Thứ Ba, 24 tháng 1, 2017

Intelligent supercharger routing FAIL part 1

  • May 23, 2015
    yobigd20
    see pic. 'nuff said.

    08330376151b2221d0e1467590bad969.jpg
  • May 23, 2015
    Max*
    I agree, I'd stop by Philly for a bite to eat.
  • May 23, 2015
    felixtb
    why did it fail? that seems to be the route you need to take if you want to follow the supercharger corridor in the north east...... at least looking at the SuC map at TM dot com..... or?
  • May 23, 2015
    yobigd20
    lol it's only about 150 miles from the syracuse supercharger down through Binghamton and Scranton to the poconos which is extremely easy down the highway and down mountains but yet it wants to route me 400 miles completely out of the way. I think the nav lady smoked some crack before giving me these directions. I mean honestly the route from Albany to Paramus alone is further lol not very smart at all
  • May 23, 2015
    Max*
    I think the non supercharger route is about 150 miles.
  • May 23, 2015
    Korben
    Were you going to charge at your destination?

    ncb9mf3.jpg
  • May 23, 2015
    mmccord
    I had a similar problem routing from the Newburgh area to Harrisburg this week. Nav tried to send me to Newark Delaware. I actually didn't notice and wasn't paying attention when it told me to get on 17 east instead of 84 west. It ended up costing me 20 miles of range by the time I noticed.

    I think if it's adding supercharger stops to your route it should confirm it somehow.
  • May 23, 2015
    bonnie
    Probably just your car, yobig. I'm guessing the sw engineers had enough of your backseat driving and decided to give you a *special* version of the sw.

    :tongue:
  • May 23, 2015
    yobigd20
    Hahaha nice. They can't outsmart me though :/ but if they really wanted to screw with me though they could force valet mode to be permanently enabled. :)
  • May 23, 2015
    bonnie
    Probably better to not accept the next software update ...
  • May 23, 2015
    felixtb
    sorry did not realize the direct route was so short :)
  • May 23, 2015
    AllenWong
    This is my guess as to what's going on. The navigation is trying to get you to charge at the nearest SC prior to your destination. The logic is that IF you had nowhere to charge in your destination, you'd still have enough charge to get back to the nearest supercharging station (if you charged to 100% in the nearest SC). BUT if you took the shorter route, it'd have eaten 200 mi from your charge, and you'd be stranded at your destination if you can't charge there.

    I'm guessing this, because when I made my trip from FL to NY, the Tesla Nav wanted me to charge in NJ prior to getting into NY. It didn't make sense, because I had enough charge to get from Delaware to NY in one charge (but would leave me with vary little charge left). When I charged in Delaware, I actually purposefully charged more than I needed. When I got back into the car and set my nav to my NY destination again, it didn't suggest the NJ SC to me anymore. So I think the computer knew that I had enough charge now to not be stranded in NY without enough juice to get to a nearby SC. Therefore it allowed me to skip the NJ SC.

    So it seems like the Tesla Nav just doesn't want you to end up stranded.
  • May 23, 2015
    Peter1087
    I had a similar issue with the Nav (actually many times at different locations), but in route to the Independence, MO supercharger from St. Charles, with about 100 miles to go, I entered the Independence supercharger as my destination. The Nav told me to turn around head back to St. Charles, into IL, WI, MN, SD, and down through IA to get to Independence. This was a 1200 mile detour. I was about 100 miles from Independence with plenty of charge left (10% extra) at the time I entered the info in NAV. No idea what logic was used to guide me.
    No, I didn't turn around. :)

    I just finished a solo cross country trip, and many times the NAV would send me back to a supercharger right after I had done a charge with +15-20% above what I needed.
  • May 23, 2015
    AllenWong
    Now imagine if you had autopilot on haha.
  • May 24, 2015
    S4WRXTTCS
    Apparently the super chargers have some codependency issues.

    It just wanted you to show your love for them.

    Its ALIVE

    But, in all seriousness I wonder what the newest firmware version would show now that it has destination charging as an option.

    Firmware 6.2 - Page 100
  • May 24, 2015
    Mario Kadastik
    Well yours isn't half as idiotic as mine was. Here's a pic:

    image1.JPG

    Basically, I was in Tartu, about 180km from home and battery at 65% so absolutely a no-brainer that I'd make it home. Now if you take a look at a map of Estonia, I was driving from Tartu to Tallinn and the navigation decided that arriving with 21% battery is risky so it went to look for superchargers. There are none in Estonia so it looked for the closest one, which is in Sweden ... which is a ferry trip from TALLINN away... So the genius navigation told me to:

    1) Drive past my home
    2) To Tallinn,
    3) then drive to St Petersburg
    4) and then back to Turku in Finland
    5) Take a ferry to Stockholm
    6) Drive to Vasby
    7) charge for 1h 20 min
    8) return

    All together a 180km trip was super fast converted to a 1300km trip that went from 2h to 28h including a couple of ferries, getting a visa to enter russia and what not else :D Best part of course was that it told me drive past my home within 1km on my way there.

    Once I hit the "Remove all charging stops" the system nicely figured out that I'd arrive home with 21% battery left and was happy, but for what ever reason every time I start navigating from Tartu to Tallinn with 50-70% battery left it will tell me to go to Vasby to charge, which is absolutely idiotic.

    I reported the findings to Tesla, got back some vague "navigation will improve in the future when there are more superchargers" yada yada. I sure hope it actually reached an engineer as I reported it on 7th of April and I think the latest updates still had this bug as yesterday traveling from P�rnu to Tallinn I think it again thought I should go to Vasby even though I had 230km left and a 130km trip to home. So this trip planner is totally hosed.
  • May 24, 2015
    CHG-ON
    Yes, but Stockholm is lovely this time of year!

    I had the privilege of visiting Tallinn, Saaremaa and Tartu three years ago with natives and loved it.
  • May 24, 2015
    bhuwan
    Yeah 6.2 sucks and is an alpha product that will be beta by the time the Model 3 comes out.
  • May 25, 2015
    sandpiper
    I have a worse one. I was parked at the Barrie supercharger, still plugged in. I was heading north to Sudbury and so keyed in my destination.

    It routed me from the Barrie supercharger, 90 south to the Toronto supercharger for a charge, back north to the Barrie supercharger (where I was presently parked) for another top-up and then north to Sudbury.

    Yes... it needs a bit of work.
  • May 25, 2015
    jerry33
    The best way is to put in only the next destination. It works fine then.
  • May 25, 2015
    mmccord
    Not exactly. After you put in the next destination, you have to hit the trip button and make sure it hasn't added any unnecessary stops.
  • May 25, 2015
    muleferg
    My trip to Lexington, KY.
    IMG_1890.JPG
  • May 25, 2015
    Cyclone
    Oh Mule, I sure do hope you turned off the charging stops and took the direct route instead! Even the first stop at the Charlotte Supercharger would have been too far out of your way to make it worth it!
  • May 25, 2015
    jerry33
    That's probably true where there are a lot of SCs. Not so much in OK or KS :)
  • May 25, 2015
    muleferg
    HeHaw:biggrin: Hello No. I was showing a Tesla wannaB how it works, that was what came up.
  • May 25, 2015
    yobigd20
    That's not 77 miles... That seems wrong too
  • May 25, 2015
    mmccord
    77 miles to the first charging stop?
  • May 25, 2015
    yobigd20
    I think the number at the footer of the menu shows the entire route
  • May 25, 2015
    mmccord
    That is not my experience(and has contributed to some of the routing confusion)
  • May 25, 2015
    yobigd20
    Well from my pic in the first post it's the entire route
  • May 25, 2015
    mmccord
    Yours is on a different screen
  • May 25, 2015
    yobigd20
    Hence the confusion
  • May 25, 2015
    mmccord
    In my experience, clicking the trip button after routing (to get to that screen) is vital to knowing what the nav is up to. It is not clear that it is taking you on a 500 mile detour when the distance shown is to the first charge stop, and you think it is the distance to your destination.

    So yes, very confusing. I hope they improve this in the future.
  • May 25, 2015
    mmccord
    Coincidentally, while reading another thread I just learned that you can turn this off (trip planner) in the settings for the nav app.
  • May 25, 2015
    Cyclone
    77 miles from North Wilkesboro to the Charlotte Supercharger sounds about right.
  • May 25, 2015
    wk057
    Yeah that's the same ridiculous route I get if I route to Lexington, KY. I don't think a direct route from either here or North Wilkesboro is possible direct. Will need to charge somewhere to make it. Supercharger in Knoxville, TN is almost done which will make it possible to do from my place without really going out the way. About 50 miles out of the way from North Wilkesboro, though.

    Oddly enough, when coming back from the east (heading west) on I-85/I-40, the planner tells me to go to Charlotte from Burlington instead of heading straight home. That would add over an hour (~50 miles plus charging) to trip and the Charlotte supercharger is only ~10 miles closer to Burlington than my house.... makes no sense.

    Definitely needs some work.
  • May 25, 2015
    Cyclone
    Hopefully with .236's destination charging inclusive, it will also account for your home charger (after the first use) and that will help some.
  • May 26, 2015
    muleferg
    Finally got it. Select Trip

    IMG_1894.JPG

    Remove Charge Stops

    IMG_1893.JPG

    To This

    IMG_1891.JPG

    I would go to Asheville, CHAdeMO there and Knoxville.
  • May 27, 2015
    GuyHall
    Used trip planner to set a route from Roseville ca to mammoth mountain. Why would it have us drive past our destination on to the lone pine superchargers, then turn around and return us to mammoth mountain. Adds 200 miles after we pass mammoth mountain. I'll have to add a photo tomorrow as my table won't upload it.
  • May 27, 2015
    rpo
    My experience with the trip planner is it simply doesn't work. My last road trip to California and back (from Seattle) consisted of me charging for 10-15 minutes past the point where it said I had enough range to get to my next destination, but then it would attempt to route me back to the charger I just left until I reached the next charger. It was so frustrating I finally disabled it in the settings. This is on top of the navigation no longer recognizing the directional indicators in addresses (SW, NW, E, etc), so my car now thinks my home is located about 15 miles away on the other side of Seattle.
  • May 27, 2015
    Johann Koeber
    So ... we know the navigation intends to do. And does not do (yet).

    The workaround is as muleferg noted above (thanks for that)

    - navigate to your desired destination
    - press Trip
    - remove all charging stops
    - navigate to the next convenient charging stop using your own judgement

    When arriving there: repeat above sequence.

    This has worked well for me. Eventually an update will fulfill all our routing dreams (including multiple stops und routing options)
  • May 27, 2015
    whamma
    I believe it has a strong priority for making you end up at your destination with as close to a full charge as possible, even if that means driving you almost right past your destination.

    Photo-May-27,-2-49-46-PM-2.jpg
  • May 27, 2015
    jerry33
    And in some cases, that would be the right thing to do. The problem is that the Nav system doesn't know if you have a destination charge waiting, so it takes the action that is the least likely to get you into trouble. The last trip I didn't have a destination charge point, and going past the destination and then back meant I had 100 miles of range rather than 40.
  • May 28, 2015
    yobigd20
    ha, i've got an even better one now. from Binghamton the distance I had probably 125 rated miles on the screen but instead of taking me 58 miles directly to my destination, it wanted me to go directly past that plus another 100 miles to the paramus supercharger (which clearly shows I wouldn't have made it since i'd arrive with -21% charge) and turn around and head back 100 miles on the same exact route that I just came from.

    No joke, the "intelligent nav" was trying to force me to run out of juice. FAIL.

    badnav2.JPG
  • May 28, 2015
    Cyclone
    To me, going past your destination to a Supercharger and doubling back only makes sense if you are going up to 15-20 miles past your destination, so 30-40 miles round trip back to your destination. Beyond that, you would be better off just plugging into 120v rather than spending and hour or more driving around. And hopefully you have a better option than 120v at/near your destination!

    Hopefully 6.2-.236's inclusion of destination charging in trip planning will help with these fails.
  • May 28, 2015
    yobigd20
    yea I have a standard 50A NEMA 14-50 there (vacation house).
  • May 30, 2015
    Andyw2100
    You can hope, but hoping won't make it so.

    Firmware 6.2 - Trip Planner (Beta) Reports

  • May 31, 2015
    electricBear
    I just consider it the Segment Planner. Was it that difficult to make it possible to insert a waypoint? Even if the waypoint is only being able to select a specific SC it would have been much more useful to, you know, plan-a-trip. I'm over the initial shock of not being able to avoid tolls or highways. In the mean time I will keep my fingers cross for the big 7.0.
  • May 31, 2015
    NOLA_Mike
    I'm going to go out on a limb and say "I win" for most ridiculous routing by Trip Planner. :)

    Here is the routing from my house to Mobile, AL supercharger using Trip Planner - keep in mind it is picking this route when I have 221 miles rated range as my current state of charge (more than enough to reach Mobile via direct routing as seen below):

    IMG_0123.jpg

    4,565 miles to reach Mobile, AL - here is the direct route:

    IMG_0124.jpg

    Hmmmmm.... I wonder which way to go....
  • May 31, 2015
    Cyclone
    I hope you sent these pics to Tesla. At least the provide a good laugh for us readers!
  • May 31, 2015
    Cottonwood
    That is especially curious when you consider that it is 167 miles from Corsicana, TX to Ardmore, OK, and 156 miles from Ardmore, OK to Perry, OK, while your direct routing to Mobile, AL was 142 miles.

    Perhaps, the 198 miles from Baton Rouge, LA to Mobile, AL broke the chain, but that is just stupid. Calling this routing algorithm "Alpha" is being generous, "Beta" is just a dream of Elon.
  • May 31, 2015
    JMG
    I don't have a picture, but here is my one contribution. I don't use it that often because I'm 130 miles to the nearest supercharger.

    I needed to get from home to the body shop in Plano (sigh, see my other thread). 109 miles direct to the body shop, due west. I think I had 240 miles or so on my rated miles. Instead, it says I should drive 130 South/Southwest to the Corsicana supercharger (5 minutes charging required) then the 75 miles due North up to the body shop in Plano. Completely ridiculous and throws out almost all confidence in the nav system.

    And yes, NOLA_Mike, that is unequivocally the epic win (err...Fail) for the navigation system. You get the prize.
  • May 31, 2015
    Zextraterrestrial
    That must be what they did to me!
    Trying to go from Fresno to Vegas they want me to hit lone pine?
    From eureka to SF it said to go to Shasta???!
    Maybe there was someone there looking for a ride?
  • May 31, 2015
    Andyw2100
    As ridiculous as that routing is, I at least "get" most of it, once it started you out going West instead of East. But once it would have had you up by Michigan, why not cut down straight through Indiana and Kentucky? What I'm saying is there's not just the one catastrophic mistake being made, and then everything after that actually makes sense. There are multiple huge mistakes.
  • May 31, 2015
    NOLA_Mike
    LOL - I'm just going to assume the Tesla Software Engineers have a warped sense of humor...

    Mike
  • May 31, 2015
    Cyclone
    I know we love our cars and look for an excuse to drive it more, but I think the Trip Planner's Engineering Team took that a bit too much to heart! :)
  • May 31, 2015
    yobigd20
    Mind blown!!

    That is AWESOME. Talk about a road trip!! lol maybe it's tesla's way of saying "get out and drive a little!!" lol
  • May 31, 2015
    NOLA_Mike
    BOOM! LOL - I just can't stop chuckling when I look at that route. The software engineers should post that on their wall of shame... * :)



    *(Note that before someone comes here and blasts me for insulting Tesla software engineers this is all meant in good fun. I have written software - I know what it's like.)

    Mike
  • May 31, 2015
    snellenr
    I've noticed that routing TO a SuperCharger sometimes works differently than routing to a destination beyond the same SC. See what happens if you pick Pensacola instead.

    Beta software can be entertaining
  • May 31, 2015
    NOLA_Mike
    No matter where I routed it insisted that I needed to go west. See here.
  • May 31, 2015
    snellenr
    Thanks, that's a great bug report.
  • Jun 3, 2015
    PhilBa
    At this point it's pretty clear that correct routing is the exception, not the rule. It's also clear that the Tesla Engineers and Managers have absolutely no shame. How could this have made it out of testing?? Elon should make a public apology for such a truly horrible update.

    When I first used the trip planner it did something similar (though no where nearly as ludicrous). Since I was driving down the highway at the time, I just turned completely off.
  • Jun 3, 2015
    RDoc
    I had 221 rated miles in the car and had just left Newark, DE headed for Paramus, NJ, which is 136 miles. It wanted me to return to Newark for "0 minutes" charging, then stop at the Hamilton and Edison superchargers on the way.

    As a software engineer of many years, I cannot fathom how this got released, or even demoed to management. I'm beginning to suspect that Tesla has a mole from GM in their software shop.
  • Jun 3, 2015
    AnOutsider
    We pre-planned a route to VA with the software and the times to charge were far too short (especially given past experience with this same trip). Really not sure how this software is not only in the wild, but was being actively touted as helping EV newbies end their range anxiety. I'd think it would do more harm than good for the masses to start blindly following this super software and end up stranded.
  • Jun 3, 2015
    deonb
    Well, Elon is the next Steve Jobs...

    Remember Apple Maps?

    And remember how Steve Jobs got standing ovations for introducing even the simplest features (e.g. shuffle) to an iPod that everybody else had for decades? At this point Elon will get a standing ovation if he introduces a "play song again" button for the radio, never mind common GPS features like waypoints.


    What's next? Something that will bend through normal use if you're not careful?

    Oh.
  • Jun 3, 2015
    stevezzzz
    Driving from Perry SC to Ardmore SC (easily accomplished on a single charge), the nav insisted I return to Perry before continuing on to Ardmore, even though Ardmore was A) within range and B) closer than Perry. This continued until I didn't have enough charge to reach Perry any more, at which point the nav allowed as how it would be OK to go on to Ardmore...before returning to Perry, so I could continue to Ardmore. I thought it was Apple whose address is 1 Infinite Loop... :wink:
  • Jun 3, 2015
    dhanson865
    The return to super charger and charge for 0 minutes was the most surprising part for me. I've seen bad routing data before but that is some other kind of programming error that has valid routing.
  • Jun 3, 2015
    Doug_G
    I've had a worse fail than the OP's, in the same region. It proposed a route from Ottawa, Ontario to Suffern, NY, which was not even possible to drive. The distance between Superchargers it selected was too far - even the trip planner said I would run out of juice.

    Yet I easily drove between the two locations, using completely different Superchargers and a route of my choosing.

    The problem here is it calculates a route using Navigon first, THEN tries to select nearby Superchargers. The Navigon routing is far worse than Google Maps in the first place, then it is made worse by trying to find chargers near that horrible route.

    Ironically if I request the same route using Google Maps on my phone, it suggests a perfect route - it actually passes right past the necessary Superchargers... and it didn't even know I wanted them.

    What it should do is identify all available Superchargers roughly between the two locations, and then try to calculate routes through them. It's doing the whole thing backwards.
  • Jun 3, 2015
    jerry33
    That didn't happen to me over the last two weekends when I used those particular SC's four times. The only thing I noticed was that if I shut off the car, I had to cancel and reselect the destination as there appears to be a bug that causes the system not to recover from a car-off episode.
  • Jun 3, 2015
    eye.surgeon
    I have noticed since I updated to .239 a couple days ago that at least one of the bonehead routing suggestions has fixed itself. So it's getting better. And don't forget, the SC navigation software was released as a beta if I'm not mistaken.
  • Jun 3, 2015
    AnOutsider
    I don't remember if it were beta or not, but Elon did make it out to be the "end of range anxiety for allll!!!!!!"
  • Jun 3, 2015
    yobigd20
    We're all beta testers really. Im pretty sure some of the early paperwork I signed in 2012 even said something like that. I'm just glad I have an early car without autopilot or TACC. I certainly wouldn't want to be the guinea pig beta tester for those especially given how many bugs we've come across on these forums. Just imagine the ones they haven't told anyone about.....
  • Jun 4, 2015
    snellenr
    Taken last night, on build 188:

    4234072d02c54b584f2a93fa982919b2.jpg
  • Jun 4, 2015
    AnOutsider
    Fair enough... Yet:

    Elon Musk: Tesla Model S 'Ends Range Anxiety' With Smart Navigation, Trip Planner

    If any prospective buyers heard this and bought thinking they can simply rely on the system and never worry about running out of charge, that's going to do more harm than good.
  • Jun 4, 2015
    stevezzzz
    I've had a software update since the nav fail between Perry and Ardmore...but I haven't been back that way to see if it's fixed the problem. To be fair, there were other nav fails between Denver and Dallas, but this was the most egregious.
  • Jun 4, 2015
    NOLA_Mike
    Yep - that happened to me the whole way up and down the east coast last week. And for reference, I was running .188 on the way to New Jersey and .236 on the way back to New Orleans. I noticed no discernible difference in how Trip Planner (Alpha) malfunctioned between the two versions.
  • Jun 5, 2015
    PhilBa
    well, at least they have been consistent!
  • Jun 5, 2015
    AnOutsider
    79983b34b1b924a436773a7a5aa0ec06.jpg

    Seems legit
  • Jun 5, 2015
    yobigd20

    they just want you to pay a visit and look at it I guess. maybe leave your thumbprint on it.
  • Jun 5, 2015
    TES-E
    Push the 'Remove all charging stops' and that will go away. I've done it several times.
  • Jun 6, 2015
    TexasEV
    I just tried a navigation from my home in Austin to an address in Houston and it routes me through Columbus supercharger (correct) and shows I arrive there with 45% charge and will have 0 minutes charging required.
  • Jun 7, 2015
    Klaus
    I ran into a mild form of this strange routing 3 weeks ago, driving up on 101 Atascadero via Gilroy to home on the peninsula. Tesla insisted that we drive across to I5 to charge at Harris Ranch, although I had plenty of charge (full at 200 mi rated) to make it to Gilroy, based on prior bad experience driving north on 101 against headwind. We arrived in Gilroy with a little less than 40 mi left, as expected. We can't make it home without Gilroy in our MS 60.

    The trip planning wanted us to return to Paso Robles, along 41 to I5. Later, it insisted on cutting across on 198, a seriously windy road. Only after Gilroy was closer than Harris Ranch it reconsidered. Of course, while charging at Atascadero it suggested that we could stop charging at something like 175 miles, which can be cutting it very close on 101.

    The main problem with all of this is of course that while it's being stupid, it won't tell me the remaining distance to Gilroy to be able to keep track.

    Range anxiety avoidance not ready for prime time ...

    ImageUploadedByTapatalk1433719866.823324.jpg
  • Jul 22, 2015
    Sosius
    OK, I think this is a pretty severe Supercharger routing fail. This happens to me every time I try this route.

    Let's see: 209 miles of range, Check.
    IMG_5603.jpg

    Want to go to the Mobile, AL Supercharger. 129 miles away. Press button to navigate there. Check.
    IMG_5602.jpg

    The Tesla nav then gives me this convenient route, through Texas, Oklahoma, Kansas, Colorado, Nebraska, Wyoming, South Dakota, Iowa, Wisconsin, etc. That's right, 3,889 miles! A whopping 3,760 miles out of my way.

    IMG_5604.jpg

    I do want to do the Great American Road Trip one day, but this day I just wanted to travel 129 miles to a Supercharger! So, yes, I agree with the majority of posts here that Supercharger routing needs a bit of work. I won't be trusting it any time soon, that's for sure.

    Cliff
  • Jul 22, 2015
    AnOutsider
    Wow. Troll Level: Tesla. Maybe they think there's no direct route between you and that SC.
  • Jul 22, 2015
    mgboyes
    Clearly this is a fail, but equally the 129mi shown when you enter the destination is straight line. What's the distance by road (i.e. if you tell it to remove all charging stops what distance does it think you will have to drive to get to the Mobile SC? If that's up near to 200mi then the car is basically routing so that you never go below 10% SOC, perhaps. It's wrong, obviously, but at least it can be understood!
  • Jul 22, 2015
    yobigd20
    maybe you should face your car east instead of west before punching in the destination, lol
  • Jul 22, 2015
    Andyw2100
  • Jul 22, 2015
    Sosius
  • Jul 22, 2015
    Andyw2100
    It wasn't mine. It was NOLA_Mike's. (I just remembered it.)
  • Jul 22, 2015
    PaulR
    True, it's "beta" and not perfected yet, but it's interesting how much "anxiety" is caused by "doing away with range anxiety" isn't it? I wonder if Mr. Musk actually uses his navigation system.... I posit that if he did, this would have been fixed a long time ago. At least I am not alone in this as per my previous thread: Deleting inappropriate Supercharger recommendation from route

    My concern is that I can't be sure that anyone at Tesla is actually looking at this kind of thread and trying to do something with it.... If they want to relieve some of the anxiety, they should acknowledge the problem or, at least, let us know that it's being worked on. As I and others mentioned on another thread regarding this problem, it seems that EVTrip Planner has virtually solved the problem.

    Guess I have to keep my iPhone or iPad to use Waze for navigation, and use EVTrip Planner (written by an teenager who has not even entered college yet) to calculate refueling stops. I guess one day Tesla will get it right..... The kid who programmed EVTrip Planner asks for donations toward his college fund, maybe Tesla should buy his program and send a promising, deserving, smart young kid to college - maybe even offer him a job!
  • Jul 22, 2015
    Cyclone
    While I completely agree with your sentiment here, I just want to point out that Ben is now in college. He also recently lost his dad (Cliff), so he hasn't had an opportunity to be active on the site or these forums in a while (-- understandably so!).
  • Jul 22, 2015
    PaulR
    Thanks for the update on Ben. Of course I am so sorry about his loss.

    My comments were really aimed at Tesla. Since they don't have anyone who openly participates in this forum, to my knowledge, I worry to what extent they may be aware of the problem. I would hope very much so, but we have no way of knowing.... anxiety about anxiety relief, I guess.

    At least when Allen Wong wrote his Apple Watch and iPhone/iPad apps (Remote S) they did contact him and offered him a job. He couldn't accept it because of his impending major operation. Turns out that Allen is recovering well and wants them to call him back. I hope they do. He seems to understand how the whole system works and would be a real asset to their programing department.

    All that aside, these absurd navigation/refueling recommendations don't make Tesla look good. Let's hope they get this worked out soon as I would look forward to using it as long as it was reasonable.
  • Jul 22, 2015
    Andyw2100
    A minor point, but unless you have some additional information, I think Ben is probably about to start college. He still has this posted on his site:

    "UPDATE: On December 12, 2014, I was officially accepted to Stanford University!"

    So I expect he'll be starting as a freshman in a few weeks.
  • Jul 22, 2015
    Cyclone
    Doh! Makes sense. Summer classes recently started here as the college kids are driving around now, but I accidentally thought this was the regular school year. I need to get out of rock! Lol
  • Jul 23, 2015
    Max*
    They might not participate, but they read everything.

    Myself, and many other people, posted about problems we were having in random threads, and have received calls from the service centers to schedule appointments.
  • Jul 23, 2015
    PaulR
    That's good to hear... I don't blame them for keeping out of the fray and lurking on the sidelines. Glad that they are listening - and responding. Relieves some of my "anxiety" :smile:
  • Jul 23, 2015
    mknox
    Sorry if this is a repeat, but I've recently noticed that if I plan a trip with one Supercharger between me and my destination, it will always route me there whether I need it or not. Often it will say I need "0 minutes" of charging at that stop! The problem with this is that if you're not paying attention, this can take you out of your way because Superchargers are often a bit off of the direct path.
  • Jul 23, 2015
    Max*
    The 0 minute supercharger stop is not limited to 1 supercharger between destinations. I've had that happen several times on longer drives with multiple-supercharger stops.
  • Jul 23, 2015
    simonog
    I wonder whether this is all to do with contingency. Keeping zero risk around capacity is an impossible challenge; a zero minute stop can be adjusted during the journey to allow for enthusiastic pre SC driving or changed conditions post the stop. It creates an option.

    if it isn't needed of course it is an inefficiency to the journey.
  • Jul 23, 2015
    Max*
    I believe the cars software tries to keep the minimum charge at 20%. So if you're arriving at your next supercharger with 19% charge (for example), it'll route you to a supercharger on the way for a 0minute charge. (the charging time is in increments of 5 minutes, and you obviously don't need 5 minutes of charging, so it probably rounds down to 0-minutes, anticipating that you'll charge for 1-2 minutes, and get to your next supercharger with 20+%).
  • Jul 23, 2015
    TexasEV
    Perhaps, but that isn't the only instance of 0 minute charging instructions. When I sent my 0 minute charge routing to Tesla last month they responded they are aware of the problem and are working on it. Even if that was the explanation, if you're going to bother stopping at a supercharger you're not going to leave after 1 minute and cut it that close. It would make more sense rounding up to 5 minutes than rounding down.
  • Jul 23, 2015
    mknox
    In my example, I was arriving at my destination with something like 35% SOC, but it still wanted me to stop at the Supercharger for 0 minutes.
  • Jul 23, 2015
    RichardL
    I had always assumed (when I saw the 0 minutes charge) that the algorithm looks at every charger along the route and calculates the charging time. Often it is 0 minutes, if not really needed. They should have then removed that supercharger from the route at that time in order to clean up, but they forgot to do that.

    However, the fact its still doing it after multiple releases implies its more complicated
  • Jul 23, 2015
    Max*
    It's really not that complicated. They could include a kludge in the meantime "if supercharger time == 0mins, then remove supercharger from route and recalculate total route". Boom, it patches that one minor bug.
  • Jul 23, 2015
    TexasEV
    No, it showed 0 minutes at the only supercharger between the two cities and I did need to stop at it.
  • Jul 23, 2015
    mknox
    I'll bet it is as an earlier poster said: They leave it there in case your consumption is way worse than initially predicted so at least you have the option of stopping. It probably has recalculated the number of charging minutes by the time you get there too. If it was removed and the route re-calculated, and then you burned through way more energy and ran out before your destination, that wouldn't do much to alleviate anxiety!
  • Jul 23, 2015
    Max*
    Out of curiosity I have a longer trip coming up in a few weeks, I'll try this --> navigate to the end destination, and if there's a 0-minute supercharger on the way, leave it there and see what happens as I approach it with enough juice to get to the next one. If that's the reason why, it should disappear and/or recalculate.

    But alas, I don't think that's why it's left there and without Tesla's input, there's nothing we can but speculate*.

    *They can easily recalculate the route if you're running low on charge. Google recalculates the route for me when it detects traffic. And while keeping a 0-minute surpercharger on a route where the supercharger is on the highway isn't a big deal, if I need to get off the highway and lose 5-10mins getting to/from the supercharger, the implementation is wasting my time.
  • Jul 23, 2015
    ThosEM
    I just keep pushing for the system to propose a selection of routes from which to select:
    * minimum energy consumption or supercharger stops
    * minimum driving time (considering traffic)
    * minimum distance
    * minimum tolls

    I agree that the route with the most supercharger stops is probably not a useful route.

    I'd also like the system to respond to going off route by putting up a dialog noting that I'm off course and asking if:
    * you found a better route? => recalculate new route
    * you need to find your way back to the route? => show me the way

    Currently it assumes the latter and keeps trying to point me back to the departure point for a while until it gives up.
  • Jul 23, 2015
    Cyclone
    Similar case here. I went to a friend's wedding shower last weekend 85 miles away from home. I left home with 230 rated miles. It wanted me to stop at the Supercharger in Charlotte (for 5 minutes) even though I had enough battery to not only make it to the destination, but to then turn around and come home while having 10% power left.
  • Jul 23, 2015
    artsci
    It should not be a surprise to anyone who as turned on and tried to use this feature that's a bust in the beta version. But it will improve I'm sure. If we had used this to supercharge our way across the country and back we probably would have added 1,500 miles and 3 extra days to the trip.
  • Jul 23, 2015
    N4HHE
    I don't think its "looking at every charger along the route." I think it only considers Superchargers as worthy.

    In my case a month or so ago with 6.2 (2.4.239) the final destination 116 miles away was my home charger, had 155 or so range remaining in the battery but the fool algorithm was insisting that I detour to a Supercharger about 155 miles away arriving with -1%. If I had followed that route then after Supercharging I would still have been 130 miles from home with a perfectly good UMC. So 285 miles to get to a destination 116 miles away with 155 miles in the battery. "To err is human, but to really foul things up you need a computer."

    I was driving and could only glance at the navigation controls once we realized the foolishness. My passenger had never pushed Tesla buttons and couldn't figure it out either. Guessing now there was a "remove Superchargers" button, but in a pinch I pushed the button I knew, "CANCEL". Drove the route from memory and street signs, just terrible hardship not having a computerized ETA!
    :smile:
  • Jul 24, 2015
    Max*
    You could remove all supercharger stops. Click on Trip (next to cancel), and then right above Trip a button pops up saying "remove all superchargers" or something like that.
  • Jul 25, 2015
    frosken
    My car wanted me to skip a SC and arrive at the next one with negative 24% SOC. Luckily I come equipped with the "common sense" package and charged at the first SC anyway :)
    03270903ba8d1030e32f4ba7895f9761.jpg
  • Aug 3, 2015
    Max*
    I had the above error last weekend too.

    Driving from Myrtle Beach back to DC, the nav told me to skip the Lumberton supercharger and arrive at Rocky Mount with -18% or something. Genius.
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