Thứ Tư, 1 tháng 2, 2017

Horrible Horrible and Terrible Day! part 1

  • Mar 21, 2016
    ModelXBoy
    OMG so many problems happened to me!

    Ok let me start by saying Tesla Costa Mesa service is doing a fantastic job taking care of me. But here is what happened today after just less than 24 hours of owning the Model X:

    1. wheel alignment is off, when staring wheel is straight, car pull left.
    2. part of my door on both side did not get painted!!! What? I will attach some pictures, also some scratch also!
    3. This is the one that pissed me off the most, the driver side door stopped opening. I tried to pull the car into my garage and exited from the driver side. Once door closed, it is no longer want to open. The funny part of it is the car shows the driver side door is already open, but the metal latch is still hooked. I tried opening the door from the inside, tried using center console to open. Nothing worked!

    Called Tesla Roadside Assistance and they will call the Costa Mesa service to consolidate all three problems to be fixed asap! I am still waiting for the call from Tesla Service Costa Mesa!

    What a day! Just horrible!

    Sorry for the rant, please check your Model X to see any of my problems might occur on your car.

    ModelXBoy!
  • Mar 21, 2016
    Drivin
    Tesla has great service and they will take care of all this for you.
    I am sure that this is not one of the vehicles that Elon personally tested to make sure it is perfect.

    How long ago did you call Roadside Assistance?

    Really cute dog picture! Is that a Maltese?
  • Mar 21, 2016
    ModelXBoy

    I called 30 min ago, the service is always great with Tesla. The quality of the car I am not so sure. I always tell myself to just don't look so in detail, it's a great car, any little quality problem should be tolerated. Here is the problem, when i was doing charging at a super charger in Fountain Valley CA today, one Model S owner spotted the problem with the paint issue.

    Well, car is dead right now, passenger door is not able to close and driver door is not able to open. I really think this is a software issue. Waiting for Tesla to call me back to try to power on first, then decide to drive it or tow it.

    It's a Havanese! Cuban dog! Little cutie!
  • Mar 21, 2016
    K-MTG
    Definitely Unfortunate! Makes me very worried about my X. (if I really get it next month). Hopefully Tesla will fix everything for you, they need to understand that they can't cut corners. I think they feel as if they can get away with it currently due to the positive reviews from magazines but soon consumer reports will report the truth so sales and stock prices will fall down (again). Also, many new owners won't be as accepting to these build quality issues either.

    Did you get a loaner or any perks? Also, can you tell me about your experience with the panoramic windshield (since we are in the same area)? Lemme know when you get a sunshade.

    Thanks
  • Mar 21, 2016
    Drivin
    Kind of unusual that they haven't called you back yet. No sure what is more important than calling back on such an important issue for their flagship product.

    There were some earlier threads about doors not closing properly and being out of sync - may want to see if there are any clues in there about how to at least get that fixed.

    Worse case, take the dog for a walk until they call you back and enjoy that experience! Haven't seen a Havanese before - looks really great.
  • Mar 21, 2016
    ModelXBoy

    The Panoramic windshield is wonderful! It's big ,bright and you get a great view and visibility from it. Sunshade still out of stock, but Tesla put all of us who did not receive a sunshade in the system to ship those out asap when they receive them. The loaner is still undetermined. I need a 4 door car because my wife is delivering the baby Tuesday night! I can't drive my GTR if you know what i mean.

    Hopefully all will be fixed and no more issues with the X. I still love the X, it's by far the best car in the world. Those quality issues should be eliminated because it's too minor of a problem IMO. Very easy to fix problems.

    Thanks.
  • Mar 21, 2016
    CaliX
    Wow it's nice they are helping you but I would not expect my newly delivered 100k + vehicle to have the problems you are having. Discouraging.
  • Mar 21, 2016
    ModelXBoy
    They called back. They need to find someone who has experience with the X to first of all turn on the car, they have to find a way to close passenger door. If not, they can't even tow the car, it's stuck in the garage with the door open like that. Then we go from there.... waiting for the to call back again...
  • Mar 21, 2016
    elguapo
    Darn! I am super nervous about delivery Wednesday because of posts like this. They take so long at QC and then this happens? Sorry! I hope they get it fixed quickly.
  • Mar 21, 2016
    K-MTG
    Cool, glad you like it. Is the tint adequate? It has been very sunny lately and it will be in the mid-upper 80's this week!

    At least the X didn't leave you stranded in a "bad area". Imagine leaving the doors open in downtown LA/Santa Ana

    I guess I understand now why others like @ohmman delayed their delivery
  • Mar 21, 2016
    ModelXBoy
    Well, there is nothing to be nervous about. Be courageous, lol. Just don't look the details or you will disappoint. I don't even look at little scratches here and there, but my car is currently dead. So it's inevitable. I still have faith in Tesla, i just cancelled all my plan for the night to deal with the car. I wish once all fixed there won't be future problems.
  • Mar 21, 2016
    pvogel
    Sorry to hear of your trouble! Please let us know how it works out and what they do to correct the door situation!

    Have you tried rebooting the system? (hold down the steering wheel buttons until it reboots)
  • Mar 21, 2016
    ABCCBA
    . This is exactly why we cancelled our MX P90D. We live between two SC that are each 90+ minutes away. Too many early problems that have been reported in these forums still exist and now the door problem is running rampant, regardless of if it is software or hardware. I have experienced door problems helping a person take delivery of a MX, and the owner of another MX that was showing the MX spoke of issues with the doors occasionally not opening or closing.

    Nobody should be surprised. Tesla needs new production and QA management.
  • Mar 21, 2016
    ModelXBoy
    Let me try this, This might work!

    Well, the car is now powered on, driver door still not able to open, passenger door still can not be shut. Weird!
  • Mar 21, 2016
    Waldek
    oh boy, you just took delivery yesterday. Good luck to get all fixed ASAP and get a S loaner for your baby delivery!
  • Mar 21, 2016
    ModelXBoy
    OH yeah, i really hope so. I am keeping optimistic for now. Angry does not solve any problem. My car is at least in the garage, but the butt is protruding out so i can't even close the garage door. : (
  • Mar 21, 2016
    ModelXBoy
    Here are three pictures of the car position:

    1. shows the butt sticking out so garage door can not be closed
    2. Passenger door can not be closed, i don't want to force it. Hydraulic shots are stuck in it's opening position, unable to retract
    3. driver door is currently open, but you can see in the pic it's still latched, can not open.
  • Mar 21, 2016
    dmsail
    On the Model S there are two reboot procedures. Is that also true for the Model X? Did you try both? The dash reboot on S is initiated by pressing both the two upper buttons for > 15 sec.
  • Mar 21, 2016
    ElectricTundra
    Really sorry about your problems. Three people I know with X's have had related problems. I was using one's charger and while he and I were talking his driver door suddenly unlatched for no apparent reason.

    I don't think the Model X was ready for production. Hopefully they can recover on the X and then nail it with the 3 to get their reputation back.
  • Mar 21, 2016
    grommet
    Crap happens, but this is sad... and especially ridiculous after their bizarre announcement that they have Tesla Executives doing extra QA.
  • Mar 21, 2016
    ohmman
  • Mar 21, 2016
    Mark Z
    Thanks @ohmman for providing that link. That was the only answer to solve my door not working properly a few weeks ago.

    (Surprise, the original text that @Blurry_Eyed copied was my post! I thought it looked familiar. Model X Auto Opening and Closing Door Issues ) ("windshield glass" should be "door window glass")

    The software may need to have the door latch switch manually triggered before the door motor will operate again. It definitely worked for me.
  • Mar 21, 2016
    Nototrader
    I disagree with the first part of the door fix above. I had the same problem. It seems very weird to put unusual massive pressure to fully open the door. I didn't feel comfortable doing that and didn't have to. I was told to just close it slowly and push the door in and hope that the car started to suck the door in properly. This worked on my third attempt. Then I locked and unlocked twice and all was good. As for the driver door, go in through the passenger door (once that one is working) and open it with the handle from the inside and perform the same routine. $5 bet it works if you do it right.
  • Mar 21, 2016
    nh-srt8
    First attempt to try and posting a related thread so apologies if it doest work but I read similar issues with the doors on this thread and the answer appears to be a hard reset followed by manual closing the doors causes a recalibration.

    -- Update. Just read above that this was already posted but the later discussion appears to simplify the method.
  • Mar 21, 2016
    Nototrader
    Simple is better.

    1. Soft reset by holding the two steering wheel scroll wheels for 10 seconds.
    2. Slowly close door and apply pressure to try to get the car to automatically suck in the doors.
    3. If it doesn't work, open door from the inside and try again another two times.
    4. Use remote to lock and unlock car twice.
    5. Continue enjoying your MX
  • Mar 21, 2016
    Chaz
    ModelXBoy.. sorry for having such a bad day! I think Tesla is feeling the pressure to get the Model Xs out the door and delivered. I heard they were even cutting back on MS test drives because personnel had to be shifted to cover down on MX preparations.

    I hope they get it fixed soon and keep us posted! Congratulations on your baby!
  • Mar 21, 2016
    ModelXBoy
    @ohmman @Mark Z Hi guys, your method worked for my passenger side door, i tried many times with the driver side, it does not latch electrically, what should i do now? Please help, thanks so much.
  • Mar 21, 2016
    highedu
    W
    Where is the door latch switch? Any pics?
  • Mar 21, 2016
    3rdcoast
    ModelXBoy,
    I notice that your driver-side door is misaligned with the FWD when closed. I just took delivery of my MX Sig, and the driver door was similarly misaligned. The SC tried to fix it by adjusting the strike plate of the latch on the door frame, and improved it, but did not completely line it up.

    Would you let us know if they are able to fix that issue when repairing your doors, and if the two issues might be related?
  • Mar 21, 2016
    K-MTG
    If you open @ohmman avatar using the web browner on the Model X, your problems will be solved!
  • Mar 21, 2016
    Darryl
    image.jpeg image.jpeg image.jpeg image.jpeg A few pictures after detailing
    ________________________________

    After two months of problems I finally got my car the 65 miles to my house this afternoon. The latest problem was a known issue with the latching hardware on the driver's door. It was six miles from the SC this time when the driver's door wouldn't latch and the car was undriveable. The SC sent someone out and they couldn't get it to latch either. Had to be taken back to SC. They didn't have a loaner. Booting didn't help. Because it a systemic problem they decided to replace left and right door electronic latches. After two months of not being able to get the car the 65 miles home I escalated to the regional manager. My SC just was not treating the issues with any urgency. I went over the two months of problems I told him they could just take the car back and give me my money back.

    I will say Mark, the service manager for the area had the parts expressed from Fremont and he even compensated me for my inconvienance. He even called this evening to make sure everything was ok and to make sure I got the car home.

    Another thing my detailer found was there had been damage to the rear area of the fender on both sides. It had been repaired but still had swirls and scratches which needed correcting.

    Didn't have time to spend lots of time with car today as we hosted a charity event for 350 guest this evening and have company arriving tomorrow.
  • Mar 21, 2016
    K-MTG
    Nice pics of the car but I am shocked with the poor quality and service provided by Tesla. Please send them an email, they need to know that they are messing up big time.
  • Mar 21, 2016
    ModelXBoy
    Wow, I am afraid i am in the same boat. The driver door does not latch no matter what i do. I am so concerned right now as there might be significant problems with the X in general.
  • Mar 21, 2016
    highedu
    Driver door latching seems to be a common issue even this "late" in the game with ramp.

    Unfortunate and not comforting to say the least as my X will be delivered in next 2 weeks
  • Mar 21, 2016
    ModelXBoy
    Sigh... I don't know what to say. i have no confident at all now. Don't know what to expect from the X now. I went in deeper to look at the fit and finish, it's horrible. Rubbers cut too long, rubbing against paint. Poor trimming, bad allignment, painting is some of the worst also. Many "Water Dot" paint around the inner door side, little scratch here and there. I don't even want to talk about the details. Just fix the latch please! Sigh...
  • Mar 21, 2016
    highedu
    This begs the question....what % of X being delivered are coming with door latch or other issues?

    Is it a small percentage which is magnified here in the forums because we have a small sample size or is it a large scale issue?

    I realize it will be hard to answer without the data, but have not seen many posts from those who have taken delivery saying everything is fine

    And these issues seem more serious and voluminous than when the S first came out
  • Mar 21, 2016
    ModelX
    Darryl-I am glad to say that your X looks stunning! I am glad it is finally home again.
    ModelXboy-I am so sorry to hear this happened! Good luck with the car and the upcoming baby!
  • Mar 21, 2016
    K-MTG
    I just tweeted this thread to Elon Musk (I doubt he would respond) but for those of you with problems please voice your feedback to Tesla.
  • Mar 21, 2016
    ModelXBoy
    Thank you for your kind words. I am asking myself a question, Do you want your kid to drive that perfect smart car? If you do, we have to be the pioneer willing to take the beta testers with nothing but problems. People who are going to get the Iphone 7 this year should always remember there are people who are the early pioneeres and got the Iphone 2G! Same thing with Model X, we are getting something revolutionary in it's beginning stage.
  • Mar 21, 2016
    ModelXBoy
    Well, I think we are the minorities here. Vast majority of people who have these problems will simply go to their service center and fix them. They will not come to this forum to voice their problem in public. Regardless if there is a problem or not, we are never alone.
  • Mar 21, 2016
    ModelXBoy
    Sorry for adding salt to the wound. My charger cover does not open automatically when pressing the button on the charger handle, anyone else has the same issue?
  • Mar 21, 2016
    K-MTG
    I am really worried now, yesterday you didn't have any complaints so I thought they finally solved all the build quality issues. Now I am concerned, especially since I will also take delivery at Costa Mesa.
  • Mar 21, 2016
    ModelXBoy
    yeah, like i said i had only less than 1 hour of time with the car yesterday. Too excited to look for bugs and problems. When your emotion settled down, you will start noticing. let me put this way, anything minor i don't care, if door does not open, or lid does not open, you will know right away. Don't worry about rubbers, scratches, dings, etc. Those will be there. Just get all the big kinks fixed and I am a happy owner again.
  • Mar 21, 2016
    Drivin
    Wow ModelXBoy!
    You are terrific customer and Tesla should be grateful for your attitude.
    Good luck!
  • Mar 21, 2016
    Waldek
    Charger doors on X do not open automatically. Tesla already said it will be done in next or following software update. So this part is not a glitch in yours, but just well known already feature that doesn't work yet.
  • Mar 21, 2016
    ModelXBoy
    Well here is my trend of thought, if i keep going back for those minor problems, when is the end? I will burden my mind everyday knowing i have scratches here need to touch up, ding there need to pop out. To be honest i am very easy going guy, i simply just want a revolutionary product money can buy that give me satisfaction of joy and pride. I might loose that joy if i keep on search for minor problems, and there are lots of them, at least for me. : (
  • Mar 21, 2016
    ModelXBoy
    This is good to hear! Thanks for the reply!
  • Mar 21, 2016
    K-MTG
  • Mar 22, 2016
    ankitmishra
    You have a great mindset. Tesla will take care of the problems gradually. It's their 2nd car. People compare them with the companies that have been around for 50-100 years. However, be sure that you get all the fit and finish problems dealt with. It might take some time but ask Tesla to solve them all.
    I was expecting the door problems to raise its head again and again. Tesla has done the R&D run on X in Jan-Feb. It improved X a lot but it's still not perfect. I expect most of cars to have the doors problem. It's not a QA issue. It's an engineering issue. Delivery guys can't do anything about even if you give them a year to go over your X inch by inch. I believe Tesla will slowdown again in early next quater to work on the issues that presented themselves in new deliveries, they will solve them and then start deliveries again in Q2 end. I hope you get your doors closed. Don't take stress on mind, things will improve gradually.
  • Mar 22, 2016
    FequalsMA
    Sad to hear a brand new X being delivered in this condition.

    Unfortunately, these are just growing pains that initial clients need to put up with while they ramp up production.
    Hope Tesla makes this right soon.
  • Mar 22, 2016
    Mark Z
    The charger door does not open with the charge handle button press, and that is a good thing at the Superchargers.

    At home, either press/hold your key fob, use the touch screen or better yet, when the Model X is unlocked, just press the left side of the reflector and it will open. No more auto opening reflectors at the Supercharger.
  • Mar 22, 2016
    Spidy
    So what the heck happens when you are in an accident and the power fails?
  • Mar 22, 2016
    Mark Z
    I took a look at the same location on my vehicle and was surprised to see the location where the vehicle was assembled. I had not noticed the seam before. The joint is visible, but indented where the two parts are attached. It is fully painted with clear coat over the seam. Here are two photos of the same location for comparison on the early Signature teenage VIN.

    IMG_3039.jpg IMG_3040.jpg
  • Mar 22, 2016
    Mark Z
    The inside pull handle on the Model X driver and passenger door will unlatch the door manually (same as Model S). If the electric motor doesn't push the door open, then the person can manually push the door open. There is resistance, but it will open.

    If a falcon wing door fails to unlatch, then a cable release behind the speaker grill can be pulled. The door can then be pushed outward with resistance. When one of my FWDs failed to open, the window could still be lowered. It is much easier to exit through the other FWD that works then bothering with manual procedures.
  • Mar 22, 2016
    Mark Z
    Here is a photo of the driver's side door latch on the door. The switch to trigger would be on the far left. Placing a key or other similar object into the slot or center space with a movement towards the outside of the door should trigger the switch that lets the computer know that the door has latched fully. At that point, the window glass would rise. Be careful if using the procedure to make sure that the door is "opened" again (or use the window button to lower the glass) to have the window glass lower before closing the door.

    Some detailers use this procedure to help clean the glass or when applying tint material. It did help solve my driver door problem when it would not move electrically or latch electrically when manually pushing the door closed. I have never needed to do this again and I do not use the technique after washing the car.

    IMG_3041.jpg
  • Mar 22, 2016
    dwebb66
    Mark, can you mark a quick video?
  • Mar 22, 2016
    ModelXBoy
    Yup, Tesla forgot to paint and clear coat mine! It's going to body shop for that this coming Monday! Tesla Team is here to fix the Latch on the driver door right now.
  • Mar 22, 2016
    Habious

    It's their 3rd. :)
  • Mar 22, 2016
    Roamer
    You can force the doors all you want. The actuators are designed to allow movement. Push and pull.
  • Mar 22, 2016
    ModelXBoy
    Updates:
    Tesla service people came, three technicians were here. They pop the left driver door, reset everything and all good now. Here is the deal, they will order a new set of latches for both driver and passenger door for me and install for me upon arrival. The car will enter service center Monday for paint, scratch and alignment problems. They are hopin to install the new latch on Monday also, if not I have to go second trip for the latch install. Car is good for now to drive. Two precautions:
    1. Do not park your car to close to the car next to you, the latch might get confused to open or not to open since it's too close and wanting to avoid hitting the other car. Once confused, you stuck like I did last night.
    2. Do not leave any door open for over 30 min , doing this might confused the door and shut down the calibration.

    Thanks guys. Hopefully everything will run smoothly now. I am in hospital now as my wife is delivering our first baby. Any min now. : )
  • Mar 22, 2016
    Atlantian
    Congratulations on the baby ModelXBoy!
  • Mar 22, 2016
    ohmman
  • Mar 22, 2016
    ModelXsig1100
    Er, is it clear how close is too close? Our cars are pretty close to each other in the garage...

    And congrats on the new baby!
  • Mar 22, 2016
    ABCCBA
    Actually, I think he meant that each vehicle is their first, for the 70,000th time. lol
  • Mar 22, 2016
    Mark Z
    Your photo looks like some putty was added on top of the paint. It may have been painted correctly, but Tesla may have decided to hide the seam. It would be interesting to see photos of other recent white vehicle FWD sills.

    Congratulations on the newest delivery! Enjoy your Model X with baby on board!
  • Mar 22, 2016
    ModelXBoy
    Thanks mark. Tesla will take the car into an authorized tesla body shop to fix the paint and scratch issue. I will take pic after the fixes.
  • Mar 22, 2016
    Waldek
    Good they fixed doors for now :) Good luck with the baby delivery today! Happy dad and happy X owner :)
  • Mar 22, 2016
    Mark Z
    Better yet, let me explain that I tried it today so I could respond faster.

    The key is placed into the front door latch slot at the wider side and then drawn through the slot to the far side (toward the outside of the door) until the second click is heard. The window glass will rise.

    To lower the glass and close the door, press the Model X door button and the window will drop a short distance and the door will close.

    The above procedure could be used to clean the inside bottom of the window glass while the door is open or IMO, reset a door that is no longer operating electrically.
  • Mar 23, 2016
    Mike_F
    sorry to hear about the troubles with your MX. Have you managed to figure out fixes or leaving it for the SC to figure out? I took delivery today at the factory and the only problem was that the rear liftgate needs adjusting. Otherwise its much much better than I had feared after hearing some stories on here. The drive was much quieter than my MS, most of the noise being road noise as wind noise was non existent.
  • Mar 23, 2016
    ModelXBoy
    Update:
    Car left driver side hydraulic hook or whatever it is called broke off, this cause two problems:
    1. Left door is entirely powerless, no force is needed to open or close (Just like any other car door now), auto presenting door, break to close door, pull lever to auto close the door, all disabled. This problem also made the entire car go crazy, rear mirrors one folds in and one does not when locking, center console black out when close the door. Passenger door when press the door button, only close half way, press again to completely close the door.
    2. A metal piece shaped like a nipple came protruding out, maybe cause by the disjointed hydraulic joint hitting the metal, causing the metal to bend outward. Very visible to see from the outside.

    My model x has officially entered into service center to fix following issues:
    1. Broken off hydraulic on driver side
    2. replace latch on both doors
    3. check why the disjointed hydraulic on the driver side caused the car to go crazy
    4. Fix the paint, scratch issues on both the bottom panel below the falcon wing doors
    5. Searching for more scratches, dings, dents, or protruding metals anywhere on the car
    6. Do alignment on the wheels and staring wheels.
    7. Fix protruding rubber that was too long, causing it to rub against the painting of the falcon door.
    8, Auto pilot occasionally driving on the lane instead of between the lane, shakes left and right before it finally become stable.
    8. Do a 100% extremely detailed inspection on every part of the car.
    9. Double check making sure there are no more problems with the car.

    I also got a rental Model S 60 kw for now. Will update once the car is back. The condition of my car is very close to be a lemon or maybe it is a lemon. I am been extremely nice and patient about it. My new born just arrived so i don't want to give her any negative energy even though my X is in a huge mess, possible the worst X ever made. Willing to give Tesla a third chance to fix all the problems with my car.

    Here is my newborn, hopefully she can bring me some luck as well : )
  • Mar 24, 2016
    Buddyroe
    MXB - Congrats on your baby, and I think Tesla should also give you a NEW baby.

    They should keep your old X, fix it, and use it for a loaner. IMO of course.
  • Mar 24, 2016
    Mango
    WOW!!! Just perfect!

    What a beautiful baby. Congratulations and all the best to you and yours.

    I also think you should get a NEW X.

    Get some sleep :)
  • Mar 24, 2016
    ABCCBA
    @ModelXBoy - congratulations to you and your significant other. Take care of your baby girl, she is what needs all your love and attention.
  • Mar 24, 2016
    Dr ValueSeeker
    ModelXBoy,
    Congrats on the human baby.
    I feel for you. I think you have had enough on the car. Are you aware of the Lemon law in CA?
    Oh, the doors on my 1996 car still work fine. God knows how long the funky doors on X will work, if they are falling apart within a day.
  • Mar 24, 2016
    Drivin
    congrats on the baby! Lots of luck and happiness...

    now...close the browser...for a long time...and hang out with the family...

    hope to not see you post for a long time ;)
  • Mar 24, 2016
    ModelX
    Beautiful daughter! Good luck with the X!
  • Mar 24, 2016
    CaliX
    @ModelXBoy congrats on the new born so cute!

    Here is from the Califronia gov website it looks like they have 30 days to fix before it becomes a lemon.

    The �Lemon Law�:
    A special provision, often called the "Lemon Law," helps determine what is a reasonable number of repair attempts for problems that substantially impair the use, value, or safety of the vehicle. The "Lemon Law" applies to these problems if they arise during the first 18 months after the consumer received delivery of the vehicle or within the first 18,000 miles on the odometer, whichever occurs first. During the first 18 months or 18,000 miles, the "Lemon Law" presumes that a manufacturer has had a reasonable number of attempts to repair the vehicle if either (1) the same problem results in a condition that is likely to cause death or serious bodily injury if the vehicle is driven and the problem has been subject to repair two or more times by the manufacturer or its agents, and the buyer or lessee has at least once directly notified the manufacturer of the need for the repair of the problem as provided in the warranty or owner's manual or (2) the same problem has been subject to repair four or more times by the manufacturer or its agents and the buyer has at least once directly notified the manufacturer of the need for the repair of the problem as provided in the warranty or owner's manual or (3) the vehicle is out of service because of the repair of any number of problems by the manufacturer or its agents for a cumulative total of more than 30 days since delivery of the vehicle.
  • Mar 24, 2016
    SMSMD
    @ModelXBoy Hearty Congratulations , Your baby XX (girl) is beautiful...time for a New profile picture and a New X.
  • Mar 24, 2016
    ohmman
    @CaliX let's hope they make that lemon into lemonade for him before the 30 days have passed. I'm confident they will. I'm also glad he's spending time with his little one instead of reading our posts. And hopefully he's sleeping (though I doubt it!)
  • Mar 24, 2016
    mtndrew1
    Good grief, what a saga! I sure hope they build you a fresh Model X for your troubles.

    I haven't progressed to a point in life where I could afford such a car, but the photos you provided would make me reject something as pedestrian as a Hyundai Elantra from a dealer delivery. I think I might even pass on an inexpensive used car if I opened a door and saw unfinished putty somewhere.

    Congrats on the beautiful baby; I'm glad you have something truly important to focus on while Tesla cleans up the mess they made for you.
  • Mar 25, 2016
    spleen
    Congrats on the new addition to the family (your daughter, I mean) and I know Tesla will make it right (though it may take some time). Feel for you man with all of the issues. Appreciate your calm and reasoned behavior through all of this craziness.

    Get some sleep!!
  • Mar 25, 2016
    ModelXBoy
    Thank you everyone for the kind words. The baby is now back in the house as I am taking all my time taking care of her. In Regarding to the Model X, Service Center is ordering parts for the doors and latches to fix the car. There still no information on how soon the car will be fixed. Here is my suggestions to all Model X owners:

    1. Please double check door latches and hydraulics, test opening and closing automatically, test how doors will react when part very close to the car next to you (almost mirror to mirror close). Pull the door fully manually to test the hydraulics.
    2. Latches and hydraulics should be the same parts to all early model X buyers, they could not possibly just affect few people since it's using the same parts, following same procedure, building at the same time.

    At last, if your Model X is perfect, that is awesome news for you. With new parts Tesla should be able to fix later Model Xs. But for many of us who have problems when taking the early delivery, it's problems need to be fixed asap, don't wait on it. As simple as a door issue can get you stranded on the street or worst on your next road trip. Safety is number one priority!

    ModelXBoy
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