Dec 7, 2014
osama deleted.�
Dec 7, 2014
AlMc You have probably seen Andrew's letter that he emailed to Jerome. My experience is that Jerome will answer his email as the man rarely sleeps it could come at any time. I am confident with the level of concern expressed on this and the TM forum and the resultant use of some of the postings by the usual suspect FUDsters that we will see EM either blog/tweet or a formal press release.
I would suggest that while venting here is helpful (I have done it before) you are more likely to get an answer/satisfaction by emailing management/Fremont.�
Dec 7, 2014
AlMc I have emailed Jerome on several occasions over the past 2 years and I totally disagree. In one instance he emailed my 'out of the blue' just to check up on a previously resolved issue just to make sure everything continued to be OK. TM has communication issues for sure, but in my experience Jerome is not part of that problem.�
Dec 7, 2014
Jgdixon Osama,
Don't let your emotions get the best of you. I'm sure some of the other Sig owners could chime in and say their 1-3 year wait was very frustrating but entirely worth it. The American Sigs started shipping 6 months before our Canadian ones and boy were we bent out of shape trying to figure out why. Time heals and when we got our cars all was forgotten. My Sig is now sold and I'll probably part with it late this week and have to make do with an ice loaner for who knows how long. Most of us would never go back to an ice car.
So hang in there and hopefully we'll all be joking about this soon. I think Andrew's letter was great and we should hear more soon.�
Dec 7, 2014
bonnie Your experience is admittedly pretty limited (you just ordered a few months ago), vs. a lot of forum members saying their experience with Jerome (in particular) is nothing like you describe.
Can you give the specific interaction that would lead you to make such a negative post?�
Dec 7, 2014
AlMc While I do not wish to 'fan the flames' here as you are clearly upset it appears to be a truthful answer. The factory was shut down longer than anyone would have liked and pushed your production and delivery date back. I would have been upset as well but not at the answer Jerome gave you. It appears to be direct and truthful.
I realize my answer may not be to your liking as well but I have always gotten straight forward information from him. Again, I have problems with TM communications generally but not Jerome specifically.�
Dec 7, 2014
gg_got_a_tesla Another vote for Jerome being a nice and honest person who reached out to us when we were going through a tough time after our accident and had lost our Model S.
I don't mean to be judgmental but, a sense of entitlement is not going to help resolve this. Some (more) patience will obviously help here; this should surely be sorted out sometime this week.�
Dec 7, 2014
dsm363 Tracking P85D delivery thread
Yeah. Jerome has been great to customers. So the car is delayed a few weeks. Some of us waited over 3 years for our cars. I think a little patience is in order.�
Dec 7, 2014
commasign +1 for Jerome. I explained to him that I sold my P85 in anticipation of my originally scheduled delivery last Thursday and was down 1 car due to the delay. He was able to arrange for a rental car for me to tie me over. Excellent customer service in my opinion.�
Dec 7, 2014
CarlK I can't believe people are so impatient of getting a car that is not even known two months ago. Have you ever tried to order a new Corvette, 911 Turbo or even a new Prius model when they first came out?�
Dec 7, 2014
Jgdixon Osama
I think people are upset at the word 'weasel' that you have used twice now, it sounds very derogatory. I feel your frustration and agree that communication is lacking but there is no need for name calling. Just try and chill a wee bit and this will all be behind us soon.�
Dec 7, 2014
SteveG3 It was great to see the photo earlier today that looks like a P85D delivered to a customer. I hope this is what it seems and you all get your cars very soon.
I can understand why there is frustration with Tesla's communication. It's an area they can improve on.
That said, I think it's worth bearing in mind, that it's been a week or so of delay, and we don't know what's been going on behind the scenes. Tesla and it's communications receive intense media scrutiny and are often misrepresented in a flood of media coverage for a variety of reasons. It may be that Tesla has been trying to negotiate with the EPA what is on the Monroney, sticker, and what Tesla is at liberty to discuss with the public about it. I am fairly confident that the 85D and P85D will achieve the 65 mph ranges Tesla had on it's website for the past month or so. That the EPA ratings have confused some here who follow Tesla so closely and are actually purchasing the car to the point of their thinking that the those 65 mph range readings have changed, is indicative of how much interest Tesla has in releasing the EPA numbers in a manner that does not lead to the misunderstanding that the company's claim of increased efficiency at the October 9th event is false. That is, if those following Tesla without an agenda to damage the company have misunderstood the implications of those EPA numbers, imagine what those who would like to damage the company might do with the EPA numbers. It appears the car is more efficient in some driving circumstances, less efficient in others... but in the one where range matters, it appears the car does indeed have better efficiency and range. I believe Tesla is pro-actively working to keep that point from being buried in misleading coverage. I get that those of you waiting for your cars would rather they just pro-actively get you a date for your car... I'm sure I'd feel some of that too if I were in your shoes. What's more, I think Tesla would have done better early on to say increased efficiency in highway driving, some lost efficiency in city driving.
Finally, this is speculation, but if Tesla was attempting to negotiate with the EPA, you can be sure the kind of media frenzy and misrepresentation of information we saw with the Broder NYT "article" and the vehicle fires (including misrepresentations of Tesla's responses once those stories broke) would have disrupted constructive discussions with the EPA.
Tesla can do better with communications. At the same time, Tesla would be foolish not to have learned how careful they have to be communicating about information susceptible to a media firestorm.
I suspect we'll see a Tesla blog on all this very soon... perhaps later tonight.
Enjoy your cars when you get them, and please don't forget to write us about your experiences with the car!�
Dec 7, 2014
bluenation unfortunately, agree with the comment saying every Tesla customer right now is early adopter. THere is a long , long list of price you pay for being in that priviledge, and this is one of them. Yes, even you who paid 120k USD, essentially a S class price segment.
this car company has one product so far. Tens of thousands sold total so far, as opposed to 100 000s or millions. So we're not near the "early majority" phase. Not even close.
...personally, i am sad to see this latest update. Dual drive was promised to increase range, because it's more efficient - something only possible with EVs, they said. Sad to see this is clearly not the case. As much as i support Elon, he does have a history of Steve Jobs-like exaggeration and hype creation.
hopefully, jerome answers soon.�
Dec 8, 2014
Jgdixon Still using the word weasel isn't necessary. If your posts are being deleted you have to take that up with the moderators because we wouldn't be aware of that. If that is the case I would guess that they are concerned with more than using the word weasel.�
Dec 8, 2014
lolachampcar argumentative or repetitive posts are often moved to a thread dedicated to such things (sorry, I do not remember the name of the thread right off hand).�
Dec 8, 2014
dsm363 What posts have been deleted? We very rarely delete posts. Some posts are moved to snippiness, politics or religion threads if they cross the line but pointers are left.
Are you really this upset by a maybe one to two week delay?�
Dec 8, 2014
flyboyzz1 I think he is really upset about the absolute lack of communication and the miscommunication from Tesla staff. Why some DSs are telling some people it's due to the seats not being ready and others are saying it's because of the window stickers is beyond me. My particular DS has no clue of the delay at all. WHAT? There are other publicly traded companies that have faced similar situations and were still able to communicate to customers in some fashion. Keeping quiet is complete BS and is awful customer service. I guess someone should give these guys a Business 101 class.
Do I wish I had the car by now? Yes.
Am I going to be ***** if they don't deliver by the end of the year? Hell yeah
Am I going to be mad that all along the way they are telling me I will have the car in December? Yup
Would I be less mad if I was kept in the loop JUST A LITTLE? 100%�
Dec 8, 2014
NigelM How about just calming down a little and leave out the yelling (CAPS) here? You want to yell at Tesla go ahead and yell at them, it's not acceptable etiquette to do it here.
Now, I checked and none of your posts have been deleted or moved....yet.
- - - Updated - - -
We don't edit or censor EXIF data. That's up to the individual member whether they leave it there or not.�
Dec 8, 2014
dsm363 How do you know it is? I understand the frustration about not hearing anything but better to wait until you have concrete information about how much of delay there actually is first.�
Dec 8, 2014
breser You can't be serious. If you don't know what's going on with your car how could you possibly know what Tesla can and can't achieve for someone ordering now? I realize you're frustrated but you're simply not in a position to know what they can or can't do.�
Dec 8, 2014
Aargau I have a worse story. I was in line to buy an Eclipse Aviation jet (very cheap 4 seater jet), and not only did they delay, they went bankrupt in 2008. At least no worries of that for Tesla. They will deliver a car.�
Dec 8, 2014
Bet TSLA Yup. That means they don't know the answer yet.
Well, I can see that it's frustrating. Why is it ridiculous? They don't have anything to say. Why people haven't gotten their cars yet is really none of your business. Perhaps it's because Elon is not happy with the unannounced submersible hardware. Shhhhh!
We don't know any such thing. All we know is that we're not aware of them delivering any P85Ds yet, and that they have told some people who expected deliveries between the beginning of the month and today that their deliveries are delayed.
Because one has nothing to do with the other, and because they are planning on December delivery for people ordering today?
No, they're not. I agree that we will have been if they don't deliver in December. Meanwhile, you might want to calm down a bit and stop throwing around the accusations until you have some clear evidence.�
Dec 8, 2014
Larry93428 It makes me sad to see such negativity.
After you get your car, look back at these posts.
~Larry�
Dec 8, 2014
docgarner First-worldliest problem EVER.
- - - Updated - - -
In all seriousness though, it'd be a nice favor if Osama and wk could chill. I want to hang in this thread to see if anyone figures out what the holdup is/was. That said, between these two talking about cancelling, 12V batteries dying all over the place, a 150+ msg thread reminding me that nobody's sure how those $175/hr labor rates and unknown parts prices will look after 50,000 miles, and another 600 threads about how I'm going to be dropping $1000/yr on tires for a camber I can't fix, I'd be lying if I didn't say I'm a little apprehensive about dropping twice what I've ever spent on a car for my upcoming P85D :\�
Dec 8, 2014
dsm363 Wow. Lying? Weasel words? You should really just walk away from the car. I doubt they can make you happy. There is likely simply a delay in production and your car is late. It happens.�
Dec 8, 2014
dsm363 Tracking P85D delivery thread
So every company that had even announced a product that they thought they could deliver by a certain date is lying through their teeth if they miss the target. Delays in production or development can't possibly be the reason?�
Dec 8, 2014
Jgdixon For what it's worth I have ordered many cars and I also own a marketing agency working with ICE dealers and manufacturers.
I know of no other company that shows you online the progress of your car, or calls you to advise you about what is still a slight delay. My car was supposed to be delivered by the 22nd. In the regular dealer world you would never have an actual date like that on a factory order. If ours cars are a few weeks late will I be disappointed? Absolutely. But someone taught me a long time ago that nothing is good or bad until it's compared to something. Please tell me about a company or car that is better so that I can compare.�
Dec 8, 2014
mrElbe Let's look at this objectively. Advertising on the Canadian site that if ordered today to expect December delivery is either they don't update the site or downright bait. Some of us who ordered two months ago are still in the queue.
It is commendable that any problems are being addressed at the source but the lack of any communication is currently leaving a bad taste in my mouth as the paying customer. This is not a trivial purchase from Walmart.�
Dec 8, 2014
stevezzzz Your delivery has been delayed and, understandably, you're upset. Message received, again and again. And again. And...enough, already. Give it a rest, please.
I sympathize, but I'd also like to be able to turn to this thread for its intended purpose: hard data about P85D production and deliveries, and related info. Lately, it's become a b****fest. Why don't you start a new thread for the other stuff? Or risk the mods doing it for you...�
Dec 8, 2014
NigelM Ok, we all get that Tesla isn't good at communications when it comes to issues; and just maybe the website missed an update because there's a whole bunch of time and attention diverted to getting you your car as soon as possible? But let's not throw accusations and insults around any more.�
Dec 8, 2014
commasign Agree that the lack of communication has been annoying. But really the only thing we can fault Tesla for as of right now is being overly optimistic with the initial delivery dates last week. If they hadn't scheduled some delivery dates last week, this thread would be 40 pages shorter. There are still several weeks to go before they actually miss their original "December delivery" estimate. Next time they launch something new (Model X, etc.,) they probably won't give any delivery dates until the cars are literally ready for delivery.�
Dec 8, 2014
Rice390 Then let there be crickets.�
Dec 8, 2014
flyboyzz1 I like Osama! Partly because he says many things I'm thinking without having to piss anyone off myself. The other part is because I'd like to fly his TBM.
just bought into a King Air... Needed the additional seats and the wife needed the extra spinning windmill.�
Dec 8, 2014
dennis
Based on the age of the Aventador driver, I would have expected you to be a bit more mellow...�
Dec 8, 2014
Raffy.Roma Put it this way. Not only you bought the best car in the world, the Model S has also no CO2 emissions. This means that you are doing a good thing for the planet where we live.
Now is it worth to wait some more time to get the Model S?�
Dec 8, 2014
la3553 I went to the factory today for a tour.they Have not delivered any P85D according to those that are working there.they are making sure they leave the factory perfect.I also test road in a D,everyone needs to calm down and realize when you do get your car you will be very happy.its well worth the wait.neck snapping of the line.I will be happy when mine makes it to the east coast whenever that happens.I was very impressed and further satisfied with the decision to buy P85D.�
Dec 8, 2014
Raffy.Roma Replied to Osama but my post has been left on the other thread. To moderator: if possible move to this thread also my post�
Dec 8, 2014
Andyw2100 And for a little while there we were doing so well...�
Dec 8, 2014
ariporad (Don't take this seriously)
Till one day after you take delivery. :smile:
But seriously, I'm guessing (I've never ordered a Tesla), from reading this thread, it's like 1-2 weeks tops. That's just a guess though (I may have no idea what I'm talking about.)�
Dec 8, 2014
Ktowntslafan Osama,
You are helping to improve the world with your purchase decision. I really do hope you get your D in December.
Looks like you got STACKS of cash! Well done!
Thanks for supporting Tesla! Really!�
Dec 8, 2014
redp85d I strongly recommend some Pranayama. It's tough given that you have 2 cars ordered and have already sold your current ones ?? that's more optimistic than me :tongue: think of something nice and forget the word tesla for a week. I don't want to see you back in this thread for a week. Cheers to your good health
�
Dec 8, 2014
scott2613 I've owned lots of cars over many years, but nothing compares to a Tesla. Taking into account all the amazing technology and thoughtful design it embodies, I don't mind the wait at all. In our roll as an authorized Tesla collision repair facility, we have occasion to work closely with them on a regular basis. This is a first class organization in almost every way. Honest and altruistic. There are many new employees, they are growing very fast and sometimes they get confused or make a mistake. Whenever that happens they knock themselves out to help the customer. I have almost 40 years experience comprised of tens of thousands of transactions with all makes and models. None of them even come close to the level of service they give us and the customers.
Also, in my long career in aviation I've had occasion to fly and or own everything from WW2 biplanes to corporate jets. A good friend had an early TBM aircraft like the one mentioned previously. Due to a design defect, an inner landing gear door failed and jammed causing a wheels up landing at their authorized service center in Rice Lake WI. It took Socata over a year to fix it. Aviation customer service is often measured in months not days.�
Dec 8, 2014
AnOutsider I'll agree with all those who say the car tends to be worth the wait. I won't agree that it changes anything or excused them though. Tesla always has had an issue with communication, and that doesn't seem to have changed here. Glad you're cooled down now Osama, and I do feel for you. Been there myself.�
Dec 8, 2014
NigelM Moderator: off topic posts on moderation policies went to Site Feedback / Moving posts to a new thread, please continue any further discussion on that topic over there.�
Dec 8, 2014
Grendal All true. And maybe when you're feeling the delays on the "D" are infuriating, just remember the people that have been waiting on the Model X for over two years. Their last delay was something like half a year!
"At least I'm not waiting a year!"
"At least I'm not waiting a year!"
*Deep Breath*
"At least I'm not waiting a year!"
Good luck to all those waiting. You are still early adopters and all of us buying at a later time appreciate that you are paving the way for us.�
Dec 8, 2014
stevej119 I'm really surprised that no one has mentioned the fact that you benefited tremendously from Tesla's delay on your original P85 order. Imagine how you would have felt had you taken delivery in September of a P85 which did not have Autopilot sensors and could only accelerate from zero to sixty in 3.9-4.2 seconds instead of the true Supercar acceleration you'll be experiencing with your multiple P85D purchase? Does that really not take the sting out of the delay for you? Would you really be happier if your P85's were delivered a few weeks early and you missed out on the P85D?�
Dec 8, 2014
Gstein100 Now is a great time to decorate your garage, install your electrical service, commiserate with us others who are in the same boat, and just chill. It is difficult to find painters that can match the red color of my new P85D and superimpose the Tesla name and logo on it. Just busy doing prep work. I trust Tesla is doing its best to try and comply with December delivery dates but life happens when you are making plans to do something else.�
Dec 9, 2014
WarpedOne 
�
Dec 9, 2014
Raffy.Roma + 1�
Dec 9, 2014
Vitaman Steve j hit the nail on the noggin.
It's the infernal delays that allowed many who ordered in Summer to buy the state of the art Tesla.�
Dec 9, 2014
purplewalt Yep.
The OP would be climbing another whole set of walls if he had taken delivery on his original P85 order.
He would already have his original car(s), so he would have the car he ordered.
Very soon he would then be distraught by not having the P85D's performance and other features.
And he would be getting in another queue to sell his brand new car (and take the financial hit) and wait for his new P85D.
One simply cannot have it both ways.
Great things come to those who wait.�
Dec 9, 2014
ToddRLockwood Tesla is constantly improving its assembly process and the vehicle itself, especially on a new configuration like the D. Would you rather get you car "on time" or a few weeks later and get the benefit of some of those early production tweaks?�
Dec 9, 2014
Super Snake Personally, My car was promised on 12/26. I will be on vacation from 12/21 -1/2. I couldn't take delivery until 1/6. So the wait for me is no big deal. Maybe I'll get it on the 6th maybe I won't. Bitchin never changed the outcome anyway.�
Dec 9, 2014
Thud Hmmmm... if a car has almost 700hp, would you want one that was built quickly, or built correctly?�
Dec 9, 2014
Lump This might ease the wait...or maybe not.
�
Dec 9, 2014
LetsGoFast This reply (more or less selected at random from many other similar ones) misses the primary point of osama's rant. He is not so much objecting to the delay itself, but to the lack of information about the delay. He's not so much arguing that he should be provided the car on the promised date with bugs as that he should be able to expect clear communications about the status and projected resolution.
Personally, I'm not as stressed and I can imagine that the details about the delays and their resolution might be information relevant to the valuation of Tesla and therefore something they are concerned about releasing on a limited basis. I know that there are things I have purchased for a whole lot less money that came with better customer service. I don't think I've ever been contacted by Tesla once to provide me information about the car -- every interaction I've ever had with them was one that I instigated.�
Dec 9, 2014
Nathan Smith I totally understand why the OP is upset...
His custom car is a "project" and a successful project is "on time, on spec, on budget". I work in the government, so REALLY don't have room to talk... But at the moment, Tesla does a poor job on 2 of them and is questionable on the third (exceeding spec at the expense of the other 2 is the point, but not really sure if they have documented specs from the get-go). Tesla, of course, wouldn't be the only company doing poorly in project management. But it's really obvious with Tesla, when they make self imposed due dates they fail to met. I could give them a copy of MS Project, if that might help :tongue:�
Dec 9, 2014
mrElbe And the title of this thread should be "Forum Members Unhappy over lack of Communication". Notice the plural in Members.�
Dec 9, 2014
Shawn Snider It sounds like OP is INCREDIBLY impatient. Order your car and wait instead of ordering, cancelling, ordering, cancelling..... If I were a TM employee and seen your account submitting multiple orders and then cancelling them, I'd squelch your account. IMHO�
Dec 9, 2014
randompersonx Some of it is impatience, but some of it is also horrible communication.
I've waited a year three times for a custom made BMW M3 (twice), and a custom made Porsche 997 Turbo. One of the times there was a delay due to a defective seatbelt that was discovered while the car was in shipping, and resulted in a month-long wait. The other two times, the car was on time, as promised.
In all 3 cases, I received accurate communication explaining the issue and providing feedback on when to expect delivery or more information. Tesla's information is inaccurate, infrequent, and unreliable.
Tesla has set the expectations that they are failing to meet.
Personally, I am frustrated, but attempting to be patient, as this will PROBABLY only be a 1-2 week delay, and I am still excited for the car -- but I do not think the emotions are totally unjustified.�
Dec 9, 2014
NigelM Yeah, he's got that whole Benjamin Button thing going on with his hair.�
Dec 9, 2014
AnOutsider Nail. Head. I'm amazed how many gloss over that and go immediately to attacking the OP. Tesla's (lack of) communication is the core issue here, and the OP (although far more vocal), isn't alone in his feelings on the matter.
Agreed, and done.�
Dec 9, 2014
Shawn Snider When I read what I read, it was in scattered un-ordered quotes by random people responding to osama, his Original Post was "deleted". I apologize, I merely didn't have all the info.�
Dec 9, 2014
bonnie He deleted his original post and a large number of posts in this thread this morning (which would not be visible to you). Hence the confusing conversation ...�
Dec 9, 2014
wk057 A lot of the posts are still quoted here, so...�
Dec 9, 2014
Andyw2100 I use one forum where members can't edit their posts at all. We can't even correct typos.
I am by no means suggesting TMC go that far, but if members are going to abuse our ability to "edit" posts and use that ability to confuse and discourage the actual communication taking place here, I would have no problem whatsoever with the moderators instituting some sort of restrictions or limitations on our ability to edit. It could be done on a case by case basis, on a "number of characters removed" basis, or on something that someone smarter than me can come up with. But this is now twice in about twelve hours (that I know of) that forum members have used the ability to edit their own posts to completely obfuscate what's going on. I'm sure that's not what the "edit" button was intended for.�
Dec 9, 2014
lolachampcar Quick
Someone do a compression check on Mr. Osama.
Cars are shipping and I want to make sure he has not popped a gasket.
Osama,
Please take that as the joke it was intended. If offended, please feel free to yell at me (all caps).�
Dec 9, 2014
flyboyzz1 Osama's been pretty quiet today...hope the poor guy survived the night heart attack free!�
Dec 9, 2014
randompersonx It looks like he deleted all posts, as well as the lines for his car on the google docs spreadsheet. I suspect he cancelled his orders and will not return.�
Dec 9, 2014
lolachampcar Bad timing�
Dec 9, 2014
MarcG LOL I was just thinking that he blew up one day too early... oh well, too bad for him!�
Dec 9, 2014
commasign Maybe it was all for the better. Owning a Tesla requires a LOT of patience and understanding.�
Dec 9, 2014
Aargau Can we please not pile on individuals, especially those not able to muster a defense for themselves? It's punching down. It's also irrelevant to the delivery thread again.�
Dec 9, 2014
MarcG You're absolutely right. My sincere apologies to Osama and for not keeping true to the intent of the thread (posting something useful about P85D deliveries).
To correct that immediately, here is an update: I just spoke to the Corte Madera store and they said their P85D is now at their store! I'll try to stop by this afternoon to check it out.�
Dec 9, 2014
jkliu47 I agree. If the Forum owns all the rights to the posts in here, it should be able to lock posts after a specified amount of time after posting. This allows the OP to edit for grammar/typos etc., but not to retroactively go back in time and delete prior posts. I have been on another forum that has just that ability, and it really is quite transparent to the normal user.�
Dec 9, 2014
MarcG Great idea! Mods?�
Dec 9, 2014
EarlyAdopter I think he packed up his toys and went home.
He deleted his entries from the P85D order tracking spreadsheet, too.�
Dec 9, 2014
ModelX I hope he didn't give up on either the forum or the car, and just went for another calming drive!�
Dec 9, 2014
CarlK I suspect he has never even ordered one. Just an opportunist came here to join the bashing party.�
Dec 9, 2014
SteveG3 I've wondered about that as well Carl. fwiw, I'm not suggesting we all start trying to draw conclusions I doubt we can, but I think it's fair to wonder.�
Dec 9, 2014
NigelM Moderator Voice: let's just finish with the pile-on now please. Our friend made a good point about communication and it came across in an unfortunate way; we'll give him the benefit of the doubt and assume that he re-read his own posts and decided not to leave them out there.�
Dec 9, 2014
LetsGoFast FWIW, I think both of these posts are uncharitable and frankly rude. I'm OK with a suggestion that he is overreacting or has a short fuse, but to accuse him of outright lying or trolling without any basis for such an assertion reflects poorly on you both. I'm totally in love with a car I don't yet own and I understand that we are all cheerleaders of a sort, but to be so dismissive of any dissenting voices is wrong.�
Dec 9, 2014
Jgdixon I agree and can verify 100% that he has 2 cars on order.�
Dec 9, 2014
jfe_md I assume everyone here knows about Jerome's letter that was emailed today concerning the P85D delay:
Thank you for your order ofa P85D. I trust you will be delighted with the car!
Unfortunately, we experienced some delays in the production of the first P85D.I apologize for any inconvenience we are causing. We have now resolved thefinal concern, which was the airbag deployment for the upgraded seat design. Wealways want to err on the side of caution. We are building and shipping P85Dcars now. Your delivery specialist will contact you shortly to finalize thedelivery date.
Many thanks for your support and your patience!
Best regards,
So there is at least one issue that has delayed production/delivery. I am glad my vehicle is still in the queue and will be built after these issues were resolved. I was hoping for an early Christmas present....�
Dec 9, 2014
SteveG3 LetsGoFast, I may be mistaken, but I believe that the one poster in question accused Tesla of lying about the range, and accused Tesla about lying about deliveries all in the matter of a few days. I did not accuse him of lying about anything, but I expressed my wondering about possible deception (and I specifically said I was not suggesting we all try to draw conclusions about what we probably can't). What's more, I know someone was asking about bringing up a lawsuit against Tesla a few days ago... I'm not sure it's this same poster, but my memory is really of only two posters writing anything close to that nature. Finally, the guy, deletes all of his posts and vanishes. Could I have been more charitable as you say, yes, you're right about that... but I did wonder. I did not accuse, but I wondered, and given the frequency false statements are made about Tesla (and run with by the media) I think it's fair to wonder, and as I see it, that's far from being "dismissive of any dissenting voices."�
Dec 9, 2014
hobbes I guess after having a thread named after you (Osama is unhappy...) by the moderators and having your posts moved out, I could imagine doing the same. I appreciate the cleaning up work which is necessary, but naming the thread that way was not necesssary IMHO.
Just realize the thread was renamed - good.�
Dec 9, 2014
andrewket Great video. Thanks for sharing.�
Dec 10, 2014
mrElbe Canadian Design Studio still says December delivery if you order today ( Dec. 10, 2014 ). Doesn't specify the year though.�
Dec 10, 2014
SteveG3 Yes, I actually thought about what happened here that might make me want to delete all my posts and scram if it were me (and I hadn't even thought of the specific point you made). Sorry Osama about my post... you didn't need any more of this.�
Dec 11, 2014
Ktowntslafan Correction...I hope you get your double D's in December! Two of them...awesome!�
Dec 11, 2014
Mjc123 I don't know him personally but I believe he's the same Osama from Canada that also posts or used to post on the Cirrus Pilots forum. I sold my Cirrus a few years ago and haven't been on in a while, and he upgraded aircraft as well. If he's the same fellow I recall that his input was thoughtful and interesting and others had mentioned that he's a quite accomplished businessman. My point is, your post is most likely inaccurate.�
Dec 11, 2014
Andyw2100 I think we're pretty much off the "he never ordered cars" idea. I recall he even posted screenshots of both his cars' screens from My Tesla after they went into production. That would be a lot of work to be doing just to be pulling one over on us. I am confident he had ordered two P85Ds, and I expect most others here are as well.�
Dec 13, 2014
bonaire One aspect of a successful businessman like Osama (I have to assume) is that once a deal goes sour "to him" then he's out. Kind of like the guys on the tv show "Shark Tank". If the product seems good but for their own personal experience, they don't fully buy-in, then "they're out". Of course, he may also be thin skinned and unable to delay his own pleasure and thus isn't really a fully mature adult
With the airplane, the various cars he posted about - he seems to like the latest toys available to someone with wealth and enjoyed people reading about his purchases.�
Dec 13, 2014
NigelM Just in case anyone missed this 1 1/2 pages back:
Now knock it off please or further "discussion" about individual members will be heavily moderated.�
Dec 13, 2014
reuted Nigel, hmmmm. Not really sure what "heavy moderation" means. The comments are civil, appropriate and don't violate any rules of this forum. If you believe they do it would be good to know what violation might warrant heavy moderation.
On Tesla communication, Osama has had no specific feedback from TESLA about the status of his car. I don't know why we have been receiving 1st class communication from my team and he has not. I also know Osama as a professional whose thinking is quite precise. He has build multiple businesses and knows on how to deal with customer communication. Last not least he has 1st hand experience with very high end car manufacturers and dealers. It would be useful for Tesla go give him a call and have a private conversation.
I leave it at that.�
Dec 13, 2014
NigelM Discuss the situation, not the member and his/her personality. It's really not that difficult.�
Dec 13, 2014
breser I think so locations DS's are much busier than in other locations (i.e. Tesla sells more cars there). I think that allows the DS to be much more proactive in the slower locations. In Seattle I know there are only 2 DS employees. When I got my S85 my DS only contacted me once with the form email to introduce himself and tell me a lot of information about how the process would go. Everytime I tried to contact him it was ignored unless I happened to get him on the phone. Emails were never answered. The last time we talked was a week before my delivery appointment and he left me with some doubt about that appointment. Come the morning of the delivery I wasn't sure I was taking delivery. I called my DS but got voicemail. I ended up calling the Service Center and they looked on the calendar and said yes I was on.
Now with my 85D I haven't really gotten close enough to delivery that I need the DS yet. However, I had asked that I get a different DS, since there's only 2 that meant a particular person. He handled my trade. I wanted to cash out the payment on the car (sorry not into giving Tesla a very big loan for a few months). I'd been told repeatedly 7-10 days after the trade. He had been very responsive to my emails over the delays in the trade (for reasons that I won't get into here). Turned the car in on the 20th of November. 7-10 days comes and goes and I finally on December 3rd asking what the status was. No response. I wait until Monday and then try and call. Leave a voicemail. Wait half the day and then I call my Owner Advisor. After our initial conversation he called me back within 2 hours, told me a check was being cut that day and overnighted. I had the check by noon the next day.
I think what happened with the responsiveness of the DS was simply, we got into December and he suddenly got very busy. So I think the differences in service comes down to a difference in how appropriate their staffing level is.�
Dec 13, 2014
island The lack of communication from Tesla regarding the P85D rollout is a bit disappointing. If they hired a few motivated individuals for a "We screwed up Response Team" that can take handling customer issues to another level - perhaps like those who moderate internet gatherings with a certain narcissistic "je ne sais quoi" day in and day out - things could get better. When you spend 6 figures on a vehicle you should receive a phone call and/or email per week with updates, especially once things get delayed. It's really not that difficult.
In any case if you ordered a Tesla, you will get it! I'm sure they are not holding cars on purpose to piss people off however they should start under promising and over delivering going forward, instead of the reverse which seems to be their normal way of business.
It's so difficult waiting patiently for the best Tesla vehicle ever created!�
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