this thread, I went back to the Tesla Motors website and re-downloaded the Manual, which has no version indicator in the filename. Sure enough, at some point the Manual was updated to "Rev - 1.00", which now includes Software version 4.0.. Would be nice if there was some communication that the there had been an update. Be even nicer if the Manual was attached to an email to all current owners.
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Dec 21, 2012
tezco
Yes, I second that emotion. (Along with a note: Homework assignment -- please review the new features [on pages Xxx] so you are ready to roll when your new software downloads....)
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Dec 21, 2012
rtavan
Where on the Web site is the manual download? I've been looking for months.
/Rick
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Dec 22, 2012
Todd Burch
Rick, check post #12 of this thread, or log into your MyTesla page if you have a reservation.
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Dec 22, 2012
rtavan
Thanks, Todd. I found it. Duuh!
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Jul 29, 2013
psirnes
User Manual for EU models is now laid out on Norwegian Reservation holder My Tesla Homepage Here is a link in case this is initeresting for others
In case this happens to anyone. Attempted to turn on Tesla once seated. BLACK, BLANK touchscreen. Information panel where speedometer is located said to WAIT for Touchscreen to Power On. Could not start car for about 90 seconds. Could start car but no touchscreen to turn on A/C or open charge port, etc. Called Tesla. Had to do re-boot, said it was bug in system, should be resolved in 2 weeks.
Solution to re-boot: Keep foot on brake whole time. Top buttons on steering wheel press and hold at same time for about 20 seconds and speedometer display will blink. Let go and then press and hold BOTH scroll wheels at same time for about 20 seconds until actual touchscreen gets WHITE T showing. At this point all worked ok.
Hope this helps anyone that may have same glitch in system
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Aug 20, 2013
pmppk
The most interesting part is on page 2:
No other mentions of Pandora or Spotify anywhere else... but it seems like integration with these services may be in the works if they had the legal team add them to the disclaimer.
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Aug 23, 2013
Joel
Good catch. It appears to be related to the software version.
Page 2 in the European manual reads, "MODEL S SOFTWARE Version: 5.0"
In the US manual, there is no mention of Pandora or Spotify and on page 2 in the US manual, it reads, "MODEL S SOFTWARE Version: 4.0." So, when Tesla updates the US manual, perhaps there will be Pandora and Spotify language.
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Nov 16, 2013
NigelM
Digital version of the owners manual can be found in-car post FW v5.6 under Controls/Settings
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Dec 21, 2013
RubberToe
I'm going to be renting a Model S in early January. How can I get a hold of an electronic copy of the current owners manual prior to then so that I am ready to roll. Maybe someone could send me the latest one? PM me and I can provide my e-mail address.
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